Based on 2.766 opinions finded in 2 websites
Based on 2.766 opinions finded in 2 websites
Opinions
hadn't been in a while, but the steak was possible one of the best i have had there, was 100% on point, took my friend for a later Birthday meal and she was as happy as i was. Our waitress was amazing too ( I cant remember her name ) she was very friendly and welcoming, was engaging but not intrusive in any way, she catered to all our needs and very much added to the dining experience. 10/10
Ben Bowers . 2024-11-18
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We had the filet mignon and sirloin. Filet mignon was very juicy and I loved it. Sirloin was ok but not as good as the filet. Charlotte our server was great and kept an eye on us, also made us an anniversary dessert tray.
Danny finn . 2024-11-14
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Excellent ambiance and delicious drinks, huge props to the bartender Addien! Phenomenal.
Phil Kite . 2024-11-13
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The signature steak sharer was incredible. The atmosphere in the restaurant was great, the service was brilliant, really friendly and attentive staff member. The food was delicious and we can't wait to return soon.
Ben . 2024-11-07
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Came in today to celebrate our daughters 7th birthday. Staff were wonderful, making her feel special. Great service and delicious food! We look forward to our next visit. Harjit & Shanaz from Biggleswade Post Office
Biggleswade Post Office . 2024-11-07
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Pre booked a table but still had to wait 30 minutes for the table. Food was amazing as always.
Ashley Phillips . 2024-11-03
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Very good steakhouse. Quality of the food and the service is always top!
Valerio Tarantino . 2024-11-01
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Great branch - our server was very knowledgeable, patient, and happy to help. The food was amazing as always!
Lexi M . 2024-11-01
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We had Elise as our sever, and Morgan as our grill chef, both were extremely pleasant & helpful. Both offered exceptional customer service, couldn’t have wished for anything better. Thank you so much, had a wonderful meal!
Beth A . 2024-10-29
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Tried the sharing roast for the first and was delightful. It took about 30-40 minutes to arrive but staff were friendly and helpful. Would definitely come again
Kali Wimbleton . 2024-10-28
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Racist!!!! We had a very bad experience with our waiter called Maria. She was very rude ,arrogant and had a very condescending tone to everything she said. We inquired a few things on the menu,she was so impatient and even had the audacity to ask us whether we have read the menu. She brought different flavours of the ciders we ordered and when we asked her,she told us that what we ordered was out of stock and she didn't see a big deal anyway . One of us asked how long the food would take coz she was going to work,she asked us whether we did not know what kind of restaurant we were in ,coz restaurants like these take time.No reassurance whatsoever. She deliberately delayed our order for more than 1 hour,no service. Maria ruined the whole experience for us we did not even enjoy the food. Kindly train your staff on good customer service because they are the face of the entire experience
Macy Nyawira . 2024-10-27
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I went for lunch with my fiancé and future mother-in-law. We went for the Sunday set menu. It was fantastic. The service from Elise was amazing and we really enjoyed our time. The food was delicious and reasonably priced considering the quality and atmosphere. I'll definitely be visiting again. We drove from Sandy to Bedford just to have a family lunch and it was lovely. Thank you to Morgan (grill chef) and Elise (server).
Stacey-Leigh L . 2024-10-27
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Had a lovely celebration meal at Miller & Carter Bedford last night. First time to this branch but staff were all lovely and our waitress Eleanor was amazing - we were a group of 11 but we were so well looked after, she really could not have done more. Food was gorgeous, came out together and hot and all the steaks were cooked to perfection. Will definitely return and would recommend- if there was one negative, it’s that the carpet is very worn and could do with replacing.
SleeplessInLondon . 2024-10-27
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Had the lunchtime set menu. Fabulous and inexpensive. Service was quick and friendly.
