Based on 55 opinions finded in 2 websites
Based on 55 opinions finded in 2 websites
Nº 502 in 545 in Cheltenham
Nº 107 of 108 Other cuisines in Cheltenham
Opinions
Surly staff who don’t accept Starbucks app for payment and free shots 🤷🏻♀️🤷🏻♀️🤷🏻♀️ . Franchise or not, there are certain expectations from a Starbucks coffee shop and this one let the brand down
Yvonne K . 2023-12-31
MORE AT Google
Lovely coffee served by lovely people. Couldn't fault it ☕😁
Maz Maszlag . 2023-12-23
MORE AT Google
Unpleasant flat white. Great bloke behind the counter. Nobody else was there.
T S . 2023-08-23
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service was a bit slow but very friendly and helpful
E Martin . 2023-08-15
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Cineworld Unlimited card holders also get 10% discount
Wayne Hands . 2023-08-09
MORE AT Google
Don't really know. As it is part of the Cineworld complex I only use it while waiting for the film to start. However, for various reasons I never buy coffee there.
david long . 2023-06-13
MORE AT Google
Current management is extremely nice and friendly, we feel very much at home and happy to be regulars here. They also cater to plenty of people who are just stopping off for a coffee before a film 😁 unfortunately lately they're understaffed but they are dealing with it by putting in 110% currently
Craig S. . 2023-02-25
MORE AT Google
Invited. Not a big fun of their coffee and barista skills are none, plus all that "tax"🤔 If you can, go to local, nake relationship, have a great coffee and chat each time...
Aga S . 2023-02-06
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The service was very fast and efficient and the staff were happy to help.
Benjamin Booth . 2023-01-25
MORE AT Google
Friendly staff quick service, cinnamon buns nice but warm would be better.
Ann Gate . 2022-12-19
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Awful service …given drink I didn’t order when I told them that they just shrugged their shoulders ! I had to pay for another one as I was ill at the time and needed a drink ! Will definitely not be going there again !
66sak . 2022-09-18
MORE AT Google
As an ex Starbucks employee this is my favourite store in Cheltenham! Staff are so lovely and they always make my fussy drink orders spot on 😂 the lack of Starbucks app payments is a little annoying - but it makes sense because they are owned by the cinema so I don’t mind at all 💗
Abi Beattie . 2022-08-31
MORE AT Google
Not great coffee. Over 5 pounds for a large and it's only 2/3 full. Even other Starbucks are cheaper.
Steve Reed . 2022-05-21
MORE AT Google
S t a r b u c k s. No sign of the white whale
Tim Green . 2022-05-20
MORE AT Google
Always cheerful and friendly staff.
Jennifer Dewhurst . 2022-02-10
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Good standard coffe , and the service was okk!
Alex P . 2022-02-07
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The coffee was good. The staff were pleasant. But it was evening and was shutting earlier than advertised - the doors left wide open despite a huge draught as they brought tables in from outside, and then we were asked to leave. Had we known we could have gone elsewhere from the start.
Nic Pillow . 2021-11-08
MORE AT Google
Really nice as attached to cineworld
Alison Seaman . 2021-11-04
MORE AT Google
Very friendly staff, delicious food and drink and delightful atmosphere
Hannah Ruddock . 2021-10-27
MORE AT Google
Far too expensive and staff wearing masks under there noses!!
Jayne Thompson . 2021-06-03
MORE AT Google
The staff were friendly and polite and the coffee was great!
Tara Kirkham-Evans . 2021-05-21
MORE AT Google
Apareció para un café no tan rápido antes de una película. Nunca más, 20 minutos de espera después de ser servido no es aceptable para un café.
simplesimon2017 . 2020-01-25
MORE AT TripAdvisor
Walked in there and there was 4 people behind the counter, all chatting to each other they could see I was stood there waiting and chose to ignore me, I stood there for a good 5 minutes before one rude man turned and looked at me, I asked a simple question if they had any pumpkin spiced lattes left, he plainly and rudely just said no and went back to chat to his colleagues, working in customer service myself I have never ever walked into a place and felt so unwelcome, your staff here need some serious training, I will be advising everyone I know to stay clear and use the one in town instead,
Izzy . 2019-11-06
MORE AT TripAdvisor
Hoy me tomé un café con mi abuela, y la de ella no estaba caliente y la mía era simplemente vil. Si vas a cargar algo de 6 libras por 2 cafés, entonces hazlos agradables
Kyz 22 . 2019-10-07
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Service is invariably lacking! Usually down to training or lack of it. This time problem using the card machine until someone with greater knowledge stepped in.
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What is going on with Asda George click and collect at the moment!! No one answers the phone been trying all morning. Still my order was supposed to be ready yesterday and still nothing and no status updates!! Sort it out not impressed
370 Opinions
anna was wonderful on the bar and so attentive. someone give her a raise bc i will come back if more people are like her 🤭🤭
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