Kfc Kentucky Fried Chicken in Hinckley and Bosworth

Firstly, could only order at the machines. Placed order and it came very quickly. Chips were bland, chicken had been there a while and gravy was more like beef water. I wouldn’t recommend unless in a rush.

Awful Awful Awful Awful Awful Awful Awful ! Service awful ! Food dripping in grease ! Chicken breast shrunk ! Chips ok amazed they were warm ! Fanta flat as a pancake ! Then they have the nerve to charge me £18 ! Sent it back money back walked & I guarantee I will never ever go in again fact !

The changed seasoning on the chips is awful. Tastes like supermarket frozen potato wedges. Bring back plain fries. McDonald’s for me from now on.

Got my food and checked it before I pulled of due to having so many issues with my orders in the past but anyway my chicken looked like it had been cooked last week and I think they cooked the chips a few days ago it was honestly thst bad, the lad at the window agreed with me he said it wasn’t fresh so the manager NATHAN came to the window and totally refused to change it but said he can put my chicken and the chips back in the oil for me to warm them up I WAS FUMING and demanded my £20 back STAY CLEAR OF THIS PLACE OR U WILL GET SICK Nuneaton is the better kfc the food there is fresh

Ordered family 6 piece bucket had 1 medium and 5 small pieces of chicken and most were overcooked . Chips were cold and soggy

Drive through problems, no forks, spoons, etc to enable us to eat the drive through meal when we go to our picnic destination. We have experienced nothing but problems with this restaurant on every visit, we wish there was another KFC in the area but there isn't, this franchise is a rule unto themselves, i wouldn't recommend this drive through.

The worst KFC I have ever visited and my luck it has to be the local one to me. Soggy chicken dripping in what looks like some kind of oil, spongy chips that looked more like mash than chips. NEVER GOING AGAIN.

Service was rubbish manager did not have a clue said it opened at 10.30 but did not open till 11 will not be rushing back salad on wraps a joke

Rubbish again husband gets home and guess what order wrong so waste if money as can't eat what I was given

The food is nice,staff on this occasion were friendly and polite ...but two portions of fries at 23 and 26 just isn't good enough in my opinion ...pic shows what they consider to be a portion!!!

Drumsticks were sold out but the order machine didn’t told that. I heard it first time from the worker. Lousy service.

Service terrible Customer service terrible Waiting time terrible Staff terrible THE WORST KFC YOU WILL EVER VISIT!!!

Don't Bother! Bought 2 piece traditional meal with gravy for me and popcorn chicken for my husband, who picked me up outside the main doors to continue on our way South. It was on the motorway that I opened my meal. Meal, was more like a very poor snack! Very small burned chips and my 2 piece meal consisted of a single very small thigh piece of chicken. The gravy had been watered-down so much, it's consistency was that of water! Virtually no taste at all. As I say, don't bother, go to another section in the services

Only wanted fillet snack box through drive through Firstly intercom tapped over and poor sound Was then told cash only which was not an issue but still not good When got to window I handed over £5 note when given change was only given £3 and told no 1p's not major but if cash only still poor. I then asked for salt etc. Told got none as waiting for delivery . I then asked for receipt so I coukd email someone to complain Told unable to give receipt as tills not working !!!!! But they managed to take my money. The girl found this amusing and laughed I then asked for my money back .Told unable to as no till !! I said You just took my money . She shut window and said you will have to have food as cantgive mo ey back. I asked for manager and told no o e about and she tried to hand me the food again I said no and said if I do not get my money I not moving. Suddenly a young Indian girl came over and said not allowed to refund me so I said fine I will just sit here . Suddenly she opened the till and gave me my money back Do Not Use

DONT GOING TO THIS KFC. Walked in to order, waited 20 minutes for the staff member to acknowledge me, even worse there was no queue. Had the wait a further 20 minutes to get my food, got home and half of the order was missing from the family bucket. Contacted the store and after being passed around by staff members I spoke to the manager. They were so rude, Told me it wasn’t their fault and I should’ve checked before I left. Last time I will ever go back, compliant to KFC customer services.

Not even worthy of an indepth review, its so bad, just take the time to travel a few extra miles to nuneaton KFC, this place should of been shut down a long time ago!

Waited for 40 minutes in the drive through bay because apparently there was no chicken cooked, to then receive luke warm slimy chicken with cold soggy chips and a half filled pot of cold gravy. Get in the bin.

Your lucky if they get 1 in 10 orders correct. They never put your dips in at the drive thru. Even when you ask your told they are in, when you check in front of them, all you get is a don’t know how that happened. Last order they “forgot” the large bottle of pop. When challenged..”it’s in the bag” 🤥

Finally had an order with nothing missing, but gravy still watery and greasy. No flavour whatsoever. Just makes the food wet and greasy.