Geraldine Hoole . 2024-10-25
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My first time at Miller and Carter and we ate from the lunch menu. The food was delicious. Starters were generous and our mains were both steaks which were superb 👌 Our server was so friendly, attentive and made the whole experience a perfect venue to treat my Wife for a Birthday lunch. Definitely coming back soon
Richard Albone . 2024-10-22
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First visit and it did not disappoint. Steaks were great and perfectly cooked. Children’s menu was large, as was the vegetarian selection too.
Sarah Seymour . 2024-10-21
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Fabulous service and food. Excellent FOH staff on the whole, and the food was cooked to our requirements and tasted fantastic. Would highly recommend for a lovely meal out
Mjsh . 2024-10-20
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Absolute joke. I will NEVER return.
Ross . 2024-10-20
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The setting and placement of the restaurant within the town is lovely with the river close by. Ther atmosphere within the restaurant is high class but not unwelcoming
Doodle Oodle . 2024-10-18
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First time coming to this restaurant and will definitely be coming back. Our server was Katie and she was amazing. We had a very complex allergy friend and she spent time working with her on what she could eat. This was something that we have not had before. She is such a credit to this restaurant and she made our evening out such a good experience. We will definitely be back and would hope that Katie is our server again. Katie made the visit to the restaurant a pleasure and will be back 100%. nothing was too much trouble for her.
Haley C . 2024-10-15
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Food was really good, the service was ok but not one of the servers looked happy to be working. The restaurant is very tired looking with stains on carpets and toilets not very good
Richie 1978 . 2024-10-08
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It was our first time as a family for my sons 18th birthday. I was so impressed with the choice and the fact there was a gluten free menu too. The staff were super friendly and answered any questions we had as newbies! They also gave us guidance on what to order according to our tastes - excellent attention to detail regarding service. The food was amazing...I ate the fat on my steak!!! I NEVER eat the fat but somehow every bite was delicious! I'm also happy with the cost. We'd budgetted for an expensive meal, it was a special occasion but this came under budget so I was even happier
REBECCA SMITH - Glutarama . 2024-09-29
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Was great Elise was really informative and helpful with a friendly smile and the food was incredible
arthur jackson . 2024-09-28
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Visit once a week but was disappointed with steak today...a little over done.
James Oliver . 2024-09-23
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Staff members were not very attentive during our visit. We ordered and the Lettuce Wedges were brought to the table after approximately 30minutes, we expected our steaks to follow but they did'nt arrive for another 20minutes and this was after going up to the bar and chasing up our order. Very disappointed with the service we received as the restaurant was not too busy (5-6 tables), unlikely to return or recommend.
Adam . 2024-09-20
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Very attentive service and enjoyable meal- good food all round and needs catered for very well by Amanda our waitress- very jolly very kind Highly rate this Miller and Carter! possibly best in the area
Jude Stock . 2024-09-14
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Sent the steak back 3 times for it being undercooked. And compared to other miller and carter's I found this one to be less attentive and the food to be much colder.
kirsty pugh . 2024-09-11
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Great food and especially amazing service from Amanda. We will definitely return.
Shifu Cisnky . 2024-09-06
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Visited for a birthday meal, excellent customer service from our waitress and delishious food.
Bizzle . 2024-09-05
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Drinks took 20 minutes, starter (bread!), over 30 minutes. Mains over an hour. Food was great when it arrived but it was all so painfully slow, making me think twice about returning.
Kelvin Plomer . 2024-09-03
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Fantastic food, was walking past. Decided to go in and eat, wss not disappointed. Fantastic food, with lovely service.
Michelle Shreeves . 2024-09-02
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Great food and staff was very friendly
Dale Hancock . 2024-09-01
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We had the loveliest time with the loveliest server named Maria. It was my other half’s birthday and she made it very special for him. Definitely our favourite miller and carter. We will be back !!! Steak was gorgeous
charlottebav . 2024-08-31
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This spot is really great for dates and birthdays and just fine ambience we went with the kids and we all had fun. lovely restaurant ❤️
Doris K . 2024-08-29
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10/10 service and drinks. My server Athian was absolutely amazing! She was so kind and clearly thoroughly enjoyed what she was doing which was so nice to see. Not to mention the cocktails were AMAZING! I will definitely be back and thank you!
