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3.9

Based on 2.720 opinions finded in 2 websites

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Nº 366 in 517 in Denbighshire

Nº 75 of 92 British in Denbighshire

CUSTOMERS TALK ABOUT DISHES WITH..beautifuloldpiebaconeggsaladroastcoffeeburntroundchickenfishmuststeakpaycooked

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Good food & very quick service Staff always pleasant & helpful.

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Julie Wynne . 2025-02-11

MORE AT Google

Great room for the price. Spotless. Modern bathroom. Check in was a breeze. Ideally centrally located in the town. Food came quickly and was usual Spoons fayre and good value. A service star was dropped only because they forgot the glasses with the drinks, and the filthy table was only cleaned when requested.

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Tony Behan . 2025-02-08

MORE AT Google

We had a fab few days here. The Castle is perfectly placed in the centre of a lovely town with really good shops.

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Paula Ash . 2025-02-05

MORE AT Google

Best wetherspoons I've ever been to. Absolutely love it there

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Huw Saunders . 2025-02-04

MORE AT Google

Good location, lacks a little bit with parking that we saw but great service, good atmosphere, all in all an enjoyable experience. Me and my Freinds group are made up of mostly introverts so we chose a quite table in a sectioned off area and where extremely comfortable.

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Karl Lawson . 2025-02-01

MORE AT Google

Brilliant place to stay highly recommend 👌

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Andrew Reynolds . 2025-01-24

MORE AT Google

A lovely traditional hotel, certainly one of wetherspoons more interesting hotels. We stayed here for 2 nights in a spacious room with views of the Clwydian hills. Friendly staff and locals.

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Anthony English . 2025-01-24

MORE AT Google

Always a joy to go to the castle hotel. Beautifully restored by weather spoons brings back happy memories of my sister wedding breakfast in late 70's.

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Bethan Owen . 2025-01-22

MORE AT Google

I live locally and visit Wetherspoons regularly with my kids. For the price, the food is brilliant and the service is always good. Staff are friendly and always helpful. In the summer out the back, the view is stunning looking over Moel famau. Nice place, decent food, and friendly staff.

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Ger Wills . 2025-01-10

MORE AT Google

Located at the centre of Ruthin, very convenient for popping in for food and a drink if shopping or visiting nearby sights.

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Justina James . 2025-01-10

MORE AT Google

Good fast service reasonable pricing

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Jim Thomson . 2024-12-30

MORE AT Google

Lovely medieval town Lovely friendly hotel

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Karen Brough . 2024-12-23

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Popped in for lunch and to meet up with family before Christmas. I had the American burger, my wife had the small fish and chips and our daughter had a margarita pizza. The burger was very tasty and my wife and daughter finished their plates too. Staff were friendly and service was very quick. I really don't know how they do it so quickly but they do and I think it's amazing to be able to sit down, order from the app and have everything at your table within minutes. There was a friendly, seasonal vibe to the place with lots of smiling faces especially with all the kids running round excited for the big day. I absolutely love wetherspoons as a chain. They always deliver. I will definitely return as value for money, service and quality food and drinks in their pubs are second to none.

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Me Tezzer . 2024-12-22

MORE AT Google

excellent drinks selection and great food

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Bridie Synan . 2024-12-19

MORE AT Google

Came for late lunch and the xmas chicken burger with cheese and chips was delicious.

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PHIL LANGFORD . 2024-12-18

MORE AT Google

The waiter had an attitude problem

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Michael Edwards . 2024-12-16

MORE AT Google

We stopped for a bite to eat and ended up staying all night. Food was really good, and the drinks selection was great, all at great prices. We didn't stay in the hotel so can't comment on the rooms.

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Ryan Jackson . 2024-11-27

MORE AT Google

It is what it is.good cheap food in pleasant surroundings in centre of the town

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James Kitchen . 2024-11-17

MORE AT Google

Good value for money, fast service. Does get busy, especially on weekends.

