KFC Blyth - Valley Retail Park in Northumberland

There was not a single clean table in the restaurant considering every table was empty - the bins were overflowing and the staff were just stood chatting, we werent acknowledged at the counter for 5 minutes whilst they finished their conversation and then when we finally were served Holly W who served us was the most miserbale person i think i have ever known to work in customer service. As she mumbled our order you couldnt even hear her - i asked for a meal you no longer do and then asked if you do something similar to which she looked me up and down and looked up at menu not speaking and rolled her eyes. I honestly am gobsmacked, no acknowledgement from any staff and the whole place was unsanitary. They could actually acknowledge customers as you walk in and serve them without standing having their own conversations while you stand and wait for them to finish for 5 minutes. The all looked like they couldnt be bothered and it was quite uncomfortable.

Called in after shopping as a treat for our Grandchild. There were no other customers. I order a boneless meal at £8.49 and asked for coffees for us but apparently they don't serve hot drinks as their machine has been broken for ages according to the server. The boneless meal consisted of 3 small pieces of chicken and 12 skinny fries a dip and drink. The portion was very small. When you compare with a McD happymeal at only £3.89 this was an absolute rip off. The place did not look very clean either. Will definitely not be back

What my advice...drive by and go elsewhere, avoid and save your money, very disappointed. Customer service was appalling girl who served us was more interested in making conversation with colleagues and chewing gum. Ask for upgrade, you would think I was talking a foreign language, I said it didn't matter. we got two fillet burgers, limp lettuce not many fries and cold drink 18 quid not worth the money at all ..not be back wouldn't recommend at all ...drive past plenty more restaurants about with better service and more value for your money

First visit here and I was not impressed. Tables and floors were filthy and the bins were overflowing. It wasn’t even busy. They have a hygiene rating of 5, but I don’t know how. They need extra staff to ensure everything is clean. When I went to use the toilets I discovered they were gender neutral with separate cubicles (I thought I’d gone into the men’s by mistake,) and they were disgusting. I did not feel comfortable sharing a toilet area with men. I will not be returning to this KFC in the future.

Absolutely ridiculous, I’m surprised this is still open. Service is terrible, wait times are very long with the drive through and inside. Avoid

So, I ordered 3 identical meals, + 2 cherry Pepsi, 1 Pepsi max. Obviously, that was too confusing. 15 minute wait for the boneless fillets which were added to the cold fries and popcorn chicken that had sat waiting. An eye roll, 2 tuts and a shrug later, I get fresh items. One dip, no sides. Another eye roll and tut when I ask for 2 more dips and the missing thimbles of gravy. No napkins ( got none / eye roll ) No salt sachets ( got none / eye roll ) 3 large cherry Pepsis ( my turn for the obligatory eye roll) Slow, slovenly and disinterested staff, dirty premises and more interested in their Go Eat orders. Overcharged too, but by then, I just didn't care anymore - very much like the staff ! Avoid.

Horrendous, sat in the que for 35 mins to be told no chicken breast left lol,there is a reason for this all the breast is now used for the boneless banquets etc ,so the try to palm you off with cheap cuts, thighs drumsticks etc. The only ones enjoying there meals there were the rats under the bins at the rear discussing. I did complain to the manager who was about 12 . You have to feel for these kids paid a pittance by these multi national companies.

Absolutely disgusting, had to wait 45 minutes for food, terrible service and overall a really bad drive thru to go to. Not very impressed. They also got our order wrong with no serviettes or straws for our drinks.

When there the person the the drive through kept re asking the order even though i had said what i want as there is no screen to see your order you can not till if they have it correct when we got home we had 2 x corn on the cob not ordered and 0 x beans which was ordered and large fries which were ordered and paid for had shrunk to small fries normally if they have ran out of large fries holders they normally give 2 x small but not this times so they stole money off me Thanks KFC

What an absolute joke, Went through drive through ordered 2 kids popcorn chicken meals and a trilogy box meal, was given the ice creams straight away then had to wait 10minutes for our food which meant the ice creams melted all over the car, was given the wrong flavour fruit shoots, meals were also not up to scratch as you can see in the pictures half the portion sizes to normal. Will definitely NOT be going there again

Ordered a fair amount and only had to wait 2 minutes. Was lovely food ...cant fault them. Very impressed.

How hard can it be to get the order correct because you can not see what they are inputting into the screen and they donot tell you the price and the bag is sealed you donot know till you get home they have got it wrong I thought mcdonalds was bad for wrong orders they are worse

Best place in the Northeast and that because of one reason and one reason only Buzzcocks has been yes the one and only buzzcocks which means its a national treasure

Never known anything like it - ok if you want a very long wait for food!!! Currently been sat at the drive through - 10 minutes before they took our order and still waiting - ridiculous!

This is my 4th visit to this store and each time it has gotten worse. Waiting 15+ minutes for my food to be called, chips and gravy were piping hot but the chicken looked as if it had been sat for hours. Weird taste to it and the texture in my mouth wasn’t very nice. Tables looked like they’d never been cleaned and the floor was minging. This will be my last visit to this store.

We decided to stop at KFC as we hadn't eaten all day whilst travelling. Plenty of staff on duty and the restaurant was very quiet. Tower order was served in a hard stale roll, chicken pieces were very dark brown. oozing grease. Both meals appeared to have been sitting around for a while. Very unappetising, KFC usually so much better than this.

Went to kfc for tea today 20.6.19 im not a regular customer so was unsure of menu choices the lovely man rob i think his name badge said at the drive through was very helpful thanks rob good customer service skills

I used the drive through to grab a quick bite to eat. The service was quick but I think the value for money is poor. All I got was a fillet burger and it cost £3.99. Fair enough if I had been waited on at...