Cerys D . 2024-08-26
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Abi’s service was impeccable. Food was delicious and well presented. Ambiance was cosy. Great experience. Highly recommended.
Ahmet . 2024-08-21
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Me and my partner ordered miller and carter take away after reading and hearing excellent reviews and praises however this was not the case! we ordered ribs and cheese and bacon burger + 2 cokes. The food arrived minus the drinks which was disappointing as we paid extra for the drinks, the chips were cold and had a stiffness to them and didn't taste nice. The burger didn't taste good the bacon was over cooked and hard and the burger itself had no flavor and a soggy piece of Lettice. The ribs were the only thing that wasn't a disappointment but still not great. Overall the Food and the experience was horrible and we will not be ordering food from here again.
Sophie E . 2024-08-18
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Gotta be one of the top restaurants in Bedford, and I've tried a lot. This is one of those rare dishes where every single thing on the plate was delicious. Perfectly seasoned and tender sea bass, didn't even need the tomatade sauce but still delicious together. Cheesy potatoes had a crispy, chewy bottom, SO good. Grilled veggies and pea puree all bursting with flavor. I would eat this dish every day for the rest of my life. Even my husband who's a steak lover was jealous of my plate after trying a few bites. Service is always great, the waitress caught us on our way out and let my husband know that he'd forgotten his hat in the booth. Friendly and attentive!
Courtney K . 2024-08-15
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Waitress Amanda was amazing! Food was delish thanks so much
The Luxe Lounge . 2024-08-02
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Normally go to Shenley wood in MK but this time opted for Bedford.
Sandra B . 2024-08-02
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Food has always been good but the service is very slow
Ryan . 2024-07-29
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Our first visit and we had a really lovely time. Waitresses were attentive and friendly, and it had a nice atmosphere in the restaurant. Meals were really nice and cooked and presented really well. Very tasty. We weren't rushed at all, which we liked. Highly recommended.
Claire Sanderson . 2024-07-26
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We visited you for the first time celebrating our 2 year wedding anniversary and we couldn't have been more pleased the food was amazing and the lady that served our table she went above and beyond she said that when we had finished our desert that she had a surprise for us. She brings out a plate saying happy anniversary in chocolate with some strawberries and chocolate we was truly grateful and impressed we will definitely be coming again soon if you can please say a massive thankyou to the lady that served us please
David and Natalie Wooding . 2024-07-23
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We waited 40 minutes to pay our bill and we were questioned over our £25 voucher. Our waitress only checked on us once and never asked if we wanted more drinks etc, even when we clearly had empty glasses. Such a shame as we love Miller and Carter, but we felt we were not valued during this visit! We also waited a while to be seated. It felt like many of the staff just kept their heads down and ignored us. Not really a great experience!
Alex Smith . 2024-07-21
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Our server, Jade, was very bubbly and helpful and really made us feel welcome. The food was superb but the facilities could use some maintenance
Matteo Di Niro . 2024-07-20
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We celebrated our son's graduation last night. The staff, food and service were 2nd to none. It was my first visit but I'll definitely be back
Ciara Redman Goff . 2024-07-17
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The food was amazing as always and the service was flawless!
Andreea Tătăranu . 2024-07-16
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The food as always was amazing but the service on this particular visit was less than stellar. When we were seated it took around thirty minutes for our drinks order to be taken, even though there were plenty of other staff available, as they were talking to the barmaid (a group of around four girls). Then when we eventually were greeted by the server she said that everyone wanted the bill at the same time. Our server wasn't as attentive as I have seen in other locations as there was only three tables that were waiting on food. She was slow to take away our starters and only checked back on us after we had eaten the food. Slightly disappointed as our other experiences of Miller and Cater elsewhere have been so good.
