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3.5

Based on 16 opinions finded in 2 websites

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Nº 448 in 545 in Cheltenham

Nº 95 of 108 Other cuisines in Cheltenham

Score

comment_iconOpinions

Great to break from the Christmas shopping in this cafe. Staff very friendly and tea came with pot of hot water. May be traditional but often overlooked nowadays. Appreciated.

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Shula . 2019-12-30

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Buen café, ambiente tranquilo y espacioso, posiblemente el lugar para comer más relajante de la zona, un lugar para relajarse.

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JVMoriartyRyan . 2019-12-22

MORE AT TripAdvisor

Estilo ligeramente retro, pero nada peor para eso y notablemente limpio y ordenado. Buena selección de pasteles, café dentro del grupo de muy alta calidad en el centro de Cheltenham. Personal famoso de apoyo y amable. Tiene WiFi y, para aquellos inclinados, una televisión tranquila con noticias en un rincón discreto. Muy recomendable

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JVMoriartyRyan . 2019-08-27

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Este es un agradable café relajante en la tienda HofF. Reunirse regularmente con amigos para tomar una copa o comer algo. El personal es amable y la comida a un precio razonable. Un montón de espacio y un montón de tiendas cercanas, por supuesto. Un comentario negativo. . . . El café no es consistente. Muy bonito capuchino a las 10. 30 seguido de cappuccino débil muy indiferente 20 minutos después. Un poco de entrenamiento requerido por favor.

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JrNM . 2019-03-29

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Regularmente visito Caf Zest para el almuerzo, tiene un precio modesto y siempre tiene una excelente selección de comidas que me atraen. Esto no es una buena cena, pero si desea un almuerzo bien cocido al instante a un precio razonable, este es su lugar.

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Desmond W . 2019-01-25

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I had a good experience at Zest. Lovely selection of cakes to chose from. The staff really working hard to make a good customer experience. Best value breakfast in Cheltenham. Comfortable sofas and a tv to watch.

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Athina99 . 2018-11-12

MORE AT TripAdvisor

Extremely disappointed. We thought it would be a treat going here for breakfast coming from Eastbourne on vacation! How wrong were we. My husband had the cooked breakfast which was warm. I went to get the cutlery, the first three forks I picked up all had dirty ground in old food on them! I had the breakfast bap and had a sausage which had to be the worst cheapest sausage I had ever bitten into. The fried egg was cold. Hence I only had one bite as it was inedible IMO. Coming from a managerial background the staff need a) a complete re-training b) the food should not be left on a warming tray which clearly is NOT keeping the food hot and c) most importantly all of the cutlery once washed should be inspected before it's placed back outside for use. I am surprised that food and hygenie authorities have not been in to inspect.

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JohnandPauline . 2018-10-13

MORE AT TripAdvisor

We were shopping instore and decided to visit Cafe Zest for a coffee. We both went for a Latte which was very good.

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Cyclebag . 2018-08-27

MORE AT TripAdvisor

i often visit here for tea and a scone,but on this occasion my niece and her 2 year old joined me. We both had soup and bread it was absolutely lovely and home made and very filling. It's very spacious with lots of tables or comfy seating and good if you want to bring a pushchair or meet up with friends/family. there is also a little area of learning toys .very friendly staff and great scones too. Good location in central Cheltenham and good value.

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gill m . 2018-02-24

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I come here often for lunch and do not understand the negative reviews. Of course, this is a cafe in a department store, so there is no reason to expect total perfection. There are plenty of seats in a spacious cafe, which is more than what most places in Cheltenham offer. Free newspapers to read is also a nice touch. Customer service in my opinion has always been good. Food is also fine, there is a nice mixture of hot and cold options all good value for money. I would also recommend the scones, they are large and taste home made. Will continue to visit!

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Happyfish30 . 2017-06-12

MORE AT TripAdvisor

Rude staff, stale food, grubby cutlery. About time it was closed down, I imagine the new John Lewis will see to that soon enough. Avoid.

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localUk . 2017-05-29

MORE AT TripAdvisor

After visiting the Waitrose cafe for a full breakfast we were disappointed to find they only offered buns with bacon or sausage so we walked to the centre of Cheltenham in search of a full English. We called in the House of Fraser store and Cafe Zest. Although there was a small queue the cafe was not busy. We were self served the 6 item English breakfast by a friendly and helpful lady and also had toast included. All for 4.25. The food was piping hot and eggs cooked to order. Would definitely return if in the area.

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Elajon . 2017-02-26

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Popped in for lunch as we were in Cavendish House shopping. Not much choice so I chose the vegetarian option, Chickpea and spinach curry and rice, plus chips as my wife thought it was a meagre portion. A small helping of curry, which turned out to be a good thing, as it was rather tasteless. The rice was also tasteless, especially as there was not enough curry sauce to accompany it. The chips were baked, from being too long under the warming lights. My wife had a quiche pie, she described as tasty but very dry. She agreed with me about the chips. All in all, a mistake we won't make again. You wonder how these places keep going.

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Charles P . 2017-02-08

MORE AT TripAdvisor

I enjoyed my lunch here, I eat two days in a row at lunch. Both times staff were very helpful, more on Saturday than Sunday but I can't fault them they were doing the best to help. Just a small mention, disabled is on 2nd floor, I would reckon you'd have to use the disabled lift (not well signed but I'm being told is being looked at) if you were a wheelchair user and that could make it hard to go from one to the other. If you could manage the centre of store lift which isn't that disabled friendly as it's an original 70s Otis you should be ok.

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jdtayloruk . 2017-01-29

MORE AT TripAdvisor

'Café Zest' is a Department Store café on the first floor of House of Fraser in Cheltenham. I visited at 15:00 on a Friday afternoon; it was time for tea and a cake. At first sight this is quite a large café with a lot of seating and a buffet style servery. The servery area is so large that you would expect it to be full of food offerings to delight the afternoon palate. You would be disappointed.

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Leckhampton_2012 . 2016-12-30

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