Kitty Cafe Birmingham in Birmingham

My experience was mediocre. Visually the place looks fantastic and really cute with how the cats can climb everywhere. However the cats didn't seem to want to talk to anyone and just ran away. Now this isn't their fault, I can only imagine how terrifying so many people wanting to pet you could be. But that makes me wonder if a place like this is a good idea in the first place because of this. Food was okay but very overpriced.

The second time I’d been. I felt that the house rules ( not stroking/ waking the sleeping cats, chasing the cats ) were not being enforced and some of the cats were nervous and stressed looking

Super cute cafe, with loads of food and drink options and lovely staff and cats! An absolute must visit if you’re in Birmingham

lovely cafe we had a great time staff were friendly and cats were super cute. The children loved it 😊 food was good as well

Beautiful place with an even more beautiful purpose, great place to go if you care about cats and love to have a play with them

We had a great time playing with kitties and enjoying a drink. They are so playful and happy. Definitely will come back 😻

Wonderful place to visit with friends and family! Lovely atmosphere for the kitties and visitors! Food and drinks are great too :)

The establishment is lovely and the good was great. The thing I was disappointed with was the welfare of the cats. There were so many children running after cats, disturbing them when sleeping and not abiding by the rules you have to read before going in.

We have had a fab morning at the kitty cafe. Great facilities for the kitties. Lovely toastie, latte and cake! My son and I had a great time.

Such a fun place to visit! I wasn't sure what to expect after reading some of the reviews but it was great fun. We were sat in a great spot where most of the cats congregated. Some of the cats weren't interested in being stroked but there was a couple of the cats that we saw that liked a fuss and some even enjoyed playing with the cat toys with my child. Hot chocolates and brownies tasted delicious too. Would definitely recommend and will certainly visit again

Wow...excellent space with beautiful cats and a great day.Wow it was very relaxing. STAY Pawsitiveee....and go on every day the opens

Came here today with family , as I have never been before , the place was busy with customers and children , cats roaming about they appear to be relaxed , staff are very helpful and pheasant , will definitely come again and spotlessly clean.

So lovely, relaxed, clean lovely food and being with the cats is such a delight. Come with family all of us loving it, cats are cheeky and inquisitive. Beats a posh restaurant any day of the week

The cats are cute and really playful and they like to jump and play. Great place for cat lovers . Great and speedy service 😃😃👍

It was not so busy and sat on comfortable sofa. Had a meal with my family saw 6 to 7 cats you can walk around and look at cats friendly place. Meals lovely if want more than hr can ask. But book in advance

I visited the Kitty Cafe for my birthday in February. I absolutely loved the place. It was clean and set out really well for the cats and visitors. We spent 2 hours there as an hour just wasn't enough. We had caramel coffees which were lovely. No food as we were going for a meal afterwards. The cats were all beautiful. Some more friendly than others. You could fuss and cuddle the cats if they were happy for you to. You aren't allowed to pick them up which I understand. I fell in love with a few and I belive you can adopt from there. We had a fantastic time and will definitely be returning. Anyone who could leave a bad review for this place must not have gone there as it really is just fabulous. We will be back very soon.

Oh dear. I had such high expectations but this was a huge disappointment. The service was good but that is the only good bit. We ordered a pizza and chicken wrap. No cutlery or napkins were provided and they were definitely needed as the pizza topping just slid off and it all fell apart. The wrap similarly fell apart and consisted of 2 pieces of breaded overcooked spicy chicken, grated cheese (not melted), lettuce and onion. There were a large number of children there all of them breaking the ‘rules’ we had supposedly signed up to. Following the cats around, waking up sleeping cats and one little angel shoulder barged a lady IN HER SEAT whilst she was eating to get at a cat that had settled behind her. None of the staff did anything about this. No wonder most of the cats wandering around seemed to swerve out of the way whenever someone looked like they were getting too close. I won’t be revisiting.

