Based on 3.766 opinions finded in 2 websites
Based on 3.766 opinions finded in 2 websites
Opinions
Visited on Sunday without reservation and from the entrance the atmosphere felt calm and service was very welcoming. We had some issues while ordering through the app and Phil was absolutely amazing and helpful while taking our order. He's a wonderful asset to the team and we are more than happy to visit again. The food didn't disappoint and arrived quickly.
Mercy . 2025-04-06
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Great visit friendly staff and good food
Adamanski Gaming . 2025-04-03
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Terrible service from start to finished. Ordered the mothers day set menu, desserts came out before starters, sent them back with a look of disgust from the waitress. Mains never arrived. Desserts came out AGAIN. Manager put a 'rush' on mains. 3 hours after we were seated we left without having actually had dinner.
Danielle Brown . 2025-03-31
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Horrible staff. 2 hour wait for food and orders were still wrong. Staff were so unhelpful and no service to our table.more of them standing around doing nothing then actual work.
Leah Alton . 2025-03-31
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Food was good only thing I can really say that let my visit down was the fact I was never told there was a 45 minute wait if ordering off the main menu instead of carvery. If I was given this information I probably would of ordered carvery.
David Winter . 2025-03-31
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I had hunters chicken which had no sauce the bacon was cremated and the chicken was so dry .. I ate a few chips .. there was only 1 staff member waiting tables so didn't get a chance to change my meal so was very disappointed 😕
Bev Redfern . 2025-03-29
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I had the chilli. I wasn't overly impressed for me it lacked flavour. My grandson had a spicy burger . He felt similar to me. My daughter had sausage and mash which she enjoyed but would have liked a bit more gravy. The kitchen staff when came out to the carvery was extremely noisy. He just banged the lids down the same with the trays.
Jean Griffiths . 2025-03-27
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Really improved, we had mixed reports about the food there but you delivered 👌 fantastic
Vaughn Meyers . 2025-03-24
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After not visiting for years, I booked a table. Such a nice calm atmosphere. Clean, well decorated. Carvery was amazing. Will definitely go back soon
Private Name . 2025-03-22
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Had to wait 5 mins at the bar to be served as nobody was there, yet tge place was very quiet. I asked to be told when the food was about ready so the person who had the carvery could get theres but we weren't told. The food can only be described as very warm, not hot, my gammon was tough and dried out and some of the carvery food had been in there so long it was charred. We were sat outside the toilet door in the children's area, when we were the only ones down there, and we got the horrible smell from them every time the door . opened (we moved tables ourselves) The children's play area floor was dirty, the edges were black and my grandsons hands and feet black when he came out. All in all a very poor visit, and we won't be returning again.
Stuart Dixon . 2025-03-18
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Lovely service, staff all very friendly Food is what you expect from a Marston's
Edward Chatfield . 2025-03-16
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Lovely little hotel, clean. Comfy and enjoyable. First hotel I've been too that's not tight with the tea and milk sachets, 10/10!
marc williamson . 2025-03-16
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Staff very friendly and welcoming. Had a carvery food hot which was a good choice
Julie Gillett . 2025-03-08
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Their slogan Eat Well Sleep Well definitely lives up to all expectations. Located within 10 minutes drive to Pride Park, the rooms are very clean and comfortable. Special mention to assistant manager, Gareth and his team at the bar/restaurant who were all professional, friendly and made me feel at home away from home. The selection of beer, wine and spirits are impressive. The restaurant is outstanding with great selections from small plates, pub classics to carvery. This restaurant is family friendly and has a play area for children in the restaurant to keep them occupied. I will definitely be returning on my next trip to Derby 🫶🏼🫶🏼
Sallie Narciso . 2025-03-08
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A very clean and welcoming pub. All the staff were friendly and polite. (A very rare thing to see nowadays). It's well worth a visit, even if it's just to be treated kindly. PS the foods great too.
Daniel HARDING . 2025-02-28
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Classic pub grub. Can get very busy.
Alan Green . 2025-02-26
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Staff are fab and work hard, food was as expected for pub food and I had steak which was cooked medium rare like I asked for.. generous over 5's meals . We stayed over and it was very reasonable/cheap really.. our room was clean, comfy beds..all you need so no complaints at all..
Elisa Bartlett . 2025-02-22
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Great place to go with family. Good value for money, lots to choice from on the menu too. Will be returning.
Lauren Spencer . 2025-02-21
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The food is ok but a bit over priced.