I’ve used this branch a few times now and I don’t think they have ever got an order right. Went tonight and even though I pre-ordered on the app, the receipt I got was completely different to what I’d ordered. I checked order in the...

NEVER USE THIS RESTAURANT We have ordered regularly over the last couple of weeks due to a problem with the kitchen The order this evening for £23 was incomplete and cold and this is not the first time. Eventually I thought I MST complain as...

On Monday 15th March both my daughter and I had different chicken meal and both of us the next day had upset stomachs resulting in diarrhoea. We will NOT be ordering from there again.

My grandson likes to visit every week. They always get my order wrong and the service is always shocking but tonight there was no queue and the young English person was efficient very friendly and really fast what a pleasure.

I ve always had brilliant service here and always a smile from the staff. 5 stars for service and 5 star for customers service.

Rude Management...poor quality food...missing items...Management will not answer the telephone..forced to deal with KFC Care Squad to deal with this situation...not impressed :-(

Rude Management..Shouting at their work colleagues. Food cold and items missing when delivered. Manager now refuses to answer the telephone. Now forced to contact KFC Care Squad for an investigation :-(

Wow the staff are rude here! Poor service,food was cold and of low standard. Would never go here again.

Thinking of taking advantage of the goverments eat out scheme? Go anywhere but here... Food was disgusting :(

Having visited for a Saturday lunch, i have to agree with most of the comments of the other reviews here. We arrived a few minutes before 12 and there were approx 7 people waiting to be served - and it was clear no chicken was...

After placing my order at the drive through i decided to look back on the menu to see what the difference was between the two festive buckets KFC currently sell. Upon doing this the server ushered me on in a disrespectful manner even though I...

Dreadful place worst kfc ever, food super greasy and luke warm, no hot drinks for over 12 months, toilets and restaurant filthy, not been here for months until recently no change, so it's back to travelling to Nuneaton for a decent kfc

Opening hours don’t exist. They close when they feel like it, three times now at 22:05 on a Sat/Fri I’ve turned up at KFC to find it’s closed. Terrible no wonder people are avoiding this place. Head office hang your head in same.

I’ve been using the drive thru here for over a year and I can honestly say this is the worst KFC I’ve ever been to. Every week they’ve got something in my order wrong but the final straw was when I saw the car in...

This place serves Halal. You only find this out by going on the KFC site. No mention in the store for obvious reasons. I will never enter this place again..

Disgusting cold food. Wrong orders ALL the time. Can't speak a word of English. Interior is un-hygienic and never cleaned. There a crisp short of a packet in that establishement and the colonel would be spinning in his grave.

I had a chicken meal from KFC, Hinkley today. It was one of the worse meals ive ever had. There wasnt and herbs and spices on the chicken and the coating was hard and over cooked as were the chips. No fries just chips!It certainly wasnt KFC type of food

Vile, overcooked chicken, with no seasoning. Soggy oven chips. Nothing like a KFC and not worthy of the worse greasy spoon cafe. Never will I buy food from here again. Better 'KFC' can be bought from any supermarket

Staff are rude (Krush) couldn’t understand what they where saying avoid so disappointed will never go there again

I love KFC chicken and the food has most the time been really good, on several occasions they have forgotten my small beans, I'm not the type to complain but I have spoken to the manager on a few occasions. However my last visit had me in terror, after checking my order to make sure my beans were present, I happily drove home which takes me on average 45 minutes drive. When I got home and consumed my food and half of my Pepsi before I noticed something on the inside of the lid and behold..., some sort of flying insect. Once I took a second to think, I felt sick and vomited. Images are shown with the insect.

Popped in today as my son loves KFC. Previous visits included no fries, no ketchup, no card payment available via drive thru, no ice cream. So for me I'm not keen on visiting this particular KFC. Today's visit was hassle free, they had everything. The only issue was we had to sit on the stools as the tables that were empty had not been cleaned. But they were eventually cleaned during our visit. Food was very nice.

Service awful! Food not much better now we know why it wasn't busy... staff hardly spoke English drinks were flat need I go on came out feel very unhappy.

After witnessing staff cleaning the floor then the table with same said brush, I confronted the manager who couldn’t see a problem with this - he stated she would clean table soon but people had already sat down. I told the family who had sat down how their table had been cleaned they left and so did we. Happily travel now for a good “clean” kfc

We popped in here for bag of Boneless Chicken with chips, beans and coleslaw. It was delicious, but the place was so busy that we had to wait a while to be served, and then wait again for it to be prepared.

