Boardwalk in Falkirk

Just been to boardwalk tonight 15th Dec for dinner what a lovely experience. Lovely service, lovely food just more sauce with the sticky toffee pudding please as not enough. Christmas lights were beautiful. It was my first visit here and hopefully it won't be the last.

This review was made on the 13th of December Friday. When me and my family went there we got our table straight away but instead of taking our drinks orders after a couple of minutes we had to wait ten muinets and we even had to ask for our adults and kids menus and there was one waiter that was recently promoted but he didn't seem any good but I don't really blame him since he was probably new and after we got our starters the service got a little bit quicker once we Finnish our starter a couple minutes later they asked if we wanted any drinks and then our mains came out after five or ten minutes and it was lovely once they took our plates away they asked us If we wanted any dessert menus and obviously we said yes and it wasn't long until we got the dessert out and after we Finnish out food and paid the bill we left.

Great service and knowledge of their massive gluten-free menu. I can't wait to go back and try more . Lovely place to dress up and feel spoiled. I got the seafood sharing platter for myself and got a doggy bag for what I could'nt finish. 1st class 👌

Well maintained restaurant. Good quality and tasty food with a decent selection of gluten-free options. Can't advise on vegan as we did not ask for this menu. Waiters did their job really nice and did make sure we had all what we need it.

Boardwalk is a fantastic restaurant, the staff were great, the place was stunning and the food was lovely.

From the welcome, the drinks order, the incredible food (standard and Christmas menu) and the time spent making the place look exceptional inside and out, we had a magnificent time.

Fine, expensive for what it is. Service very slow but staff clearly doing their very best. Food was pretty standard fayre, nothing particularly good or bad about it.

What a pleasure of a place to visit from food. From the moment you drive in to the card park your impressed. The staff are friendly and attentive. The service is bang on. The atmosphere in the restaurant is chilled vibes. The xmas decorations really set it off. Me and four of thd lads ordered starters and mains. There wasn't one complaint from any of us about a single dish. Absolutely top draw 👏

We had just drink,bat atmosphere is so good.

Lovely Sunday lunch at the Boardwalk.

Nice food, decor was very Xmassy, reasonably priced also

NIce enough atmosphere and the food was all OK, but nothing standout. Service at the carvery was ridiculously slow; so much so that by the time we got back to our table the non-carvery diners had finished their meals.

It's the first time for lunch to celebrate my brother's 70th birthday really enjoyed it, will definitely visit again.

Went here with a friend for lunch. Food was great, good menu selection. We both had a starter, main, dessert, one soft drink each and a coffee each. Was just under £50 each.

Absolutely brilliant, every aspect....food...amazing..Manager Siobhan......superb, as were all the staff.....we will be back and will recommend to anyone and everyone.

Meal lovely but a bit expensive ie £2 for a slice of cheese and £2 for two rashers of bacon to add to the burger and £3.50 for a small bottle of tonic to go with the gin 🤔

Says dog friendly but only the uncovered area not the outside covered area so if you want to eat with your dog you need to sit in the rain. Hardly dog friendly

We are big fans of the Boardwalk. The restaurant is beautifully styled and clean. It's also fantastic to find a restaurant that doesn't allow dogs in, a real saviour for us, as we are allergic to them and we can relax and enjoy a meal properly without sneezing or feeling breathless. We are vegan and the vegan food is usually good but the last time we ate there, we had vegan burgers and they were terrible. They were undercooked and the presentation wasn't great. We will try again but we hope it will be better next time.

Fantastic food and beautiful interior. The service was very slow as we had to continually look around to get a servers attention.

Was an ok experience but ill happily come back again Salt n pepper chicken was tasty enough just needed a tad longer Menu is big

Absolutely Fantastic place to Dine, would recommend to everyone 👍Staff are fantastic as well, especially Kevin 😉 A truly special place in Falkirk 🤗

I never leave reviews, but boy was I disappointed with this restaurant. My suggestion is to concentrate more on quality and authenticity of food, which at the moment really isn’t there.