Andrew Beddows . 2025-02-19
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No table service. Bar can get a little busy. Carvery was excellent dauphinois potatoes were amazing. Staff were polite and professional. Definitely going back soon.
Yvonne London . 2025-02-17
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Room lovely and clean, plenty of sockets and beds comfortable. Service outstanding, staff lovely and helpful
Paul Axl Lowther . 2025-02-16
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I had a Carvery & it was all very nice. My fella had a pie & really enjoyed it all.
Michelle Denholme . 2025-02-15
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All staff very friendly and polite, food is always delicious and quick service
Elisha . 2025-02-11
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My family and i also with friends too have started to visit the Blue Jay more and more frequently. I have not had a bad experience, the staff have always been welcoming too. It is great for kids indoors with their inside play area, more so for toddlers than older kids.
Josh Parry . 2025-02-03
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Pretty good outskirts marston pub with rooms. Usual buffet and regular menu. Perfect for me on my visit
philth . 2025-02-02
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Visited for a meal with friends 30.1.25, staff were very friendly, food was lovely and served hot and in a timely manner. Pub was very busy and was told the food would be 45 mins but it was less than 30 so excellent service.
Amanda Wall . 2025-01-31
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Had a lovely meal had the carvery absolutely delicious and had pudding was delicious staff very friendly kind and very helpful and polite had a lovely time definitely would recommend going for a meal or anything else definitely go again
Sue Wheatley . 2025-01-29
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Beautiful food and amazing service
Phil Fearn . 2025-01-25
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Always a go to in Derby! Absolutely fantastic venue, lovely staff and plenty of space to sit and enjoy your evening.
L J . 2025-01-25
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Went with the kids for the new menu, the food was amazing. Kids ate it all!! Great visit
Aletia Jubb . 2025-01-24
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Overall, I had a good experience. The Blue Jay Derby was in fact the most convenient option for me based on the place I had to work during my business trip, and it was a life saver. The room was well equipped and comfortable in my opinion, with all the things a guest need. I also liked the options in the menu of the pub, the food was good, and the staff always very friendly. The only thing I would suggest as improvement is regarding the cleanliness. Well, I didn't request my room to be cleaned on a daily basis because in my opinion is a waste of resources, but even after cleaning, I could spot a bit of dust in some corners, as well as in the hallway and stairs. If I ever pass by Derby again, I want to stop for a visit.
Douglas Marcel de Moraes . 2025-01-09
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Friendly staff , polite & efficient . Helpful Bev carried my disabled brother’s drink to the table while I brought my tea tray , she chatted politely & had a lovely smile
angela m . 2025-01-07
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It was a very pleasant experience we encountered no problems the children were happy the adults were happy all in all a very nice trip
Danielle Dockerty . 2025-01-06
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Great service and staff always make sure your happy. Great range of food on the menu and carvery has a good range of meat and veg . Cooked perfectly . The beef is my favourite
tinymom81 . 2025-01-06
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Got a table at short noticed even they were mainly reserved on new years day. Good british food. Not tasted carvery so cant say. Good service, very polite.
Mos simpson . 2025-01-04
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Had a lovely waitress Tasha absolutely amazing. Definitely visit again especially of she is our waitress. Couldn't be any more helpful and attentive. Above and beyond. Absolutely credit to the company
Roam33443102629 . 2025-01-02
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We come to the Blue Jay quite alot and we've never had a bad experience. I think there was a new years eve disco being set up but it didn't disrupt our evening. Food as usual was delicious and came out very quickly. The service we received from the staff, again was lovely as always. Can't complain as usual. I hope everyone enjoyed their night. Happy New Year to you all at the Blue Jay
sbradshaw1980 . 2025-01-01
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The food was great and very polite staff. I came in with my friends and enjoyed the time we had being at the blue jay definitely recommend to come in with friends and family.
GoPlaces27994562935 . 2025-01-01
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Fantastic Christmas meal. Great service from Tasha. Great atmosphere in the pub. I will be booking again for Christmas next year
Sally M . 2025-01-01
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Really enjoyed our lunch took my mum who is disabled and one of the chefs at the carvery was so good to her helping her put her veg on .The food was amazing the service and kindness of the staff was amazing the ambience was nice the price for 3 course was very good value for money I can't fault our experience you were all amazing
Tracey Smith . 2024-12-27
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Visited Christmas Day, tasha was fantastic
Dominic Peel . 2024-12-27
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The staff are very welcoming and the food is excellent 👌 😀 👍
John Onion . 2024-12-26
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Had lunch on a Saturday here. The prices were very reasonable. I had a lovely carvery meal. Others had "surf and turf" and mixed grill which they thoroughly enjoyed. The staff were efficient and friendly. My 8 year old niece loved the play area. Can't fault it and will definitely be going again.
