SOHO Coffee Co. in Birmingham

I visited the Bullring store with a friend… pleasant surroundings but the only downside was the fact that it is card payment only. Not impressed. Cash is legal tender and should still be accepted.. I won’t be in here again…

Nice coffee shop, had a drink there with friend, pleasant surroundings, only downside was card payment only…it should be an option and if people wish to pay by cash, then they should be able to

I love it here - always well staffed & they are very friendly. I love the toasted brioche tea cake - delicious & filling and the coffee is good. Lovely seating area - lovely looking over the balcony.

Delivered great service, eventhough it was busy. The staff was polite and friendly and lovely cofffee. Would 100% recommend!

I went here thrice between June 24 and July 5. Noticed an attitude with one of the girls wearing a hijab (this is purely for identification purposes. I am Muslim, as well). As I was visiting, and come to the UK every two years Druckers was my go-to comfort place. Unfortunately, that shut down during the pandemic and two years ago, I started going to Soho. However, i had a terrible experience this time. I went again on July 3rd and there were no teacakes; the girl asked me to come back tomorrow. She was polite and i decided to come back one last time the next day. It was approximately 6:10 on July 4 and the girl told me the ovens were closed. This was the same girl I mentioned in my second sentence. I mean she literally refused to serve me 50 minutes before closing time. Went downstairs to Costa and they had impeccable service, as always. Don't bother with the Soho in Bullring.

Had a fantastic afternoon here. Come for brunch and stayed for extra coffee and cake! The service from Serena, Ripa and Reanna was amazing. Food hot and fresh and made with care. Can't recommend enough and don't understand why the rating is so low!

I had researched best places for breakfast in Birmingham and this came up… after looking at the menu and unable to book a table we thought we’d just turn up! Firstly tables had not been cleared… my partner went to order, we wanted bacon and eggs rolls, only to be told no bacon??? So we settled for egg and mushroom…. A while past, and the a waitress came to say no mushrooms!!! Seriously… so we settled for egg and sausages…. To then get egg and sausage wrap!!!! Not roll … by that point we really couldn’t be bothered… we’d finished our smoothies… and yes went elsewhere…

What a lovely little cafe, chilled music, great service and lovely comfy seats. Spent an hour or so relaxing with a great well sized coffee and tuna jacked spuds. Food lively, and loved that their were two coleslaw’s complimentary to have with it- all very reasonably priced

Delicious hot chocolates, doughnuts and brownies. Also the aesthetic of the cafe is really nice and seems like a great place to also do work whilst sipping on a cuppa!

I have been going to Soho for years, but the service lately is terrible. The team look like they don't want to be there, they wont make eye contact, have no manners and practically throw the food at your table. Its just coffee and sandwiches / jacket potatoes etc. so not difficult. Therefore what you really expect is friendly pleasant service ! Will not go there again. Pret in Selfridges is much better, great choice and lovely staff.....

The “big cheese toastie” and the “ultimate ham and cheese toastie” both have an overpowering amount of onion in them. Neither was advertised as containing onion. The hot chocolate is lukewarm, and not hot enough to melt the marshmallows. Tables were not cleared for over an hour after food was finished. A very disappointing experience.

Had a white coffee, but was terrible.it was just a small spoon of cofee mixed with cup of water. Never see white coffee like that befor. Not recommended 😞😞 Good location, but very bad services.

Noy bad for Coffee stop. Well presented and tasty Cappuccino and Hot chocolate. Food menu looked good to. Prices not to bad. Worth a try.

Birmingham – Beautiful city in England, 2 hours train from London and you will find lovely cafe’s and bar’s around the city, highly recommended for Authentic Indian Food my experience was better than London. Thanks you SOYO, we really enjoyed your food.

Blonde bish was so rude, we bought drinks and sat down and were told we couldn’t sit and relax and had to MOVE as she HAD TO do stock. Rude. Would not recommend.

Another mass production coffee attempt gone wrong. Bitter coffee, burnt milk and a terrible after taste. The staff were lovely!

The staff and atmosphere were lovely along with the pretty lights but the food needs improvement, my nephews sausage was too hard to eat and my toast was too burnt to eat. The fresh orange juice bottles were nice mind :)

Ideal place for a break while visiting City Centre. Good menu catering for most tastes, friendly staff helpful.

Nice bacon butty and a decent coffee. Service was prompt and polite. Good spot to look out and watch the world go by. Good selection of cakes and slices.

