Marco Pierre White Steakhouse Bar & Grill Hinckley in Hinckley and Bosworth - Phone Number, Reservations, Reviews

Fabulous service from Alan and John! More than a credit to the company! Made us feel so welcome and relaxed! Food and drinks really good and a complimentary birthday dessert and glass of Prosecco for my partners birthday! See you again soon guys ❤️

Steak was terrible! Honestly had better from weatherspoons! It was like trying to eat a football boot! Chips and peppercorn sauce was decent tho 🥴 £40 for sirloin steak, chips and peppercorn sauce with a bottle of water! 😳

Uninspiring is all I can really say. The food is bland and somewhat under seasoned. Therefore over priced for what it is Service is good and attentive. I was expecting great things, after all it is labelled as Marco Pierre White. I stay at the Leonardo quite often, but this is the first and last time I'll eat in this restaurant. There are better restaurants close by.

Best food I’ve had in a very long time. Will also like to say Jon was amazing and gave excellent service.

Best food I’ve had in a very long time. Will also like to say Jon was amazing and best service I’ve had in a long time. Was my birthday meal which I didn’t mention but I was made to feel so welcome by Jon and I couldn’t fault his service.

Food and service were excellent Steak was cooked exactly as I like, my partner and I had a very good experience in the restaurant. 1 failing from my point of view and the sole reason for only a 3* review - this is a management failing Where do management deem it right to add a service charge to the bill NO restaurant should presume this to be good business I take offence to this and sadly the waitress didn’t get her worth - the restaurant owners/management owe the waitress £15 as I would of tipped and regularly tip between £20 & £30 for good service. I will think twice about dining at a restaurant that feels it’s correct to presume what its customers should do or even suggest it

Not quite the quality of food that we should expect from a restaurant with Marco's name next to it. The starter was tasty enough, but, for £11, I would have expected more than just a single piece of bread with butter on with my salmon! Having to buy bread as an appetiser before the meal came is also a little strange, not something that I'm used to at an upmarket restaurant, although maybe that's how places are managing their costs these days! The steak was fine, but the chips and tomatoes were a little on the sparse side. The most disappointing thing was the coffee, clearly filled up from a hotel machine as it arrived within about 30 seconds! Not really value for money and we won't be returning

Terrible. After waiting 1 hr and half for food it was that bad we didn’t eat it. Waited forever just to get a drink. Disappointed

I really loved this restaurant. Me and my partner was celebrating our anniversary and they made us feel so comfortable. The staff was so friendly and lovely. My waitress was john and alen. Thank you for making our dinner so lovely.

Top class food, wonderful staff who looked after us

Really loved it here. Food was absolutely delicious and the atmosphere was lovely. The waiter Ollie was an absolute credit to your company and was very professional and friendly. We would definitely eat there again.

Staying in the hotel this was attached to and had a couple of choices for dinner - an overly busy bar restaurant with terrible looking menu or this place which was near empty. (It was a cold mid week night I guess). I took a chance here then checked the TA reviews and heart sank. Actually, better than expected - great friendly service, nice smoked salmon starter with lots of garnish and a GREAT juicy burger and fries (which were on 50% off on promotion for January). Wine was expensive, but aside from that - no complaints (though I would NOT have spent over £40 on a fillet steak.

Staff were fantastic, knew exactly what they were doing and made me feel so welcome as a single diner away for work. Food was fresh, HOT and tasty. Great wine recommendations by very knowledgeable staff!!

Amazing service and a nice atmoshere, although the conservatory area was a little chilly. After a small issue with one of our mains, the staff went above and beyond to make sure we had a lovely evening (Jon and the Manager were especially nice).

Caesar salads aren't the most exciting but this was boring and very plain.

We were staying at the hotel. Our party of 4 adults dined here on a Saturday night. So obviously it would be quite busy. But there was only two staff doing practically all the work . Our lovely waitress was rushed off her feet at one point dropped a lot of dirty plates at a table She was mortified. The mains were delicious, the Beef stroganoff and Colonel burger .and although the lamb was delicious a lot was wasted due to the amount of hard fat on the strips of meat.

