Cafe 5 in Moray

Our suppers were very good and usually are always, the person behind the counter was clearly struggling on her own with large orders on the go, what a shame I felt sorry for them

Went for lunch today, April 12th, with family and had the best scone I’ve ever had - it was a strawberry and white choc one and it was absolutely phenomenal. Would highly recommend!

Would you like your roll buttered...Margarine. Would you like brown sauce...None.

Edit: went back to Badenoch’s after they changed ownership. The service was still, not very good, but the food came out quickly. However, I ordered the chicken tenders, which to my knowledge were meant to be plain southern fried tenders, however, they had some sort of sauce all over them, making the sauces served on the side a bit useless. I don’t know if they just haven’t updated their menu, but it definitely caught me off guard. Also the table we sat out was dirty, so I’m not sure how clean they keep the place these days. I’m upping to 3 stars because the food was better, albeit a little strange. Went here on a trip to Elgin before moving and was not impressed. The staff were really nice but the food took over an hour to come because they only had one chef, understandable, but they should warn customers. When the food finally came, our starter came out with the rest of the food which was irritating but whatever, we were very hungry by this point, but unfortunately the burger buns were stale and fell apart immediately after being picked up so we had to both eat our burgers with a knife and fork and no bun. Definitely won’t be back for food but again, the bar staff were very kind and that’s why I gave at least 2 stars.

Oh dear, customer service attitude the worst I’ve ever experienced. What I requested, 1 sit down coffee in a cup and 2 coffees in take away cups became quite the task. Somehow it was my fault things got mixed up, and whilst I quite easily and calmly tried to explain the order (again) things behind the counter escalated to the point where the girl serving actually asked me if I wanted the coffees or not? We are over from Australia and just not used to bad attitude within the service industry. You wouldn’t last long at all with that attitude. On a positive note once I was dealt with and the banging of cups and jugs all over with, the attitude quite obviously changed so the following customers had a different service …. But I do wonder if this was for my benefit? Do better please.