Christine Freestone . 2024-12-26
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Christmas lunch absolutely disgusting baby potato still frozen asked waiter sort it dinner was just warm Christmas pudding brandy sauce was awful 4 of us left pudding did mention to waitress we've gone to blue jay last 3 years won't be doing it next year.rating 0000
Maragaret Drew . 2024-12-26
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Enjoyed our Christmas meal, lovely staff(Aletia) excellent service, great atmosphere... merry christmas to all xx
Jamie Magee . 2024-12-25
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Excellent, would definitely recommend and return
Kerry Stewart . 2024-12-22
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me & my partner went to the blue jay for our Christmas meal on Saturday 21st of December the food was very good as was the service
Sean Wright . 2024-12-22
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Fabulous pub and good bar staff....plenty of parking
Meister . 2024-12-21
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Ordered drinks at bar polite young man served us. Ordered on qr code at table for food. Food was well presented and brought by polite young lady. Tasty food good price. Had desserts good customer service and communication from waiter, very polite. Had a go at quiz whilst there had a good evening.
Amanda Mitchell . 2024-12-20
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Excellent Carvery Sunday lunch - 4 choices of meats, all lovely, and a great selection of vegetables to accompany. Attentive service and staff throughout.
Jean Phelps . 2024-12-16
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The food was mostly good, my son enjoyed his 100% my gammon was very overcooked. On a repeat visit (28/11/2024) my daughter went up to get carvery and the server was talking over her head to the adult behind her. She tried lots of times to ask a question and was shushed and ignored. Disgusting behaviour.
Dave C . 2024-12-15
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We went here as a last minute shin dig. Was really good and we will definitely return in the future. Carvery was nice and good prices on the drinks. The only thing I believe could be improved is the quality of the loo roll. It wasn't pleasant if I'm honest. 9/10 from us
matt clarke . 2024-12-14
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Nice cosy stay. Good room size and bathroom. Poor digital reception on TV. Restaurant expensive food below par. Carvery was not hot. Yorkshire puddings were cremated. Easy sign in, however hotel smelt bad outside unfortunately,
Mira Ho . 2024-12-10
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Place was not very clean, staff could do with being more welcoming, food was poor quality, expensive for what you actually got, service at bar was poor gentleman whom served us spoke to us with attitude not very impressed st all would not be attending again
Dianne Hayhurst . 2024-12-09
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Brilliant staff and lovely food recommend for family meal out Menu is amazing too Good quality food Decent priced drinks
Fran Smith . 2024-12-07
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All was ok apart from different costs of rooms. We are a party of 30plus, stopping 2 nights, having food and drinks. There's 4 different prices we are charged for same rooms, ranging from £126 for 2 nights, the £168, £176 and our price £193. So £67 pound more for same room type on same day.
Trevor Bailey . 2024-11-30
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Been in a few times wasn't to bad but prices a tad expensive but use there carpark more to eat macdonalds in nice quiet carpark plenty of room (but do take your rubbish with you ) ;)
rsman turbo . 2024-11-25
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Blue Blue Jay is my go to pub, always great for a drink and a bite to eat
David Kemp . 2024-11-22
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Very average, not bad but nothing tonwrite home about
Opposing Opinions Matter . 2024-11-09
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Tuesday lunch time not very busy. Quick carvery
Pamela Draycott . 2024-11-08
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First time at the Blue Jay taking advantage of the 30% discount on mains. On the whole a good experience, fairly quiet when I ordered food which was delivered quickly to the table. Only negative was that the mushy peas were almost cold, I should have complained but didn't. Will visit again as overall result was a decent meal.
