The best restaurants serving Other cuisines food in Scotland

Mala atención al cliente, comentarios mocosos del personal. Solo una falta de planificación y ética de trabajo de los miembros del personal, uso para mejorar el servicio al cliente en Costa.

used a groupon for afternoon tea. we arrived around 1130am (had booked) no table free or ready, eventually got a tiny table that was over taken by the afternoon tea stand, tea pots, plates etc. cakes were delicious, same with scones. nice mix of sandwich flavours and tasted fresh. quiches were quite clearly microwave and had soft pastry. would not pay full price for afternoon tea.

Not one healthy item on the menu. Lots of loaded fries options. If you don’t eat fry food, you won’t find anything on the menu. In the upside the bartender and staff are super friendly. Get yourself a drambuie and relax.

There was no greeting when we arrived and the staff just stared at us looking disengaged. So we double-checked that they were still serving and were told "yes". No indication to show us to a table so we chose one for ourselves. Ordered a tea, a black americano and a fruit scone. The order arrived promptly but the americano was dumped onto the table and slopped into the saucer; no apology, no offer of a napkin; no taking the americano away to get a clean saucer. And, there was no milk for the tea. We eventually picked up a napkin from the counter and ultimately asked for some milk for the tea. The milk arrived and I watch the waitress return to a colleague and say something which seemed to be derogatory towards us; tossing her head dismissively. When she realised I had seen her do this, she tilted her head to one side and said to noone in particular that she had something in her ear. The tea was nice. Not a tea bag but leaves in a diffuser. The scone had a good flavour but was dry as if it were two or three days old. The coffee was adequate. The staff seemed totally inexperienced. No warmth towards customers, indeed, we felt unwelcomed. Training desperately needed in customer care and a culture of caring about the service and product needs to be instilled. Needless to say we will not be back - ever.

Excelente ubicación. La comida era excepcional y excelente relación calidad-precio. Fue una comida de cumpleaños y no fue decepcionado. Mi esposa y yo fuimos tratados como miembros de la realeza por todos los miembros del personal. No puedo recomendar este lugar lo suficiente.

We had 6x rooms booked for wedding including the Ash suite paid extra for family and guests fur a wedding the Ash suite there was no hot water for bath and patio doors blowing open and rattling all night. There where still gift left in cupboard from 60th party. We booked 2x dressing gowns and slippers and put on our bill but where not allowed to take them.rang reception said no hot water and attitwas couldn't care less re water or patio doors they also explained not to take dressing gowns as did not belong to hotel.. Reception staff very cold and uncaring it seen they have had your money and not bothered we where a small party for wedding but should be treated as well as a 200 party not looked down on like something they stood in .the ceremony at the gretna Anville was amazing couldn't fault it fool if laughter and fun but also very professional by all concerned even the piper was outstanding the meal was lovely but very very slow booked for2.30 started gone 3 two course took 2houes ..then had to chase staff for clearing tables as everyone was getting bored by the time we got to coffee and shortbread which was extra there was only 6 at the table

Acabamos de llegar de un vuelo y tuvimos tiempo para comer algo antes de tomar nuestra conexión. La comida llegó bastante rápido, pero tuve que devolver parte de la comida ya que estaba frío. Mientras esperaba el reemplazo empecé a comer la hamburguesa de pollo, solo que descubrí que también era tibia. Las papas fritas de reemplazo estaban viejas recalentadas, pero todavía solo tibias. Probablemente la peor comida que he experimentado en Glasgow. La comida claramente no está cocinada fresca ya que la hamburguesa de reemplazo llegó en un par de minutos. Es horrible. Los estándares de comida necesitan revisar este lugar.

Love this place for a stop-off between Manchester and Glasgow! It's just lovely for lakeside stroll with soft grass to picnic on and paths to explore away from cars and roads.

Myself and a group of 5 have never experienced a hotel that hides behind covid to give the worst possible service you could get. No hello, good morning, good evening or can I help you. Asking for any extra items we dreaded. To be fair the son in law just about made it bearable. As a group we spent over £1000 in this place and was treated appallingly. we had traveled to complete a walk ticking off the munroes. We asked if we could have an early breakfast because of the heart to the reply “ don’t do early breakfast it’s between 8/9. So we asked for some cereal to be left and toast . We was left I box of mini cereal each nothing else at a cost of £50:£60 per night. The morning we left I found that the cost of the trip had been taken from my bank account without my knowledge . The card was used to secure the booking abs was not told at any point it would be used as we where 3 separate couples. No discussion that this had happened on the first day we arrived .I thought my account had been hacked and was seen upset at breakfast yet still nothing said. Under the current climate you would expect nothing less than manners especially when you are paying guest.

Food was nice but service was awful. Overcharged nearly three times the bill, told it would be refunded but not told it would take 3 to 5 days. Member of staff was just not listening.

Disappointing visit. Ordered a ham salad which I'd had before. Unfortunately, the ham was wafer thin stuff out of a packet rather than the cooked ham on the bone I had previously had. No onion and the portion was small. I'd been raving to my friends about the great quality of their salads but this was a real let down. Expensive for what it was. The staff member was telling every customer how short staffed they were. It's a pity she couldn't keep her thoughts to herself

He estado en Edimburgo muchas veces como turista y trabajo. Mi novia española y yo fuimos a tomar una cerveza durante el festival. Una vez besé a mi señora cerca de la puerta. Un cliente sentado con varios otros se cruzó y habló con mi novia en mi ausencia y más tarde vino y me dijo: "Este es un viejo pub de tíos, así que no te beses aquí. Si quieres hacer eso, ve a otro pub. " Él, como yo, tiene unos 50 años, lleva un polo negro de rugby de Bárbaro. Me sorprende la extraña hostilidad de alguien que es un cliente habitual allí.

Lo suficientemente limpio dentro Pero rincones desordenados Puerta exterior sucia y basura y un cepillo asqueroso frente a ti al entrar Vile Batido de leche de fresa y té de limón helado horrible Scones tan duro Debería haber salido. No me sorprende oír que está cerrando

I went there with my partner for lunch. I ordered the fish and chips, the food was very well cooked and of good quality. The problem was the portion size, it consisted of a small piece of fish not very much larger than a fish finger, maybe a dozen or so chips and a minescule portion of peas. It was so small it didn't even come on a regular sized plate. It was served on an oval dish of some sort, I actually thought I had been given a childs portion by mistake. I realise times are hard for the leisure industries, but that was ridiculous. Won't be back.

A last minute lunch visit and we ended up coming here as we had never been. The food was nice, it's good value and the staff were very friendly and helpful. We had young children with us and my Aunt wanted to give one of them a belated birthday cake, which the staff assisted with