I had heard about the Kitty Cafe a while back during lockdown, it is an experience that I wanted to do. I have autism, and I have autism, so it was both something I knew I would enjoy. I originally booked a table online to not expect disappointment, but I was able to easily rearrange (cancelling and then rebooking) The booking process was easy and I was easily able to book a table for the cafe. When I got there, I thought I would be greeted by someone at reception, but there was no one there. Of course, I understand that the staff could be all over the place, but it would have been nice to been greeted to reduce anxiety. There was a button, a bell, to call the people to come, which then they did come. They did eventually come, made me sign some stuff (which is basically to abide by their rules that they set out) and then we had to pay the wellfare fee of £7, which I don't mind as this'll go to looking after the cats. When we got into the place, the person took us to our table, which were two chairs next to a coffee table. We had chose to have a kitty meal deal which was valued for £14.95, which included, a main, a side or a dessert, and a drink. Me and my friend ordered the meat pizzas, I had a milkshake, he had a J2O (which came with its normal glass bottle and a glass) and I had a victorian sponge cake and he had a bakewell tart. As for the pizza, they were home made, so I was excited to get my mouth around that (which was valued at £10.75 without any extras), however, when I picked it up with my hands, like you do with a pizza, it broke and all the toppings fell off, so I was basically eating bread with sauce. The pizza itself was cut into slices like a traditional pizza, so I was questioning whether I had to use a knife and fork to cut up the slices to eat the pizza to prevent it from breaking apart. Next we had our drinks, which for me, the milkshake was nice (valuing at £3.95 and £2.95 for the J2O) As for our desserts, they were nice and tasty, however the portion was very small and didn't look like a slice of a cake, it looked more like an extract (valuing at £4.45) so in total, we were eating a kitty meal deal for the value of £19.15, saving £4.15. Did I enjoy the Kitty meal deal? I didn't really due to the pizza breaking apart, but the milkshake was delicious. Next, lets talk about accessability; being someone who struggles with mobility is a must for me. I will admit when I booked the table, I forgot to include this (which i'll remember for next time) which then the server placed us both on two comfy chairs next to a coffee table. It was very difficult for me to eat my pizza as I ultimately had to bend to get to the pizza and ultimately carry the plate with my hands (which because the pizza was breaking apart, it was getting on my clothes) I would have liked to sit in an area where I could get out and about easily to go and see the cats (which i'll explain in the next part) Other than that, the chairs were comfy and we were able to relax and chat. Now we get to the main part; the kittens! This is the reason that drove me here, the niché experience that I was going to go through is what made me happy. I didn't expect much as I knew that the cats here were rescue cats, so their behaviours would vary, and to my surprise, the cats themselves were very nice. They would walk around, I would try and call them over, but they wouldn't come over (I think they were more interested in the kids who were playing with them, however I was able to get some strokes and pets from them, which they recieved well, this made me really happy. Now I go to the next part; other people breaking the rules. Before you enter the cafe itself, people must sign a form to show that you'll abide by the rules and if you break them, you will be removed from the cafe itself. When going there on Monday 4th March in the hour between 17:00 and 18:00, I saw several people breaking the rules at the cafe itself, there were children cornering and picking up the cats, which understanding that they are rescue cats, can damage them as some people may not know how to carry them correctly; what annoyed me the most was that an adult was holding the cats (The person brought kids with them) and was giving a bad example to those kids and the others. Was there any action taken? I honestly not sure. They were there till the end and were not asked to leave. Overall, my experience at the Kitty Cafe was average, having its ups and downs. Will i come again? Of course I will, but i'll probably just come to view the cats :)

Great spot for something to do for an hour! Lots of cute cats, staff and service were great too! Definitely recommend if you’re in the area

Even though we booked weeks ahead we waited in a long queue to get in, only for the person at the til to be on the phone talking to someone else in between talking to us, and trying to book other people in as well as us. Cost: we then paid £7 per adult and £5 per child just to get in. Waiting time: we waited in the ‘waiting area’ to be seated for about 5 minutes once we were finally inside the cafe. The area was a cramped corner of the cafe with people trying to push past with pushchairs, kids running around, servers taking drinks to tables etc, made you feel really awkward and in the way We then waited over 10 mins to be served once at our table and over 30 minutes for the food to come out. Bear in mind they only give you can hour slot here. Food: food was bad quality considering we paid around £15 each for a basic cheese pizza, a cake and some juice. The table next to us complained and I could understand why, their jacket potato was so burnt I could smell it, and their wraps looked undercooked. The staff offered them a 10% discount but nothing more. Our desserts came out before our main meal which was strange. Cats: the cats seem well looked after and pretty chill considering the noise and chaos around them. But many of them were high up and avoiding the screaming children below. Atmosphere: the atmosphere was uncomfortable. Children were chasing cats around unsupervised and no one seemed to care. It was the atmosphere of a soft play area and not a relaxing environment. Whenever a cat would come near us , a child would lean over us and scare it away. This is not the children’s fault but just a warning on what to expect. Overall paid £65 for an hour where two adults and one child had some basic food and stroked maybe one cat. More stressful than anything. Wouldn’t be back. Two stars because the cakes were nice and the cats seemed healthy, and the entry fee goes to the cat rescue.

