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The best restaurants in United Kingdom serving American food
6.196 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
56 Opinions in 1 websites
Have tried to find alternative way to address the issue I've just had with food delivered from the whitebirk store. Ordered a 6PC bucket with hot wings, popcorn, fries, beans and gravy. The 6PC of chicken tasted disgusting and we couldn't eat it. Can only describe the taste/smell of that of a wet dog! I've tried to raise the issue directly but unfortunately the website doesn't allow you to do this. I don't usually make bad reviews and I'm aware that doing it on TripAdvisor isn't the best way but until KFC allows you to directly contact them I'm afraid I have to. Was ordered through JustEat but can't fault them as it was delivered on time and still hot so the fault is with KFC whitebirk.
56 Opinions in 1 websites
We ordered through justeat and the order never got delivered. After calling they claimed it has been delivered and asked us to look outside the house. I have been pacing outside for 10 minutes looking for my chicken. The refund system is also terrible as we cannot get into contact with justeat about it. There are also several similar reviews like this on justeat. Do not piss off hungry people.
49 Opinions in 1 websites
We went through the drive through in order to kids meal and one trilogy box meal and I asked is that everything and I said yes but they did not give us our drinks on top of that the chicken fillet in the box was raw. Disgusting service and no answer on the phones this is not the first time
48 Opinions in 1 websites
Fantastic! Went @ 10PM via drive-through. Biggish order, literally took a minute, incredible service. Food which included a Family Feast, fillet burger and several sides was perfect. Chicken was absolutely spot on, tasty and faultless. Previous experience in October 2023 was bad - chicken was dry and overcooked, clearly used old oil. I complained and KFC sent a voucher. Been back twice and can honestly say its hugely improved - food quality excellent and the staff cheerful, efficient and friendly. Well done and thank you!
46 Opinions in 1 websites
AVOID AVOID AVOID called in with 7 family members after karting. Unfortunately had to give one star We spent £80 odd here for all of us. In one of the burgers there was a hair staff didn't say nothing apart from given new tower burger only to find yet two more hairs in the cookies. We all left feeling uneasy and stomach turning after it. Absolutely disgusting went up to complain staff not intrested in what we had to say asked for manger apparently he's busy. Sorry but whether he's (apparently) busy he needs to address the situation so iv taken to writing it here for people to see and read. Unfortunately I didn't take a pic of the burger but did for the cookie. Staff not wearing hair nets nor tied up in a bun no gloves been worn not from what I seen. I will never call here again I'd rather be hungry. I only hope people see read and take my advice and stay well away from here
45 Opinions in 1 websites
Don’t go here; it is filthy, food portions are staggeringly small and it’s slow. Because I stayed too long, (over 75mins) I got a £100 parking ticket. This is absolutely the worse fast-food place I have ever been in. KFC also accepts no responsibility for the parking ticket when I challenged it. A shocking experience. I am done with KFC.