The Arthur Robertson in Birmingham

Fue abusado por el gerente de turno, le dijeron que se callara porque nos reíamos, se negó a que lo sirvieran por una segunda copa después de que pedimos nuestro desayuno, acusó a mi padre y cuñado de estar drogados, muy groseros abruptos y odiosos. No es apto para administrar un pub, lugar vil comida deficiente. Definitivamente no se recomienda. cuando se le preguntó al gerente por su nombre se negó. sin habilidades de servicio al cliente malditamente correcto grosero.

Had a couple of pints. Locos are good and chatty. Met some great company. Guniness was good.

Scary. Too many homeless asking for money and drinks. Whole area needs to be patrolled by Police. Feel scared leaving this area at night. Staff really are amazing, how they do what they do is beyond me.

I'm not often in spoons, but today I had a fab breakfast with a friend. the fiesta breakfast was delicious. the staff were so friendly too.

Typical spoons cheap and cheerful

Good Pub It’s Nice inside warm and welcoming and has its regulars and the bar staff are brilliant and go out of their way to serve you The large breakfast is a must and afternoon/evening meals are typical Wetherspoons meals but good and i enjoyed them It has Perry Barr train station on its doorstep so many people coming off the train come in to have a meal and a drink The atmosphere here is good without any trouble the bar staff are brilliant Neve and Emma and all the staff here are brilliant ❤️ No problems here….

1 of my Fav Spoons,Quite Local in perry barr,great manager Curtis,Beers in good Condition,Staff hardworking,and So Cheap for Ales,am Fairly Regular.

Where do I even begin? Whilst Spoons is always reliable, this one has disappointed me too many times to count. As my local Spoons I love to pop in and get some cheeky grub and a drink for a low price with friendly staff or an effective and easy to use I-Order service. Not only was the I-Order service down, but a reoccurring staff member is always mardy and borderline dismissive. To what I can gather she is a Team leader that usually works when I am there. She has been quite dismissive and often gets my order wrong, putting the wrong monster in my spirit. To which I will also add could have been dangerous as she replaced a sugar free flavour with one heavy in sugar- what if I was diabetic?- without even asking if that was permissible or safe. Food often comes fast and most Floor staff are friendly and very welcoming. However, i have also received the wrong sauce on my wrap, Naga Chilli instead of the usual Chipotle Mayo on the Southern fried Wrap. This was a shock as its usual meal the taste was startling and again, dangerous as if i had ana allergen I wasnt warned in the change of ingredients before hand. The experience is dragged down by Moody team leaders and abundant mistakes. What sort of customer service skills is she passing down??? I think its unacceptable as I myself work in Hospitality and it pains me to see this as i know we can have hard days but I recognise that the customers are the reason I can live my life on a wage. (I have never been rude to a server and never will be). All of these things add up to reoccurring customers, one mistake is forgivable, two I can look passed but multiple and extremely rude and indifferent service by those who are meant to act as leaders is abhorrent to me. Pleading for the pub manager to correct this asap. It was a mistake to hire this member of staff, please reconsider her contract immediately.

Bit rough around the edges but always a tremendous atmosphere. Most people try to behave and enjoy themselves. I don't live in the area but love visiting this pub.

The table cleanliness wasn't very good

Food was nice but no hot chocolate.

Typical wetherspoons. Great service Great prices. Food here is cheaper than other wetherspoons.

Friendly staff, great food, specifically the chicken wings and strips, atmosphere hit an miss as either drunk locals, perverted men, catty dirty looking at women, or men kicking off as always. Food to watch the football games at although! Staff in particular are absolute gems, other than 2 of them. Wouldn't go if you're a single woman trying to be uninterrupted at literally any time of day.

There was a long wait for below average food. The coffee machines hadn't been refilled. Service was slow and food was tasteless. Half the breakfast options were sold out.

Tried to place an order, but they were out of stock. I waited patiently to choose something else while she struggled to serve, only to be met with serious attitude. She obviously doesn’t know any different—completely unprofessional. Perhaps it’s time for a change in staff—her attitude and customer service skills are not up to standard. I left because of her behavior, but I would have much rather enjoyed a meal. She didn’t manage the stock issue, was impatient, obnoxiously rude and had zero customer service skills. There’s Plenty of other people that are actively seeking employment opportunities. Just saying!