Had a really bland and dry avocado toast and my friend wasn’t pleased with watching his soho breakfast being made in a microwave this morning. Did order a cappuccino that came with way too much foam however the staff member was very friendly in changing it when I asked, he even asked how exactly I like it so he could get it right for me. However he did make a point that he was a trained barista insinuating that he knew best, which I thought was unnecessary and not inline with good customer service. Really nice cafe area though with lovely seating and decorations.

Got recommended to go here by a friend as a had a bus transfer through Birmingham and it was well worth it I had a really nice smoothie and bacon brunch. The place was really nice and relaxing would really recommend

Went there today for water and something to eat, as I rest by the window (i am pregnant ) the lady said can’t seat there so I said please just 2 min I am tired I am pregnant. She didn’t give a f.. s.. t !!!

We have never tried Soho before so seeing an advertisement outside shop , the deal was done. Covid standards met , fantastic breakfast and coffee(breakfast in a bun). Highly recommended and will return

The pancake with blueberry compote was nice but the toast with smashed avacado brekky was just amazing!!!!!

Everything was great to be honest. Young lad( Mohamed) made us one of the best flat whites we ever had. Also blueberry burst smoothie was 👌👌 Will definetly visit next time in Birmingham

Coffee & breakfast is super tasty, great atmosphere, nice staff. The mrs got a free pancake so smiles all round 🙂🙂🙂

Went in to the store order an overpriced jacket potato which was lumpy and the cheese was horrible and the beans were uncooked I do not recommend 😡

Went here for a quick bite at lunchtime. Nicely tucked away in the top corner of the bullring made a pleasant escape from the crowds. Staff were very welcoming and young man cashier was very helpful. It wasn'to to busy but I felt the tables...

I popped in for a quick coffee and respite from the madding crowds in the Bullring. Served by a charming and chatty young woman who made me feel very welcome. I was offered samples of Bakewell tart to taste. Felt rejuvenated!

Dunno what some people’s comments are about. We came in here by chance, think it was the manager who came right up to us, he made us feel like the only people in the shop. Which is unlike some places. They don’t even acknowledge you,...

Pooped in whilst shopping in the Bullring as looked nice. Lots of staff but no coordination and appeared generally disorganised and chaotic. Long wait for drinks that were served at the counter and a very long wait for three baked potatoes. Had finished my hot...

Just went for a quick coffee with my son. While the end food is great. Cannot believe how poor the service is. Never seen so many serving staff doing nothing Hate to see what happens when they are busy

Helpful and efficient staff. Range of good foods, especially for breakfast, inclusive and clearly labelled meals for dietary requirements (eg. Vegan). Also good for students allowing for 10% off the meal. Overall great food and a nice atmosphere.

Nice coffee shop, and very professional staff. Coffee is very good and food aswell. Would definitely recommend!

Went here for a break from shopping in the bullring. Nice and chilled. We had a coffee and spent a good hour nattering.

Visited here in the busy Christmas period. Although it was full we managed to find a seat. The queuing system is a bit random if its busy and the till area is a little small. There is a pleasant and comfy area to sit and...

Popped in here after a busy shopping trip. Wanted something to eat but even the baked spuds were over £6! Settled on jam and cream with blueberry scones. Not cheap but well worthwhile. The scones were moist and tasty, the jam top quality, tasted home...

Avoid here if possible I visited here on the 6.12.19 with relatives found a table and began to check the menu as a relative need to use the wc we where waiting on her arrival back to the table before we placed our order, to...

This has to be the most unorganised coffee shop in the UK, or maybe it's just how Soho runs! Not been into a Soho coffee shop before but the service in this one is slow, unorganised and i doubt I will be returning anytime ever....

I’m a new mum that loves to visit coffee shops while feeding my little baby! I ordered a flat white & asked if they would kindly bring over my drink as I needed to feed my baby. Finally they realized that my coffee (which had...

I'm not impressed. Their sandwiches are very similar to those you buy in Tesco, M&S etc. Obviously pre-made and not fresh-made in the café. Very slow expedition. Prices are too high compared to what you get.

It wasn't busy when we went in so my husband got in the queue behind two other people and i sat down as a table, he ordered paid and was just left standing there, none of the servers had a clue what they were doing...

The food was quite expensive for what it was, I got a hot chocolate with cream and marshmallows and a duck wrap with coleslaw. It was tasty don't get me wrong but I don't feel it was worth just over £8. I found the staff...

I visited this store recently and thought the service was terrible, i asked for a milkshake a ended up wit a sloppy mess which tasted disgusting, and then i was told there were no straws left. The staff didn't seemed bothered at all and were...

