The best restaurants in United Kingdom serving American food

Filthy, dirty "restaurant". Cold food, poor service, long wait and awful experience. Whoever is running this branch of the chain, is letting the brand down. I would rather go hungry than eat here again.

Do not go to this kfc. Had popcorn chicken, fries and gravy, later started violently vomiting..... (and more!!) ..all evening and through till morning.

¡La carne estaba empapada y rancia y húmeda y muy rara! ¡Fue mi peor experiencia! Tiene un sabor a limón empapado y goma. Había moho en mi comida. Absolutamente asqueroso. Estaba buscando una comida para mis vacaciones en Londres y estaba puramente disgustado.

We went for a quick lunch. First thoughts on arrival was the store looked like it had recently been refurbished.....pretty good first impression. Unfortunately the same couldn't be said for the food or the service upon having an issue with cold, undercooked bacon xl burger. We asked for the burger to be replaced as it was anaemic and cold. Got given the replacement burger, for that to be even colder and still anaemic. The attitude of the manager, Kirsty I think was her name, was unhelpful and dismissive, no attempt to rectify the complaint. Ended up getting a refund, no replacement, therefore went without lunch. On leaving the store, the same manager shouted after us smugly 'thanks guys, bye' with a grin. Not the act or attitude in fitting with management level anywhere. We will definitely not be back and recommend highly that nobody else does either. We tried to leave feedback on burger Kings own website, unfortunately, that wasn't functioning either! Burger King......King of burgers you are not!

Came here for dinner after a long trip at the hospital and it felt like heaven the staff were lovely and the food was finger licking good it wss like i was at the Ritz with my wife in 1987 haha! Thank you KFC!

I personally have boycotted this place for years, My son wanted to go and I knew I was going to get ripped off again, got charged for large meals even though I asked for regular food was Luke warm, Chips were cold and they forgot my hamburger until i approached the counter and produced the receipt Card machine not working fortunately I had cash on me. The restaurant was almost empty so why cant they produce hot food. .

Bad quality bad standards bad customer service. I was warned not to use the KFC on broomfield road and now i know why, wont be going there again.

I visited here last Saturday,I had to wait about ten minutes and started to notice that the place wasn’t clean the floors were filthy,I did think about cancelling my order but the kids were in the car waiting,when we got home and I opened the bag the chips were stone cold and I had to put them in the microwave,the popcorn chicken was hot and so were the tenders so that smacks of the chips had been standing for goodness knows how long,I had also ordered a filet burger this was very overdone but my dogs enjoyed it,all in all it was awful,I must point out that I usually use the branch on the retail park but on this occasion I went to the one at Barthomely on the side of the motorway,never again in future I will always use the main one on Junction retail park where I have never had a problem

Disappointment that the seating closes at 7pm so you have to eat in your vehicle the person who I asked at burger was just rude just said no was quite taken back by her blunt and unkind attitude will report this due to Burger King not closing till 10 pm so why can’t they close down a section of seating 30 minutes before closing?

I keep trying this kfc each time forgetting how awful it is every time I have eaten from this particular restaurant I end up ill.. Never again from Tavistock Street..

I have never written a poor review but felt i had to on this occasion.... The whole place including the staff seems tired and dirty......filthy nails, a no care attitude and lethargic beyond belief... The trays where the food is kept seem dirty and empty.... I could go on , sadly makes me feel ill even to write about it.MY BOX OF 2 PIECES of CHICKEN went straight into the bin when i left.... AVOID

Yet again a KFC that dies not serve coffee with its meals. Went to Burger King opposite instead. KFC, do you not know people like coffee??

Very disappointed with my visit to the Cleveleys store. First of all the new self serve machines. Awkward and somewhat difficult to use, making changes to order was impossible. Didn't show the correct menu so unable to order what was wanted. Second of all the food. As mentioned above not all food was shown on the self serve so wasn't able to order what was wanted. What we did order had BLACK COLOURED HUMAN HAIR on it. After looking through to the back, not a single person was wearing any sort of hair protection be it hair net or beard net. Thirdly staff. Not enough members of staff around. Noone was keeping the seating area clean and tidy. The 2 members of staff behind the till area were too busy chatting away and looked put out when asked a question. Finally reward scheme. I have always been able to use my reward app at this location but since going self serve you no longer accept it. Why have an app you can't use? All in all an extremely disappointing visit to KFC. Get rid of self serve or atleast give the option to order at a till. Implement proper hygiene standards and make sure they are always used. Make sure staff are customer focused and not just chatting away. Sort out your rewards app or just get rid of it. I have previously been a 'mystery shopper' and believe me this would not have come close to passing anything. Im not looking for a voucher or a bog standard apology from a template, I want actual action and things doing. As it stands I'm not thinking of going back to Cleveleys KFC for the foreseeable and will be informing others of my experience aswell.

Food was ok, not the warmest The restaurant and toilet are not clean, especially the toilets yikes! The whole place has seen better days! Never seems to improve!

Had a tower burger and was like a dogs toy, very rubbery and made me feel ill, never again this kfc, please don't waste your money