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Gemma Williams . 2024-11-04

MORE AT Google

Excellent hotel to rest and eat

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Simone Vacca . 2024-10-27

MORE AT Google

I have tried to contact weather spoons to do a complaint and also raise my concern over our incident to avoid this happening to another person, had one reply and nothing since!! Me and my partner thought we would go to this weatherspoons to have a meal, we both had the mix grill. Unfortunately by the time we went to bed i started to become seriously ill and by the morning also my partner was. We ended up very dehydrated and wasn’t able to eat for two days!! This is very concerning as we take our kids occasionally here, if they became even slightly ill like we were we would be in hospital!! The company does not seem to care over this! Please be careful with the food!!

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ela williams . 2024-10-26

MORE AT Google

nice and clean, all staff friendly and helpful, the red headed manager (sorry didn't get her name)was really nice and always helpful

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tony jones . 2024-10-22

MORE AT Google

What a gaff had the best mixed grill I’ve ever had at half ten at night on a Sunday. Cheap pints unreal food what a place.

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Jack Airey . 2024-10-20

MORE AT Google

Good food at great prices what more can you ask for

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Kevin Winks . 2024-10-19

MORE AT Google

Very nice room shame about the outside works being done woke up with a builder looking at me 🤣lovely building with lots of quirky rooms to sit and eat in. Wifi didnt work.

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Shella Quinn . 2024-10-18

MORE AT Google

Live the location and food and drink great place for meeting friends

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Maureen Roberts . 2024-10-17

MORE AT Google

I didn't stay in a hotel room as we just went in for a breakfast. Ruthin must be the most inaccessible place we (as powered wheelchair users) have ever visited. We were just about to give up on finding somewhere to eat, this Wetherspoons being the last and having large steps up into it and with no sign of any alternative entrance, when I thought we would be cheeky and have a look around the rear, which didn't look to be for the public. Sure enough they do have a very decent ramped entrance and the staff were very helpful and welcoming. Our cooked breakfasts were very good at a good price. The accessible toilet was good too, probably above average. There are some really history filled dining rooms with fire place and oak panelling which are very nice. In short, don't give up on Ruthin, there's always a good 'Spoons to visit. Thanks

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Stuart Bailey . 2024-10-14

MORE AT Google

Great Spoons, good food and good service. Only let down was one of the coffee machines was out of action which caused a bit of a queue. Service was helpful and friendly and food arrived quickly and was tastey and fresh

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Gina Cleere . 2024-10-12

MORE AT Google

Met friends for lunchtime, nice food, good service

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Michelle Andrews . 2024-10-11

MORE AT Google

Good service at extremely reasonable prices, great traditional style hotel very friendly. Cheers

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melvyn harrison . 2024-10-04

MORE AT Google

Didn't expect to find one here ... another cool building they own used to be a hotel . Top of high street . Not much in the town. but Gaoles looks worth a visit

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Marc Wilson . 2024-09-26

MORE AT Google

We didn't stay here,we were staying at other accommodation but we called in 3 times for food,drinks and breakfast on one of the mornings.Nice place,good food,great staff.Lovely views at the back of the hotel overlooking the valley.Nice seating areas.Plenty of parking which you do need to pay for,not expensive.Food and drink very well priced as you expect from a Weatherspoons.We found it clean and so we're the toilet facilities.Well worth popping in if your in the area.We would definitely go back.

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Lozza1971 . 2024-09-25

MORE AT TripAdvisor

My wife and I have called here many times for breakfast or lunch.Food has always been good.We had the eggs Benedict and a traditional breakfast with tea and a latte.Everything was good except for the bacon being paper thin,but all bacon in Wetherspoons breakfasts is like this.There are steps inside everywhere,so not good if you are disabled.The parking outside here is very limited.There are about 6 spaces on a pay and display,this only allows you 45 minutes for 75 pence.

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Steven Thomas . 2024-09-21

MORE AT Google

Stopped here for a drink lovely staff

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Joyce Davis . 2024-09-21

MORE AT Google

A good choice for vegetarian and vegans at a low price.

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John Jones . 2024-09-20

MORE AT Google

House keeping was very poor stayed 2 nights the room was not checked or cleaned on any day . Windows were dirty and dust on the carpet behind the door .

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Andrew Harrop . 2024-09-18

MORE AT Google

Really nice Wetherspoons. Food was super quick and staff were great. Everything was fresh and hot. Nice decor.