We were in tonight for the first time and I have to say, it won’t be the last. The food was amazing, the staff were absolutely lovely and attended to all our needs. Highly recommend to anyone wanting a day out with great food, fab atmosphere and lovely surroundings. Falkirk has needed a venue like this for too long. A bit of sophistication, not before time.

A real favourite of ours...fantastic food...excellent service from friendly staff

First visit here and we were not disappointed. Feels like you're on holiday as the whole place, inside and outside,has a lovely fresh maritime feel. Food and service excellent, atmosphere and decor stunning. Will definitely return.

Great luck stop off with friends, highly recommended, we will be back

Omg the Boardwalk wow very nice I had fish and chips but got 2 lots of fish 🐠🐠🐠 which was to much

Perhaps the worst lunch experience ever and the most expensive steak ciabatta with caramelised onions and mango chutney inedible steak hardly any onions and definitely no mango chutney in fact a virtually dry ciabatta with a spot of coleslaw and a very small uninteresting salad price £13.95 it was dreadful and my Wife had a croque monsieur which she had to leave most of because the knife couldn’t cut throughout the bread and that wasn’t just the food. Two not very hot ( almost cold) cappuccino at £9 and when I reported the problem to them staff I was told they would let them Chef ??? Know.

Delicious food! Fast service which was very nice as we had to cross the bridge again at The Fallkirk Wheel before 8pm.

Stumbled across this rather bizarrely decorated establishment when visiting the area recently. Food was passable but the plate mine was on was filthy, looked underneath and it was revolting with dried on food all over the underside of the plate. It was mentioned to the server but I doubt it wen my further. One to definitely avoid in future unless you like eating your rather expensive lunch off filthy plates 🤢

Beautiful venue, helpful efficient, friendly staff, overall very enjoyable

Yahoo! Finally found somewhere with delicious food, beautiful surroundings, attentive staff. Well done!

Went here with my family on a Saturday evening, there’s a really great feeling in this place, staff are all very friendly and welcoming, very knowledgeable about the choice of food too, menu is very good and had Something for everyone, good choice for drinks too, we all really enjoyed Our Visit and Will definitely be back again…thanks to Everyone at the Boardwalk

Really lovely place to visit - I was looking for breakfast and this little gem come up - I'm vegan and the staff happily supported my requests. I was speaking to the lady doing the cleaning and she was really lovely - Very friendly and welcoming - I'd highly recommend.

Lovely deco very clean food was Very good strawberry lives up to its Expectations staff very pleasant

Disappointed, not the same quality from my previous visits. We purposely went back for lunch here as the cheese and haggis toastie was very good on a previous visit around 8months ago. Even though the restaurant is local to me I won’t be revisiting again. I’ll shared some photos of my £9.95 ‘sandwich’.

Had lunch here, my wife has stuffed potatoes with shrimps and I had fish and chips. Both were very nice and tasty. There is plenty of free parking space, bathroom nice and clean.

Lovely impromptu meal here. Even though we were a large party with no booking a table was found for us within minutes.

The food was delicious and generous portions.Staff were very friendly and helpful.

Great food with lots if selection (I could have had 1 of everything from the menu) quick service, staff were friendly with the kids, cracking views out the windows. The family enjoyed a Sunday meal here, it was busy at 6:30pm, glad we booked in advance. Plenty of parking and easy to get to, this place is well worth a visit.

Very nice cakes and coffee. Service friendly and nice decoration.Lots of parking to that free and close to the Falkirk wheel.

A very comfortable restaurant and cafe well situated for canal walkers, providing full meals or just just drinks. We had coffee and cake this time. As always excellent quality and service.

Lovely restaurant, very spacious. Service is very good and has a lovely atmosphere, very comfortable. The sea food plater we had for starters was excellent, my main course was excellent, but the meat with my wife's meal a little dry.

Monday lunchtime Outside bar tables Enjoying the warm weather and chill time I didn’t order food but others around me did and their plates looked amazing. Also outside tables are dog friendly Short walk to Falkirk Wheel and the canal too.

Average food, less than average service. Wouldn't rush to go back.

We had breakfast here. The food was really nice and service was good. The main downside was that they are not dog friendly. We had to sit outside at picnic tables even though there were other better tables outside. Made us feel like second class citizens! It's also quite expensive, especially when having to sit outside.

