Suzie’s Place in Dumfries & Galloway

Staff are always well mannered and professional. The food is always of the highest quality and it is great value for money.

Today we visited and as it was a Sunday i decided on a chicken dinner,big mistake.Where do i start?Chicken was very dry and not hot,roast potatoes were small and hard,carrots were raw,parsnips were rock hard and had a bitter taste.Mash was tasteless and cauliflower cheese had a vague taste of cheese.The peas and yorkshire were ok but the latter was very small.My gravy was lukewarm so they kindly heated it till it was more like molten lava!I had to ask for napkins as apparently us customers cannot be trusted to use the dispensers!I wouldn't advise anyone to eat here,had an upset stomach all afternoon.

We had 6x rooms booked for wedding including the Ash suite paid extra for family and guests fur a wedding the Ash suite there was no hot water for bath and patio doors blowing open and rattling all night. There where still gift left in cupboard from 60th party. We booked 2x dressing gowns and slippers and put on our bill but where not allowed to take them.rang reception said no hot water and attitwas couldn't care less re water or patio doors they also explained not to take dressing gowns as did not belong to hotel.. Reception staff very cold and uncaring it seen they have had your money and not bothered we where a small party for wedding but should be treated as well as a 200 party not looked down on like something they stood in .the ceremony at the gretna Anville was amazing couldn't fault it fool if laughter and fun but also very professional by all concerned even the piper was outstanding the meal was lovely but very very slow booked for2.30 started gone 3 two course took 2houes ..then had to chase staff for clearing tables as everyone was getting bored by the time we got to coffee and shortbread which was extra there was only 6 at the table

I have reviewed this Restaurant as part of the Galloway Arms Hotel, so this will hopefully clarify the earlier reviews. We have been on a number of occasions since the last review and we have not been disappointed with the food at the Nine Mile Bar & Bistro within The Galloway Arms Hotel. On this visit we chose two times Two Course Specials priced at £14.50 each. The Starters were battered Chicken Goujons, which was quite a large portion and Tempura coated Prawns. Both dishes were very good and the Chicken alone would have been enough for my Wife as a main course. (Small Eater). My Wife had the Beef Stroganoff and I had the Salmon in Dill sauce for the main courses. Normally, we tend to have just the main courses and therefore we had to take home the chips, which were provided along with the Stroganoff half & half. A pint of Moretti is £3.50 and a large Chardonnay is £5.00 and the total bill without tip came to £37.50. The surroundings in the Hotel's main bar is simple, but cozy. A 10 minute drive from Dumfries gets you to this Hotel and I think that it is worth this very small effort.More

The food is great but the wait is simply unacceptable. Each time we come knowing it takes a long time for your order, but today was over an hour. This is the fourth time our has taken so long. I'm just not prepared to try again. Such a shame as it's my daughter's favourite cafe but the Bqa across the road is a far better place for lunch. Another person walked out, unable to wait any longer as his dog was in the car.