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1.5

Based on 275 opinions finded in 1 websites

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Nº 3268 in 3395 in Cornwall, Isles of Scilly

Nº 74 of 77 American in Cornwall, Isles of Scilly

CUSTOMERS TALK ABOUT DISHES WITH..coffeesnackroundcookedchickencornoldladymust
Score
OpinionsNoteTripAdvisor2751.5

comment_iconOpinions

Wow… don’t know who is cooking today ( 21/6/24 3pm )but it’s literally the best kfc I’ve ever eaten! So crispy and juicy, really polite server and quick! Can’t fault this kfc 😍

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ruth G . 2024-06-21

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Rude staff serving on the drive through. Greeted by “What do you want”? No manners or customer service what so ever. Actually cancelled my order in the end as I couldn’t believe how rude she was and explained to another member of staff why and he did apologise. Staff outside smoking looking very scruffy. Will not be returning.

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Demi H . 2024-05-24

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We don’t usually eat at takeaways , we occasionally have a fresh well reviewed fish and chips . Yesterday afternoon at 3.30pm we were right by KFC Bodmin . I said I’ll treat us , there was no queuing due to time of day , but to have the food ready in the 20 secs it took from ordering to getting to pay was more than fast food , which was worrying . The chicken wasn’t hot and the casing popped off , the chips were a joke , such a small portion and scraggy chips which had been cooked a while before , probably ready for the post school run ? The chicken sizes were inconsistent. Money wise was ok if it was fresh and hot . The problem was whilst eating seeing 3 members of staff stood outside smoking ! If I was KFC I would ban smoking 🚬 during the work shift hours , no exceptions. The staff were young , looked grubby and seeing them smoking out by the bins turned my stomach , we are very anti smoking , especially where food is concerned . My wife went in to use toilet and came out disgusted 🤮 dirty toilets , floors dirty , NO toilet paper 🧻 . She looked for staff , but with 3 of them outside having their nicotine fix , no one was available. She did say the kitchen looked clean , that is one good thing . I wish I had taken photos of the food , very poor , the SMOKERS and the dirty inside and toilets . We will never go there again , avoid this KFC, I can’t imagine the staff went in and washed their hands , Yuk ! Bodmin KFC needs a good shake up .

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geoffbey . 2024-03-22

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Well i need to be blunt , people who seek out honest satisfaction usually seek out fast food, There are 3 obvious culprits Mac's , Burger King or KFC... KFC is Priced like a premium fast food a little more than macs & bk, and these days pending on where you go due to shaky franchise culture that has been allowed to spill every where there are varying degree's of questionable experiences. Which is why the hard unavoidable question is how can some thing fast with a high price point I can remember when the plans for this site were announced & there was a real buzz no one really new what it would bring, that being said though the first drive through kfc in mid cornwall it spoke volumes we had high hopes, Why did this site never evolve? Why did this site only ever achieve a base level standard? How is it i want to eat here but for some reason i just cannot bring myself to part with the money? And it boiled down to 1 very stark reality, I feel like theres nothing to trust, 1.5 trip advisor rating, Seriously?! Who ever owns this place clearly has too much money and doesnt fully appreciate the meaning of a fully unadulterated 1st class fast food dining experience . I actually wonder at which point regional operations for KFC just gave up? Because my professional point of interest in failing establishments makes me wonder where the limits are, And why it just continues to be a none event, I think that KFC in bodmin should be a mystery site for personell development as its lost, This site is literally bending and breaking and some how management is happy with its constant low achievement ...Seriously My last visit stopped me in my tracks and im still not over it....

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#getinmybelly . 2024-02-27

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Ridiculously slow - surly staff - expensive - avoid - wouldn’t recommend to anybody - if fast food isnt fast and cheap what’s the point ?

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TinCoastNT . 2024-02-19

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Absolutely filthy lots of staff on but no one bothered to clean bins overflowing nothing good to say. Food was edible at best.