Amazing food .staff great.very clean restaurant. Will be going back.

2 lattes to take away and charged £9. !!! Absolutely scandalous It wasn't even pleasant either We will go to The Falkirk Wheel the next time

Food was good but like the menu they have shrunk in size and menu not changed on line ,excellent choice on the Gluten free menu as one of our company is celiac. Wine expensive as well as deserts

Very good night, Food was excellent and serves at just the right interval between courses. Service was first class.

Coeliac food was incredible, best food in Scotland so far.

Most of the meals were OK but 1 meal a rib eye steak was absolutely diabolic it looked like rasher of bacon all shriveled up .when we complained thy just said it ordered as rib eye and that's what we got .what was most annoying the person who ordered it had com all the way from Australia it spoiled the rest of the meals .I certainly would think twice going there again mr Clark

This restaurant is a real treasure. It is modern, stylish and comfortable. It is also quiet - it is nice to be able to eat without being bombarded with music. The food was of an excellent quality, well prepared and tastefully presented. There was a good staff customer ratio. The staff were personable, friendly and capable. I am very pleased to recommend it.

Visited on Saturday evening without booking and managed to get a table. Food was nice but not hot enough, average sized portion. There were only a few customers left when a female manager/supervisor gave the staff a bit of a dressing down. This could clearly be heard by us and was extremely unprofessional and we felt quite uncomfortable to witness this. Perhaps she should remember there’s a time and a place We had to ask twice for the bill. Improvement needed.

The food was very average and very expensive. Poor customer service. Staff were too busy on their phones, even to say goodbye and thank you when leaving. Nice decor

What an amazing place. We booked for dinner after my son's passing out parade ..the staff were incredible there was nothing to much trouble they even accommodated 2 people that turned up as a surprise and they were busy. Our food was absolutely beautiful they were so quick coming out with it too. They did everything possible for my 1yr old grandson anything we asked for was no trouble...the staff are a credit to this restaurant and will definitely be back sometime.. service was impeccable..thankyou so much guys xxx

Beautiful restaurant with fab staff

This place on the face looks excellent, it’s beautiful inside, first time here so had high hopes. Staff need training, they lack any sort of relaxed interaction with customers but were pleasant, took 15 minutes for first drink to arrive, food arrived very quickly which was a worry. Do not order nachos. A place like this serving guacamole out of a bottle in this day and age is beyond a joke. Chilli and Parmesan fries lacking in any sort of seasoning or flavour, funky tasting tomato ketchup paired along with it was very dissimilar. Ordered another drink and had to leave before it arrived as lunch was over, it can’t take 15 minutes to pour a soda lime. Probably wouldn’t return based off the food quality but decor a plus

Excellent food. I had the Malaysian monkfish curry and caramel churros for dessert. Its a short 13 minute walk from the Falkiirk Wheel for motorhomers staying overnight, but beware: The bridge across the canal closes at 8 pm. Then.the walk.back is 50 minutes!

Disappointing. Arrived @ 11.30 am for snack / brunch / light lunch …. After being assured we would be served shortly we were ‘pointed’ to a seating area. After sitting, waiting like ‘The Invisibles’ with 1 waitress serving the area, we approached the bar & enquired if we would be able to have soup … no, only served from noon onwards … so mulled over as time is now 11.45a am., asked passing barman, who had been serving filled rolls to a table of 4 (benefit of the doubt … possibly ordered prior to 11.30 am) if any hot food was available … he would check with the chef … @ 11.55 am., we gave up … in the huff (possibly) … totally disappointed in service … absolutely!! On leaving the ‘restaurant manager’ approached us asking if everything was ok? Unfortunately everything was not ok. Disappointing … & sad as previous visits have been on point … certainly not this visit & will be a while before future visits. Disappoint.

Very slow waiting for food no offer to take anything of bill drinks expensive food was good but service was poor won't come back

Beautiful relaxing vibe. Staff couldn't be more helpful and courteous. Excellent service. A keeper

Same old thing food was cold was replaced but not the same was very busy so service a bit slow sorry but this leaves me feeling flat

Really enjoyed the food ,went for breakfast on a Sunday morning quite early and had the place to ourselves.