Mackenzie Portlock . 2024-07-16
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Came here today for the first time and it was absolutely amazing. The food was great and was big portions too. This isn't the cheapest restaurant but you definitely get what you pay for. Was served by Abigayle today and she was brilliant, so friendly and was constantly happy which made the whole experience here ten times better!
Lucenzo Chiappinelli . 2024-07-14
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Absolutely fantastic experience, excellent service from the staff members and the food was out of this world best steak we have ever had. Loved it when we rang the bell and the chefs all shouted “wheyyy” every time really did top off a great night by knowing the chefs knew the customers loved there food Will be back 10/10 Couldn’t recommend more
Benjamin Parsons . 2024-07-12
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Loved it. Have gone back so many times. We have always been looked after... preferences are catered for, which is really appreciated. There are so many more things to try ... so will most definitely be back.
Ravinder Samuels . 2024-07-11
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An hour and a quarter from starter to main with lettuce and steak arriving at the same time. Way to long especially given the price. Clouded whole experience.
Tim Beacon . 2024-07-08
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Had a lovely date night. The waitress Amanda was amazing she had some good recommendations on the food, and was really lovely. We will definitely come again.
colleen berridge . 2024-07-06
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just wanna say a major thank you to elise (if that’s how you spell it) our amazing waitress! truly such a polite, friendly, chatty lady. couldn’t of asked for better service - attentive, kind and knowledgeable. brilliant asset to miller and carter. thank you elise :)
lucy pellicci . 2024-07-05
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Great food, excellent service, Elise our waitress, was so attentive & friendly. Very good 2 course lunch offer
Ray Greenwood . 2024-07-05
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We had 4 different steaks everyone was super the fried onion was amazing. The filet steak was super. The girl who served was lovely. Thanks.
Gavajuc Petru . 2024-07-02
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Special offer fixed price lunch menu was fantastic, really enjoyed both our well cooked meals. Very Friendly & efficient waitress (Elise) made us welcome.
Ray G . 2024-07-01
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Had a brilliant date night here, food was fantastic, our server Amanda was brilliant, super helpful and friendly. The 20oz t-bone was one of the nicest steaks I've had in a long time. Definitely coming back here again, well worth the experience.
Lyndon Penniall . 2024-06-29
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Not our first time for sure and the experience was just as good. Amazing food and absolutely delicious cocktails and house sodas. Celebrating my partner's graduation and they came with a surprise too. The service from Amanda was great, which is standard from miller and carter as she had amazing knowledge of the menu and was very friendly. Highly recommended.
lewis young . 2024-06-29
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We went on a Thursday evening without booking & we waited at the bar for around 15 mins for a table to become available and grabbed a refreshing drink whilst we waited. Abigayle was our waitress that evening & was a delight, so engaging & welcoming! The food as always was delicious.. we ordered off the set menu and were too full to finish our puddings, so Abigayle ensured we had them boxed up & we took them home. We throughly enjoy coming here as a special treat & it never disappoints! Thank you!
Jenna B . 2024-06-28
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Dinner for six needed on a Saturday at 6:00 pm., needed to book well in advance. Seated promptly, fast ordering and service with drinks, prompt menus and ordering. Good table space in relation to others. Good food and portions. Not chased out for 8:00 as expected, left at 9:15. Good gluten free grub. Will visit again
Hawker CNC . 2024-06-24
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We were greeted by Tegan. As it was my first time visiting a Miller and Carter she took the time to explain the difference between the cuts of meat and answered all our questions. She also moved us to a bigger table to accommodate our needs. A return visit has already been arranged. Thank you.
Chris Pritchett . 2024-06-22
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Had a wonderful celebration dinner served by Amanda who truly made the night with excellent service, thoughtful recommendations and a kind demeanour that felt attentive! Would recommend the location based on great food and service experience.
Kate Cunningham . 2024-06-21
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Great experience for a three generation family. Elise, was a super server and very attentive and food by Carlin was all good to the ordered requirements. I would definitely return to Miller & Carter Bedford.