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collette s . 2024-02-03

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Horrible dirty place toilet disgusting no toilet paper and didn’t even stop to order food …. Never go back

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Donna C . 2023-10-25

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Please do not go to Bodmin and expect "Fast Food?" You'll get food, just not fast! Miserable faces could be seen! Not from everyone admittedly but let's be honest, it does make you wonder? Most definitely needed more staff? I heard/saw 1 person behind the scenes look up at the screen (where the cooking is done) and seemed surprised that there was a load of orders waiting! The shock was on her face! Now I have no idea if this person had started shift but the way they reacted, it seemed like they were already working! The food was cooked absolutely fine and tasted great. I have to say? Cleanliness of the restaurant was good to be honest? Although the toilet facilities were dusty. Let's say the sink needed a clean? It wasn't horrendous but it wasn't great? We've been to other KFC's in Cornwall. Regrettably this is bar far the worst! So sorry Bodmin!

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shamoan . 2023-07-18

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Have been here a few times in the past and haven't been overly impressed however....on this occasion the drive through was perfect the staff were very friendly and helpful and the chicken was cooked to perfection nice seasoning and fresh succulent chicken well done!

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mjkinver k . 2023-05-06

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Absolute shambles waited 1 h in drive through avoid like the plague fast food I think not .really bad experience

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martyn l . 2023-04-28

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Went with my husband sister and nephew! When we got in there the place was an absolute mess! Used the toilet it smelt ao bad! Clearly people had been in there doing all sorts! Needed to clean the toilet before it could be used! Waited 25 mins for food! She was bagging what was ready so when we eventually got the food half if it was stone cold! Chips were cold soggy and undercooked!... chicken was dry! Even the skin wasn't nice! Burger just thrown together! Burger was tough! Nephew couldn't eat popcorn chicken as it was like rubber!!!.... Best thing we had was the Pepsi max! There seems to be some sort of staff shortage!!! 🤔 we never use bodmin as not in the area much safe to say if we are in the area again we will be avoiding this dirty place! Doesn't take much to wip round with a brush and a cloth!!! They all need some management or supervision!

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628annabelleh . 2023-04-20

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Ordered a basic meal with an extra corn on the side, turns out there was no corn left and offered a replacement of coleslaw or similiar item but just wanted a refund. Attempted to receive my refund but was never fully processed. I also only got small chips instead of medium which were soggy and clearly been left for some time before serving. Very disappointed.

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Holly R . 2023-04-16

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I went here at 6.27pm and it was already closed, when online it says it is open until 10pm. I think it is quite lazy off the staff and 1.5/5 stars rating for this place is 1.5 too many. If I could I’d give a 0. Walked in, lady at counter screamed at me we are closed, honestly rude. Wouldn’t give me a reason why either.

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BodminKfcHater . 2023-03-08

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The foods not bad to be fair but you are waiting for so long to get it, even at quieter times they don’t seem to be in any rush

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M9781NGjordanm . 2023-01-28

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Pathetic place , everytime I visit there’s a wait , was told today it would be a 20 minute wait and that was through drive in , and it’s all the time this place is like this . Only visit this place because it’s local but very poor service for a fast food outlet .

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justintM9474DF . 2023-01-16

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Ordered food through drive in got to pay window and told that the food will be with you soon waited 35 minutes no sign of food went to window and asked where are food was the young lady said here it is we then checked the order and they had forgot our chicken wings but we couldn't be bothered to wait any longer went home and there was a hair in the chicken and the chips were over cooked absolute joke and want be returning staff need some training

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S2094RSclairem . 2022-12-12

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Went to drive thru, ordered fine. 5 min wait to get to pay. At pay window, server couldn't be less interested if she tried. Gave us our drinks, 5 minutes later tried to give them again... She had no idea she'd already done them! 3 lads in kitchen area looked bored and uninterested in their jobs. 20 mins pass, girl gave us a bag which was meant to be our meal. It belonged to the car behind. She didn't know her mistake, had no idea what our order was. Asked us to wait in the bay and they'd bring our food over. Another 20 mins pass, 3 cars leave drive thru (hopefully with their order?!) girl comes out with our food and a lacklustre 'sorry for the wait'. When asked if our whole order was there, she said it should be! Annoyed and had enough at this point, we left with the food. Chips were cold and limp. Chicken was luke warm, chewy and inedible. 40 minutes for inedible chicken!! Will not return