Fantastic eatery in easy walking distance of the canal. Food was top notch and the staff couldn't do enough for us. Great beer, great food, great staff and a lovely atmosphere. And they even looked after our doggo 🐶

Busy restaurant service a bit slow between courses. Had to chase up meals

Lovely restaurant delicious food friendly staff. Perfect if you want to visit the Falkirk wheel and have a lovely lunch to finish off a lovely day.

A lovely lunch,. Cheerful and bright restaurant. Good parking. Interesting menu choices. Tasty food. Our group had prawn, curry and smoked salmon dishes. Lovely to experience such an attentive and happy service team. Clearly welll trained. A popular, busy place. Booking is recommended.

Lovely atmosphere. Very relaxed, staff just lovely. Fantastic choices on offer. Love this place. Highly recommended

Beautiful entrance with amazingly colourful plants. On entering was greeted and taken to table. Lovely decor and lots of attentive staff.

I’m really surprised at some of the reviews for this place.I’ve been loads of times and never had a bad meal . The restaurant looks stunning and is very disabled friendly which makes a change. The young staff are so polite and friendly. I had a baked potato off their new menu and honestly it’s the best potato I’ve ever eaten. Cooked to perfection and with a generous filling. Cakes are stunning and strawberry tart was massive! Couldn’t eat anything else all day! Nice to see a mirror in the disabled toilet. So many restaurants seem to think if you’re disabled you don’t need one! Highly recommended. If I could give it 6 I would. Hope to be back with family soon.

There was no sauce for my starter although I was told this before it was served to me. Then my garlic bread had no garlic on it. After finishing our meal the server eventually came to take our plates and I asked if it was meant to be garlic bread. She says it was although she didn’t think it looked or smelled like garlic. I was offered a replacement but considering it was meant to go with the meal I had now finished I declined. Then our dessert came with no cutlery. It took way too long to get anyone’s attention to get some. The waitress offered to pour my sauce because it was ‘hot’. It was barely warm enough to melt the chocolate on my dessert beside the mouldy fruit. I handed the fruit to them and was given no apology or replacement. Took ages to get any attention to pay the bill. When asked how everything was we told them that there were a few issues, he replied that wasn’t great…. Mistakes happen but the staff had many opportunities to rectify the issues and there were no attempts made.

Visited today for a sandwich and cake late lunch. We were accommodated in the lounge area. The staff were so attentive and very pleasant whilst taking our order. We had a mixture of a baked potato and others had a sandwich followed by delicious cakes. Apparently the cakes are home made. I had the meringue which was lovely. It's a beautiful venue, very nicely decorated and ambience. Will certainly be back.

So here goes. We did not complain in the restauraunt because all the staff we encountered were lovely. The food on the other hand was a different matter. If I got this food in a local pub that had cost me 8 quid I would not complain. However, more than double that price I have an issue. My friend got a ceasar salad and you could have bounced the chicken off the floor it was that tough. I got a salt and pepper chicken main and although the curry sauce was lovely (tasted like mayflower) the chicken was just like pakora without any seasoning and swimming In grease and some bits still looked like it had chicken skin on. My other friend got a haggis sandwich which she enjoyed but not what she expected for the price. Was literally just 2 bits of brown bread with haggis and a wee bit of cheese and a wee tub of coleslaw. I hate bad mouthing businesses especially when I have not complained at the time but due to some people commenting how much of a hard time staff get by management I was not wanting to add to their work stress. As I said the staff were really nice but the food not so much.

First time visiting and will definitely go back. 2 of us had the carvery which was lovely. One had the chicken with black pudding and the other the fish and chips. I would say the tye carvery is definitely worth going for. The only reason I didn't give the food 5 stars was the batter on the fish was a bit on the heavy/greasy side. Staff were all really friendly and the decor was beautiful.