We expected a very nice meal with good service. Unfortunately this was not the case. After 30 minutes we had to go to the bar and ask why we had not received drinks ordered. After an hour we asked 2 wait staff when our food would be ready and were advised it was being plated up. When we finally received meals the Swordfish was very nice but the steak was chewy and lacking in flavour. Tomato accompaniment was tastiest part of dish. Restaurant lacked atmosphere and was very disappointing.

Food took ages to arrive - 40 minutes before our starters arrived. Main course similar. We actually have up waiting for our pudding it took so long, and left.

After a 4 hour journey and looking forward to a Rib-eye steak, I have to say this was the worse steak I have eaten period. Very poor quality, undercooked and even the replacement steak was just as bad! I wish I had gone to Miller & Carter up the road now! Marco Pierre White Steakhouse!? Not a chance!

I was here with my nephew and his girlfriend, a special occasion that went well with good friendly service and faultless steak. It was on the expensive side, but if you want cheap, go to Wimpy. I’d definitely eat here again.

The experience at this restaurant was exceptional. The food was incredible & all accompanied by fabulous cocktails of the day. The staff made the experience though… without them it would not be the same!! So friendly, efficient, helpful with dietary requirements & they all made our experience extra special. They are a credit to this restaurant! Thank you to Chelsea, Jon, Xena in the evening & Sharmila at breakfast. You guys are simply the best!

Yeh, 3 star is about right, Worst ribeye I've ever had! Marco I think uou need to spend some time there to save your name. The house wine should be a loss leader not a cheap wine for profit, as it really shows!

Ristorante adiacente all'albergo dove allogiavamo. Prezzi molto alti, qualità del cibo mediocre. Personale gentile.

At the hotel on business and so no option. Despite a colleague saying her previous meal there was not good we gave it a try. Food was ok. But had expected it to be fabulous for the price. Chicken dish was a nicely cooked chicken breast one potato and a little spinach with a pretty tasteless gravy. Colleague had the pork escalope which was dry and the chips were extra! Then 12.5 percent service charge (on line said 10). All in all very pricey bland small portions and would not return.

We wanted to eat there but we didn't due to the woefully Poor vegetarian options

Was really looking forward to this restaurant that Marco Pierre White puts his name to - I would think all the food we had tonight was definitely frozen - nothing appeared freshly made, I’ve had far superior food at a travel inn at a fraction of the cost. The school children weekend staff were friendly and apologetic. All in all a very uncomfortable and disappoint meal.

Friendly and helpful staff, great service and beautiful food, will definitely be back.

We visited at the weekend for drinks and dessert celebrating our wedding anniversary, lovey relaxing atmosphere, nice decor and we had a wonderful evening, the service was fantastic by our waitress Kaylin thank you

We dined here on Saturday evening and enjoyed a really good dinner. The service from the staff was friendly and attentive. My fillet steak was out of this world. The decor was modern and provided a pleasant environment for our meal

Attached to a hotel and just doesn’t appeal to me, we had breakfast in here and wasn’t to bad to be honest not the best breakfast but also no the worse.

This was my first visit to this hotel for decades and i was delighted to see there was a Marco Pierre White restaurant inside. Unfortunately the quality of food was appalling for the price and i am stunned that chef Marco would allow his name to sit alongside this bog standard offering. The photos i have attached are self explanatory. £10.50 for six pieces of calamari that looked frozen. The tartare sauce tasted as though it was from a jar and the lemon was crudely cut in half. "Half a lemon with your starter sir" The hotel was packed but the restaurant empty. Dozens of customers were seen leaving the hotel probably to taste the far better calamari starter at the Miller & Carter! The main courses were all £19.50 and i have tasted much better fish and chips at most pubs on a lunchtime menu. Tasteless mushy peas. reasonable chips and a piece of fish with stodgy batter that looked very much pre prepared. It was ok but not worth the money or the title of Marco Pierre White Fish and chips! Is this really a £19.50 burger? Is this really the best presentation of a burger that they could do? On a positive the young staff were lovely and attentive and the restaurant is warm and welcoming just lacking in customers for reasons stated above. It is difficult to know where to go with this one. Nobody in the local area talks about this restaurant and nobody i know uses it. What a shame as it is a lovely setting.