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915carlyn . 2022-12-05

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really surprised. This Kfc has a bit of a bad reputation but we've visited twice in a short amount of time recently and it's been fab, fresh and hot yummy food, dining area very clean! It has improved massively in my opinion!

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CR1115 . 2022-11-02

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To say slow is a joke, 5 cars in the drive thru 35 minute wait absolute joke the guy in front waited 35 minutes for two coffees absolutely appalling service food was cold practically thrown in the window giving 1 star pained me 0 stars would of been better

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ProjectAlice56 . 2022-10-28

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i would avoid this place at all costs, the waiting time is absolutely ridiculous, many people waiting and no one getting served

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Explore37536171739 . 2022-10-28

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OMG, arrived to find nearly every table filthy...And I mean filthy. Chairs all over the place and dirty floor. Found somewhere to sit eventually. Fries hot, chicken drier than the sahara on a hot Sunday day afternoon. No wet wipes. (A fairly important extra I would have thought) Not a great experience. The colonel would not be impressed.

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574PaulS574 . 2022-10-17

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Rang up 20 minutes before closing and politely asked if they was still accepting orders. The girl on the phone was incredibly rude despite me being overly friendly as I know orders just before close can be annoying. Sighing at me down the phone with...

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screenname2131 . 2022-10-16

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The manager needs to fine work in another field as the repeatedly overloaked quality control is certainly enough to release him from his duties ASAP

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HABFAN55 . 2022-09-24

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My time at the “Restaurant” was terrible, from the moment i walked in i was confronted by the loud and rude chatter from who i can only assume was the manager, he was barking orders at people and nearly upset one of the workers, they...

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DarthReviewer99 . 2022-09-15

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Time of day and proximity to hotel made this a choice for dinner one night last week. Went thru drive thru. no one else in line no one inside. ordered two box meals and was asked to pull over and wait in blue area. After...

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Rob W . 2022-07-11

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Stopped here late Sunday as I drove down for work on Monday I avoid potato for dietary reasons “Can I have the small bucket meal but a corn instead of fries?” I don’t eat kfc a lot but always ask this question and it’s never...

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MJH1 . 2022-06-26

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Arrived at 8pm to place order. Took 45 minutes to get the order. No communications or park ups. Only go if you have the time to spare!

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Petescill . 2022-06-24

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This site needs to be torn down and rebuilt with better staffing if you want fast food this is not the definition of it

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dougkN4587JM . 2022-06-24

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We visited on a saturday evening around 7.30 pm .. I honestly have to say the food was excellent tonight , the best i’ve had in a long time from any kfc . They had no corn but that didn’t really matter , we had...

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Foodeater2021 . 2022-05-21

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as a treat for my exams as a family I was taken down to kfc to grab dinner , on our way home as we was dishing out the dinner we discovered one of our mini fillets was missing and my young nieces drink!! All...

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user696909 . 2022-05-20

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I took my daughter to Mcdonalds down the road and thought i havent had KFC for about a year so i will give that a go...wish i hadnt. I ordered a tower burger. The burger bun was cold ,the cheese hadnt melted so just a...

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Kaywills82 . 2022-04-30

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Where do I start… Food was terrible, run out of stock on most things, took staff nearly 20 minutes just to tell us. Manager might want to pull their finger out and organise the tel better.

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R0075EY . 2022-04-24

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Visited a couple years ago and it was horrendous. Thought i would give it a second chance while in the area. Food much improved with quick service, tables clean but the floor was like an ice rink which i didnt appreciate as i am on...