Having dined here recently and thoroughly enjoyed the offerings I invited some friends along to try this great find, my treat,,how wrong was i,three of us ordered the Sunday carvery,opting for the roast beef which was so tough and grissley I could still be chewing it,we sent it back,the third person did not wish to complain so took the beef home for her cat !! Opted for 2 more carveries minus the beef,,the staff did not replace our cutlery so had to go hunting for some,I had by now completely lost my appetite. I tried to get someone's attention for the bill but sadly could not do so,the plates had now sat in front of us for 20 minutes and it was not overtly busy,very annoying, went to the bar and paid,absolutely terrible service, I e:mailed head office customer service to let them know of the experience, they replied and told me of how great they are,great food quality, service, training, no offer of any complimentary dish ect,yet again let down by appalling service.will not be back.

Dined recently for the carvery, roast beef was inedible, so tough,could not get anyones attention for the bill,plates were left finished on the table for 20 minutes, had to go to the bar to pay,complained to head office regarding the issues, got an e:mail back "Eventually ",,basically gone downhill, couldn't care less,yet again atrocious customer service,,.

Update review (April 2024): Had our first visit back here after a series of bad experiences a few years ago (seemed to go a bit downhill after our visit back in 2021). Unfortunately, this experience wasn't much better. We visited for breakfast and despite ordering multiple same meals they all came with different items on the plate and we had to ask for the missing items separately. Service was slow and we were left for a long time between ordering drinks and food meaning we'd finished drinks before food order had even been taken. One point to note is that a 'pot of tea for one' isn't very big and doesn't go very far. Venue is on the high-price side given the quality of the food, service and overall experience. Venue itself has plenty of parking and is well kept/decorated. One positive note from our visit was that the staff were friendly and welcoming upon arrival. Overall, unfortunately had another disappointing visit so will be unlikely to revisit for a long time. Original review (2021): Nice restaurant, good service and friendly staff. Been quite a few times for evening meals, Sunday carvery, coffee and cake etc. Each visit has been great. There is both a restaurant and 'informal' seating area for snacks. Outdoor seating is available and it can be a sun trap when the weather is nice. Close to the Falkirk Wheel which is good too. Plenty of parking. Tasty food. Will return.

Lovely atmosphere and super friendly staff. Service was very efficient. Menu choice was very good. Pricing was ok. I thought desserts were a bit pricey and mains looked like they had been sitting under the heat however the food was very tasty. We paid just over £60 for 2 mains, 2 desserts,1 glass of wine and a sparkling water. Not my first visit today and I will certainly return.

Stopped for an impromptu lunch. Varied menu with quality ingredients and interesting dishes

This was our second visit here, totally different from our first!! Sadly won't be returning, food is average at best, service is absolutely shocking, and waited around 30 mins for drinks order.....which arrived after food had been served!!! We also had a child with a nut allergy with us, which was noted by the staff when entering the restaurant. Luckily we questioned the desert she had ordered, just to be extra cautious.....and yes it had possibility of containing nuts!!! Utterly shocking, young waitress was very apologetic, but sorry, this is not acceptable!! Lovely restaurant, but run by young inexperienced, moody teenagers, that clearly don't want to be there. Would rate zero if it was possible.

Very comfortable restaurant with huge menu choice and excellent value for money.plus staff look after you

