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I visited for lunch with my son and mother. Struggled to find a clean table. Limited cutlery and most tables needed cleaning. Eventually when the food arrived it was only just warm and my sons fish was thick batter,curled up and hardly any fish.When we asked for it to be changed we were told that the cook had stated they would fry another but it would be exactly the same? Terrible value for money and awful customer service.will not even be shopping here again let alone eating!

Nightmare place with really loud music that was relentless. Not a place I will go to again. Avoid at all costs. Gave me a headache !

If you’re polite everyone’s polite, I was just double checking my change had a coffee shop and saw 33 bad reviews and remembered I’d been here several times, never experienced the appalling service and coffee people complain about, it’s a train station coffee it’s not that deep and and not an insane price it’s a heaven send on a bad day when your train drive past you just enjoy it please chill and respect people that serve you. Thanks for the coffee

No es una cafetería muy plus, solo práctico y con algo de espacio para sentarnos y tomar café. El personal nos atendió y nos fuimos bastante contentos con todo.

Popped in for breakfast. Staff were rude and unresponsive, but to be fair they were clearly understaffed. They could not serve us from till so used the really irritating electronic screen who's sole existence in life seems to be to upsell you things you don't want. Food was ok which stops it being a one rating

Esperando en el hospital a la familia fue a comprar un té y aparentemente se paró en el lugar equivocado y se le informó para moverse con gestos groseros de la mano y cuando pido un té me informaron que costaría £ 2. 75 Si fuera por mí, me habría negado. Una olla de té en Costa en Tesco nuevo Milton cuesta £ 1. 50 . ?

Poorly customer service from the girl behind the counter and when she asked her colleagues if they could make a caramel iced coffee they sighed. The iced coffee it’s self was shocking and was cheaply done, nothing that could not have been done at home. I asked for two buns and one in a box and she just threw in the bun to the box. Then I asked if I could pay half cash and half card and she’s Replied with I do t have time for that as there was a slight que behind me.

Just wanted to share my experience in Cheltenham high street Starbucks today. I used to be a regular customer and spent many a lunchtime there. After not visiting for a few months I popped in and the customer service I witnessed was very poor, 3 kids throwing cloths at each other, pinching a phone and teasing the guy they were going to put it in the oven etc. I took my coffee upstairs and noticed how grubby the stairs looked and how standards have dropped. The other lady who I got to know previously ( can't remember her name, think it begins with K) came upstairs to clear the cup's and we had a lovely chat as she remembered me. She is a real asset to your company but unfortunately due to the behaviour of the ' kids' working in there now I won't be visiting again

Drivethrough taken this morning and fantastic service. It makes sure a lovely difference to hear a pleasant voice on the intercom. The lady was polite, professional and willing to engage in her tone and words. WELL DONE - its makes a difference. 5 star service to match the 5 star product.

Asda used to be a guaranteed good cheap brkfast but they’ve sold out to chains like Greggs, Sbarro, bubbleology and Leon. I was stuck in the area after dropping a car off after a long early morning drive so made the mistake of thinking Asda was a good bet for a breakfast - £12.07 for some bits in a box and a coffee - a small piece of bacon, 2 small sausages a teaspoon of beans, 2 baby tomatoes and a bag of 5 potato things that were meant to be hash browns. In the past their cafes would be full but I’m not surprised that today (Friday usually a busy day), at 10:00am, aside from me there are only 2 people sitting here - even so the tables are covered by rubbish… an absolutely awful experience. Asda please get your focus back to serving your customers not screwing money out of franchise food units. PS just as I was finishing this review an elder couple came past and I heard them say about the Food Quarter “… I know it’s been like this a while, it’s awful isn’t it”. I’m clearly not alone!

No hay muchos artículos disponibles en el menú a pesar de no cerrar hasta las 7 pm. Ninguna mesa limpiada o lavada durante todo el tiempo que estuve allí. La comida llegó a tiempo, pero las patatas fritas luke guisantes calientes piedra fría solo scampi estaba a una temperatura decente. Definitivamente no volveré a visitar y honestamente creo que necesita una inspección hecha.

Lovely service and products, plus a table with a view! Delicious prawn sandwich and flat white, lovely service staff, from start to finish, would definitely recommend.

The worst breakfast we've ever had. Greasy deep fried bread, solid, dry black pudding, overcooked fried eggs, cold mushrooms but on the plus side decent sausages and good cup of tea. Go elsewhere.

Lovely hot breakfast all nice and fresh

Estábamos en el centro de Londres y en una de las estaciones de tren. Estábamos cansados de nuestro recorrido histórico a pie y solo necesitábamos sentarnos un rato. Bonito lugar aquí para sentarse y beber.