The best restaurants serving British food in Lowlands

Had lunch in the restaurant and loved the experience. Friendly staff, great food and excellent value for money. Chocolate and coconut scones with mountains of fresh cream are worth a return visit. Good to find somewhere like this still exists. Very satisfied customers.

Every time we go to Dumfries we call in for either a mid morning snack or for lunch and we've always found the 'Home Made' food to be first class along with the service that we receive. Well done to management and staff for looking after us.

A very welcoming atmosphere, heat staff who were very dog friendly. Food was good and would recommend the restaurant and beer!

Had intended having coffee at a nearby garden centre with a group of friends before we all went our separate ways having been together for Hogmanay. But the garden centre was closed so we thought we would try the nearby hotel. Phoned to check they could accommodate us and were told "yes". It turned out to be a very enjoyable visit as we were made to feel welcome despite only having coffees. A lovely end to our New Year celebrations. Thanks to all the staff at Hetland Hall!

A beautiful grand building in a wonderful setting. It was very quiet but the service and food were excellent. Not cheap but definitely worth it for a special occasion.

In heart of Jedburgh town centre sit a lovely cafe with one of the best coffees in the town the owner has a good selection of cake witch some are vegan too it also good selection of filling to put in your panini or toasties also a special board with soup of the day and hot local pies and sausage rolls Cafe also has a toilet.

This restaurant is part of Smiths hotel at Gretna Green. We were in the final days of our holiday in Scotland and wanted to have a special meal. We were staying at the hotel and saw this had good reviews. Well it didn’t disappoint. It was good that you could pick and mix from the a la carte menu and the bar menu. Every course was very good. Because we had courses from both menus I didn’t think it was too expensive. The service was good although it was very busy with other events going on. The staff were kept busy but were still attentive to our needs. Would recommend if you want something special or just for an evening meal.

Called in for a coffee this morning around 11am and were delighted with both the Americano coffees (good size cups) and home made walnut cake and a tray bake.

We ate here and finished our meal, the waitress cleared away and we decided we'd have another round of drinks before leaving. We waited 5, 10 minutes and the waitress never came back. I went in search of someone but couldn't find our waitress. I didn't like to open the doors to the kitchen. We waited another 5 minutes and my wife said 'this is ridiculous' and went off in pursuit. She found our waitress in the bar (was she watching TV, did she fancy the barman?) and asked if we could get some service. The waitress said 'the restaurant is closed', as if we were being unreasonable in expecting to be served a round of drinks. No, the restaurant isn't closed if you've still got people sitting at a table you're serving and you haven't asked them if they want a dessert or offered them the bill but simply buggered off. So we said OK, can we just pay the bill. Which we did, and obviously didn't leave tip. We won't be going back.

Very impressive hotel in an excellent location, but it is the staff that make this hotel something special. Two that really stand out are David, every inch the genuine Scott and a lovely man, and Rob an amazing and very multi talented man with boundless energy and a fantastic sense of humour. It is these people that bring us back time and time again.

Staff Service 5Star. Special mention for Sophie, Kate, Adam, Matthew, Mr Mohammad Salim who were outstanding exponents of Excellence in restaurant customer service. They are Outstanding Assets to the World renowned MacDonald Resorts Hotel Spa and Golf Group.

Fresh fish and chips made to order in a cardboard box you get lots of chips and a large fish best fish n chips in the borders bar none

Friendly, warm greeting by lovely staff who delivered fabulous food, was a pleasure to have lunch there, good food selection and very nice hot drinks. Thank you !

Stupid step going into gents toilet my dad tripped and split head open no response from staff to help absolutely ridiculous never stop there or go for drink there don’t care

I only stopped by for a coffee and thought that the cappuccino was excellent. I also loved the warm yellow decor and spacious interior. The toilet was clean and pleasant. Service was professional and friendly.