I was so looking forward to visiting the café for the first time and sadly it was a really disappointing experience. We were allocated a table for 2 with chairs that felt miles apart from each other which is really awkward for conversation. The lighting was WAY too bright. This café could be so cosy but zero thought has gone into making it a nice atmosphere. The food was decent but why no chips or at least salsa for the quesadillas? We wanted cake afterwards, but weren’t allowed because our hour was up. Really, we couldn’t even get a brownie to go in a paper bag? Service was pretty poor, we were rushed, had to ask and wait around for sauces (by all means, please take your time considering we only have a very strictly timed 60 minutes). No sugar with the coffee etc. Table also far too low to eat off, again zero thought gone into it actually being a nice café to sit in. I feel like this café should be for adults only, or at least offer adults only times. There were kids who had snuck in cat treats and were feeding the cats despite the clear rules, I don’t understand why parents find it so difficult to follow them. You should also get longer than an hour. Even high end restaurants you get two hours, especially considering you’re charged £7 per person to enter the café before you’ve even ordered food or a drink.

Booked less than 24 hours before going - booking to take 4 year old grandson out for lunch. After receiving an email to confirm I was intending to dine I was greeted with sorry there is no hot food the kitchen is having work done. No alternative sandwiches or wraps on offer and only 3 out if 4 cakes available. Disappointed but ordered a milk shake and coffee only to have the waitress spill the milkshake all over my chat and my legs . Left demanding entrance fee back. I was told they didn’t know the kitchen was going to be shut. What a poor show and poor organisation- and a very upset little boy to be having his lunch elsewhere

A lovely relaxing place. Staff very friendly and knowledgeable about the cats. Cats well looked after and happy. The cafe is very clean.

I had a pathetic experience. We went there as my 5 year old loves cats and dogs and it turned into a nightmare for us. One of the cats scratched my daughter and now she is so scared. We werent given any advice/ document about the possibility of scratching or biting. Also, the staff was really impolite, It was a very bad experience, will never ever go there again. They should really focus on the behavioral aspect atleast. we had ordered food, paid the entry fees, everything seems to be wasted.

This is an excellent place for cat lovers ❤ This is a good time to just chill and hang around cats it is like a pub but for younger people

The ambiance of the café struck the perfect balance between cosy and vibrant, making it an ideal retreat for cat lovers and those in search of a fun café experience. It's worth mentioning that the cats weren't performing cats, so can be just as nonchalant as the average cat. Still worth the visit

This cafe was amazing.🤩 🐱i will probably go here again.the food and drinks were great. I am definitely going to get a cat now

Lovely cafe and cats. Quiet calm environment. Cats are rehomed and rescued here to give them a second chance which I find amazing for the animals. Good strict rules for the cats welfare and environment customers must follow. I didn't mind being charged on arrival as the money goes towards the rescue and cats. Kindest staff. Will definitely come again. Thank you

My little one (11-yo) had been here before and was excited at the prospect of going together. I liked the concept of chilling out next to furry friends, so we booked ourselves in a couple of weeks in advance. We turned up on the day to find a queue, but were let in swiftly... for an admission fee (£12). The place was somewhat overcrowded and we were cramped into a corner but, at least, it was relatively quiet with minimal human traffic. Cats were milling around apprehensively, engaging in minimal interaction. By the time we'd ordered and were served, half an hour had passed. Neither my daughter nor I got a chance to unwind or even to finish our meals before we were firmly, but politely, asked to depart as "other people are waiting". On the way out, we were charged another £24 for a half-consumed ciabatta sandwich, portion of nachos and a cup of coffee. The whole experience was more in keeping with a time-restricted visit to a theme park; or to a hurried indoor safari featuring domesticated mini-lions. Not my cup of tea.