I went into the cafe with the impression it would be nice for a quick lunch break. I loved the decor and range of food & drink they had but my problem was with the price of the food which didn’t seem that fresh since...

Came in for a quick lunch with my friend and I noticed that the staff do not prioritise roles. There were 5 members of staff behind the bar including 2 managers and no one was on the floor . There were around 5 tables that...

Visited this coffee shop in the Bullring Birmingham - great choice of coffees and cakes. Service was a little slow but not a problem. Sit towards the glass windows as you get a decent view. Relaxed and chill coffee shop

I found a piece of cabbage(well it seemed to me)in my espresso, they made me another one and it was tasting like bitter water.My wife asked for a short-mocha and they give us a latte. Nice place bad quality and bad service.

I have only ever visited twice when in Birmingham. Every single time I come, it never fails to impress! If you want a posh coffee shop this place isn’t for you! The jacket potatoes are a must as they are simply delicious!

Ordered a small latte and small hot chocolate this afternoon. Drinks took a long time to arrive and given the wait, the quality was poor. The latte was standard, average and you could get a bigger serving for the same price in almost every other...

This was the first welcoming coffee shop we found, after getting off the train at New Street & heading for the shops, located just inside Debenhams, it serves great coffee & tea & offers a good selection of sugary treats. Staff polite & friendly, also...

This one was situated within Debenhams, I ordered a hot chocolate, which was nicely decorated. The snack I ate was the caramel shortcake, which was great as well, the cake slice could have been a bit bigger, but the rest of the visit was still...

Visited here for a break from shopping with my mother We had a couple of lattes and some fruit toast each and it was delicious Place is clean and staff are very welcoming

They won’t win any prizes for speed of service, but they might win a prize for friendliness. My friend commented that her hot pulled pork bap was dry but my chicken wrap was fine. Nothing special, I’m afraid.

Good place to stop for coffee and cake during an afternoon of shopping. Tables in the window overlooking the street were a good place to sit.

Popped in for a coffee and cake expecting a non descript cafe as it is in the middle of Debenhams.But i must say me and my partner were very pleasantly surprised with the whole experience. We had afternoon tea for two which was plentiful &...

We popped in for a drink, had this super green smoothie, was totally gorgeous. I have given a 5 because a member of staff noticed my friend was struggling to feed her baby as we couldn’t find a high chair, she found one for us...

We went for lunch to SOHO Coffee Co. situated within Debenhams, but easily accessible from the walkway by Grand Central that connects to the Bull Ring. Having been once before, we knew what to expect and weren’t disappointed. It wasn’t busy, but not dead either,...

Been here twice now and both times have been very efficient service and lovely jacket potatoes. Paid by cash first time round. 2nd visit I tried to use my Debenhams card and was advised that I get 20% discount but couldn’t use my card which...

I love coffee shops the overpowering scent of coffee in the air. Carrie and I enjoy our coffee. We had two large Mocha’s, the Baristas take pride in the coffee they serve. The sweet mix of chocolate & coffee a very welcome interlude in a...

This coffee shop is part of a small chain with a pleasant premises located inside the Debenhams store. It is necessary to order at the counter but the drinks and food are delivered to your table. We enjoyed two good quality cappuccinos priced at £2.40...

This was a quick visit in late afternoon / early evening on a Saturday for a quick pit stop for a coffee. Sadly, this was the first and last visit to a Soho Coffee shop. The cappuccino that was served up as milky with a...

Excellent menu choices including veggie and vegan. Loads of heathy juices and coffees with a choice of milks - very imaginative menu, fabulous and competitively priced. Staff are obliging and know their products. Well worth a visit, wish we had a SOHO nearer home, would...

Popped in with my family on a day out. The graphics and menu descriptions suggest an ‘artisan food offering’ with dishes like ancho chilli grain pot (out of stock), spicy pulled pork and coleslaw taco etc all served in trendy tins . In reality you...

We were on our way to a matinée at the Hippodrome theatre and wanted something quick to eat, we chose the Soho Coffee Co as it looked warm and inviting, on this occasion looks were deceiving, we chose a couple of wraps, my wife had...

A cafe in Debenhams, friendly staff reasonable prices, asked for pot of tea but got a cup of tea with a pot of extra hot water and jug of milk.

This place provides a much needed rest bite from the hustle bustle of shopping. Great view from the huge windows, Freindly and efficient staff, comfortable seating and good food.

Went here for coffee and breakfast sandwich but were a few minutes late but staff were very welcoming and said they would still do us the bacon sandwich. The coffee was nice and the sandwich too . Staff were very friendly and helpful. This store...