A pleasant surprise this, Spoons pub is. I use a few of their pubs closer to home, but the rotation of ales is not varied. Here however, a nice ale selection coupled with efficient service and great ale choice.

Disabled parking limited and upstairs from mall, although lift

We had breakfast in there and thoroughly enjoyed it. Staff were always helpful and polite

Job seekers supporting family from homelessness

I meet friends in here at least 2x week. I love listening to the old West Indian and Irish men's conversations about early days in Birmingham and life b4 Birmingham. Sometimes I can just sit at a table and get on with my own thing.

I meet up with two good friends once a month for breakfast & a catch up. Can't fault the food & service plus the pub is spacious & clientele sound.

The lady African girl she is rude she don't serve us

The lady African girl without no reason she call police I was with my friend the police said leve the weatherspon

UPDATE: We went again last week, and the turnaround in service was a great improvement. Well done, Rob! 👏🏽👏🏽👏🏽 They always forget to do their hospitality checks with us but I've noticed that other patrons are asked if everything was alright with their meals. Naughty naughty

Located great for easy access to city centre good pricing and atmosphere OK

I was here tonight as a regular between 5 and 7 and all staff where very curteous very professional and treated me like a friend rather than customer which i appreciate again as a regular i see these staff alot and their service never changes true credit to the company

Absolutely horrible service we arrived in a large party of 10 and my 7 year old niece who can’t eat there (she’s celiac and Wetherspoons doesn’t guarantee to be free of allergens) was kicked out, So we all had to leave, the manager was rude and dismissive and had no regard for my nieces feelings. Change your horrible staff. It doesn’t take much to be kind. Had a whole upset family so close to Christmas.

We arrived for lunch and placed an order. My daughter, who has coeliac, was told that she couldn't eat the food we'd brought for her. This was despite us explaining that we were happy to transfer her food onto wetherspoons plates. We were forced to cancel our order. My friend's family, who we were eating with, were told that their order wouldn't be cancelled. I cannot fathom why it is that the employee took such serious umbridge with the idea of us sharing a nice lunch. Needless to say, we will not be returning. If you value good service and basic consideration of customer needs, I would recommend that you avoid at all costs. Burger king downstairs were more than happy to allow us to eat our food and we spent our money there instead.

Ridiculous behaviour from the staff. As my 7 year old daughter who’s celiac has gluten allergy and since the weatherspoon don’t provide anything gluten free. In situations like this we always been getting our something from the gluten restaurant so she can still with us as family while we all eat. But member of staff came and heartlessly told that she can’t eat that food here and she won’t provide any plates for to get her food outside of the other restaurants packaging very rudely she refused and told all of us to either cancel the order and leave or put the 7 year old outside herself to eat her food outside their restaurant. Been going there for years since my daughter was little and we always had to the same thing about her food and never had any issue but definitely neve coming back ever for this behaviour and would not recommend to anyone who has allergies. Staff is not understandable or helpful.

Dirty toilets or would been 5 stars

Staff is not cooperative and not at all have friendly behaviour. They always behave unprofessional if they make any mistakes or while handling customer complaints... I personally don't recommend this place for a good experience.

I try to dip in here once a week after training, solid establishment, lovely staff and a great atmosphere.

Servidor totalmente ignorante (Got colas de caballo) me sirvió a una pinta de Leffee no dijo por favor o gracias y simplemente puso la cerveza en el mostrador (Ni siquiera donde yo estaba de pie) y simplemente le dio la espalda y comenzó a hablar con un colega. Vergüenza y no a lo que estoy acostumbrado cuando visito una tienda

Festive place waiting for the train!

Muy mala actitud de la camarera - pidió leche y obtuvo una actitud seria en lugar de decir educadamente que estaba por su cuenta que era grosero y agresivo Malcriado por la mañana ya que los desayunos eran bastante agradables

Myself and my partner eat breakfast here quite often. We order a full English and are allowed to customise to our liking. There was no hot chocolate left the last time we visited but other than that everything was fab. Food arrives quickly and always good service.

Have never been there so I can't say what it's like

Need a fly zapper. Find the decor dated & gloomy.