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574PaulS574 . 2022-04-11

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Long hair fried onto mini fillet. First thing I saw when I opened the box, don't know how it wasn't seen before or after it was fried. Disgusting, won't be going back.

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aelU3424QL . 2022-02-09

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Waited 30 in drive-thru, walk ins served before me. Greasy slimy floors, internal bin open and overflowing.

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Stef H . 2022-02-06

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Took 10 minutes from ordering to pick up point. Ordered a Bucket meal Chips were warm chicken was a bit grease. Chicken I have I had before from was nice not at all Grease like today.

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RoamingBraithwaite . 2021-12-01

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Wait time is getting worse and worse stuck in the drive though 45 mins wait just a well McDonald’s is going to open soon then they lose business

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MaxineH1 . 2021-11-17

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The place was dirty the floor and tables the place stunk of raw sewerage I'm surprised the rats haven't moved in .maybe it's to dirty and smelly for the rats to move in .even the bins outside was full to the brim with rubbish .the...

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STEPHEN195764 . 2021-11-14

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24 minutes wait in the drive through. Wrap was burnt, chips were cold, chicken extremely salty and cold as well. No sorry or excuse me from the staff (not even hello at drive through window). Not what I expect from KFC brand. Will never be...

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AlicjaSul . 2021-11-11

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The place was filthy and none of the tables had been cleaned. The bins were overflowing and it looked in a very poor state. We asked for table service but had to go and collect it from the counter. We ordered a family bucket with...

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johnpaull316 . 2021-11-09

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Slower than a snail! OH MY GOD…. This is the second time I’ve made the mistake of using this outlet, it’s will be the last! Conversely, on the plus side the one at Weston super mare is really quick and the chicken is always really...

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ianj167 . 2021-10-28

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Waited over 25 mins in the drive through and the food wasnt even hot, worst kfc I have ever been to, always been the same since it started. Staf need to crack on a bit rather than chatting

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tommb904 . 2021-10-17

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The worst KFC I’ve ever been in . Family waited in car while I ran in to get it , the service was very slow and finally got to use the only self service machine as the other one was out of use , ordered...

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chobbsy280 . 2021-10-17

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Stupidly, on Sunday we travelled 16 miles to do a small shop and grab a takeaway. I thought I'd checked the order was correct - been stung before - and went home. Gutted to find husband's chicken pieces not there. Rang up immediately and was...

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Just_Sue2014 . 2021-09-14

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We are local and visited a year or so ago and was not impressed but very pleasantly surprised with our last two visits in the last couple months. Ate in both times and restaurant was very clean. Service was a little slow but everywhere is...

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CR1115 . 2021-08-29

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Visited KFC Bodmin drive through yesterday evening, not so much drive through, more like a car park. Waited 45 minutes then gave up. When I rang them they told me they were serving the drive through as fast as they could, I asked how come...

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788rebeccak . 2021-08-11

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So I sat in the drive thru queue with my sleeping baby in the car, as it was busy I placed an order on the app, like I have done plenty of times before. When I get to the order station they tell me they...

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Allowitfr . 2021-08-09

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Sat in car for over an hour, can visually see them serving customers inside and cars not getting through at all, not apologetic rude and not worth your time or money!

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M7834NBcharlottea . 2021-08-06

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I went here with my family and had to wait 40 mins in a que in a drive thru . It’s the worst place to have I’ve ever been for fast food be aware people not even a offer of discount or any complementary food...

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ds90210 . 2021-08-04

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Poor poor poor Queues horrendous , short of staff, no urgency or care, it’s like it’s all normal .. kfc get rid of the management or invest in more staff during seasonal times.. this is supposed to be a fast food chain… this here takes...

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Dreamer68138532543 . 2021-07-30

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The drive through service last night at kfc Bodmin was excellent Special mention shoulf go to Ryan who was so friendly & entertaining he should have his own show. We sat in the car park listening to his excellent customer service & friendly banter while...