We drove 2 hours to get here as a treat for my daughter. We were 5 minutes late and joined the back if the queue to wait to go inside. It was half term so didn't mind waiting. 20 minutes later so 25 minutes after our booked time we got to the front. As soon as we said we were a bit late the girl behind the desk straight away got funny and said we were 45 minutes late, we have your table away as you were over 15 minutes late. She did not listen to why we were late - the fact we were 20 minutes waiting to get in and we were 25 not 45 minutes late. She said you will have to come back at 4pm but i explained that we had driven for 2 hours so thats not an option and could she guarantee we would get back in at 4pm - she couldnt. In the end she said she couldnt deal with me and went to go and get someone else. This was all infront of my daughter who was now getting upset. Long story short - they new lady got us a table and we went in. It was ok - my daughter loved it. But for £7 a child and £4 a child i was not expecting to have just an hour. Word of advice, dont try and ram the cafe with people. Have a few less people, cats are less stressed, people can stay a bit longer and feel more at ease. It all felt a bit rushed when the place is lovely, 95% of the staff are friendly and its such a novel idea. I would not revisit as the girl that initially dealt with us made us feel totally unwelcome after a long drive.

Don't waste your money, terrible overpriced food, and small servings. The cats didn't seem to appreciate the incessant trail of children pestering them and I couldn't help feeling guilty that I had gone there to be honest once I saw how it played out. Was...

Awful!! Went for lunch with my two (young adult) daughters. We are all cat lovers, so we were really looking forward to our visit. First impressions were that it was chaos and smelled bad. After waiting for over 15 mins to be served I had...

The food was great, and staff were really nice and helpful. As a cat owner myself I found it upsetting and uncomfortable seeing children to be allowed to run riot around the cats. Chasing the cats, children climbing all over our seats where we was...

Food was nice. Staff are great. It is a real shame the parents can’t control their unruly children, chasing the cats throwing the cat toys at them and being very loud. Despite the staff and us telling them to not do it the parents still...

Disappointing Food 3 pizzas tasted weird Jacket potato was just tuna no mayo So I had to reorder Ciabatta was cold not warmed up Boys didn't eat pizza ordered a chicken nuggets unedible as well tasted weird even the lady said her little 1 likes...

We visited Saturday afternoon for our daughter’s birthday. We didn’t have any issues regarding service, the staff were all friendly and pleasant and our drinks arrived fairly quickly. However, it was hectic in there. We expected it to be busy with it being a Saturday,...

On first impressions the kitty Cafè environment appears to meet the cat’s physical needs which I’m sure it would when the building is empty and quiet. What we experienced today I can only describe as cat hell and it’s about the customers and not the...

There was very good food, The cats were nice and friendly, Staff friendly, Would visit again and recommend it to friends.

I went to the kitty cafe on a day trip to Birmingham. It was a fabulous experience, and I enjoyed every meow-ment! The kitty’s are so cute!!! I had wedgies and chicken nuggets (don’t judge I’m picky 🫣) and the s’mores Brooke dessert which was...

Came here for my step-daughter’s 10th birthday. Pre booked online - arrived 15 minutes early and was rather rudely told the table wasn’t ready and to come back at our allotted time - which we did. Wasn’t aware there was an entrance fee - my...

We booked the Kitty Cafe in Birmingham for my daughter’s birthday with a few of her friends. The design of the cafe is lovely. Unfortunately that’s about the only good thing. There was 7 of us in our party. For an establishment that says you...

We really enjoyed seeing the cute cats, cozy atmosphere with a large selection of drinks and food. Really like how it's a rescue center too

Being a cat person, and having never been to a cat cafe before, I was really looking forward to this little outing. Unfortunately, it did not live up to expectations! The worst part had to be other customers, blatantly leaning over us to get to...

Went for lunch to be told no eggs no nachos no garlic balls . Ok that’s fine . So having lunch cats coming up to us which was lovely then 5 children running at us to get the cats . And then they ran off...

Lovely food, lovely cats, lovely environment to chill in. Highly recommended for both the food and the kitties :) The staff were really lovely too.