Uppn my previous visit last month we were informed that there was no ketchup only after we ordered and paid. This time we popped in for lunch, the place was empty and we were told their were no fries - so we left. Clearly poor management.

Why is it that we have two KFC takeaway restaurant's in Gravesend, one in Valley Drive and one in Perry Street, the one in Valley Drive is excellent, however, the one in Perry Street is awful, service slow, staff not on the ball and the chip's are disastrous, second time of visit thinking the first time may have been a one off, how wrong was I, I will never visit the Perry Street shop again and I will certainly tell all my friends and family about the absolutely awful experience

Brilliant value and good hot food. Family boneless bucket consumed, with no waste. Friendly and helpful staff just what you need.

First ever visit. Service and food was brilliant. But they didn't have any ketchup or ice cream.... No ketchup? C'mon just get it at the local shop in the mean time!?

Seen the bad reviews but our visit was a good one, excellent KFC.

Popular branch this - but unfortunately it’s very slow service - generally the food is good when you get it but it’s just so slow! They have all the usual offers and do apologise when it’s not quick but that’s not the idea of fast food :)

Chicken with great flavours and served so many different ways. Excellent for a dinner when working late

Always a fast service, average quality of food. Rarely disappoints really. It’s a decent enough kfc.

Ordered 8 chicken strips and 8 chicken pieces meal we waited 40 minutes then when we got it home the coating on the strips was brown the chicken pieces were not cooked properly skin not crisp and some of the chicken still pink. We can only advise people not to go here after phoning the manager and all he said was sorry it won't happen again

Visited KFC with my father whilst in the area. We were served by Fatima (according to the reciept). A very positive, smiley and helpful young lady. Who advised me to download the app and make use of the better offers. I also made my order and she then showed me a more effective way of getting more for my money. So thank you!

Having been badgered for weeks by our autistic son to try Kfc today we took the plunge.

fast food outlet but will provide care and service - found the staff OK and helpful - they tried to give value

Absolutely awful took 15min to get food then completely messed my order up by shorting me a peice of chicken and giving me a regular twister not a zinger no salt or spoon and a Pepsi that tasted like water for good measure By far the worst kfc in England....retrain all staff and maybe tell them to hurry it up a lil bit it is fast food after all if not I hope u have a fire or mc Donald buys you out. Good day

Had two disappointing visits here, won’t be returning as the chicken had ran out but offered an extra boneless piece, asked for a piece of corn as well and gravy, got to pay and wanted to charge me for the gravy, told them to cancel my free gravy! Didn’t get the corn either and the fries were cold, no clean up wipes and no sauces offered, hard to understand them as well cause of strong Indian accent, avoid or go macs , these are franchises and looks like this one is dying on its backside

We have visited this place 4 times this year due to its convenient location. Each time has been interesting.

We went to get some quick food from this KFC. We quickly turned around! This store is dirty, it needs a good clean. I’m surprised EHO haven’t been called. If it looks dirty from the front I wonder what the hygiene is like in the back of house.

To start with one toilet not working, other toilet lock on door not working and place was dirty- not sure last time was checked by staff.

KFC Hinckley should make it absolutely clear the chicken they are selling to the public is halal chicken.

We were visiting our daughter’s business and it was lunchtime when we left.

Place is a joke, the member of staff that served us was ridiculously slow then got our order wrong even though it was a set piece, then had to return as they had forgotten our bottle of pop, which was then warm. I love junk food, so this was a disappointment, luckily there is another KFC in Nuneaton which is professionally run, with charming staff

We visited twice while on a narrowboat on the Ashby Canal. Everything we had was very good, the place was clean and the staff were friendly. Everything was as we would expect from a KFC.

Staff struggle with basic English

Every time I go here the staff serving are sullen and there is nearly always something wrong with my order. missing items or something cold. it's been like this for ages - I would have thought the franchisee would have worked to correct this by now.

This KFC seems to consistently miss the high standard that I would normally expect from this chain. The service has...

Iv tenía muchos muchos problemas aquí y yo en coche de lujo para este Desford? Tengo un video de una rata corriendo paladea trozos de comida fuera en coche a través de la ventana, mientras estaba estacionado en el punto de orden. . . ....

Needs new staff, chicken is revolting, chips are soggy, no hot drinks again ? Rude staff, filthy tables 🤢🤢🤢

Nunca han sido muy bien aquí, falta de orden y artículos mal cerrado. Tienes que dejar su orden cada vez antes de salir del coche. Pero, los últimos tres veces he sido, a pesar de repetir mi pedido a mí, he tenido varios artículos que faltaban. Cuando he ido a ordenar el problema me dicen que no para que no han cobrado. Entonces prácticamente me dicen estoy mintiendo porque digo que no orden dice cosas. El personal no parece importarle el lugar o los clientes.