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F5444MYhelenw . 2021-06-27

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I try to avoid at all possible. Watching from the drive thru, gloves are worn... food is touched, then hands go in pocket, brush hair...touch food.... enough to put me off for another 12 months

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Cornishmaid197 . 2021-04-06

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I have given this KFC three tries in the hope that the terrible food would get better. However I can honestly say that each time I have been there, there has been a problem with the food. One visit took me 30 minutes to get...

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esp101 . 2020-11-24

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I am not normally one to review places but dont feel like i have a choice on this occasion! A Lady called Charlotte in a grey top touched her face then my food. This lady needs either some serious retraining or to lose her job....

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BalloraAm . 2020-10-22

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Slow .. Been a handful of times and it’s never gotten any better. Never enough staff to cope with a surprisingly busy restaurant

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clared1985 . 2020-10-20

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Place has gone down hill in last few months but the long-standing staff you have left such as Louise and Debbie make coming here worthwhile! They deserve a medal they always go above and beyond and seem to be doing the majority of the work....

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Sayasitiss . 2020-10-20

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Visited today around lunchtime and was treated with the WORST POSSIBLE SERVICE!!! Only had two workers at front of house, DISGRACEFUL service by ‘Louise’ she highly intimated us and made us feel unwanted. She aggressively confronted us about the understand NHS service ‘Track and Trace’...

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KarenTheReviewer81 . 2020-09-29

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Wish I could rate 10 stars ngl it was amazing food and quick service very nice staff drinks were very nice and tasted amazing highly recommend. The food was truly finger licking good!!! One downfall was the bench outside was slippyy and I nearly fell...

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Savvymegan2003 . 2020-09-18

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Took about 50 minutes to get my food chips wer cold chicken was dry buns where dry hole building was filthy stuf left on tables rubbish on floors

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michaelcL7046ER . 2020-08-26

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Visited mid week through the drive thru, queued for 30 minutes, placed my order and was told they had no corn on the cob or lettuce for my fillet burger so was awful!! I would advise not to ever visit this branch of KFC, I...

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HayleyEP73 . 2020-08-26

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Drive through about an hour to order, this is supposed to be a quick take away but just stuck in the queue with no where to get out ,got to hatch, out of stock on what was ordered had to change order ,again further long...

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richardwilesuk . 2020-08-26

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Visited on Tuesday. Wow was it busy, queue out the door. (Drive through queued onto the road). It took 20 m8nutes to place an order and 45 mins to get food. We did get all we ordered and it was hot and fresh. Worth a...

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990nich . 2020-08-25

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It started when we collected the food, can we have some sauces etc please "They are in the bag,was the reply" so we decided to sit in the car park and eat. First there were no sauces so my wife goes back indie to collect...

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gonehomenow . 2020-08-03

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We popped in for a meal in the restaurant, the food was good but we were not given any forks to eat our sides with, I went large but received a large drink with regular fries? We were also given about 10 sachets of mayonnaise...

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Phil312135 . 2020-08-01

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bodmin always gets alot of slack from people about how crap they are for speed etc. But can we please remember that kfc is not a fast food outlet if it was your chicken would be raw every time because chicken takes time to cook!...

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johnnyt2468 . 2020-07-27

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Thought I would take the time to write a review as the Bodmin branch gets a lot of stick. We arrived at the drive thru at lunchtime and whilst there was a queue, it dispersed quickly and we were soon ready to order. Pleasant member...

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James R . 2020-06-05

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Every time I order a three piece meal no matter what kfc I’m at they only give me two pieces. It’s ridiculous

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dantI779VX . 2020-05-27

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Thought we go in way back from Bodmin as heard doing takeaway, food was awful, car park strewn with litter, rude staff when ordering, wait time far too long only couple in front of us I’ll never go again! When you got 110 plus bad reviews compared to ten good there must be something wrong here!!

