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The best restaurants in United Kingdom serving British food
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2736 Opinions in 2 websites
First time reviewing The Castle Hotel and what a beautiful town. I ordered a simple traditional breakfast which was great apart from the 'hash brown' which was cooked to 'death'! My 'cry' for help fell on deaf ears! For 51pence this team need to (in my professional opinion) need some extra training in how to deliver 'excellent' customer service. Today's experience was unexpected on behalf of the wonderful Tim Martins crew.

2554 Opinions in 2 websites
Had a very pleasant time with family who all live a distance from each other. We thoroughly enjoyed our time together and were made very welcome by the two staff members who looked after us, didn't get their names unfortunately. We chose a variety of meal options from the menu and everyone enjoyed what they ordered. We will make it our meeting place next time. Thank you.

2473 Opinions in 3 websites
Fuimos a comer un domingo con nuestro hijo de 18 meses. El servicio era increíble y la comida muy buena. Bastante caro, pero creo que esto es justo lo que pagas por un asado de domingo hoy en día. Me gustaría señalar que hemos comido aquí varias veces en los últimos 12 meses, ya que recientemente se mudó a la zona y no hemos tenido una mala comida ni a mitad de semana o fin de semana. El servicio es siempre encantador, especialmente de Jen. Hay una crítica particularmente dura más abajo sobre alguien a quien le dijeron que se largara... solo para aclarar que estábamos allí para presenciar esto y la persona que escribió la crítica era una pieza de trabajo desagradable y antes le había dicho al personal algo similar. Uno de los lugareños se hartó del comportamiento de las parejas y les dijo groseramente que se fueran, para ser justos estaba justificado y una vez que se fueron hubo una gran alegría en el pub. Nunca antes habíamos visto una situación como esa y el pub generalmente solo atrae gente amable.

2694 Opinions in 1 websites
I have eaten at Hawthorne Farm many times and all but once have enjoyed the carvery (and that blip was sorted by the excellent staff). However I apparently didn't register my cars details in the restaurant ,on my visit a couple of weeks ago and have now received a demand for a £100 parking charge. I appreciate that there is a problem with people parking for the nearby airport but £100 for a 40 minute stay whilst enjoying a carvery is ridiculous.

2650 Opinions in 1 websites
Visiting for the first time Prior to catching our flight Had the Yorkie wrap delicious 😋 All staff polite and especially our waitress Dee thanks ☺️

2526 Opinions in 4 websites
We started with a nice drink and were enjoying the place. When we went back up and asked for a Southern Comfort, the big bearded barman sneered at us like we’d personally offended him. He made my partner feel really small and kept shaking his head and pulling faces for everyone to see — it was rude, unnecessary, and completely unprofessional. I cancelled the drinks and we went elsewhere. I regret not calling him out on it there and then, but this review will have to do. Lovely pub, great setting — ruined by a barman with a bad attitude.

2512 Opinions in 2 websites
Well what a sad review to write. The team have been pulled apart under the closure terms, many of which have been made redundant from a career they have worked in for decades. Until the news it has always been great food and great service. Understandable that they slipped a bit given the circumstances. Thank you all for your years of service to us all. All the best for the whole team for the future. Derby will miss The Mallard!