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Peter Edwards . 2024-09-17

MORE AT Google

Crazy amount of seagulls in the beer garden eating everyone's leftovers 😬Food can be hit and miss, although it's very cheap

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Ross . 2024-09-16

MORE AT Google

Great affordable hotel. Poor housekeeping let's it down

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Lisa . 2024-09-15

MORE AT Google

Bargain price rooms, great all-in offers on food and drink. Some bargain price, good value drinks, and food. A lovely old building renovated thanks to Wetherspoons. It's one of the best spoons around.

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S J H . 2024-09-15

MORE AT Google

Excellent food and service ! Would definitely recommend this place for value for money !

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Demmy Malik . 2024-09-14

MORE AT Google

Good quality Spoons with hotel. Stunning location on the Square in Ruthin if you like quaint, Welsh towns. Shit parking though.

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Owain; SLH Electrical . 2024-09-10

MORE AT Google

Perfect location. We stayed here as we were wedding guests in the castle. Rooms.were clean and spacious. Didn't eat in the hotel so can't comment but would definitely stay here again.

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Victoria Ennis . 2024-09-08

MORE AT Google

Rooms vary basic not vary clean not good for the elderly no lifts steers vary hard to take cases up to many doors on the way up

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John Symonds . 2024-09-03

MORE AT Google

Lovely view from beer garden looking to the mountains. The service n food is great

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Sazzy Evans . 2024-09-03

MORE AT Google

Staff are absolutely run off their feet. The whole place (we stayed for two nights) could do with a complete cleaning from top to bottom. Tables were sticky and grubby and left cluttered from previous guests, unless you sorted it yourself. Coffee/tea machines out of order. Milk jug always empty. Our room (104) had (arguably) the worst view we’ve ever experienced staying in a Wetherspoons hotel(and we’ve stayed in many). The room itself was functional but could do with a better degree of cleaning. Noise from the other hotel guests was barely tolerable and I’m sure we contributed to that too. We didn’t complain in person to the management, as we actually thought it would be futile. Some of the staff are trying their best (you can see that)but others (bar staff especially) are just treating their job as a joke. No personal interaction with customers and very little warmth. I’ve been a pub landlord so I understand the business and how customers should be made to feel comfortable and happy in their surroundings. You don’t get that here and that is something that filters down from the management hierarchy. I asked a question of the receptionist regarding parking. His slow intake of breath and loud exhalation gave me the impression of “ good grief, not that question again “. This hotel/pub will always take money because of the tourist trade. It’s a shame that they don’t appreciate the customers.

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steviemacca . 2024-08-27

MORE AT TripAdvisor

Quick service lovely atmosphere, only downside is it is not dog friendly

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Anna hill . 2024-08-26

MORE AT Google

Lovely place very busy on certain days and times...go in there more if I could sit outside with my well behaved dogs...but no dogs allowed!

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Shiralyn Hunt . 2024-08-26

MORE AT Google

The atmosphere at this historic building was fantastic!! The food was good and as expected.

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tanya burdick . 2024-08-23

MORE AT Google

Would of been 5 stars but the service has been slow there since it opened, the ales are good but they need more people at the bar. It's like waiting for paint to dry.

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TheSmithza . 2024-08-14

MORE AT Google

Really enjoyed our food at wetherspoon in Ruthin 😁

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SUMAN . 2024-08-14

MORE AT Google

What can I say in the centre of Ruthin the Castle Hotel is a Wetherspoons. An absolutely beautiful building inside and out. Good food, good service lovely rooms and decor throughout great outside areas to sit in. Such good value for money as Wetherspoons is but I think this one is lovely.

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Jean French . 2024-08-10

MORE AT Google

Excellent location, clean tidy reasonably priced rooms. Great selection of craft beers. Highly recommended.

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Mark L . 2024-08-06

MORE AT Google

Wetherspoons are a lottery, but this one is great.

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Brian Farmer . 2024-08-03

MORE AT Google

Called in Sunday 28/7 for a coffee and breakfast....Sat on the patio area....Great breakfast..tasty and hot....enjoyed two Lazazza coffee's....Great views over the Clwyduan Hill.