Attitudes of staff are disgusting, give dirty looks to all the customers. Glasses are always dirty. Generally a dive

The Arthur Robertson is a JD Wetherspoon pub located at Walsall Road, Perry Barr, Birmingham, B42 1AA. As part of the Wetherspoon chain, it offers an extensive selection of reasonably priced food and drink, including classic pub meals, breakfast options, burgers, and various drink choices. The pub is named after Arthur Robertson, a celebrated athlete who represented Great Britain in the 1908 Olympics, earning a gold medal in the medley relay and a silver in the 3-mile race. Located in Perry Barr, the Arthur Robertson is well-situated for those visiting the area, near the One Stop Shopping Centre and the Perry Barr railway station, making it convenient for shoppers, travelers, and locals alike.

Gran personal, vine el martes antes del fútbol. Pedido un costillar ojo filete personal gran comida llegó rápidamente. Sin embargo, mi filete estaba tan mal cocinado y lleno de carcoma que no podía comerlo. Sin ningún alboroto ni drama, el personal del piso se disculpó y recibió un reembolso increíble servicio gracias. Sé que no siempre se puede hacer bien, pero es como se corrige gracias

Great experience, had to wait a little while, but was worth it

We went there for a pre match drink. Being away, fans, it was very friendly.

Nice pub good service and cheap drinks.

This was a fantastic pub for drinking, with a cosy and laid back design! This is contributed to from the brightly coloured floor and ceiling, alongside the nicely styled different frames and the bookshelves. Counter is neatly presented and staff were friendly, outdoor seating is so nice in the sun and I enjoyed a pint of Stowford press!

It’s large pub, very dark inside. Large bar however service is very slow also no parking so when the shopping centre closes you don’t have any parking.

Ordered at table service ws quick an polite staff

Had breakfast and the egg was like rubber ,tables filthy, dirty mens toilets not a pleasant pub but cheap as chips .

The food at this wetherspoons is cheaper than others, the only issue is they allow people to smoke right outside the front door. Which brings in a horrible smell.

Early morning but already a great atmosphere in here. The usual excellent Spoons service and my chosen ale is first class. Added bonus - the toilets are on ground level just behind the bar. So handy for Perry Barr 🚂 if you’re off to watch the Saddlers or Villa.

Comfortable, wide range of drinks and a pleasant secure outside area ideal for warm sunny times. Very large parking facilities behind building containg the premises. Within a very short strolling range are stops for a variety of buses into and out of the city and Perry Bar railway station for local and national journeys.

When is it rude to ask politely why the server has walked away from a full bar to wash glasses?

Not great, tables were dirty. The food was not great, I think there is plenty of room for improvement. Service is poor, it’s obvious there are staffing issues. Not on a hurry to go back.

Chicken wings in a basket and chips were good value for money and very tasty Had lunch with my friend and was great enjoyable and even the toilets are clean too 👌🙏💜😊

Bottomless coffee but new cup needed for refills. Decent range of Real Ale. Special small breakfast price £2.25, not £4.49.

Friendly place and great service

Good friendly pub, fabulous fish and chips

A very large pub, breakfast was very good.

Came on a Sunday morning for breakfast. Breakfast was great and I’m very great they open at 8am on a Sunday morning!

Was nice and quiet when I went in for a weekend breakfast, very well connected to buses and trains

It smelt frowsy, tables were not clean.

Came here for a wake. Lovely environment. Lovely food. Thank you.

Bit of a weird one. Located just outside a shopping centre. Stopped to fuel up before a game at villa park. Food and service good but lacked atmosphere but that may have been down to the lunchtime visit.

Nice place to have a pint and pub meals. 👍

The manager was a lovely lady. Very helpful and friendly, as was the male bar staff member on duty. Good news over with *The tables were sticky. *Female bar tender was rude and argumentative. (Shes the reason the above score is as low as it it. Would have been 5⭐️ *Red Wine on tap tasted of carbonation from dirty pipes. *Steak was ordered MR. It came WD. Didn't even bother to send it back or eat it.

This spoons is huge, staff are friendly, ordered small fish and chips:fish wow, chips warm. But overall great place.

The bar staff are seriously miserable here. Never ever do they provide customer service or smile, very disappointing, staff need training even management are miserable. If you can see beyond that, then please feel free to use the facilities as it's a weatherspoons after all.

The food is ok for price. The coffee machine didn't work even if they let us buy coffee. They forget to bring the sides. It is cheaper if you order online.