Marco, you really need to be more careful on the restaurants bearing your name. Having chosen fish and chips at nearly £20 I was expecting something special. A small quenelle of mushy peas, cold, a few chips and a meagre piece of fish in thick stodgy batter that was actually thicker than the fish it contained. Poor service and a boring environment. This is not a good reflection of your name.

This was one of the best experiences I have had in a restaurant. The service was personal and exceptional. The food look and tasted delicious.

Food was great and James was awesome. What a shame he is leaving. Great customer experience :) thank you very much.

This was a very disappointing experience. The food was poor value for money. We ordered three Fish and Chips and one American Burger. All portions were small. The burger came without the sweet pickled cucumber as the chef had forgotten to add it not to mention the poor quality burger. The Fish and Chips was bog standard, the mushy peas tasted as if there were from a tin, the Chips were probably oven chips and the fish wasn't great. Our view is this doesn't live up to Marco Pierre White's standards or reputation. It feels this establishment is living on the back of his reputation. The only good thing was the warm baked sourdough and the very attentative staff.

A lovely meal, especially on half price offer on mains. Great way to try something different. Very relaxed atmosphere, service was very attentive. A little chilly whilst sat in tbe restaurant as near to the entrance. Would return.

Me and a colleague came for an evening meal during the England v Wales game so the resteraunt and bar were busy. We received great service from the staff, but had well over an hour wait for our main course. We asked how much longer it would be after 60 mins had passed and were told 10 more minutes. Our food was eventually brought out and we had no complaints, it was amazing. Due to the wait, we were kindly offered complimentary drinks and dessert, the desert was amazing too. Overall the food was lovely, but we want to highlight the amazing service we received from Jon. He was hands down one of the loveliest, friendliest waiters we’ve met. He is a credit to the team and really turned the vibe of the evening around for us. We passed our thanks on to his manager on the night, but we were so impressed we want to extend our thanks again. Thanks so much Jon!!!!

Very poor experience. Ordered a burger from the menu. Specifically asked for to be cooked pink. Waitress kindly took my order and no problem with this (to add this waitress was really nice and welcoming) About 20 minutes later my burger shows up at my table with a different waitress and the waitress says “oh and your burger maybe over cooked from what you asked as due to health and safety we have to cook it to a certain temperature.” As she put it down on my table. No indication what I had request was a problem,till after they had cooked ( I say cooked, it was cremated) and presented it me at the table… is it not customary to warn customers in advance if they can’t do something? Not after it’s already been cooked? I’d have been happy to change my order to something if they couldn’t fulfill my request as I don’t enjoy a dry burger. Alas I wasn’t warned at all. I begrudgingly ate it, Burger was dry as a bone. I’ve had jerky with more moisture. Chips were tasty though. Many burger places around the world manage to cook perfectly pink burgers within health and safety guidelines perfectly well. Seems it must be out of reach for the chefs at this establishment. Then I ask for the bill and there’s a 10% service charge slapped on, so not only did I not get what I ordered. They even had the cheek to slap 10% on top. Very disappointing all round. Expected more.

Although the steak was nice it was more of a well done than the medium I asked for.

Looked on online on the same evening and three of us had already choose what we wanted... arrived at the table and were given different menu...the food that we had looked forward to wasn't on.We had a small steak each and mine was tough and very grissley with lots of sinnews ...told waiter and he apologized but that was all..on the plus side very clean but quite expensive.

Not good, not good at all, very average service - nice enough but evidently no or little training, nowhere near the level expected for the price, dirty chairs (and we were first in that evening and so hadn’t been cleaned since lunch), 1 member of staff was actually quite rude! This is our second visit, first visit was a few years ago when it first opened and that was poor as well, gave it a try but won’t be returning.

Starter forgotten and had to b e requested. One steak was cold, one not cooked at all at one end. Another table of one was brought the main course before the starter!

