McDonald's in South Gloucestershire

May have been done up but really slow service for foot take aways. No progress there. Always long waits.its ok for sitters and Uber but the hungry have to wait.

Luke warm under cooked or over cooked food cold coffee. Bfast disaster. Takeaway, coffee was lukewarm on pick up so no chance but the time I got home. Stale buns and overcooked sausage been there that long it could not even melt the cheese. Undercooked ash browns. I keep giving this place the benefit of the doubt but it’s got to rate as the worst McDonald’s I have ever been to.

Waited 40 minutes in the car and when we got to the service window, we got put in waiting bay for 10 mins.They came out with the wrong order too.I don't know how they are coping. We went in for 2 breakfast burgers the other week and it took half an hour to get to us. Not acceptable. Too chaotic and ruined my day.

Newly opened after a refurb, so thought we would give it a go as they were going to improve customer service. We ordered at 18:30 via Uber Eats, waited for an hour for order to be delivered literally less than half a mile away, driver said they were slow as they were busy, he said it was imminent when we contacted him at exactly 19:30, 20 mins after the original delivery time of 19:20. We waited and waited and waited, getting hungrier by the minute. Never arrived, appalling! Will be ordering from Emerson Green!

Drive through order come out wrong. Chips were not cooked properly and chicken nuggets tasted funny. I will not be coming here again.

Yate McDonald's arr either good or very bad. They get orders wrong 70% of the time. I give instructions of what not to put in the burger due to allergic. Yet again they didn't follow instructions and I paid extra for stuff I didn't receive. Frustrating but normally very happy. It happens too often and PLEASE check if u have allergies! I cant eat my burger yet again. I have called many time over the last few months and never had a answer. Calls through. With uber eats they cant do anything.

Delivered by Steven Richard, I'm less than 5 minutes away and he got lost multiple times, over 20minutes later I have cold food ,never again, now I have all that food to throw away, thanks

Very rarely get the order right through the drive through and going in and order your food and you are waiting for a lifetime. No point complaining gets you nowhere management are really not interested in customer service.

Ordered 3 meals at the drive-thro on Saturday evening. We were asked to pull across to the parking bay to await our order and we naively thought we were awaiting fresh cooked food. When we arrived home we found all 3 meals were barely warm and, to be frank, fit only for the bin.Maybe we should have known what to expect but any product should be fit for purpose, this was not.

every time i get a drive through i am disappointed by the time i get home, there is always somthing wrong with my order, no dips, wrong meal, drink. do not recommend but if you do go here, stay clear of the youths and check your order!!

Standard McDonald’s, you know what you’re getting with the food. McDonald’s staff really friendly. Clientele much less so - fairly intimidating, lads with shirts off, loud, messing about - totally ruins it. Fast food though so in and out, but clientele did ruin it slightly

We were in mc Donald's on Saturday and as I had to make a phone call I went out side only to have one of the security guards come out and make smart remarks and laugh about me .Can you let me know who supplies the security so I can make a complaint about him.

Standard McD's with all that entails - clean restaurant, clean loos and ordering screens with plenty of customisation and info. Service is always quick and the staff are excellent, cleaning stuff up quickly and engaging with customers. Good value food with some healthy options too now.

Popped in around 22:40 for some dinner with friends. As soon as we’d ordered we were informed by security that they were closing soon. The two chaps stood by us the whole time sighing and making comments. The service was friendly, but a bit slow meaning we had to take half our food away in takeaway bags, not ideal. Security guards should be there to ensure staff and customers are safe, not to intimidate friendly customers.

Unfortunately it took 25 minutes to receive my order, I am not sure what went wrong but there was a queue of people waiting for their food!

Early lunch with Grandchildren. Very busy but managed to get a seat. Extremely friendly and helpful staff, guided us through the ordering screen system. Usual McDonald's food and drink.