Simplemente horrible. . . . . nunca es rápido, el personal no es grosero carente de la interacción social y el lugar siempre está buscando como necesita una buena limpieza. Si quieres KFC ir a otro lugar.

enjoyed the louisianna hot n spicy chicken. shame they'd run out of coleslaw. shame they dont do deserts. filled a gap, fast service. happy enough. would visit again shoild the need arise.

Went to KFC last night, we had to wait 25 minutes to get our food and only 2 people in front of us. They run out of water orange juice gravy. No apologies staff really not very good. We all had our meals served separately. Shocking. Massive fan of KFC but not this one.

First and last meal . Three pieces of greasy thigh of chicken. No breast meat. Served originally with no drink and just two pieces. Went back for drink and third piece. Should of just left. Tried each portion ,wish I'd just stuck to two.. absolutely disgusting.

I have to say I have never in my life been in such an awful takeaway establishment. I attended on a Friday evening with my husband and 2 children, aged 5 and 8. It was getting late for them to eat so we thought we would enjoy a quick fast food meal. KFC seemed ideal as it was literally next to the hotel we were staying at. The restaurant was empty yet had about 20 portions of chips and tonnes of chicken sat in the cabinets 'keeping warm'. This put me off straight away. And just as I was about to order my food, a man came to the counter to state they had forgotten something off his order. Well, staff delighted in arguing with him that they hadn't, leading to the customer becoming quite angry. Not really sure how it all got sorted. As I placed my order, I got the impression the lady didn't really know what she was doing. She spoke very poor English and appeared to struggle at the till and when she asked if I wanted anything else, I asked her if she had added my drink and side order of chips. With a vacant look on her face, she said no. So I tried explaining to her again what I wanted. Clearly not understanding my simple order, she engaged in a massive conversation i her own language (not English), with the rest of the staff, which I thought was pretty rude. It somehow lead to a big dispute about how the drink would be an extra 99p and the chips would be an additional 99p, despite the signage in the shop stating that drink & any side order for £1. The lady tried disputing that the '&' sign said 'or'. Despite trying to explain to her that it didn't say or, we realised weren't getting anywhere fast and made a quick exit from the shop. Truly awful staff and service. Enough to put me off KFC for life. Certainly would not return to this one if we ended up staying in the area again and would definitely NOT recommend it to anybody else either! Stay clear!

After a long wait (over 15 minutes) using the drive through, there was missing food, floppy chips and rubber like chicken. Avoid this branch of KFC.

I took my 3 grandchildren to KFC, Coventry Road, Hinckley. We ordered 3 popping chicken meals, chips and wanted 2 wraps, but were told only 1 wrap was available. I also ordered a coffee but was told only black coffee available as they had no milk. The 3 portions of chips were cold, so I asked them for replacements. The chicken wrap was cold. Since it was the only wrap they had, I didn't want it reheating, so I gave it back to them. I thought I would check the popping chicken my 3 grandchildren ordered, when they bit into them they were also luke warm, so I returned them too. I certainly would not go back there again.

Waited for roughly 10 minutes to be served, despite only 2 people being in front of me in the "queue", at 4pm on a Tuesday afternoon. Hardly rushed off their feet.I ordered a boneless dips meal, (which arrived after several miutes without dips) and a cup of tea (which arrived without milk, sugar or spoon). No condiments, sauces, dips, straws, napkins on display anywhere - I had to request each and was met with overwhelming apathy.Thankfully the food was at least warm.

This KFC was very good for the service and food. The staff were pleasant and helpful when I visited most lunchtimes.

Ordered 3 boneless banquets and 1 8 piece deluxe boneless feast. Food cold, chicken tasted like rubber, drinks and side orders all wrong! Phoned to complain once got home after 7 minutes gave up as was getting nowhere. Will not be returning.

Staff are perverts and wouldnt stop looking at every womans breasts. Food is rubbish. Hygiene is poor

Discussing!!! staff shouting in all languages and food cold!! What a waste of space.. Staff need to be sent back to where they came from and shown how to speak Handel food!!!

Die Speisen schmeckten wie in jedem KFC und das Personal war freundlich. Das Lokal jedoch machte einen schmudeligen Eindruck. Die Sessel waren schmutzig und ich musste mir einen Tisch suchen, der mir etwas sauberer schien.

Cash handlers from the drive through also handling food without washing their hands - Cold food, Dirty eating area !