We’ve had some amazing meals at the Nottingham restaurant. Hinckley was a let down - a steakhouse with 2 choices of steak (steak & chips or beef wellington). Our beef wellington (for 2) came on 1 plate so we had to divide it. The waiter poured us a glass of wine each and then took the bottle we’d paid for away!!! We had to go and find staff to ask for vinegar and the bill. To say it was Valentines weekend there had been no effort at all to make the experience special. A real let down that I won’t be doing again!

I went with some friends and had a wonderful time! Staff were fantastic!! had fillet steak with garlic king prawns and i must say this was cooked to perfection and was very delicious!! I highly recommend and can’t wait to return back very soon!!

Poor quality steak that was cooked incorrectly and I still had to pay £30 for it!

I’m always sceptical of 1 star reviews; but I literally have nothing good to report. I ordered the Alex James, I waited over 30minutes with half the restaurant empty, the manager apologized a number of times, even though I hadn’t been chasing. When it came,...

really nice place and excellent service but a little pricey for a lunch time would only go for a special occassion in future

I was a little apprehensive as I have been to a couple of these Marco Pierre places and they were medico at best with a high price. This place however surprised me as the food was exceptional! (I couldn’t not recommend enough the lamb!). The...

Great venue for a work conference where the staff looked after us. The staff were very attentive and catered for our needs. The facilities were great and met all of the staff needs.

Food was ok but didn’t really live up to expectations!!! There was no atmosphere or omnibus in the restaurant. We would not visit this restaurant again!!!

Nothing special about the food. 1 Male waiter was particularly ignorant. Virtually threw food on2 table then just walked off. Not impressed.

The food was superb and service was very good. We had a Groupon voucher, but would have been happy to pay the full price. The ladies in the restaurant were attentive and kept checking that we had everything we needed. Overall a lovely evening.

Stayed for 3 nights and on final night dined at the main restaurant. Service was poor (excess of an hour for main meal which was a steak), food orders were wrong and had to be corrected and the quality of the food was very poor...

Absolutely shocking !!! The amount of things that went wrong with our meal was borderline funny. So we received a gift for Christmas of a 2 course meal for 2 that had to be used before the end of January 2020, Groupon voucher. When we arrived they couldn't find our booking, luckily I had email confirmation on my phone. Our table was nice enough, set nicely with glasses, crockery and cutlery all sparkly clean. The Menu for our deal was a smaller version of the main one. A fairly good choice of each course. I had Mr Whites Scotch egg, which to to fair was blooming lovely, I just wished I had called it a night there and then. My wife had a Butternut squash soup which she said was ok. Main course I had Roast Chicken Á La Forestière. Fricassée of woodland mushrooms, fondant potato, madeira roasting juices, buttered leaf spinach, I also had a side of dauphinoise potatoes. My wife had, Fried Fillet of Cod ,Sauce tartare, triple cooked chips, marrowfat peas Well this is where it all started going downhill. We received our mains and were amazed by the size ....they were huge ! We were given a side of mushrooms by mistake. The side of daulpinnoise potatoes were disgusting, they had been burnt on the bottom and I'm 100% certain they were at least 2 days old and reheated, dry and with a pungent flavour. They chicken itself was cooked ok pretty tasteless though, the fondant potato was rotten in the middle and rock hard and obviously hadn't been checked. It put me off my whole dinner. Ispoke to the waitress about these and was asked if I wanted replacements....er no thanks ! My wifes Fish came battered ! Which wasn't even mentioned on the menu and the chips were poorly cooked and quite hard. I skipped dessert as I'd had enough of the place by then, but my wife had a millionaire shortbread with bitter chocolate ice cream, it was neither of these things, it was cheesecake with vanilla ice cream, we asked if this was the correct dessert and was assured it was. To add insult to injury our napkins were covered in bits that transfered to our clothes. The serving staff on the whole seemed preoccupied with something else with only 1 male server doing most of the work, poor communication towards the guests. The Chef did come out and apologise and said he was embarrassed and waivered our bill, which was an empty gesture really considering most of our meal cost was covered by a gift voucher. I would have given this review 0 stars if possible.