Danny M . 2024-06-08
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Aaron was very attentive, polite and helpful food was delicious and well presented
Elizabeth jane Keogh . 2024-06-08
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We went to Miller and Carter for lunch and it was lovely! The food was cooked brilliantly and tasted amazing (Thank you grill chef Bradley). Elise our server was lovely great customer service skills and very attentive thank you for making our lunchtime great!!
Mrs F . 2024-06-05
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Amazing food as always but the Cocktails are out of this world, I would definitely recommend you going for their lunch menu for deals!
Leonora martin (Leo) . 2024-06-05
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We hadn't booked and the restaurant was very busy. We were greeted promptly and told there would be a fifteen minute wait. We were asked if we wanted a drink or just to sit and wait for a table. We chose to have a drink. There were several couples waiting ahead of us but they were quickly accommodated. The food was lovely and the service by Amanda was second to none. We had quite a wait but expected it as the restaurant was so busy. Amanda kept us informed and popped out to the kitchen to get updates and let us know. This was a great advertisement for Miller and Carter. Well done to all the team there.
Alan Jobson . 2024-06-04
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We visited miller and Carter for my birthday, we have been to several branches and enjoyed them all. On this occasion we were served by Amanda, she was amazing from start to finish, the food was incredible as always. We ordered a butchers block and amanda gave her knowledge of how best to cook each steak - she wasn’t wrong! We very rarely tip when we go out for a meal but we were so happy with the service we received from Amanda that we did tip her, she made the meal more personal and even made the effort to get to know me and my partner and even bought me a platter to celebrate my birthday - lovely touch! She is an asset to Bedford miller and Carter. The only downfall was where this restaurant is sited is next to a very busy walkthrough (although perfect if you love people watching). We will definitely be returning!
Rachael Doyle . 2024-06-02
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Second time coming here first experience was great hence why we came again, but I will not be returning. We ordered drinks, took 30 minutes to arrive at the table, this was the same for every round, found something wriggling within the salad bowl, when my steak arrived, which also took a while, it wasn't cooked how I asked for it, wanted medium and got medium rare, it had clearly been sat on the side for a while as it had gone cold. The service was very poor, was in the restaurant for 2 and half hours, in that time people had come in after us, got seated, served, eaten and left before we got our mains. Paid premium prices for sub par service Will not be returning!
Aralakh . 2024-06-02
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Lovely restaurant, Elise was a lovely waiter so helpful and friendly. Food was amazing and steak cooked perfectly by the grill chef Caelen xx
Milan W . 2024-06-02
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Everything is good this is my favorite restaurant ever because they made my birthday special And the staff are friendly and aproachable ,specially amanda who served us today,highly recomended🥰🥰🥰
May ann Gamit . 2024-06-01
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Excellent service, tasty steak. Perfect atmosphere.
Kudakwashe Zhanje . 2024-05-29
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I love that this Miller & Carter is a slightly smaller one, and has more of an intimate vibe. There is a great atmosphere in here- whether quieter, or very busy and bustling (which is usually the norm), it's always felt pleasant, warm and quite homely. It's definitely got the feel of a buzzing restaurant, and it oozes a classier vibe. My friend and I have made it a tradition to go for lunch here on Christmas Eve, which I highly recommend as it's such a good Christmassey treat! Their festive menus are a great mix of seasonal exclusives and their classic dishes. Have never been disappointed with the food either and will continue to go back!
D E . 2024-05-28
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Fantastic food, good service, once the table beside us left it was wonderful, she was a proper Mrs Bouquet 🤣🤣
Kym Ayers . 2024-05-26
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Great meal, great staff would be 5 star but the Miller and Carter app is misleading offering £10 off and in the small print hidden away can only use on certain days
Jonathon Turner . 2024-05-25
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Everything was excellent. Great customer service, amazing food, lovely atmosphere. We had the best time. We were very impressed with the ‘date night’ set menu, great value! Can’t wait for our next visit.
