The Mallard Beefeater in Derby

Tasty food. Quickly and cheerfully served. Portion size just right. Waitress service very good. Lovely night out.

Came here for Sunday lunch, at it was soo good. The roast pots are the best non homamde ive ever had! Have booked to come again next sunday

We have date night once a month and decided to give the Beefeater a go as we had a vocuher come through on email. Food was hot and tasty and ordered to festive cocktails which were very nice (akthought they did take a long time to arrive) Our waitress (forgot her name but she had christmas earings!) was lovely and looked after us very well.

My partner and I visited The Mallard for both lunch and dinner on 18/11/2023 as we were attending an event nearby inbetween. We also spent an hour sat in the bar area before dinner. Lunch was pretty bad. It took a LONG time to get attention from a server - at the end to get the bill, I had to walk directly up to a staff member and ask for it, and even then it took another fifteen minutes. Upon paying, said staff member (youngish woman with brown hair and freckles - she didn't introduce herself) literally threw our receipt into the leftover spicy mayo on the table (it hadn't been cleared), which made us laugh because it was so cartoonishly rubbish service. The food itself was a bit grim, and our order was taken wrong - ordered onion rings, got chips - but after asking the cost of the chips we hadn't ordered was taken off of the final bill, which we appreciated. At lunchtime, the restaurant mens toilet was clean, and we did appreciate that. In the evening, both mens toilets were broken - something I alerted staff to. The men's toilet in the bar had a broken seat which had poo smeared over the back of it, and the one in the restaurant had an entirely broken flush. Signs were stuck on the cubicles saying to use the disabled toilet instead, which was fair enough. At dinner we were served by Evie, who is absolutely lovely and was attentive and brilliant - about as far from our lunchtime server as is possible. When an item was forgotten off of our order (funnily enough, onion rings again!) she fetched it for us immediately. Nothing was too much, and she took good care of us. The food again wasn't great, unfortunately - below normal Beefeater standard. We normally get at least two courses, but we only went for mains this time. Overall, this is a grubby, underwhelming Beefeater. The staff (except for our server at lunch) all seemed nice, and they handled the toilet situation well, but the food was poor and it was very frustrating that both mens cubicles broke. The astonishingly rude behaviour of the server at lunch was *so* extreme as to become almost comical - neither of us have ever had our receipt literally thrown into our food before. I'd recommend avoiding this Beefeater.

Stayed for two nights while on a course with work, my partner also came along with me. On the first night we just had a couple of drinks in the bar and were looked after by two very lovely ladies called Lana and Vicky. They chatted to us and we had a giggle and talked about the local area. The second night we went for a three course meal in the restaurant area, the food was delicious! We were looked after by Ben who was incredibly attentive and friendly. Overall the experience was brilliant and I cannot thank the staff enough for their kindness. Highly recommend this restaurant!

Fantastic steak, highly recommed the sirloin. Had a meal deal from the hotel and was good value. Thank you Kim for looking after me!

Place was semi busy but we were seated quickly. Restaurant was warm and a friendly ambiance. We were served excellent and superbly by Hannah who was attentive and friendly from the onset. Food was nice and well prepped and portion size was good! We were regularly checked up on but not annoyingly and extra orders was done in good speed! Again Hannah was lovely and gave a decent service to not question not coming back.

Brooke was great ! Was here all week and she served us almost every night. Lovely lady and very polite

Really good service and good food. We were served by Brooke who was super nice and patient, even when we were changing orders and being difficult. Appreciate all the staff, all very efficient and patient.

I went to the Beefeater with family for Breakfast there was a lot of choice of food and the team was great especially Simon who is a credit to the company as nothing was to much trouble, we will definitely be returning 😊

Been here lots of times and it's always been good but on this occasion it was poor. Service was really slow and waitress clearly didn't wany to be there. Food arrived with but the order was wrong, mixed grill was missing onion rings and peas which did arrive after asking for them. Chips were cold and no offer for sauces. The ice sundaes were really poor, only half full in the glass and most of the ice cream and cream had melted when it arrived. The churros were nice. A really disappointing visit and will now look for elsewhere as I don't want a repeat of the meal and service.

Genuinely lovely experience. Great value. Polite and professional staff. Good breakfast options. Can’t wait for next time!

We came with a group of 10 and were looked after so well! Food was all hot and fresh and really hot. Simon, Tina and Bara were the team on duty and nothing was too much trouble!

An excellent breakfast, hard-working and friendly staff, and if we come back this way we’ll definitely be coming back in.