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Stephen R . 2024-07-28

MORE AT TripAdvisor

Called in 28/7...Parked our motorcycles in the car park...My friend had a large breakfast and I had a smaller bite.... Great brekkie and hot...had a couple of Lavazza coffee's tasty and fresh. Had our meal on the rear patio overlooking the Clwydian Hills...Great view....Excellent location...Recommended

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Steve R . 2024-07-28

MORE AT Google

Called on way back from snowdon on bikes

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Kenneth Cook . 2024-07-27

MORE AT Google

Nice breakfast which is typical of a spoons, really good price and the venue itself is very clean and visually looks great! Staff were friendly :)

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Tom McQueeney . 2024-07-20

MORE AT Google

Very Nice, excellent food, brilliant location.

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Antony fay . 2024-07-20

MORE AT Google

We had a lovely room, but had to ask for clean towels as the sign on room door was turned around after we left for the day so they didn't replenish the hot drinks either. They were extremely busy in the restaurant and bar and short staffed. Not good for the start of the summer holidays.

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Carol Clay . 2024-07-20

MORE AT Google

Foods not good mostly cold Brackfast , service come be very bad ,no time for you , beer put in front of you , use that card machine MATE , then gone so because of the( Short messages,) that are server you have to wait , while the person that was seriously serving you us now stacking bottles or somethink alse not good

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Brian Davis . 2024-07-18

MORE AT Google

Typical Wetherspoons 😁 but toilets within walking distance 😁😁 pleasant staff. Good prices.

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Martin Reddington . 2024-07-16

MORE AT Google

Popped in for a Friday afternoon lunch. Mine was fabulous. Husbands burger dry and sons fish was over done... nice building!

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Kay Crayford . 2024-07-14

MORE AT Google

Fancied a night away as a couple and booked the Castle Hotel. What a little gem of a Wetherspoons, lovely room spot on service and quality food at a reasonable price along with good beer and wine. We were so chilled we never went for a walk to try other pubs in the town…. Will be definitely staying here again. 👍👍

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IHR . 2024-07-12

MORE AT Google

Hotel is nice and clean. Staff are fine. The food really bad.

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Arne van Hofwegen . 2024-07-10

MORE AT Google

Good food, reasonable priced drink, fast and pleasant service, comfortable and good views.

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Michael Polland . 2024-07-04

MORE AT Google

Good food for not outrageous money. In a really good location if you're exploring Ruthin, you'll never be more than 5 minutes walk away. 'Spoons aren't highbrow so don't be expecting fancy but if you want a tasty bite without breaking the bank they tick the box. Was clean tidy and not too crowded for lunch.

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Karl Thomas . 2024-07-04

MORE AT Google

Location perfect for a small town staff all very happy 😊

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david embleton . 2024-07-02

MORE AT Google

The staff do nothing about the loud bad mouthed group sat it the fire place today 30/6/24 from 11 15am onwards. When their are kids about & some of the staff know the group being rude and dirty mouthed

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Nick Boyle . 2024-06-30

MORE AT Google

Lovely and interesting old building. Plenty of space. A very wide menu at great prices. Parking at the back (pay). Staff were friendly and quick. Food was absolutely fine and it came quickly despite warnings of a long wait. The usual tables not cleared or wiped down however it was Father's Day. Coffee was fine and drink as much as you want. The hotel is located in the centre of the town.

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Roger G . 2024-06-26

MORE AT TripAdvisor

Large spacious bedroom although decor is getting a bit tired. Clean and comfortable easy friendly check in. Excellent pub and food. Good view of the square.

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Colin Mather . 2024-06-25

MORE AT Google

Just popped in for a quick drink, we were served quickly by keen helpful staff , the prices were good, the surroundings were lovely, toilets clean and tidy and the garden area was nice and a good size. We didn't have any food but the menu looked nice and reasonably priced.

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fiona cropper . 2024-06-23

MORE AT Google

Normal spoons for beer and great sitting area for views of the hills.

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J Ashton . 2024-06-16

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Brilliant prices but dirty uncleared tables and glasses. We had to ask a member of staff to clean our table which he was happy to do. Within the same room there were several tables in the same condition that were simply left!

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Scousegrannie . 2024-06-14

MORE AT TripAdvisor

Great Spoons in the centre of a beautiful town!

