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1.5

Based on 7 opinions finded in 1 websites

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Nº 515 in 551 in Bedford

Nº 11 of 14 American in Bedford

Score
OpinionsNoteTripAdvisor71.5

comment_iconOpinions

When we arrived a child was causing a small disturbance. The member of staff dealing with the lad was respectful but firm and quickly escorted him out. We ordered our food and sat to eat but felt we had got the wrong order because there was no spice on the zinger. The member of staff we spoke to was amazing and remade and upgraded our burgers and added some hot sauce (that he let us try first). He even offered us fresh fries.

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Lindsay M . 2024-09-07

MORE AT TripAdvisor

Each time we go to this KFC, which is the nearest to our workplace, the staff are so rude. There’s one particular Asian lady who looks at you with such an attitude. The eyes are saying what do you want and she even eye rolls. They only ever have one person on the tills even though the queue builds up significantly. They can never get my piece of chicken right when I ask for a side breast, I have to go back and ask for the right one. They never have any tango or krushems, so we don’t get what we want. Terrible customer service, no smile, and they just look like they don’t want to be there.

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Hari S . 2024-05-01

MORE AT TripAdvisor

Went to get a 10 piece bucket only to be told I can only the pieces of chicken they want to give , I’ve been there a few times , and the same problem, the workers need to know they work for the company not own it, is so they can keep the pieces of chicken for there lunch,

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Rajesh S . 2024-04-04

MORE AT TripAdvisor

Horrible cold food,rude staff,the girl made orders permanently using mobile phone with no washing hands after,long wait,never come back

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Olga M . 2023-10-28

MORE AT TripAdvisor

I visited this KFC outlet at 6.30pm and it was pretty much empty except for one person ahead of me. I ordered a meal for one and told the very unfriendly server that I was eating in. When I went to sit down, I was told by another member of staff that it was takeaway only. Because my hotel was a 15 minute walk away, I insisted on using the restaurant facility or my meal would’ve gone cold. The guy said “he’d allow me to sit down near the door” despite the place being empty. Very unwelcoming. Extremely unfriendly attitudes from the staff. Food was ok. This outlet has serious staffing issues.

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Darnhall . 2023-02-07

MORE AT TripAdvisor

Disinterested in the customer, bad attitude, mediocre food, very small portions of chips that didn't taste fresh chicken okay.

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Dale C . 2020-01-08

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