Love you Hannah ❤️❤️❤️ Great service! Food amazing! The staff deserves a raise! Will def come back! ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Hannah was so lovely and helpful on our visit. We were served drinks and snacks quickly and with a smile!

Great service , friendly and helpful waitress, Hannah, handy for the hospital. Great meal deal £12.99 for 2 mains and food was fab!

Hannah gave us great service, good ambience. Enjoyed the meal, lunchtime deal made it cheap. Burgers good.

Great price, great meal. Plenty of food too. £25 for 2 people and 2 desserts. Hannah was a great server.

We were staying in the premier Inn next door. We had two evening meals and two breakfast in the Mallard restaurant. Evening meals that served by Jade on breakfast for served by Chelsea. Both of whom were very kind of friendly. All the food was...

came here for lunch with my friend, served quickly and by a friendly barman- we opted for x2 lunch time meal deal the gammon, egg and chips, smaller portions but that suited me. if you're hungry, I'd advise to have the larger menu and not...

This place is brilliant if you are staying away. Got the meal deal that givets you some food , drink and breakfast. Service was super and food was good to.

Lovely family meal out following a hospital visit. Kim was an absolute star, and looked after us brilliantly.

Spent 2 nights had breakfast & dinner on both days was looked after by Kim, only small irretant was the card machines played both nights

Kim was fantastic! Service was great and had a bit of a laugh and joke too! My steak was beautifully cooked!

Visited for lunch with friends, had meals of both the main menu and lunchtime menu. Hannah our waitress was super friendly and helpful, she specifically asked us if anyone had any allergies, which would be very helpful for some customers.Meals were freshly cooked and arrived...

Fish and chips are lovely here and staff Lewis is so good to the customers. Looking forward to their winter cocktails.Hopefully the Zombie will be as good as last year.

Waiting time was minimal considering the venue was very busy due to weather. Ben gave the best service and nothing was to much bother even though he was rushed off his feet. I wish all beefeaters were the same. Ben is a credit to the...

Really good sunday lunch, plenty of meat and roast potatos tasted like homemade! It was quiet but the atmosphere was very nice and relaxed.We will come again!

Lovely meal, great service. The mixed grill was delicious as was the churros sundae. The server was friendly, very welcoming and food served in good time and was hot.

Went for a birthday meal (ok, yes, the reward club was a big influence as had a voucher for a free meal)… couldn’t fault the meal at all - good quality food and very enjoyable BUT felt let down at the end - it was...

Ben was amazing! As some in who travels week after week for work and eats on her own a lot, Ben understood when I wanted to get on with work but checked in when I was trolling through emails etc. He asked how my day...

Poor service and poorly ran, kitchen staff can’t cook enough food to keep just 5 items under the hot plate and that’s including baked beans. Still haven’t replaced the toaster in years and only have a domestic toaster to use which you have to use...

Been going to the mallard for 20 plus years , off and on , never been consistant , this time I ordered steak with a blue cheese sauce , the steak arrived , the sauce was with meal in a separate container , I poured...

Disappointed, I think that an appropriate word for the beginning of our girls night out. Table booked for 7.00pm . You knowingly allowed us to assemble around the bar area , You tentatively served us with expensive drinks then casually advised us that we wouldn’t...

Absolutely awful experience, A group of 14 booked at 7:00pm for a meal most of us having paid in advance through Premier Inn meal Deal. The place was in absolute chaos, all service very slow, when I checked just before the booking time, they didn't...

We dropped by for Sunday lunch, Unfortunately the restaurant was not fully open due to a break in overnight. The staff were very apologetic but were able to offer a service but with limited availability on drinks. Our food service was great, the food cooked...

Staying at the Premier Inn next door as part of a large group. Good check in. Excellent room, although only one tea bag?? I know times are difficult but….. Most of the group booked the meal deal which included a 2 course dinner plus a...

We were greeted and seated at the door on entrance and asked what drinks we would like and they appeared very quickly. Ben our food host took over our order and was a fun and welcoming person. Ben is there Mon and Tues so he...

Great food at really good prices. A very family friendly place Natalie our host was very attentative and friendly

Great Sunday roast, had the beef today & it was delicious, service as usual was excellent from Natalie

Beautiful food excellent friendly service by Natalie as always. Highly recommend the Sunday roast especially the lamb x

We stayed at the premier inn and had dinner in here for the 2 nights we stayed…. Thursday was great food! After a busy tiring day in Alton Towers we headed back for Dinner…… we had a fantastic server called Natalie who was amazing…. Made...

Fantastic family meal out! Attentive and speedy service from our friendly waitress Layla - she was wonderful!