I don’t normally leave reviews as in the rare event of a complaint, I like to give a restaurant the chance to resolve issues before writing a review. I hate having to slate any business. However, to say we left feeling disappointed is an understatement. I have been extremely disappointed with the complaint handling process also. We were visiting your restaurant as it was my father in laws birthday, and we wanted to celebrate it somewhere nice. We’ve dined at the boardwalk before and this seemed like the ideal place to celebrate. We travelled 25 minutes just to visit this restaurant. However, after our experience tonight, I won’t be returning nor would I recommend anyone to visit this restaurant. I’ve stated below the issues we experienced. 1. Starters Salt and pepper chicken. Both my wife and I had ordered the salt and pepper chicken special. The chicken was cold. I complained to a member of staff and they asked if I wanted a replacement dish. I had said no because I didn’t want to have to wait for another dish, a manager then approached us and asked how the meal was. I explained that I was unhappy as the meal was cold. I also asked if it should have been served with a sweet chilli dip, to which it should have been. So, they had to bring the dips over, which again took a considerable amount of time to arrive. He just apologised about this and said nothing else. Also, my daughter had chicken tempura for starter(kids meal), the special of salt and chilli starter was exactly the same as my child’s starter, but with some onions and peppers chucked on top. This was an additional £5 for this. This is completely unreasonable when considering how much the child’s starter was. Bruschetta My brother in law had the bruschetta. He explained to the manager that it was served on a slice of garlic bread, which was soaking wet and was not what was expected at all. The manager did apologise for this also but again this was all. There was no offer of a replacement dish. There was no explanation of your ‘policy statement’ which was later provided to me. See later. . 2. Mains Spicy nduja pasta My brother in law had this pasta. The pasta looked like it had been either under a hot lamp for a considerable amount of time, or had been reheated. He has explained that the pasta was extremely dry and tasteless. My daughter had ordered Mac and cheese and the portion size was the exact same as what was served for the spicy nduja pasta. This was not worth the £15 that was charged. Classic fish and chips My mother in law had the fish and chips, which again was missing the tartar sauce. We explained that it was missing. It took the staff a further 5 minutes to bring the sauce that should have been provided in the first place, resulting in the food not being as hot as it should have been. 3. Service The service provided tonight was below par. We asked for tomato sauce, mayonnaise and vinegar and asked for enough for the table. It took at least 10 minutes for sauce to arrive. By that it time, I had finished my chips. I decided I didn’t want to wait for the sauce, as the previous experience showed that they wouldn’t be provided quickly. So couldn’t properly enjoy my meal. When it did arrive, there was only one saucer of each sauce, so we had to ask for more as this was clearly not enough for 5 people, so had to wait even longer for something as simple as sauce. This was extremely poor service. 4. Policy - be aware of this before dining here. At the point of complaint about the starters, I was never advised about your ‘policy statement’ company policy of being unable to retrospectively remove an item off a bill or offer compensation. I dine out often and in the rare event I have to raise a complaint, it can normally be resolved within the restaurant. This was not the case with boardwalk. They provided me with a letter explaining their policy along with an email address to complain to, to resolve my complaint. They didn’t resolve the complaint, they simply said sorry and that was it. It’s unusual to have this type of policy. Your staff should be making customers aware of this policy at the point of complaint and asking them what they would like to do. Not explaining a company policy at the point in time when it’s too late, which is at the bill stage. Where, at this point, clearly nothing can be resolved in the restaurant or clearly at all. The restaurant is more than happy to take your money for food and service which is quite simply below par. Previous reviews have shown that there is similar issues but clearly the restaurant have ignored them. So there complaints process does not improve the service, they are clearly knowingly providing poor quality food and service and not resolving these. It is simply not acceptable to be serving food that is below standard. The food was a considerable price and to be perfectly honest, I’ve had better quality from a Wetherspoons. I didn’t ask for the food to be served cold and I shouldn’t be expected to be having to pay full price for food that is substandard. To be handed a letter stating a policy is just a very poor way to treat customers. This should be resolved at the point of the issue. While I understand that mistakes can happen, the reviews show that what the head office promise, is not being followed through. Don’t waste your money, go somewhere else.

Reviewed yesterday SO DISABLED FRIENDLY! From the smooth car park to the large ramp entrance both fantastic when pushing a wheelchair before you even enter the restaurant. The very spacious well equipped disabled toilet was both spotless and beautifully presented. This is the most disabled friendly restaurant I have visited. The good friends with great food and service finished off a fantastic lunch.

From the smooth car park to the large ramp entrance both fantastic when pushing a wheelchair before you are even enter the restaurant. The spacious well equipped toilet were both spotless and beautiful presented. This is the most disabled friendly restaurant I have visited. The good friends and great food finished off a great lunch.

Sunday breakfast with friends. Food was tasty but not very well presented, we found a piece of blue plastic in one of our meals. Items from all of our breakfasts were missing and had to be requested separately. Service was incredibly slow and seemed they forgot about us. Overall we won't be rushing back, we hadn't been a while and was looking forward to it but unfortunately we believe the poor standard of service and finishing touches are still the same as the past.