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Ian Forster . 2024-06-12

MORE AT Google

We love the castle,come 3/4 times a year,great ambience fab rooms,delightful lady on reception we usually see. Ruthin is a lovely place to visit. We always go across the square to the wine vaults, so friendly always chat to the locals.

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Patricia Rivett . 2024-06-11

MORE AT Google

Nice little on site pub, shame the prices are such a rip off.....£6.30 for a can of Guinness

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S S . 2024-06-11

MORE AT Google

Amazing hotel in a lovely town. Very good price and the food was really good. Totally recommended !!!!!

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Daniel Alvarado . 2024-06-10

MORE AT Google

Went to Wetherspoons in Ruthin for lunch, terrible. I had the veggie all day brunch. The ‘fried ‘ egg was cooked to within an ich of its life, it was like rubber with a very hard yolk, the veggie sausages were hard and the chips had no taste at all. The food was tepid. No one came to ask if the food was all right, the table had not been cleaned, the hot chocolate from the machine was very weak. I have stated in the past I would not frequent these pubs again but this time I really mean it. The prices now are not that cheap so I expect better.

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Ann Ingham . 2024-06-04

MORE AT Google

Often meet up with friend for a lunch/coffee, on recent months they have a few New faces/staff now working here… I have had to now write a review about poor hygiene from one member of New staff! This is the second time I have witnessed from same young girl with long dark blonde hair and round baby face! Twice in ladies toilets whilst I were also in there washing my hands, she has left from using the toilets and not washed her hands! This same girl is waiting on tables as not old enough to serve behind bar yet! Has put myself and friend off from eating here again. Just gross! My friend and I panicked at very thought that is she also in kitchen helping assemble the dishes? Even if not? It is still not good enough to handle the plates and cutlery or anything in the hospitality industry.

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Deborah L . 2024-06-04

MORE AT TripAdvisor

Loved this location. I found the staff very friendly.been back twice

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gino andme . 2024-06-03

MORE AT Google

Visited this pub today and I'm glad I did.. a lovely pub with an exceptional view of the mountains. The food looks good I didn't try but I will.. the beer garden, very clean and welcoming..5 stars no problem..

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Stephen Taylor . 2024-05-28

MORE AT Google

There was a really moody girl but other then her it was a great experience

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Abbie 7 . 2024-05-28

MORE AT Google

One of the best wetherspoons I've been to and I've been to about 200 of them

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Kevin Beard . 2024-05-27

MORE AT Google

This is a place of give and take: It's a lovely old building - so it squeaks and creaks (quite a lot of steps too) You're obviously above a Spoons so its great for food and drinks - there's some pub noise Great price - I had a single bed and a fairly tight shower. It's in a beautiful town that's well worth a wander about and great location for exploring Wales. Staff always good and bargain evening meal, drinks and breakfast. Will be back 👍

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Paul Foster . 2024-05-24

MORE AT Google

We went for lunch. Lovely and clean, service was excellent 👍

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Julie Bell . 2024-05-19

MORE AT Google

Fantastic ! Fab selection of beer wine and spirits.. cheap ! Food was great and staff were so busy but still sweved quickly efficiently and with a smile... We will be back !

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Andrea Golden . 2024-05-14

MORE AT Google

Helpful and friendly staff. A nice place to eat with different dining areas. Usual Wetherspoon's fayre and well cooked (which makes a difference)

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Robert Williams . 2024-05-12

MORE AT Google

Nice breakfast.... Hash browns raw!! 🤔lots of staff but not paying attention 😕

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Kaz Rytter . 2024-04-29

MORE AT Google

We always find a Wetherspoons on our travels. I had the hot chocolate which is an amazing £1.59 and you can just keep getting refills. How this makes them money I don’t know. We didn’t eat as a bit early but we sat outside where the views were amazing. Wales is so beautiful and just over an hour from where we live in Manchester. Will definitely recommend. I liked the story of the owners back in the 1800’s Cornelius, interesting.

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Angie G . 2024-04-21

MORE AT Google

Great ales, very friendly staff and an amazing view from the beer garden!