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Bearheystacy . 2020-05-23

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Hello everybody.As we all know, there is a pandemic going on at the minute and KFC have opened up there drive through. I’m a lorry driver (key worker) who cannot get through the drive through. I parked the lorry up and walked round the drive through keeping the 2m distance rule. I didn’t get any response from the order machine so I walked round to the window where I was spoken to extremely rudely for trying to order some food. The manager was useless as they didn’t make an appearance and the message that was passed on to me was extremely rude. I was refused service as I didn’t have a car because my lorry won’t get through the drive through. I am absolutely outraged that a key worker who should be receiving praise was given utter ignorance and rudeness for wanting some food. Please avoid visiting this discraise of a restaurant as you will be spoken to rudely and abrupt.Kind regardsMax

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Honest-Reviews-M . 2020-05-13

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What an absolute dive. Needs to be shut down. Floors,tables,bins and toilet an absolute disgrace. Took photos and going to send them to environmental health and rang them too. This place is unfit to consume food and customers need to be aware.

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emmajanekillick . 2020-03-05

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Well. I like chicken on the bone and I like gravy. Guess what. Neither were on the menu...having an absolute laugh. Paid nearly ten quid for a box of stuff I don't want. They didn't even have any serviette so I'm writing this on a greasy iPad right now. What a joke. Save yourselves a trip.

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Johnselekta . 2020-01-31

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We came in for a “quick” snack which turned into an experience longer than the Great Wall of china. Not only did it take 40 minutes to make 4 meals for 1 and a child’s meal we were missing 2 drinks, a wrong burger, And missing 2 hot wings. We understand mistakes happen but when we politely addressed this, a miserable employee named “Kim” seemed to look in disgust, offered no apology and pretty much chucked the correct food at us. To make things worse, they handed us a spork for our 1 and a half year old to eat ice cream with. Sons crying now. Thanks Hope your day is as bad as your service.

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Shaun8382719494 . 2020-01-26

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Bodmin KFC is a tricky one to write about, I return there often with the boys as it has become a sort of tradition however, the meal quality is highly inconsistent (sometimes embarrassing) the service provided by the workers is awful, often leaving whole items out of the meal and having a very poor attitude to the customers furthermore the hot wings are extremely hit and miss, one time you can get the most succulent, beautifully spiced and breaded wings whereas on another time the dirtiest wing with no seasoning or care about it and sadly just pure bone and no meat. Continuing the chips are soggy and the level of rigidity is poor I would prefer if they changed back to the original fries rather than these chips which are not good.Also, the state of the KFC building is sickening, the floor coated with a layer of grease which makes it extremely slippery and dangerous when going up to collect your food. There is always a hazy mist lingering in the air reducing visibility and making the breathing conditions difficult I believe it is grease. However after all of this I will still return there regularly and pick up my £1.99 fill up lunch, one of the mandem found a hair in his burger

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CornishFoodConnoiseu . 2020-01-14

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the quality of the KFC experience quite often fluctuates. Some days we will arrive to our KFC Friday and the restaurant will be quiet, clean and the food will come out nice and hot, however this is often let down by the amount of times we have gone to KFC and the floors are often greasy, the staff are incapable of coping with a full restaurant of people, they often forget to put pieces of the meal into the value box and sometimes you can get more meat off an insect than their chicken wings. The reason we find ourselves now returning to KFC is the god like pricing on the value boxes and how conveniently close it is to college. I would not advise to anyone to start this sick cycle of disappointment and dismay.

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CallywithFoodReviews . 2020-01-14

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If i could mark it less I would. Ordered the food on the screen, piece of paper attached saying they had ran out of burger buns. Then had to wait a good 20 minutes for our food, and still didnt get it right. Tried to give me diet pepsi when asked for original- got told they ran out. Sat down asked for some forks, he gave us one, when there were 3 of us on the table. Asked for more. Ran out of napkins to! What sort of place is this? Staff are rude, bouncing away screeching songs in the kitchen. Restaurant was a mess. I’m amazed these people still have jobs. Absolute joke of a KFC. We wont be returning.

