The best restaurants serving Other cuisines food in Birmingham West Midlands

Food did not arrive!!!! Been charged £19.59 and can’t even speak to anyone. No call not text just nothing. Day light robbery!!!

Situated at the top of grand central, this place has prime position for passing trade-the cakes in display do enough to draw you in! However, we had a Classic afternoon tea + Prosecco which was booked on my behalf. The booker forgot to mention my allergies upon booking and the staff were not able to amend the booking when we arrived, so some went to waste, which was a shame, so worth remembering that they are not flexible. To make matters worse they did not question my allergy which could’ve been fatal. Anyway, it was freezing there. We had to sit in our coats which spoilt the ambience somewhat. Thought the unlimited tea may warm us up? Wrong, they only refill the water. No change in tea bag so anything after the first cup tasted like, well, water. It was also made VERY clear only tea was included “ANYTHING ELSE YOU WILL PAY” Basic afternoon tea. Sandwichs were fresh but lacked substance. No meat or cheese at all (we are not veggies) no sausage rolls/crisps/garnish, nothing. The cakes were the saving grace. No criticism there, shame there wasn’t 2 little mousses seeing as it was bought for x 2 people. No one checked in either, 3 x staff on and not busy. So, all in all a disappointing experience. 0/10 for customer service, freezing, lack of ambience, lack of meat. This place is just riding the coat tails of its previous success, I fear (as this is the 2nd poor experience in 6mths for me at a cafe concerta) they can’t go in disappointing, not for the price you pay because greggs prices it is not!!

great place with great service.

Great beer, good location, perfect atmosphere,

Thank you for hosting R Community Choir over the past term. Your kindness, service and food has been superb.

service was disgusting goes to show if u can’t work in service don’t staff were rude

My office’s go-to place for our lunch!! Lovely little cafe with great food at very reasonable prices. Staff are very friendly & has a lovely atmosphere inside. :-)

The staff were extremely rude and accusatory. It felt like they wanted to tell you off rather than help you I work as a manager in retail and it was the worst service I have ever encountered

Awful just awful will never no again they were taking stolen goods and the rif RAF that was in there was just awful, not to mention the state of the toilets.

Good pub and handy for the train station.

Waited an age to be seated even though we had booked. Drink ordering was quick and drinks arrived promptly. Food took quite a while to arrive but we were warned there was a delay. Cakes were really nice, top notch. Hot food unfortunately wasn't. Breakfast barm with cold burnt bacon, overcooked egg. Not particularly good, but edible. Would return for cakes not hot food.

Lovely little pub. Excellent atmosphere for a Saturday night. We had booked a table earlier in the day and lucky we did as the small dining area was full. Lovely welcome. Ordered food and drink at the bar. Notified of a little delay for the pie for my partner which was no problem. I had the burger which was lovely, hot, tasty and a very good portion size! Unfortunately, my partner’s pie was cold in the centre, he also tells me his mash was not hot either but he’d eaten that. He was unable to eat the cold pie so alerted a member of staff at the bar. No one up until this food had checked if the food was okay. They could not have dealt with the situation better to be honest. Told us they would refund straight away, apology from both front of house members of staff, they warmed it up, they offered a drink on the house which we declined as were driving. It happens sometimes, but the professionalism in dealing with a problem was what stood out, thank you for not making it awkward, for being friendly and accommodating. Not sure we’ll be back for good but I’ve been here a few times for drinks before or after going to the Blue Orange Theatre across the road so I’ll continue this.

-10000 I think I am still in shock disbelief and keep reliving it from last night being chucked out lol By simply asking for where our drinks were after 50 mins We traveled from 2 hours to a concert with my children 19 met friends taxi driver due to parking I sat on table on my own not to embarrass them as the mum lol My daughter ordered from their table through app my son bringing my food to my table the food took a long time 5pm we ordered we had no drinks at all feeling mow Ill. asked a young lady waitress politely She said I will go and find out I thanked her nothing happened I then asked a tall man in a blue shirt He was quite abrupt nothing again. He said we told you three was a wait on drinks bizarre what 59 mins I then asked another short male he was the duty mgr I saw his badge He was rude and very aggressive I explained then feeling very upset in his rude manner we had waited long time for the meals with no drinks and all the group was about to leave to go to the concert He walked off he then returned He was displaying very aggressive body language I am disabled and I have physical disability and mental health ptsd I carry a access card for that reason He asked what did they order I said I don’t know I repeated this twice he then proceeded ny telling me to He said you’re being agressive! I was so so shocked thought he was joking I said the only one being aggressive is you I then said sorry not Sure me telling you I didn’t order they did on the table I also explained i was not the only one that i. was disabled I need the drink I an in pain I feel ill He said ‘ just because your disabled that doesn’t give you the right to be agressive I said I an not I truly thought he was messing around he was not he got his thug security to ask me to leave in disbelief I left My children texting me where are you I was shaking I felt I was going to pass out as needed my drink . I asked to speak to the mgr he seemed ok he said he had to down load the camera he didn’t apologise so I think this is a regular thing this shocking chuckling 56 year old disabled vulnerable lady mother and carer out for Just asking where there drinks were bizarre !!! This is a unsafe environment and one must get fully investigated this is a very scary place hs dangerous He didn’t Appolgise even when I told him he has a mgr that truly is a danger making stuff up about customers in fact he is the aggressive person I got a disgusting drink in a paper cup giving after asking for it Pepsi max I asked for another he wasn’t happy large bold headed male but returned with another that was fine k thanked him I was made to stand outside I said you got a serious issue here i wonder you contact the police not wanting to embarrass my children and the group I asked a parking attendant I had taken a picture of this duty manage he had refused to give his no c The parking attendant says he work doing events and this male mgr was known to be am extremely aggressive person they had had issues with Looking at reviews here there are some very disturbing reviews of bullying I intimidating behaviour displayed from the mgt I an now going to ask fur the camera footage and investigation by weatherspoos this young man need to anger mgt disability training The customer s have rights to I am still in shock embarrassing intimidating behaviour and also being left outside no were to sit in Cronic pain no drink after feeling faint waiting 50 mins and after our long wait for out meals We have s lovely weatherspoons in our town I am in shock this is even has the same brand name weather spoons on it It had an effect on me the rest of the night and still reliving the trauma This little aggressive mgr shouldn’t be working as framing and telling lies about customers to deflect on your his own bad mgt and aggressive provoking behaviour I have seen a few reviews on here similar description of this male mgr i will never come back to Birmingham ever disgusted it’s not a safe place I Would. Not recommend at all I refused to give me his name I have a picture of him fot ref

My experience was mediocre. Visually the place looks fantastic and really cute with how the cats can climb everywhere. However the cats didn't seem to want to talk to anyone and just ran away. Now this isn't their fault, I can only imagine how terrifying so many people wanting to pet you could be. But that makes me wonder if a place like this is a good idea in the first place because of this. Food was okay but very overpriced.

Obviously not the whole place at all. Visited Evans and there was not a single member of staff to be seen anywhere. This was the same for Game.