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Chatty Kev . 2024-04-20

MORE AT Google

We were hoping for a nice relaxing evening. A nice meal and an early night as we had both had a very long day. Unfortunately it was not to be. ROOM 105 was very cold. We couldn’t be moved to another room as the hotel was full. The toilet seat was very loose but was fixed very quickly. Then I used the toilet and it wouldn’t stop flushing. I went down to the hotel and a member of staff came up to look. Unfortunately she had no tools and was unable to fix it. A plumber was called. We heard nothing for over an hour. No updates were given. And I sat with my coat on in the cold room. We rang for an update at 8pm. We were told the plumber wouldn’t be there until 9:30pm. He eventually arrived at 9:40. He tried to fix it but parts were needed so we were left with an unusable loo. How on earth he could see in the extremely poorly lit bathroom I don't know. As I said previously No other rooms were available so we were stuck in a cold room with no working loo. By the time the plumber left it was getting very late (so much for our early night). All through the night a gate or door was banging outside. (So much for a relaxing evening). In the morning I opened the broken curtains, they were not connected to the rail, only to find the reason the room was SO cold was a huge gap in the sash window. This was also the cause of knocking all night!! Unfortunately a small amount of red wine was spilled in the room on the sheet and mattress protector. I can buy a mattress protector for less than £10. Or, here’s a novel idea - wash it!! After all the clue is in the name! Or claim on your insurance. I am sure you have insurance don’t you? We were told when we complained that we would be refunded the cost of the room. They have now reneged on this due to the spillage. It had taken several calls from us to get to this point. The gap in the sash window was so big that I could slide the Wetherspoons magazine into it with ease. I have a video.

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Trisha Titchmarsh . 2024-04-19

MORE AT Google

Very nice wetherspoons to visit locals very friendly service on food was good. Food was excellent 😁😀👍

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Michael winstanley . 2024-04-17

MORE AT Google

Worst place I have ever eaten in my life. The worst service- rude, obnoxious and hungover. Food disgusting- cold, bland and flavourless. My son asked for some mayonnaise and the waiter said to ‘get it yourself’ - hope it closes down soon- massive disgrace to be part of wethwrspoons

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james furneaux . 2024-04-14

MORE AT Google

Great views from the town square. Staff busy but gave good service. Tables soon cleared with cheery smiles.

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John David Holland . 2024-04-13

MORE AT Google

Went for meal on Thursday evening. Was told there would be half hour wait for food, finally arrived 1 hour and 15 minutes later, mine was actually nice,my husbands burger was inedible, could have used the burger as a hockey puck was so hard. Man next to us had what was meant to be a steak, it looked like a piece of Victorian shoe leather, he asked to see manager to be told no he's busy. My husband took his food back and asked for refund, the plate was taken from him and he was told "if you can't see we're busy,go somewhere else". Definitely one to avoid if more than 4 people are in the dining room as clearly the kitchen can't cope,felt sorry for some of the staff as clearly not their fault and were rushed off their feet, however others were outright rude and should not be in the hospitality industry

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Rachel C . 2024-04-13

MORE AT Google

Fabulous location, Castle Square. Wine cellar seating amongst the myriad of cosy rooms,all Wetherspoons special decoration and attention to detail. The staff are helpful and pleasant.We shall return and spend a couple of nights stay to explore and sample the area.Thank you.

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Philip Sullivan . 2024-04-08

MORE AT Google

Lovely old building and must be one of the best settings for any wetherspoons in UK. Feels upmarket and more of a restaurant feel than a bar. Prices of a pint are excellent, although service can be too slow when busy. But sat outside on a summers evening, sipping a cold pint or a bite to eat and gazing out at the mountains orange glow, as the sun sets .....well you will feel like a King ( or Queen! )

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Jonathon Roberts . 2024-04-07

MORE AT Google

This is my local Wetherspoons and I’ve been going for years, this morning was by far the worst I’ve seen it! Cold food being brought out, poor girl on the bar running round the place trying to make things right and serve everyone, food sent back took another 25 minutes to come back out! Food was still only just warm! Someone get in and sort it out fast!

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LisaO964 . 2024-04-03

MORE AT TripAdvisor

Came here after prom dress shopping, the meal was lovely although the pudding we had apple crumble had a lot of cinnamon on so a little over powering

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titchyti . 2024-04-02

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