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Amyyy6 . 2020-01-07

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Been in this Branch a few times and usually say I won't go back again, but kept hoping it would improve but never dose. So won't go back to any now ever again this bodmin kfc really is the worst not only kfc but fast food restaurant in England. from having run out of basic ingredients to poor service and missing food out, to very untidy restaurant, to rats running around in carpark around over loaded bins.

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garywI7100TO . 2020-01-04

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Absolutely atrocious staff. Abrupt and have no interest in customers whatsoever. Waited 10 minutes at the window before they even asked what we would like to order. No serviettes or wipes given to us. Bins outside overflowing. Shameful.

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lovemylife1991 . 2019-12-12

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Waited over 20 minutes, chips were cold, staff had no clue what was going on and rude. I asked politely if They had forgotten my order got a reply of ‘ I haven’t got round to it’ absolutely awful

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tallanx . 2019-12-05

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Staff obviously don’t realise that without customers they don’t have a job. They give a fantastic impression of being bored and that you are interrupting them. Had to wait nearly 10 mins for chicken sandwich and bucket of wings. They have no bacon - was told supplier had gone bust but they still charged me! It’s ok if you’re not in a hurry and don’t want any form of customer service.

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Chris S . 2019-11-04

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We called at this KFC drive thru for a quick family meal, how we wish we hadn't, the experience was bad from start to finish.

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Lossboy . 2019-11-03

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Was shopping with my daughter, and wanted some lunch, saw there was a bucket deal on on Thursdays, so we called in and ordered just that, we had double chips and a drink for £10. I was delighted at the value, and the chiken was really gorgeous, normally I dont like chicken on the bone, but I DO have to say Kfc has this nailed!

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tracir332 . 2019-10-20

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Place had had a long overdue refurb, including staff. What. Massive improvement. Self order style options x2 if you want by we opted for counter service. Debbie served us. How lovely! Polite, smiled and extremely helpful. So much better than the last time we tried to use the service. Fairly busy when we popped in, but the wait wasn’t long. Food was cooked properly, and not burnt. We were able to sit at the new tables and chairs which are clean and well kept. Saw staff clean tables and restock salt/straws/sugars etc while we were there, again Debbie. Busy little bee! Can’t praise her more. Premises, staff and experience 100% up on last time. Debbie you deserve a Euromillions win too. Thank you for lunch guys.

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Ladibirdy . 2019-10-09

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Have been to this KFC a few times as it is next to the college just for a snack and the same went for this time. I ordered just a milkybar krushum and had to wait 17 MINS!!! 17 mins for what is essentially a milkshake is horrific, not to mention how blunt the staff were. After 10 mins, they had my Krushum out ready however I still had to wait until they did orders which were not only before but also AFTER mine. The woman finally got round to handing me my krushum and she didn’t even say ‘Sorry for the wait’. Extremely rude.

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2caitlind . 2019-09-27

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had a takeaway bargain bucket, have to say it was way better than last time we had it, huge portions of chicken and plenty of meat hope it stays that way :)

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suzylouT . 2019-09-15

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Have used this KFC for a while and never really had a problem apart from the long waiting times, but this time it was terrible, chicken was so overcooked, like it had fried twice, really dry, I ordered a variety bucket for myself and my family, we all had one piece of chicken each and the rest went in the bin, I won't be rushing back to buy more of this crap.

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Arkie1967 . 2019-09-06

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Went to the drive through but was told to enter shop as it wasn't working. There was a long question so I ordered via the computer. A while later the girl behind the counter said it's a 20 minute wait for chicken. I couldn't wait so had a refund it would of been nice if they had offered me a voucher so that I could of had the Tuesday deal on another day.

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traceywilschere . 2019-08-27

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Bored rude girl taking the orders. Lots of shouting between the service and the kitchen. Electronic order boards for the staff didn't seem to work. Both the self-service boards were broken with no notification, so people were wasting five minutes before they realised. Food ok but service was 25 mins. The manager should be shot.