Always fantastic service, our server Natalie was very friendly and attentive. Atmosphere is friendly and welcoming too

We've not been to The Mallard for a while but it was time for a bit of a treat and it's in a good location for us, so we went and really enjoyed the new (to us) menu. An amazing Mushroom Stack (suitable for hungry...

I was in for drinks in the evening. I had a terrible day. Maddie served me all evening behind the bar, and she was lovely! Really brightened up my day, not only did she make excellent drinks, but she was friendly and just a lovely...

Used this venue as staying at the Premier Inn next door. Ate here last night and breakfast this morning as well as dinner this eve. Staff all very welcoming, polite and helpful. This evening we were served by Ben, we were stressed as our daughter...

We had a large group 18 of us in total and I can say the waitresses were brilliant very well organised and kept us all topped up with drinks special thanks to Hannna as she was very polite and also very patience! We would certainly...

Made to feel welcome and friendly service with all you can eat breakfast first time vist for us and can recommend this only downside was the place was a little dark inside but did not put us off

Great service lovely food from Natalie we also were served lovely drinks and the restaurant was very clean and tidy

Food was amazing, service was exceptional! My waitress Chelsea was awesome, made sure everything was correct and that my time in the mallard was memorable. I truly hope her manager can see what an asset she is to the establishment. Tried to poach her for...

Just wanted to say what a great restaurant The Mallard in Derby is. We were served by our favourite member of staff Ben S and as always he made us feel totally at home. If Beefeater does have a staff recognition scheme we highly recommended...

My partner and I were Visiting for a family members wedding and has an absolutely delightful experience when popping in for Lunch. Was seated and dealt with by Hannah and we could not fault the experience. Bright bubbly and catered for all our needs. Outstanding...

Me and my partner are staying in the hotel next door so we popped in for lunch and Hannah (our waitress) was outstanding and so full of life, I really can't praise her enough, she is definitely an asset to the team here. The food...

Natalie was excellent, worked very hard and served with a smile. Food was what you would expect, was okay.

Second time visiting and will be back every month! Food is lovely and always a high standard. Natalie looked after us particularly well, really friendly and helpful - making our visit even better! Thank you!

I received an email for two for one from the festive menu, so we thought why not? Like with our previous visit here, there seemed to be a shortage of staff and increased waiting times. The festive menu offered a good selection and there was...

Pub was clean and tidy, meal was delicious and not a bad price. Waitress Lana was very polite, well mannered and went overboard to make us welcome.

My Husband had a mixed grill, ordered well done but didn't expect cremated sausages, they were so black. I asked the waiter if she would eat them, the reply was they didn't look that appetising. I had the steak pie with horseradish mash, I couldn't...

been here a few times now visiting a friend. Had a chicken burger today and was amaaaaazing! Staff were sooo friendly too, young lass with brown hair didn’t catch her name - was so attentive and polite! Will defo visit again x thank you! x

Went to the mallard derby with 3 friends and we all had a great time! Jade couldn’t do enough for us! Food was lovely! And the cocktails were so nice!! Special mention to Kim too for her recommendations!! Only thing I would like to see...

We recently visited as a family and served by Kim she was polite and couldn’t do enough for us making sure we was happy with food and out drinks was top up and the children absolutely loved her

Firstly the good bits - easy parking, beautifully clean and tidy. Excellent friendly professional staff who are always attentive, but don't hover! However on this occasion, although my companions were quite happy with their meals, I was really disappointed. I ordered a steak sandwich from...

Cheeky getaway with the wife. Hotel next door was so relaxing. Food was AMAZING and the service didn't disappoint either. Nothing was too much, plus you get freshly cooked eggs

Hannah served us and couldn’t fault her, she’s was very attentive and couldn’t ask for a better server. Food was spot on. We will definitely be back.

Me and my husband came for lunch on Wednesday afternoon and we were served by Hannah. She was lovely. Very talkative and attentive. We will be returning.

Me and my grandad went for lunch here friday afternoon. He's had bad experiences in the past and was reluctant to try a new place. However we were pleasantly surprised when the staff really made the effort. Specifically Hannah who really made the trip worth...

Hannah was amazing we came from Aldi for a meeting and Hannah was our server. It was amazing she sorted our order out and let us crack on with our meeting the food was fabulous and tasty accredit to the team.

Fabulous experience! Our waitress Hannah was very lovely and accommodating. The food was absolutely delicious and of great value. We’ll definitely be visiting here again, thanks!

I dined here Wednesday afternoon with my family and the food was amazing and service by Hannah was faultless. Nothing was too much trouble. Will be returning soon!!

