The best restaurants in United Kingdom serving American food

Disgracefull food not fit for animal feed! Chicken was overcooked and inedible Fries were just vile The place needs closing down!!!

Stopped at this newly refurbed KFC Broomfield rd in the hope that it might have improved.....how wrong we were! first none of the automated card only machines for ordering were working and counter cash only. after finally managing to pay, food arrived, once home with takeaway found that one portion of chips was missing (not unusual) and that the vegan burger was completely rock solid and inedible and can only assume that it was reheated from earlier, was not worth the effort to drive back to complain but will definitely not be using this branch again. best option close it down and use the more professional and polite branch at Springfield.

Absolutely amazing customer service from gabe , who went above and beyond to help me with my order! He even helped me to carry the food to my car! He is so pleasant and kind and really a happy face to have working for the business. Really am so pleased with the service I got today from gabe! He deserves all the praise in the world truly a hard working Individual and really pleasant person to have a good conversation with. Thankyou again to gabe for giving the best customer service I have ever received!

I get delivery from this restaurant pretty regularly and despite the other reviews I never have any problems. Orders are always correct, and food always looks presentable rather than just being slapped in the box. Always really tasty, I think the restaurant has gone up in recent years to be honest. It used to be a nightmare, but over the past 12 months i've had only positive experiences.

I keep trying this kfc each time forgetting how awful it is every time I have eaten from this particular restaurant I end up ill.. Never again from Tavistock Street..

Disappointment that the seating closes at 7pm so you have to eat in your vehicle the person who I asked at burger was just rude just said no was quite taken back by her blunt and unkind attitude will report this due to Burger King not closing till 10 pm so why can’t they close down a section of seating 30 minutes before closing?

I visited here last Saturday,I had to wait about ten minutes and started to notice that the place wasn’t clean the floors were filthy,I did think about cancelling my order but the kids were in the car waiting,when we got home and I opened the bag the chips were stone cold and I had to put them in the microwave,the popcorn chicken was hot and so were the tenders so that smacks of the chips had been standing for goodness knows how long,I had also ordered a filet burger this was very overdone but my dogs enjoyed it,all in all it was awful,I must point out that I usually use the branch on the retail park but on this occasion I went to the one at Barthomely on the side of the motorway,never again in future I will always use the main one on Junction retail park where I have never had a problem

I have never written a poor review but felt i had to on this occasion.... The whole place including the staff seems tired and dirty......filthy nails, a no care attitude and lethargic beyond belief... The trays where the food is kept seem dirty and empty.... I could go on , sadly makes me feel ill even to write about it.MY BOX OF 2 PIECES of CHICKEN went straight into the bin when i left.... AVOID

Very poor customer service. Staff are very disrespectful to others. They are more happy talking to eacother then providing the service. They don't treat the drivers with respect who are collecting for KFC's clients. Need improvement

Very disappointed with my visit to the Cleveleys store. First of all the new self serve machines. Awkward and somewhat difficult to use, making changes to order was impossible. Didn't show the correct menu so unable to order what was wanted. Second of all the food. As mentioned above not all food was shown on the self serve so wasn't able to order what was wanted. What we did order had BLACK COLOURED HUMAN HAIR on it. After looking through to the back, not a single person was wearing any sort of hair protection be it hair net or beard net. Thirdly staff. Not enough members of staff around. Noone was keeping the seating area clean and tidy. The 2 members of staff behind the till area were too busy chatting away and looked put out when asked a question. Finally reward scheme. I have always been able to use my reward app at this location but since going self serve you no longer accept it. Why have an app you can't use? All in all an extremely disappointing visit to KFC. Get rid of self serve or atleast give the option to order at a till. Implement proper hygiene standards and make sure they are always used. Make sure staff are customer focused and not just chatting away. Sort out your rewards app or just get rid of it. I have previously been a 'mystery shopper' and believe me this would not have come close to passing anything. Im not looking for a voucher or a bog standard apology from a template, I want actual action and things doing. As it stands I'm not thinking of going back to Cleveleys KFC for the foreseeable and will be informing others of my experience aswell.

2 x adults and 2 x children. Ordered using the electronic ordering station inside the building. Chose a table and had cold slopes delivered to us. Immediately upon opening we discovered the food was cold. I returned the cold drop to the counter to have it replaced with hot food which would be edible. A few minutes later the staff member returned to our table with more cold dlop as the replacement. I took the food back to the counter. The rather cheeky lady informed me that 'it is hot, its just off the grill' I then asked for a temperature probe. She obliged. The temperature of the chicken was 43 degrees C This is absolutely NEVER acceptable. A very nervous looking supervisor then assured me she would cook my meal fresh and it would take 6 minutes. The meal eventually arrived HOT but this type of service and poor quality of food is simply NOT ACCEPTABLE. £40 FOR COLD SLOP. DISGUSTING

order was missing all 4 signature fries and 1 of 2 beans turned out to be gravy that wasn't ordered. these people are clearly imbeciles as when I phoned they said they could not deliver my fries, I was tempted to drive down and spread my order all over the counter and the gravy over the order intercom. steer clear.

Lovely service place was very clean James was so helpful when I ordered will deffo return my children were very happy we had the sharing boneless bucket and it did not disappoint

Firstly, could only order at the machines. Placed order and it came very quickly. Chips were bland, chicken had been there a while and gravy was more like beef water. I wouldn’t recommend unless in a rush.

I use to live in Frome and we all need how terri ke the service was in KFC, on visiting my parents they said they wanted a KFC and they said it had got better! Well it absolutely hasn't . You CANNOT call this fast food! We went through the drive through and ordered a party bucket, we were told to drive and sit at the front. 20 mins later we have watched people go in and out and still no food! we ended up going in, it's absolutely ridiculous. Get your act together it's been 6 years of being rubbish!!! no wonder Mc Ds has a queue and you dont!