It's busy and quite brash! The place is very large and spacious, so you can probably find a corner to get as comfortable. It's a tadd raw, rough even, but it still okay if your aware. Staff were nice enough, the food was good. The prices amazingly low, cheapest Spoons around. Enjoyed the visit.

Always good before a match. Up the villa

No Doom Bar, no Abbot Ale only Ruddles Best. Weather spoons used to sell Real Alex!

Breakfast was good and pub was really quiet the time we went

The "traditional breakfast" is truly hard to beat for the money here... I just started working at the Shopping Centre next-door, and I've been in a number of times for a quick and easy breakfast fry-up before my shift. The food has been consistently good here, and nearly half the price of a number of cafés I've been to. Service has always been quick, friendly and polite, and the value for money can't be beat. I've yet to try the drinks menu (not recommended before an eight hour shift!), but it's way cheaper than any places I've been in lately.

Atmosphere ok food is a joke ..smaller portions with no effort to presentation the service needs attention tables not been cleared regularly of glasses plates etc. Toilets need regular checks as not the best for cleanliness and replacement of tissue paper.

Can't fault it Tbh, two real (ish) ciders and chicken wings meal with Black Dragon for £9. Clean, decent service and hot food. Definitely one of the better Spoons out there, even if it's not a fancy building.

A great little pub with v good food ,friendly, professional,welcoming staff, who work extremely hard & never get flustered when the pub is busy. I feel really comfortable going in on my own ,and I often accompany my elderly dad here for drinks & sometimes food.Which we find to be consistently v good quality .Thanks ! , keep up the excellent work &standards as it is very much appreciated (certainly by me anyway) X

Great atmosphere for drinks before villa matches

Fast service could have done with been more hotter chips were warm thats the only negative everything else good value

Excellent value for money friendly staff.

Food portions was terrible, terrible service, asked weres the rest of my food, the answer I was given was "that's all your getting". Place was dirty, had to clean my own table, staff seemed more important talking between them than to collect glasses and clean tables. Wouldn't recommend, will never go again

I had a pint and cod and chips and I'm a foodie but I have to say the cod chips and mushy peas were very very nice

Great place to go when Aston Villa are at home. The atmosphere is great.

Busy but comfortable around teatime. Good place to stop off after work or shopping

I'm going there regularly fantastic experience 👏 😀

Great little weathspoon prices are cheapest in the area! There is a few unusual characters though including one guy who was rocking back and forth in his seat taking about satin to himself and smashed a glass outside the pub on leaving. But I'm assuming this is a one off food and drinks are a good price food as good as it gets for a wetherspoons. I will return for the cheaper prices if I'm in area again.

Very nice atmosphere. Well, I may not have the time to buy any food yet because I didn't have enough money on me at the time, but I will be looking forward to coming back to order this time, but what a lovely service experience very much welcoming, relaxing and very friendly.

Poped in at 11:30 got served very quickly. Unfortunately when my traditional breakfast arrived, beans and egg was cold shame hope it is one off incident. Ill try them again next week coz prices are awesome. £4.18 including unlimited refill of your hot drink. Dare you to find anything cheaper for this volume of food

I use this place when I'm going to Villa Park,great atmosphere and full of characters too.

Very busy as Aston Villa were playing a home game. I was still able to find a table and i was served quickly as the pub is extremely well staffed. Food arrived piping hot and portion size was generous. Great tasting food that was cooked well. Excellent value for money

Very nice breakfast and friendly staff We go there quite often

Good place to get a bite and a drink The prices are affordable still . The service is good, friendly staff

Had a breakfast not the best but due to ingredients rather than execution of it. Staff are lovely and polite, happy to help. Some strange folk use this place during the morning at least, I won't be heading back unfortunately

Great place to eat before the aston villa game 25 mins walk. Or train I to aston.

Great place but need to keep up with the coffee machines apart from that what a place to wine & dine

Great experience lovely atmosphere

The most disgusting place I ever been! Stinks inside really bad and the people from bar are doing Ramadan, lol.

We like to use spoons once or twice a month, and this one is our favourite, a good breakfast and then shopping 😊

Breakfast after Aston Hall parkrun. Excellent value and lots of free parking

Wetherspoons in perry barr ok for a beer and bite to eat

As far as 'spoons go, this isn't one of thier finest