I originally bought this Groupon deal for a friend’s Christmas present, then changed my mind and we used it ourselves. I am so glad that I did not gift it! It would have been a huge embarrassment had we ever discovered how disappointing the experience...

Hotel restaurant no Marco in sight. Food ok but not exciting. Room cold draught from foyer. I would not recommend to eat here unless your getting a deal! Staff friendly put lacking experience.

We were seated in the conservatory by the emergency exit (the cheap seats), probably because we had a Groupon voucher. Meal was nice, Keith Floyd burger was a little greasy and the sticky toffee pudding was not hot. Otherwise it was reasonable. Only comment is...

Went for dinner with a group last night food was good and service from staff was exceptional . . . . .

We had a table of 8 for a friends birthday, first time visiting and couldn’t have been more impressed. The food was delicious and presented well too, the staff were more than attentive with needing more drinks etc. Cocktails I’d highly recommend, they were mixed...

Nice restaurant food very nice could be a little bit bigger portion's sticky toffee pudding very very nice, a bit expensive but it is, a la carte would go again bit of a wait but not long but gives you time to savour the ambience.

Eaten here a few time when staying in the restaurant. The food here is never bad but never great. The service is also very slow, It could be such a nice place to eat

nice atmosphere the staff are not as attentive as you would expect but thats about it. food well presented but poor quality,

Lovely ambiance in the restaurant and the food was okay. Just seems vastly overpriced for the quality of the food.

It was FREEZING!!! We had booked a table in the restaurant at 7:30pm but we went in early hoping it would be warmer in the restaurant as the rest of the hotel was freezing - IT WASNT!! It was so cold we sat with our coats on. The main double doors were wide open (leading to reception) so we asked to be moved tables but we were told the area further away was for breakfast only so we couldn’t sit there. We asked 3 different members of restaurant staff if the doors could be closed and when nothing was done we complained to reception. Then the doors were then closed and 4 portable heaters were placed around the restaurant, obviously other guests had complained too! The food was ok but not the standard I was expecting for the price. It wasn’t full but we had a long wait for food to arrive & between courses. The walk from the restaurant to the toilet was so long we had to use the wheelchair to take Grandma to the facilities?

We went to Marco Pierre Whites for my birthday meal. we had heard some bad reports about late service, rude staff and poor quality food ??!!! I felt that I wanted to post our experience as it was totally lovely, the staff were more than...

OMG!!! Where do I begin ... the food was soooo delicious I still can’t get over the pure pleasure I had from every single bite. It was literally to die for. I went for a French onion soup, until now no one has managed to top The Cote for that! I also had baked Camembert with sourdough bread and vine cherry tomatoes, fries and 70% cocoa chocolate mousse for the dessert. The staff were very friendly, professional and I just can’t fault it! Loved it thank you so much!

We ate here on Friday 25th October, we were working in the hotel setting up for a trade show so we're very much looking forward to dinner.

Came here on a quite Wednesday night, the ambiance and the service was excellent. The staff were so friendly and made our night very special. We was greeted to free Prosecco to celebrate our occasion. The food did take a while to arrive with starters first then a steak each as main. If I’m honest as a steak lover it wasn’t the best streak I’ve ever tried it was very tender having only had it done medium. But everything else was spot on.

On Saturday 19th we my wife and myself arrived at the Restaurant with high expectations.We were taken to a table for pre meal drinks,everything fine.....we were taken to our table,browsed the menu,but we had looked online and decided on our choices,I was also expecting a wine menu....NOPE...had to ask....the wine arrived and just plonked on the table.....we had to open our selves...we had no wine glasses..NOT what I expect at this class of or any class of restaurant,my wife chose beetroot with goats cheese,Fillet of Cod,myself Whitebait,Ribeye Steak with spinach.The Starters arrived,Whitebait was very nice,but my wife's was laughable Thin slices of beetroot with pea sized goats cheese pieces and watercress garnish.....for £8.50 robbery.....poor presentation.....Then we waited 40+ minutes for our main course ,had to mention to staff,then it arrived,then had to wait 5 mins for my Mushrooms and spinach,mushrooms cold,Steak just warm....we were both hungry so the meal was eaten and cold but very nice and well presented...but not good enough.....The Manager came over apologised for the poor service offered a discount,free drink voucher and a 20% of voucher on our NEXT VISIT.....our night spoilt and in my opinion not compensated enough. A RESTAURANT THAT CARRIES A CELEBRITY CHEFS NAME..don't make me laugh far to expensive for that level of service...

