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The best restaurants in United Kingdom serving Other cuisines food
38.583 Restaurants on GastroRanking
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84 Opinions in 1 websites
I came her yesterday with my mother, and I was discusted at the look of this cafe! When we got there there were no clean trays! We got sandwiches and went to get our hot drinks, and I turned a mug over, and it had tea stains in it! Do I use a take out cup instead, grab some cutlery for our hot drinks, go to our table, and sit down! I pulled some sanitary wipes out of my bag and wiped the cutlery, and the dirty that came off, it was absolutely awful! To the point I'd didn't look like it had been washed! I then wiped the table, and that looked like it hadn't been cleaned either with the crap that came off that. When we were waiting in the queue to pay, there was a member of staff waiting to get his lunch he was looking at the cake/pastry section and picked up a doughnuts up with his fingers! I mean, do they even have any hygiene training? Then, when they had the slushy machine, one of them had leaked! And it was all down the side. I have worked in this industry for 11 years, and I have never seen anything as disgusting as that cafe! Never in my life will I walk in there and eat or drink in there! This needs to be sorted if that's what the cafe area looked like! I can imagine what the kitchen looks like! If EHO walked in there yesterday, they would have had a field day, and they would have been given a 1 star hygiene rating or been shut down!
83 Opinions in 1 websites
The service was absolutely deplorable. I waited about 30 minutes for a bacon roll and two hash browns, there was only one person ahead of me at this time. To my surprise, when I received the roll it had only one bit of bacon in it, it was dry and the bread was as hard as a brick. They charged me £6.49 for this, I demanded a refund and explained that my friend that ordered the bacon roll before had three bits of bacon and I waited 30 minutes for you to give me 1 piece. The same situation happened to my friend but with the sausage bap. They were understaffed with only two people working. Would never come here again service was diabolical and food was totally overpriced.
78 Opinions in 1 websites
i would like to thank kelly , mike and all the great staff for holding my mums wake at her favorite place , she loved trentham gardens and would visit the cafe almost every day Excellent service and food and i am so grateful that you were able to make this possible and you certainly did mum proud thank you so much
76 Opinions in 1 websites
On 6/8/24 I was served by a lady named Theresa who was on the till. And let me just say her customer service skills need a lot of work. She scowled her whole time of serving myself and my wife. Just from this one encounter alone I will not be returning which is very disappointing due to the fact it would have been our local garden centre
76 Opinions in 1 websites
This place is absolutely filthy. Tables with food stuck to them, benches in window sticky with spillage and floors sticky also. Toilets are not clean and they smell dreadful. It’s 9.47 in the morning. Had to wipe my feet on the way out to get rid of the food and stickiness. Avoid
73 Opinions in 2 websites
71 Opinions in 1 websites
After a lovely visit to the aquarium we needed lunch. The main rush had gone through and so I understand why tables hadn't been instantly cleaned, but I saw no real effort to rectify this. However, looking at the floor, I'm not sure when it had been properly cleaned, the edges were filthy. The place felt run run down, under staffed and a missed opportunity. Can't be helped I guess, but the toilets were out of action. Under the right management and direction, this cafe, in its position, could be worth 5 stars, however I see it has been consistently reviewed badly for years. Come on........ support what staff you have, it wouldn't take much to pull this out of the 1-2 star reviews to something higher. There could be a simple tweak to the menu that would be easy and provide a better choice of food. The Thai curry was acceptable and the chips cooked well enough I write from experience as a director of a coffee shop. You can do better.
62 Opinions in 1 websites
Called in here today with my husband around 2pm for lunch,sat at a table that had bits of food on it and dirty plates so got up and moved to a clean table as two had dirty pots on them,read on the menu you had to take note of your table number and go in the next room to order your food,a lady was serving customers at the counter it was a take away too,I asked for two vegetable soups,the lady said I think there is only one left,I will check,she checked with the kitchen who told her there was enough for two people,so I as pleased and ordered granary bread to come with it and our drinks,our drinks came with no spoons,so I got up to the cutlery tray and got them.A couple had come in and sat at the dirty table,they blew the crumbs off,it was still dirty,we waited a good 20 minutes for our soup,a young waitress brought it out to us,with the bread,no knife to spread the butter,so I got up again and went to the cutlery tray to get two,there wasn't any,I had to go into the other room to ask for some,I sat down,saw about a third of a bowl full of beige water with bits of green floating on the top,my husband was drinking his,it was like water,I tasted on spoonful and stood up with it and took it back,I told the lady on the counter I was not eating that it was dish water,I put the spoon in and showed her how it ran straight off,she asked if I wanted something else or a refund,I asked for a refund,went and sat down and ate my bread and cup of tea,the waitress had taken the dirty tables order and asked them if they wanted the pots clearing away,the customer's face was a picture,we finished our drinks,went back to the counter and was apologised to and was refunded the soup money,never been to Ely before won't put me off this town,but will not return to that cafe.
59 Opinions in 1 websites
Surprised at the relentless negativity expressed here. OK it is not fine dining and most people are stressed and in a hurry, but cut the poor staff - almost certainly on minimum wage as you swan off for your holiday - some slack. Food and drink are adequate if not exciting and most of the staff seem to make an effort.
58 Opinions in 1 websites
Ive come to starbucks a few times now and each time they cnt get a coffee right. To make it worse the order is typed on the cup.. The most recent time I asked for a mocha with cream and when i checked it there was no cream. I politely asked the lady to put cream on top to which she started questioning the order even though it was typed on the cup then she said the cream had melted! There was no cream on the coffee to begin with!!! Staff are rude and arrogant! If you can see after numerous times they still cnt get orders correct there is obviously a problem and looking at other reviews im not the only one!
54 Opinions in 1 websites
I took my parents out to the cafe and we all had a sandwich but my father wanted a toastie we waited and waited by the time my father had arrived we had all finished, it was 45 minutes before it arrived, service was slow and not very pleasant. We will not be going again