Donna Whitehead . 2024-05-18
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Lovely evening with friends, food was excellent , lady who served us was so lovely and very helpful..steak was cooked superbly..
Stephen Sugars . 2024-05-18
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We had a lovely meal here - very much recommend the beef dripping steak sauce and the lamp rump. The service was great too, thank you for a delicious dinner!
Frances Campbell . 2024-05-18
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Amanda was a really good host, would highly recommend and will return!
Ell . 2024-05-17
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Lovely evening, welcoming staff, extensive steak and other items on menu. Food, wine and drinks were delicious. Highly recommend.
Tricia Kane . 2024-05-12
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Wrong order sent via delveroo no help from restaurant! Or deliveroo
Emily review the make up murphy . 2024-05-03
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The way we were greeted at the door, our waiter Ed, the food were all outstanding and the atmosphere was great!!!! The food took a bit of time to arrive (but that’s not even a complaint) but it’s so tasty it was well worth it!
Lisa Colletti . 2024-04-29
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Excellent steals served by knowledgeable and helpful staff in a busy restaurant. It's best to book which can be done on-line. Great and consistent service and food across restaurants.
Jim F . 2024-04-29
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The food, atmosphere and staff were all perfect!
Matt Bevan . 2024-04-28
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Maria is an absolute gem of a waitress! Her warmth and friendliness make every dining experience a delight. She's incredibly attentive, always ensuring that every need is met with a smile. Maria's knowledge of the menu is exceptional, and her recommendations are spot-on. Dining at her table feels like being welcomed into a friend's home. Thank you, Maria, for making each visit memorable with your exceptional service!
andreeat09 . 2024-04-28
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The food was delicious and staff very attentive and pleasant
Sue Angel . 2024-04-25
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Table for 5 eating out to celebrate a birthday, we were initially asked to keep the meal under 2 hours to free the table which was ok with us. However due to how long it took for our food to arrive we were longer than 2 hours and late for the next part of our evening. The food was only just warm when it was served, but by then we were so hungry and short for time we ate it. As it was a special occasion we ordered the 50 day mature black Angus steak. Don’t. It was no different to a cheap supermarket steak. Absolutely no flavour. And considering the cost, it comes with a small cut of tomato and a little wedge of potato (as if you’re going to be so blown away by the quality of the steak you couldn’t want for more on your plate). We also chose to ‘upgrade’ with lobster tail. Don’t!! Small and dry. Absolute dissatisfaction and waste of money. As I’ve mentioned the food was only just warm (nothing like a cold chip and the feeling of disappointment to compliment your tomato wedge and small, dry bit of lobster) but you’ll have to argue with a chef who believes themselves to be great (although they’ll leave your food under a hot plate for ages because they can’t time 5 meals to be ready at once) through a waitress who will take your steak back to the kitchen and bring it back again expecting you to just get on with it. But you just wash it all down with a bottle of wine that cost you £36 (which would have cost you circa £5 in a well known supermarket). So to sum up. Long wait. Cold food. Very very disappointing steak. Expensive drinks and kitchen staff who are ready to argue. Unfortunately the mood was already so low I didn’t feel like arguing with staff when it came to paying, for the sake of my mums birthday. I hope this might prevent someone else from having a celebration turned disappointment.
Dawsey . 2024-04-23
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Excellent food, very attentive staff, we liked the bell to ring when you have a good meal, everything was just excellent and very enjoyable
Dan Gover . 2024-04-21
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The service was good, but the food was average and overpriced.
David Jenkins . 2024-04-21
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Food was amazing and Amanda was excellent
Joanne Kirkham . 2024-04-15
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I think the location is a perfect spot, the decor was very modern and the atmosphere was perfect as it was easy to have a conversation with the table and not fill like u are being listened to by other diners. I think the price could be looked at as u would say they are a bit expensive and if I didn't have vouchers I dont believe I would be able just to hk but fir a meal with my wife.