My husband and I arranged for a meal here after we got married in Las Vegas. There were 20 adults and 4 children and we were all looked after extremely well. James was especially helpful and attentive. We were given a free bottle of prosecco and after dinner cocktails, the food was lovely and the privacy of the conservatory was ideal.

As an ex chef I have to admit, I was expecting a little more in regards to the food, but the staff were absolutely wonderful, and I would go again, but perhaps I'd try another dish to eat next time ....

Had 3 course menu £25 which was great value for the quality of the food.

We dined here on our last night of our stay at the jury's Inn Hinckley island. The purpose of our trip was my birthday and having eaten at one of Marcos restaurants in London I had high expectations, maybe mistakenly.

Burgers were nice when we got them, but had a long wait for them. Quite a few things not available to order from menu, lights flickered in the conservatory.

Living locally we thought it was time to try this restaurant as we eat out regularly the menu choice was poor apart from steaks we ordered a starter of olives main course arrived before we had chance to even get halfway thro the steak was ok but the little bit of green leaf and 3 small vine tomatoes were not what we would expect of a meal costing £32.50 each we then ordered a sweet to share the tart was burnt around the outside and extremely dry the whole experience was poor and disappointing in the extreme would not recommend or be returning.

We dined at The Marco Pierre restaurant on our first night of our two day stay at the hotel. We dined as a party of eight. Frankly it was appalling. Four out of eight main meals were sent back as the meat was not as we had requested and was over cooked. However, the same plates were brought back with the same piece of meat. How did we know, my lamb was still overdone and my friend’s was the same steak with the same cut she had made into it previously!!! When we complained to the duty manager his response was “that’s as blue as you’ll get it”!! They did knock off the price for two wines but for the price we paid for the meal we expected better. More than London prices!! I wouldn’t choose to eat there again!!

Very disappointing, fillet steaks were very over cooked, sauce tasted like a packet mix,powdery, salad just mixed leaves and onions and the dressing tasted awful. On explaining the steaks were over cooked nothing was compensated or offered. Waiting staff very impersonal and inattentive, not what you would expect from this kind of “quality restaurant”. Will not be returning.

It seems that the issues that were apparent here when this restaurant opened under the MPW label some years ago are still prevalent today! We booked a party of 10 but were split up over different tables. The vegetarian offering was very limited and poor. The steaks were fatty and difficult to chew. We weren't even asked if we'd like more drinks or even desserts as the staff seemed more anxious to start preparing the tables for breakfast!

As soon as we walked in we were greeted by the friendly staff. The atmosphere was lovely and the restaurant was decorated nicely.

Was expecting more favours fm the steaks since this is a highly branded steakhouse. our dinner was saved by Courney who was great in her service, she is attentive and patient with our group of 4.

My friends and myself enjoyed the meal in the Marco Pierre White restaurant on the Friday night, but they run our of the red wine, at 22.15pm which we liked, and we had to order another more expensive alternative. We were asked to leave at 22.30pm.

We had a recent stay at The Jurys Inn hotel, Hinkley Island for business, and was quite excited to see this restaurant as part of the hotel.

Marco Pierre White afternoon tea vouchers are sold for this venue but really they shouldn't be. Obviously so few are sold its not worth opening the conservatory and we were served in the piazza.

Really good T bone steak. Service was excellent - John was a fantastic waiter, very polite, nice bloke. Would recommend and will be dining here again when I return to this hotel

No coincidence that this was one of the few places with a table available. Nice place, great staff but the food is average and well overpriced for the quality! I don’t mind paying the price if the quality is there but not sure it was

Overpriced meals that look likes they had been prepared by a child. Portions ridiculously small, mains looking like entrees. Would be OK if the portion sizes reflected high quality food, but unfortunately nothing of the kind. Bacon chop was tougher than a romans sandle!