Colin Fearn . 2024-11-05
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Lovely reception and great bar service. Stayed for carvery and dessert 🎂
Jackie Mitchell gongyo . 2024-11-05
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Hardly any vegetables. Scrag end of beef that they would of served. Food was luke warm and the carvey area looked disgusting. The person serving came out chewing food then wiped his mouth with his hands then picked up the carving utensils. Won't be returning
Jackie Marriott . 2024-11-03
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Amazing service staff extremely helpful went above and beyond perfect experience for me and my 2 sons one who is disabled
Rachel Fryer . 2024-11-03
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Great friendly staff Cosy environment We both had a carvery and all the veg was very dry,beef was nice and tender and iv always liked the gravy 😋
Nicole Hay . 2024-11-02
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Having visited with a 30% off mains voucher sent through that day, opted for here over pther places because of it. Served by a visibly tired and disinterested member of staff, complained he couldnt hear due to ambient noise in the restaurant. When asked for the house white, told “we dont have one” and a greasy list handed out. Most servers know to opt for the lowest price wine as standard if asked by the customer. Transaction comes to payment and discount code shown to server to be told “no you cant use that” with no initial explanation given.. when asked why as it had been recieved that day it was then explained that the small carvery isnt in the criteria and so changed to a regular. Rude abrupt and dismissive, server appeared to irritated by the whole interaction, also with people who were asking where they check in for the hotel. On a plus food was hot, well presented and the young lad clearing tables was very pleasant.
RobIlk . 2024-10-31
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Great Carvery really quick and affordable. Great atmoshere!
Lincoln Hibbs . 2024-10-31
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Met some school friends for lunch and it seemed to be central to everyone. Food wasn't fantastic but it was edible. I had jacket potato with piri piri chicken. I found the chicken a little hard. The jacket didn't have any butter, that I noticed, and was a little dry. Staff were friendly.
Jane Gray . 2024-10-28
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Carvery lukewarm, dry and not very nice. Left a drink on my table while i visited the toilet, when I got back someone had taken it way,asked an employee where's my drink !!!he said I will find out ... never saw him again ,very unprofessional.
Andy Curwood . 2024-10-28
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Whilst the staff were very friendly and inviting. The chef was Very mean with the meat, you dont get a full slice and it is so thin! A carvery is all about the meat otherwise it would be called a vegery! Would not rush back.
Steve Jackson Electrical . 2024-10-27
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Love the carvery here, saves me cooking it
Juila Edwards . 2024-10-22
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A very noce clean hotel and restaurant. We stayed one night and were very pleased with our choice. Good location to visit family nearby.
Julie Miller . 2024-10-22
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Great carvery and friendly and attentive service. Great gluten free options and big slices of cake.
Yanni . 2024-10-20
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All the staff are amazing and food was lovely, had a pleasant evening
Ann Marie Allsopp . 2024-10-18
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Great food, great atmosphere and overall a great service, nothing to complain about at all 👍
Jade Jones . 2024-10-16
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Great service we had a wheelchair with us and they were so helpful and Gary was so helpful carrying the food
stacey barr . 2024-10-13
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Staff are lovely always polite Excellent food Overall just a welcoming place
Ellie Orme . 2024-10-12
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Staff very friendly and excellent food
Ones Favourite . 2024-10-12
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Had a carvery ,meat was old and dry veg under cooked absolutely vile i couldn't eat it definitely would not recommend and we will never return.
Jayne Mcloughlin . 2024-10-10
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Came for breakfast....a little disappointing. Continental breakfast...cereal and a pastry. Full breakfast was not hot and just poor. Coffee was good though!
Kelly Wright . 2024-10-09
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Very friendly staff. Unfortunately the food was average at best.
Paul Hawken . 2024-10-02
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Had the carvery on Sunday 29th Sept and it was bone dry looked like it had been sat for a while X was cold and even asked for it to be microwaved .. seemed like they were more focussed on the Xmas menu not great and won’t go back , defo better places in the area .
James Catmur . 2024-10-01
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Lovely clean hotel with attentive staff. The food and service 4 was simply due to night workers not being able to get breakfast when rising. I'd suggest, just an option of cereal/bacon roll and a coffee to be available. You'd have had another £50 out of me that week. The burger I got for breakfast was undercooked in the center. I left the centre square on a skewer and told the staff member who came to check on my dinner and he didn't seem phased a bit.
sean smith . 2024-09-29
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This was the first time visiting the blue jay for a carvery, the food was cold. I had to ask the staff to reheat my food in the microwave, which they did. But you dnt expect cold reheated food. Unfortunately I will not be revisiting !
krystle kimble . 2024-09-29
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Came for my birthday meal. The food was spot on was hot and tasty. The staff were all friendly and welcoming will be returning soon
sammy woods . 2024-09-28
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The food was ok, we both had the carvery, dogs are welcome. I've never seen a menu for dogs my two loved their roast dinner.
Andrew Ratcliffe . 2024-09-28
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Since the blue Jay opened, the decor and tables are looking tired. The selection of real ales has now dwindled to stock items. On busy days it is very hard to get served.