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Vyvski . 2019-08-23

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Absolutely the worst food experience I have ever had. So many issues with it to start with people were asking for the cleaning cloth and bottle to clean their own tables. Food was everywhere and I have added a photo to show(this was right as you walked in) .2 people came in as they had messed up their drive thru order forgetting the chips. The four female members of staff decided instead of taking orders they would have a gossip by the drive thru window. The “manager” starting shouting “why is it all going wrong”. When I finally got my food I had to eat outside as no tables were clean inside with 4 members of staff doing nothing.I then take my tray back inside and the one lady starts giving me a death stare. I made the mistake of reading the reviews and thinking well it’s changed but it really hasn’t so STAY AWAY.

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Maisieroberts2-22 . 2019-08-15

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This place is a joke call fast food and you would be lying- avoid at all costs, when your on a road trip

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757martynh . 2019-08-08

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Waited 20 minutes to be served in the drive through, waited another 20 minutes just to pay...waste of time!!! Then kept being referred to as ‘darling’ while trying to order...appalling.

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Hmmm2011 . 2019-08-01

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Litrally just come away from the drive thru after spending 20mins...yes 20mins getting served at the drive thru. We sat at the ordering screen for about 5 mins before the voice took our order ( just a zinger meal and extra drink, nothing major) we drove to the next window and paid and was afew mins later was handed 2 drinks which were almost spilled as the girl didnt even look as she handed them and let go before we had a proper hold of them. Then she wondered off without saying a word for afew minutes while the guy in the background tossed his tongs in the air afew times and caught them before using them to pick the cooked chicken pieces up amd place them in the buckets ready to be served. After waiting about 5, 6 maybe 7 mins, i decided to film.. and filmed us waiting at the final window for another 10mins before our food arriving and being handed to us in an open bag and just told.. 'there ya go' in a very incaring tone. At which we asked what took so long, her reply was... oh were busy inside and understaffed. Ive never experienced anything like it. I cant even find the words to describe how totally unprofessional it was. Like the kind of service you see in one of these undercover tv programmes exposing bad builders or something.

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DelBurn . 2019-08-01

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6 orders up on the screen for about 20 mins. 1 guy standing at front spraying trays. 1 woman shouting to kitchens for orders constantly. Guy out back constantly saying ‘what was that?’ So slow seriously. Painful to watch

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Mike R . 2019-07-27

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Bought three pieces of chicken and a portion of chips to take out. The chips were the most microscopic portion I've ever had....15 yes only 15.... of the small stick things in

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thebeardedwonder . 2019-07-15

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All KFCs are slow but this one sets new low standards. One person on the till, 4 other people picking orders?? Seems a strange ratio obviously being the only KFC for miles means the management don't have to care and they really don't. I feel for the staff working under these conditions as they get the flack! Then to top it off they didn't have any gravy! I mean what's the point? Go elsewhere if you can as this experience will put you in a bad mode.

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gooseygander101 . 2019-07-13

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I've given poor reviews of this KFC a few times but could they have turned the corner and seem to be getting their act together. Todays visit was ok for KFC. Well done guys

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itsdaveengland . 2019-07-07

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The staff at this KFC need some training. The attitude seems to be that they are doing you a favour being there and to serve you is an optional extra. When they do decide to take an order they are rude and ineffective.

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Sue O . 2019-06-17

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I got 2 mini fillet burgers with peppered mayo which were both surprisingly tasty and grease free, unlike some other KFC's I've visited over the years.

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MassMalaria . 2019-06-04

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Over 25 minutes waiting for my food. No salt. No gravy and no blooming manors. I’m appalled by the service. My deer children were so hungry and moody waiting on there Friday treat. Avoid at all costs.

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Joe D . 2019-05-31

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I don’t understand all the awful reviews so had to post! Lovely food and such friendly helpful staff

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Sayasitiss . 2019-05-28

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Ordered 6 chicken drumsticks! Told that they didn’t have any. In a chicken shop?! I said that I would wait, but the staff were grumpy and unfriendly.

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Nicholas S . 2019-05-11

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