I came with my partner and our 7 year old daughter for her birthday. She absolutely loved it, so did our daughter. The cats were really playful. The drinks were lovely and our daughter loved the chocolate truffle cake. Would recommend to absolutely anyone

I visited with my husband, teenage daughter and toddler, and overall had a mixed experience. The idea behind raising money for rescue cats is wonderful, it’s great so see they have a big exiting space and are treated with respect. But there’s so many simple...

Wonderful service, purr-fect company and delicious food! What a wonderful birthday treat! Highly recommended for any cat-lovers!

My daughter & I visited (we live 90 mins away) as we love cats & we wasn’t disappointed. Cats everywhere, coming for cuddles, popping over to say hello. My daughter was able to walk around & see all the kitties going about their daily activities...

This is the best experience you will ever have. A cafe that has cats. The cats are rooming free, having fun and they are so well looked after. As a cat owner to see a company take good care of cats makes you feel incredibly.

Absolutely adorable, the cats get to Rome free and have sage spaces to go if they get overwhelmed. The staff are super friendly. This is on my to do list every time I come to Birmingham.

Kitty cafe was very clean and had friendly staff! Drinks were lovely and very reasonably priced! Will definitely come back again :)

Visited here as part of my sons Christmas Present . Have to say for a Saturday we were seated extremely quickly , food and drink served quickly . Had an amazing time and will be coming back again in the future .

The cats were lovely, and it's a nice big space for the cats and for everyone to wander around. I went there 2 years ago and loved it, so decided to come back for my birthday weekend. The service could've been better. The staff didn't...

Thank you so much for a lovely time. I came here as I arrived early before a business meeting and was so nervous about my day ahead. I decided to come to the kitty cafe as it seemed like a calm environment. I couldn’t have...

Only a few other groups in the cafe but our drinks took at least 20 minutes to come out. Considering you only get 1 hour in the cafe this was annoying. Cats seemed well and were playing with guests. The area we sat in had...

Lovely vibe, great funny cats! Food was good too and helpful staff . We would come again.all in all, We thought it was a great cafe.

We went at the start of the day before our train home. It was a great time to go as it was quiet. Most people were only ordering drinks so when our chicken wraps came out we were suddenly very popular with the cats! We...

Nice café, nice food, great surroundings, lovely (if slightly harassed) kitties. The service though... So slow... not entirely sure why? Took 15 minutes to take our orders and that's only because we asked a passing waitress, and then the food came around 30 minutes later.

Great place and cute kitty all around. Loved it. Had a great time at the cafe. I Will visit again soon. I highly recommend this cafe for cat enthusiasts.

A surprise visit for our granddaughter's birthday treat. She LOVED it! Food was great and and the place was clean. Plenty of cats to fuss too!

Best cat cafe! Cats are well looked after and happy. Food and drink is also nice. So nice to sit and watch the cats play! Staff are friendly and look after the cats. Will come again for sure

Amazing service and what a fabulous experience we all had for my nieces birthday - she had a brilliant time we are so happy we enjoyed it. Drinks came really fast too :) would highly recommend

If you want to be served food and drink with a long wait this is the place to go. Or in our case an order that never arrived. Lovely concept with the cats which is why we went but service was woeful. Glad our entrance...

Such a great experience, seeing the cats having sooo much fun. The cafe is designed perfectly for the cats to play, climb and generally be mischievous whilst you grab a drink or some food. It's a really fun experience, the staff are super nice and...

We have been here a few times now My son loves coming and so do I. All the cats are well looked after and so cute. I go for the cats, not the food or anything but I have cake there and that's always yummy...

Had a lovely time today. Got to see lots of really cute cats and the decor was lovely in the cafe! Had such a good time and will come back soon :D

It was a great experience because I absolutely adore cats. I enjoyed stroking and petting them. Overall, it was wonderful.

The atmosphere was colourful and bright, it had good food which came quickly and was affordable. The staff were friendly and overall the experience was excellent

My Daughter(aged 2) and I visit the Kitty Cafe. Wasn’t a Que to be seen, and I thought £7.00 for an adult was fair but £5.00 for a child especially a 2 year old seemed a lot. When seated I’d asked to move as the...

Loved the whole cafe. We’re going to create some climbing bridges for our cats. Food was great for us and our kids too. Thanks everyone 💜💜💜

As a dedicated "Crazy Cat Lady" this was an impulse booking as I was in Birmingham with time to kill and decided that spending it with cats would be a lovely thing to do. Part of my experience was down to my own stupidity on...