Luke Adams . 2024-09-27
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Was a excellent experience food was good service excellent no complaints what so ever
Sharon Kirk . 2024-09-26
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We were there to drop our daughter off to University and wanted a place to just to stay the night. Location was fantastic for our needs and the room was clean and comfortable. Good value for money and we were pleasantly surprised by the condition of the place. Having a pub and mcdonalds opposite the place was an added advantage. Overall we had good time.
Jay Peiris . 2024-09-24
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The food was exactly as expected and arrived well within a reasonable time. The staff were so friendly and helpful. Love that it's dog friendly!! Seems to be lots things going on (quizs, music). We booked our works Christmas party while we were there.
Rebecca Kenny . 2024-09-24
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Good carvery for a very reasonable price, but made all the more lovely by Tasha behind the bar. She was not only helpful, polite and quick to serve us, she also went above and beyond helping an elderly lady to carry her carvery and sort her vegetables without even being asked. All credit to Tasha x
Jackie Hodges . 2024-09-23
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Great staff , good food , nice place to meet family members Special thanks to Andy !
Dennis Tedds . 2024-09-21
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Excellent overnight stay with great service
Daniel Cooper . 2024-09-21
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Very well situated excellent food and carvery.. Hotel clean and comfy.
Clay D . 2024-09-20
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I Stayed the weekend in the hotel here. It was an ideal location for me as it was a 20minute drive from Dusk till Dawn poker where I was playing. I stayed as a solo traveller. check in was smooth and everything else is straightforward. A nice hot shower a clean room, comfy bed and a Tv. I left something in the room when I checked out. I emailed the hotel and Wayne the assistant manager got back to me straight away and arranged for it to be sent to my home address. Great little hotel and excellent customer service I’ll be back for certain
Lee Bennett . 2024-09-16
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Great experience, stayed in the hotel for my sons birthday. I asked for a cake or chocolates to be in the room for his arrival. However they sorted it all for me with no charge. Gift bag with sweets and a card for him.
Biggg29 . 2024-09-16
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Lovely place to eat and the staff are amazing very friendly
Jess Jess . 2024-09-15
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Confusing gratuity system when paying chip &pin which resulted in us paying twice. Manager was unhelpful when trying to resolve the situation. Had to get in touch with Marstons head office to arrange a refund. Who pays a tip before you have food? System needs changing so it doesn't catch more people out. Food Average.
Chris Jordan . 2024-09-15
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Came for a meal the food was nice and hot staff were friendly and welcoming will be returning soon.
Brooklyn . 2024-09-14
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Jamie was very polite and friendly. Gary was amazing very happy, polite, friendly he made our visit a happy one, food was great we all had the carvery,will be going again.
Booba Rella . 2024-09-12
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2089 Opinions
I absolutely love this place, I normally just sit at the bar and soak up the atmosphere which is completely different to anywhere else in Exeter, but this time I had some food too. The Service was spot on as always and the beef burger was so tasty. As I said, the atmosphere of the place is my favourite part, the staff are welcoming every time I enter the building. You don't often get that!
71 Opinions
Han estado aquí varias veces y solemos ir a mediados de semana para comer y beber. La comida siempre es perfecto ya sea hamburguesas o pizza y hacen una oferta por £19. 99 para dos personas que incluye una botella de Prosecco y dos platos principales, no estoy seguro de cuánto tiempo la oferta es por eso. Recomiendo encarecidamente consigues a la mecha!
2512 Opinions
Well what a sad review to write. The team have been pulled apart under the closure terms, many of which have been made redundant from a career they have worked in for decades. Until the news it has always been great food and great service. Understandable that they slipped a bit given the circumstances. Thank you all for your years of service to us all. All the best for the whole team for the future. Derby will miss The Mallard!
496 Opinions
Excellent pub, great for family gatherings, weddings, and funeral wakes! The food is delicious, and they even put on some vegan options for me! The front door folds back to allow access for wheelchair users and various accessible toy go to the left of the bar
1072 Opinions
We decided to book a last minute lunch here on a Sunday. Our table was hooked for 12pm, when the pub opened and we were surprised at how many people turned up for when the doors opened. As we walked in we were welcomed by the most friendly staff who showed us where our tables was and explained the process of ordering your carvery and drinks at the bar, then go and get your food when the queue isn't too big. We were with our two young children and went straight to get our food. It was delicious, 3 choices of meat, Yorkshire puddings, crackling and Stuffing. Then the range of vegetables and accompanying sauces was brilliant too. We were so impressed by the price, wonderful staff and delicious food. We will definitely be back!