Based on 7 opinions finded in 1 websites
Based on 7 opinions finded in 1 websites
Opinions
When we arrived a child was causing a small disturbance. The member of staff dealing with the lad was respectful but firm and quickly escorted him out. We ordered our food and sat to eat but felt we had got the wrong order because there was no spice on the zinger. The member of staff we spoke to was amazing and remade and upgraded our burgers and added some hot sauce (that he let us try first). He even offered us fresh fries.
Lindsay M . 2024-09-07
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Each time we go to this KFC, which is the nearest to our workplace, the staff are so rude. There’s one particular Asian lady who looks at you with such an attitude. The eyes are saying what do you want and she even eye rolls. They only ever have one person on the tills even though the queue builds up significantly. They can never get my piece of chicken right when I ask for a side breast, I have to go back and ask for the right one. They never have any tango or krushems, so we don’t get what we want. Terrible customer service, no smile, and they just look like they don’t want to be there.
Hari S . 2024-05-01
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Went to get a 10 piece bucket only to be told I can only the pieces of chicken they want to give , I’ve been there a few times , and the same problem, the workers need to know they work for the company not own it, is so they can keep the pieces of chicken for there lunch,
Rajesh S . 2024-04-04
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Horrible cold food,rude staff,the girl made orders permanently using mobile phone with no washing hands after,long wait,never come back
Olga M . 2023-10-28
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I visited this KFC outlet at 6.30pm and it was pretty much empty except for one person ahead of me. I ordered a meal for one and told the very unfriendly server that I was eating in. When I went to sit down, I was told by another member of staff that it was takeaway only. Because my hotel was a 15 minute walk away, I insisted on using the restaurant facility or my meal would’ve gone cold. The guy said “he’d allow me to sit down near the door” despite the place being empty. Very unwelcoming. Extremely unfriendly attitudes from the staff. Food was ok. This outlet has serious staffing issues.
Darnhall . 2023-02-07
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Disinterested in the customer, bad attitude, mediocre food, very small portions of chips that didn't taste fresh chicken okay.
Dale C . 2020-01-08
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417 Opinions
Great Food and staff today. Was advertised as a Fathers Day Meal, first come first served, no issues with that but what was t mentioned was the fact that they wouldn’t have the normal beers on, only notes, (I guess as its only intermittently open now). Shame, as the way it is run is hit and miss and you can’t go for a good night out. Could be so much more except its badly run.
2760 Opinions
We had Elise as our sever, and Morgan as our grill chef, both were extremely pleasant & helpful. Both offered exceptional customer service, couldn’t have wished for anything better. Thank you so much, had a wonderful meal!
329 Opinions
Food arrived and was underwhelming. Items were missing and clearly hadn’t been packed by Foxy Wings as they were part of a meal deal. Manager hid behind the fact that we ordered through Deliveroo and didn’t offer in any way to rectify the situation we were in. Told us to seek a refund through Deliveroo. However that does not help the situation in that moment….. family still hungry!! Overall the most expensive burgers we have ever eaten!!!!!! After being such huge supporters of this individual business and even crowdfunding this space I am hugely disappointed in the lack of customer service. I have recommended this restaurant numerous times. Missing items is not the issue, how management deal with that is the problem. Very very poor! If Foxy Wings choose to use Deliveroo then they must be prepared, particularly as an independent restaurant, to consider how your reputation could be damaged in situations such as this. The management were completely inflexible and didn’t seem to see the issue. Getting a refund in a couple of weeks time doesn’t ensure we all enjoy and eat a celebration meal together now!
44 Opinions
Hi, after eating today I would say that it is good but not the 1st time I ate a month ago. The bread was less crunchy and melted a bit so I could not enjoy it. The chips are okay but does not give me much satisfaction. Not that expensive so I would say it is good for affordable spenders, eaters who do not have time to cook at home due to coming back from work. Keep it up guys still. Well done!