Went here for my daughter’s birthday. Amazing, beautiful cats and kittens 🐈‍⬛ drinks reasonably priced and very nice, staff lovely 🥰

We booked the day before for one of the few time slots left available. The train we were due to get into Birmginham was delayed, meaning we would be approximately 5 mins late for our booking. Rang up to inform them and went straight to...

Visited (pre booked) 29/12/23 Table.was booked 13:00-14:00 Service was pretty fast to get in, - after that everything except the cats took a nose dive. We waited 30 minutes for drinks, 40 minutes for food - no cutlery to go with that food. The waiter...

Love this place, it’s the third time we’ve visited. It’s in the main train station in Birmingham, so really easy to get to. Good food and drink, but of course the cats are the best!

So very disappointed. Nobody told us we had to pay a fee upon entry which equated to £35 for 7 of us. It took ages for us to be seated and nobody acknowledged us for near 15 minutes. Once seated, the cats were lovely and...

This is one of the best experiences ever! The cats are so lovely and the staff are helpful the whole experience was so amazing I would definitely recommend

Me and my husband came here on a day out and had a wonderful time. The cats are super adorable and the drinks were lovely as well! Definitely coming here again when coming to Birmingham :3

Thought this would be a little different & it was lovely to watch the kittens playing. £7 to get in which I don’t begrudge but the food was poor. Almost £8 for chicken wrap which was basically just a wrap, one piece of chicken! Would...

Disappointed. Was supposed to be a special treat for my daughters birthday. The food was sub par… our plates were wet meaning our tortillas were strangely wet and soggy. Poor service, no one asked how our food was once delivered and plates not cleared till...

i had the best time w my friend sawda! the food was yummy & the cats were amazing, especially the speedy kittens. it made us both so happy <3

It was so cuteee, I went here with my friend and we had a PAWsome time. All the cats are super cute and fun to be around. It was cosy and a sweet environment

I brought my daughter here today to cheer her up shes been going though a really hard time and didnt think anything could really put a smile on her face but it did and she wants to come back for her birthday next month. Thank...

Lovely food with a wide selection, great service and the most adorable cats who all look happy and healthy!

The best lunch ever. The cats are so adorable and clearly very well looked after, and the food was fantastic. Fair pricing too.

A great time had with all the cute cats! Food was nice, highly recommend the mocktails! Cats are very friendly and love the fuss.

Super cute! Cats seem really well taken care of and happy. There’s a lot for them to do, cat climbers everywhere, beds all over the place and bridges galore Be careful when ordering food, they will crowd you!

Amazing service and food at great prices. Had the meal deal of a main dessert and drink for just £15. The cats all looked really happy.

It was quite dark where we were seated. All the cats appeared to be happy and very sociable. I visited with some friends for a drink and cake. Cats were way to interested in our food, it was difficult to enjoy without a cat. The...

Such an adorable lunch. We've been once before, and this experience was just as wonderful as the last. I love the atmosphere and the food, it's wonderful to spend time around such cute cats. It's so nice to know they're up for adoption too.

A brilliant experience, friendly and food and drink was excellent. Lovely to see all the beautiful cats. A very relaxed atmosphere. Purrfect!

I had a great time, the staff were very welcoming and the cats were very welcoming, there were lots of food options

Great casual date & day out for the kids! Staff, as well as the cats, were very welcoming. Lots of food options too :)

A nice friendly place Food was lovely. The cats all seem very happy and well looked after. Would definitely recommend 😊

This is a great place if you wanna chill out with a drink, food and the bonus of seeing four legged furbabies running round being cute. I had the catastrophe cocktail which was really refreshing and the chicken wrap and wedges filled me right up...

The girls love it here. They love to see the cats roaming around and they know the rules of take of cats while they are here

Poor quality of food frozen pizza to put it in the oven the taste was awful,we were waiting for so long to get our table

I really enjoyed this day out being around the cats! It was very fun :D I found that they were very silly running about with eachother

Went for my partners birthday. Lovely little spot, full of active, friendly cats. I love how cat-centred it is and they clearly care a lot. We had Hocus sit an nap near us which was very lovely