Our group of 10 gave our choices days before we even were there. Then they are able to bring out 8 starters in stead of 10. By the time the 8 were finishes the other 2 receved ther food. Everything was very average, so things really not good (egg Benedict, Mac and cheese). Staff is running like crazy but only fzw things seems to go ok. All very young people, i think the place is lacking some experianced leadership.

The restaurant is pleasant , nicely laid out tables, the staff are very polite and helpful,however the steak I ordererd was very tough and grissly, I had expected it to cut like butter as you would expect in a marco pierre white restaurant ,the mushroom sauce I ordered was a small dish of sliced mushrooms no sauce in sight, I ordered a green salad it was tiny . I and my husband were dissapointed as we had expected a superior quality meal, this was definitely not worth the cost and I felt sorry for the staff who acknowleged that they had recieved other complaints about the steaks. Marco piere white restaurants really need to ensure that their inflated prices are reflected in the quality of the food they serve and I would not use or recommend this restaurant to anyone. I appologise to the lovely staff they do not deserve this review , the quality of the steak is obviously poor and it is not their fault. ps they need to check their tables , we had to move as the table rocked badly only to move to another table that rocked badly , we had to resort to keeping our drinks on the window ledge.

My partner took me for a Valentine's Meal last night. On arrival we were seated and greeted by a friendly waiter and give a complimentary glass of prosecco with a floating raspberry, nice touch.

Very nice if a little pricey burgers, but well worth the cost as they were excellent. Good selection of both wines and beers. Staff very helpful

Menu could do with updating. Not much choice for vegetarians or pescatarians. Staff were really nice though was served by James, very nice chap.

Staying at the hotel it was easy to eat here. The quality of food and menu was very good. Service was excellent and the food served to the standard you would expect from this named chef.

I have been here a few times, and generally have been satisfied, however we visited last Saturday and I have to say, the food and service was a shambles.

Not the world’s best food - meat over cooked to the point of extinction, greasy fries, onion rings redolent of Aunt Bessies ... premium prices though. Only saving grace was the server (Mollie) who was engaging, pleasant and very hard working. Avoid the Alex James Burger like the plague ...

Lovely friendly staff topping up the wine before we could ourselves. Amazing food. Hubby says best steak he has ever had. Portion size was just right. It was a little expensive but we expected that.

Lovely setting and welcoming staff waiters had knowledges of the menu and wine list.. Food was excellent.

Food was fantastic, great ambience and lovely staff! Came in for a family Birthday and couldn’t asked for a better evening while it was busy the stand out part was the staff. Never felt so welcome and accommodated. Our waitress Courtney was fantastic and did a special birthday plate which was a lovely touch

We went there for a birthday celebration with family expecting a treat as Marco Pierre White has his name on the door - how wrong could we have been! The starters came the potted duck was indelible, dripping with grease, I know duck is fatty but this was ridiculous, crispy calamari was anything but crispy, it was undercooked, beetroot and goats cheese salad - you needed a magnifying glass to see the cheese, the scotch egg was poor in quality and you actually just got the scotch egg on a plate no side salad or garnish, on the plus side the prawn cocktail was nice!!

We visited as my partners mum was staying at the hotel. The decor and lady who seated us was lovely but it all went downhill from there. We ordered bread and water and had to ask for that when it didn’t arrive, the shrimp curry had 5 shrimp in it, the burger was like leather it was so over cooked, we waited a while for sticky toffee puddings and when they arrived they had a different ice cream than advertised. We asked about the ice cream and were told they had ran out of the original. Instead of asking what we would like they just picked it - the waiter also walked off while we were talking to him.

Was a little apprehensive since reading the reviews but they couldn’t be more wrong! While it was busy the staff were incredible and made our evening so special! Would like to mention our waitress Courtney went over and above to make our evening fantastic also to the other members of the team who were also incredibly welcoming I think Charlie and and Jon? Thank you again so much and will definantly be back soon!