Starbucks in Dundee City

It’s only 30 minutes that I’ve bought a Cookie Cream Frappucino from the Drive Thru. I don't know what is been given to me. It's pathetic. Full of ice and no sweetness nothing. I paid it all for a Venti of Ice?

rude staff when i came up to the window. That is now 2 days in a row I have had no good experience. I usually enjoy a starbucks but this has put me off.

I went through the drive thru this afternoon and ordered 3 drinks, 2x iced 1x regular mocha (that was the intention) anyways, when I drove round to pay & was given my drinks, one of the iced beverages was hot, I said to the gentleman who served me (Harris) it was incorrect & was supposed to be iced. However, I'm now utterly convinced I ordered it wrong because I’m a complete scatter brain!! Harris went above and beyond, apologised and offered to remake it for me!! He didn’t need to at all as it was completely my mistake & I felt horrendous because I was holding up the queue, so I can only apologise! Thank you Harris, your pleasantries, kindness & humour are great qualities to have in a person & I hope you’re appreciated in your work place as much as I appreciated you today. Thank you again!!

We used to eat/drink in here regularly but the staff were always grumpy, made us feel like an inconvenience to them, or the place was messy, orders were wrong etc so we decided to stop going in and just use the drive through. That hasnt really improved the situation as they're always out of stock of something for one of our drinks and it's been like that for a year or so now, plus the attitudes are very much the same. Anyway we won't be back as while parked up waiting for my daughter to use the toilet there was a massive rat out by the outside tables (see picture). It walked right along towards the door and honestly my skin just crawled. I definitely won't be back and will encourage others to avoid. We've been using the one on Dunsinane Ave more recently and it's great; drinks taste better, staff are nicer and never out of ingredients for the drinks. Shame about this one as it has a much cosier vibe which we loved but it just doesn't feel clean or well run.

forgot about my online order, done even bother trying here. rubbish environment and dirty. workers just give you dirty looks