Hannah served us and was amazing ....really made the whole experience very enjoyable ☺️ We enjoyed the food and would recommend especially if Hannah served us!

Come for a short stay with my two children and a lovely lady Chelsea provided excellent service!!!!!

Impressed with venue, food and service. Especially our waitress Chelsea who was at tentative, efficient and friendly. Steaks for me and hubby cooked to perfection. Would recommend.

Very good service and food .your server today was Chelsea, which she went out of her way to look after us

We called here by chance as been to hospital, so pleased we did, the food good, the service (Evie ) was excellent, just what we needed.

Went in after visiting Patient at DERBY ROYAL HOSPITAL... thought Sunday Lunch would be a respite Asked for the Sunday Roast MENU.... reply WE ARE NOT DOING THEM SUNDAY ROAST on a Sunday NOT DOING THEM it's 4.30 pm Chose from regular menu......... placed order,...

Nice meal and staff were excellent, lovely waitress NATALIE! I had the house stack burger which was very tasty!

We had never visited this venue before but we will definitely be back. The service was great and the quality of the steak was awesome. Luckily they have a wide range of cocktails. I look forwards to trying some more on my next visit!

Kim served us and was lovely. Food was fab and great value for money. Nice atmosphere and food was lovely

Natalie is a credit to the restaurant. Nothing too much trouble and very attentive, the food was good and reasonably priced.

This is the second time we've visited the Mallard and we've been so impressed with the level of service, food quality and great atmosphere in the restaurant, we were greeted today by Hannah who was friendly, attentive and made sure that all guests had a...

I visited twice with my wife in the week before Christmas, once for lunch and the other time for breakfast. On both occasions we had poor food and poor service. On the lunch time visit there was only one waitress working, whilst senior staff members...

5 of us had a lovely meal here.... service with a smile minor prob with one meal.... quietly resolved to everyones satisfaction

Very lovely waitress (Evie) polite and helpful. Lovely lunch, unfortunately too slow in bringing meals out. Was pre ordered so expected quicker, all food good quality however

This really gives me no pleasure to write but it’s so long since I have had such appalling service and at best average food at a poor value cost, I just need to say something. Arriving to meet friends for a catch up we stood...

I came here for some lunch and our server Ben and manger Chloe I had amazing food that came fast and hot steak was cooked to perfection. No faults what so ever.

I get no pleasure from writing this. I met 3 friends for our usual catch up just before Christmas. We booked a table for 8.15. By 9.50 our main meal still hadn't arrived. Enquiries were met with 'yeah, I know, it's on it's way now'....

Well I can truly say as someone who’s worked in hospitality for 5 years I am highly disappointed with my experience here. Was my brothers Birthday meal for about 12 of us booked weeks in advance and they couldn’t of even cared less, Took us...

We booked a table weeks in advance for 13 people for my sons birthday and we sat 2 hrs before we got served our food after asking numerous times, being told 10 minutes or blanked. The manager was very unhelpful and abrupt when he finally...

Had lovely cocktails. Lovely atmosphere and not too noisy even with the football on. Staff member Alex offered excellent customer service and was so pleasant and patient.An asset to the restaurant and the bar. Thank you

Went in today with a friend, I had a lovely vegetarian meal off the Christmas menu and then Xmas pudding to finish. Our server Kim was friendly, and gave us good service, nothing was too much trouble. There was a lovely warm welcoming atmosphere. Would...

Good food and service again. T Bone steak is lovely. We are even booked in for Christas day. Our waitress Hannah was very attentive. Thanks again

The service received by Hannah was excellent, very helpful and attentive and the food is great value too - we visited during a busy period and our food came to the table still hot and without having to wait. 10/10

Visited again yesterday. Natalie again was a superstar, brilliant banter, brilliant service and ok food (was a little disappointed this week, but usually the food is good).

Great service and food in a very busy Mallard today. Evie was on her own but did a fantastic job of serving everyone quickly and equally. We were running to a tight schedule, we explained this at the beginning and Evie managed to get us...

I don't know if they were short-staffed on the day we visited, but everything was very disorganised. We had booked a table, but nobody was around to seat us so we just found our own table in the end. My partner commented that everything seemed...

10/10 experience, all staff were lovely and our server Chloe was really friendly. She also gave my daughter a surprise ice cream and card for her birthday.

Lovely staff and lovely food but sorry it was totally spoilt by the lack of respect for customers in this Covid age. We were met at the door by a, seemingly, lovely young chap who booked us in and showed us to our table. He...

Visited for my Daughter's birthday. Service was friendly and efficient, particularly from Natalie who made a fuss of the birthday girl! Thank you!