Cannot say enough good things about this restaurant. From start to finish, it was fantastic. As someone with food allergies, I struggle to find places that have as much variety as here did. Not only that, but they were willing to make any and all changes should I need them. The staff were really friendly and the service was some of the best I have seen. The food was amazing and there wasn't a long wait for it either. Myself, husband and son, cleared our plates. The restaurant itself was lovely, the table was spotless and perfectly presented. One of the best dining experiences we've had. If I could give more stars I would. If we are ever back in Falkirk we will definitely be back.

Lovely decor with a nice friendly atmosphere. The service and food is first class. Staff are wonderful

Lovely restaurant, we visited for a Christmas catch up lunch and it was so festive with the decorations it got us in the mood. Food and service were brilliant and reasonably priced. Fish and chips were excellent

Went for Easter dinner, food lovely as always, service has went majorly downhill Asked for a kids carvery for my 18 month old which was told they don't do, fair enough, a little disappointing as had it before. Was offered to half my carvery with him and given a little plate. Given a bit extra at carvery too which was helpful and server there was lovely, so not all bad. What was really disappointing and a let down though, was the lack of service. Had to ask for a drink, waitress had to get someone else to serve me so another 5 mins. Had to get someone else's attention for food order, then again for an extra drink then again for water. No one came over to ask if we needed anything. Lots of very young staff wandering around looking miserable but nowhere near the tables. Very difficult to get anyones attention. Had to ask for bill 3 times, 3 different people. Cappuccino also served in a massive mug, felt very strange and then had to ask twice for sugar. As a regular, we left a little disappointed

I've been a few times and never disappointed with anything. Food is great, service is amazing and the place is beautiful

Lovely atmosphere and beautiful decor. Staff very attentive and all 3 of us thourghly enjoyed our meal.

Were the other reveiwers eating in the same place as us ? What a great find! We spent the night on the Falkirk wheel car park with the camper, and were lucky to find this super eatery only 10 minutes walk away, we didn’t pre book but were well received and seated straight away without question, which we felt lucky about, staff were attentive, efficient and polite, food was tasty and plentiful especially for the prices and the decor had a lovely contemporary feel, all in all a lovely evening thank you 🙏

What a great find! We spent the night on the Falkirk wheel car park with the camper, and were lucky to find this super eatery only 10 minutes walk away, we didn’t pre book but were well received and seated straight away without question, which we felt lucky about, staff were attentive, efficient and polite, food was tasty and plentiful especially for prices and the decor had a lovely contemporary feel, all in all a lovely evening thank you 🙏

Booked on -line 13th March 2024 at 12.30,for the 18th March. My husband got a message from them today saying booking for 13th March, he called them back to say the booking was for 18th but was told he had lost his deposit as we had not turned up.

Excellent food very nice staff stunning place will definitely be back!!

Met a friend for lunch. I was blown away by the beautiful decor. One of the waitresses wasn't the warmest person and looked very grumpy. I felt like she grudged us being there. I had a mushroom lasagne which was a couple of sheets of pasta, couple of mushrooms and cherry tomatoes. It was the smaller than the palm of my hand. The salad was even more microscope. I also had a regular lemonade and a tiny Eton Mess. This all cost £30 and I was still hungry While the food tasted ok, I was shocked at the small portions and high prices. Not worth the money. A shame because the restaurant looks beautiful!

The only positive comments I can give is beautiful settings and restaurant, some staff members welcoming not all, food not great, have been served better pub grub, wouldn't recommend or pay another visit

We occasionally pop in here for coffee but have not been for a while. At the time of writing this we have been sitting unattended at an uncleared table for 15 minutes. If the service matched the decor here it would be a big improvement.

Unfortunately not a good experience for Mother’s Day. Catalogue of errors. Pot of tea consisted of hot water no teabag had to ask for fresh pot. Two of our party ordered The Works breakfast no black pudding had to ask for that. French toast came without bacon again had to ask for bacon. Eggs Benedict muffins were so hard could not even cut through them. We complained but all we got was sorry to hear that. Won’t be rushing back