Christaki Peklivanas . 2024-04-14
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From entering restaurant the service was exceptional from all staff
Tony Dunne . 2024-04-14
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Great stakes and the service is excellent
Roy . 2024-04-12
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Maria was a very persistent on getting a tip, she snatched the tip out my hand and her aura was very aggressive . I was nice enough to tip but I regret that now.
Charlotte Masters . 2024-04-07
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Amanda was very professional and helpful
Justin McDonald . 2024-04-07
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Excellent,lovely welcome,clean, fantastic food well presented attentive staff highly recommended.
Linda Organ . 2024-04-06
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They seated us in the corner where no one else was sat and we like the social atmosphere of the restaurant. Both our started came cold but they weren’t fresh at all. The calamari is frozen then fried but tastes terrible. The batter is very thick. Would not recommend it. I had the prawns and the prawns were so chargrilled they tasted burnt. I told a member of the staff and they took it off the bill but very disappointed because I love my seafood. Also to mention as well they took 30mins for the started to come. I order the sirloin and my partner ordered the ribeye. The salads came and they were dirty at the bottom (not washed) and there was clearly a lack of care when the chefs were handling the food. The garlic Parmesan dressing was horrendous and when the fries and steak came, the fries were cold and not fresh. I knew this because I saw my food sitting on the pass for about 10-15minutes. That also violates food hygiene. My steak sauce as well also came cold as well and they waiter had to take it back and get me a hot one. The service was atrocious, they were not busy and standing round talking as well as just not making eye contact with the customers so you are not seen to. I told the manager at the end how I felt about the whole experience and he didn’t apologise he just said we will take your feedback on board. The total amount with 2 mock tails came to £92! What a waste of money. The manager didn’t give me any discount and was very blunt and not understanding. DO NOT GO TO MILLER AND CARTER IT IS OVER RATED.
meizi t . 2024-04-05
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Our first visit to Miller and Carter and it certainly did not disappoint. We had vouchers as a wedding gift, and being first timers, had the pleasure of Katie being our waitress, who explained the menu and made recommendations. We took her advice and had an incredible meal. The steak was cooked to perfection, as was the lobster tail. We will definitely return and hope to be looked after by Katie again. Thank you 😊
Wanderer60291817065 . 2024-04-04
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This is still way over rated and over priced. The food was ok but just OK but over priced for what you got. Had T.bone with about 10 chips for £40 so I won't be back in a hurry unfortunately. 6/10
Steven Paine . 2024-04-03
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Food arrived and was underwhelming. Items were missing and clearly hadn’t been packed by Foxy Wings as they were part of a meal deal. Manager hid behind the fact that we ordered through Deliveroo and didn’t offer in any way to rectify the situation we were in. Told us to seek a refund through Deliveroo. However that does not help the situation in that moment….. family still hungry!! Overall the most expensive burgers we have ever eaten!!!!!! After being such huge supporters of this individual business and even crowdfunding this space I am hugely disappointed in the lack of customer service. I have recommended this restaurant numerous times. Missing items is not the issue, how management deal with that is the problem. Very very poor! If Foxy Wings choose to use Deliveroo then they must be prepared, particularly as an independent restaurant, to consider how your reputation could be damaged in situations such as this. The management were completely inflexible and didn’t seem to see the issue. Getting a refund in a couple of weeks time doesn’t ensure we all enjoy and eat a celebration meal together now!
44 Opinions
Hi, after eating today I would say that it is good but not the 1st time I ate a month ago. The bread was less crunchy and melted a bit so I could not enjoy it. The chips are okay but does not give me much satisfaction. Not that expensive so I would say it is good for affordable spenders, eaters who do not have time to cook at home due to coming back from work. Keep it up guys still. Well done!
418 Opinions
Closed, new Thai restaurant opened in the same premises recently.
2 Opinions
Great staff, great donuts, and vegan options! Would recommend the biscoff donut and cinnamon buns. Lots of love from Galway! :)