I don't know whether it's an issue with KFC itself as I have heard lots of bad reviews about many of their restaurants, but this one is gross.Whenever I have been in, the floor is usually filthy and the tables haven't been bothered to be cleaned at all. It doesn't make you want to eat in there and if that is what the public areas look like, imagine what the back where you don't see is like?!Last time I came in, which was a while ago as I avoid coming here, I mentioned to a staff member that perhaps he could clean up one of the many tables so we had somewhere clean to sit and he just shrugged and carried on with what he was doing! Compared to Mcdonald's where someone is always cleaning the tables, this KFC is always filthy and puts me off wanted to eat from there.

Went through the drive thru and saw rats running across the drive thru lane. Reported it to staff and was told that they know and have reported to eho.

I have been here a few times. The food has been ok most of the times but quite a few number of times the food hasn't been up to the standard that is expected. The food hasn't been as tasty as it should have been, some chicken dry, gravy bland and watery etc. The staff haven't always been the most friendly. The cleanliness hasn't always been the best both in the seating area and the toilet area.

Dining room needs a good clean also the toilets. No happy staff. One member of staff on his mobile phone in the back room when the servers were waiting for fries to be cooked. Food ok, when finally arrived. No stars from us. HINCKLEY TUNGSTEN PARKTUNGSTEN PARK, MAPLE DRIVECOVENTRY ROADHINKLEYLE10 0NQ

I required a quick solution for lunch, bad decision to go to KFC Hinckley. It's the first time I have used this KFC since it moved out of the town centre, it will be the last. I decided I would go into the "restaurant", it was dirty, the staff seemed pre-occupied with doing little. I wasn't asked if I was eating in they just put the purchase as a take-away, which made my mind upas to where I was eating, In the car. I asked for a side of barbque beans, because I remembered them as being very tasty and in a thick sauce, NOT anymore, very watery sauce not nice.

KFC gravy is meant to be the famous thick gravy we all enjoy but from this kfc, if you like brown water then your in luck as that's what you get. I asked them is your gravy like this all the time and they answered errrr I think so. Not a clue that place. avoid and make the effort to go to Nuneaton kfc as all reviews are good.

I have to say I have never been in a more dirty and poorly run fast food restaurant... I will be heading over to nuneaton from now on and I will recommend that you avoid this place like the plague cause you will probably get it if you ate here...

The whole place is dirty and you had to wait ages for food... always think you can't go wrong on kfc but this one is so bad that will never go again.

Even allowing for the extremely cheap and cheerful nature of KFC's, this place is awful. Looking for a quick meal for a couple of small children, I took them here but won't make that mistake again. Communication with the staff was difficult to say the least, the environment is not exactly inviting and the quality of the food was poor. I won't be going back.

This KFC was dreadful, we went in for a bite to eat on the way back from LondonThe staff were unable to understand our requirements and ended up pointing at the pictures.After ordering and paying for Hot Chocolate they told us they didn't have any We sat down to eat and the chips were hard and cool, the burger wasn't very warm and the tables and surrounds were dirty

Restaurant clean enough, but service slow, staff didn't listen properly and when got back to the premier inn I found order was still wrong!

shocking, the service was awful - rude!! Food was cold - no spoons to eat beans! Piece of chicken had come straight out of the fryer and not drained. Chips were very dark and suggested frier oil had not been changed for a long time. Will be contacting environmental health regarding this one!! Avoid!

Nothing like the kfc we are used to service is very rude if I'm honest and food doesn't even taste like any other kfc I've been to before would defiantly avoid this kfc

We've been going to this KFC for a while now & after so many disappointments with this place we will not be going back! The tables & floors are dirty, we've had a lot of cold food been served to us (a cold chicken burger mmmmm yummy!!!) wrong orders, missed out food on the orders & they don't speak great english! To be honest there's nothing great to say about here at the minute, they need to sort it out before we return!!

I've been disappointed by this newer restaurant since it opened, being told there's no gravy, no fizzy drinks available etc so haven't been in ages, we've been driving further to the one in Leicester which is miles and miles better. The staff were unmotivated and even with an empty restaurant all the table were disgustingly dirty!!!! We chose the cleanest table and wiped it down ourselves. My better half went to the toilet where there was NO toilet paper and had to go into the men's, but didn't mind so much as there were no customers there, by the way it's 1pm on Sunday and the restaurants empty. Avoid this place like the plague and the dirty pictures when they get approved are from my visit!!! This place give KFC a bad name and I'll never eat there again!!!!!!!

Very efficient staff, not very talkative, but fast service, clean tables.Restaurant was a little cold, but would call againFood was fresh, hot and tasty.