The best restaurants serving Other cuisines food in South East

Do visit here quite regularly. I have tried to find an email to make contact but can’t find it easily. I have a concern around the knowledge given to staff around how to handle customers with allergies. There are lots of signs that encourage customers to ask for ingredients every time if they have an allergy as ingredients change. Staff regularly seem frustrated when asked if products have nuts/peanuts in. This seems to be because they are not fully sure on how to check or because they have to find this info out using a slow tablet/device. I would ask that this is reviewed asap as it prevents me as a customer wanting to raise allergies with staff. I am sure others will feel the same as this has happened several times and may result in a very dangerous situation for a customer if staff do not feel confident in handling allergy disclosures. Recently I changed my order as multiple staff were trying to work out if the product had nuts in it. I felt guilty given the cafe was busy and they were spending such a long time looking, but also concerned that staff did not seem confident in what they were looking for and I might be misinformed. I have a severe allergy which can cause anaphylaxis so I need staff to be able to give full assurance on ingredients. I did let staff know that I understand products can say ‘may contain’ which is fine, but I need to know if my allergy is an actual ingredient.

I've recently heard the displeasure of having to use this Subway. An order was placed for me and my friends for lunch. This was placed for the app for delivery. Unfortunately it took over an hour and a 1/2 for anything to even arrive and there was no mention of our order being lost. It transpired that the order was lost and and hence the delay. The food that arrived was completely stone cold despite being marketed as toasted. The chicken in the sandwiches was extremely dry and robbery try and robbery and there was minimal salad. I do not think that we will be using this branch of Subway again.

Me and my family visited the boathouse cafe, chips and coffee great, highly recommend. Friendly staff, Debbie and Taylor were great

This is the second time I have visited The George for a drink since it reopened. Both times have been disappointing. The first time, I visited with a group of friends and we ordered Mojitos. I firstly had to wait a significant amount of time to be acknowledged and served, and when I was, the member of the bar staff told me they were out of mint and advised us to go elsewhere as they were short of staff! The second visit, my partner and I ordered a glass of prosecco and a glass of wine. They were both on tap! The woman serving overfilled the Prosecco glass so the drink cascaded down the sides of the glass, and then handed it to me wet. Weatherspoons could do a better job and at a third of the price! It was a very cold evening and we were surprised that the fire in the bar was not lit. However! Along came a member of staff with fire lighting equipment. The table in front of the fire was occupied with a party of people trying to enjoy a chat and drink. The member of staff proceeded to attempt to light the fire. He went away with no fire lit, returned to check on it and disappeared eventually with an unlit fire. This is all such a shame. It's a beautiful building with so much to offer after everything that has happened. But the staff need to pull their socks up to guarantee returning trade.

Bad experience in here on a cold Sunday in February .Was enjoying a coffee ,served by a helpful ,friendly staff member and was sitting down in pleasant room temperature conditions but another staff member arrived and decided HE was hot and turned on the AC unit ,blasting cold air above our heads ,causing us to don our coats and scarves .When I asked the chap if he could turn off the AC he rudely replied “ No we’re hot working behind the counter !” Yet it was so cold outside and no need to blast customers with cold air just because one or two staff are “overheated .” With that attitude ,we left the store . Shame to have to write a negative review based on a rare grumpy staff member , when the majority of the staff there are so smiley ,helpful and accommodating .

A very practical space. More seating installed since my last visit and the toilets were at least mostly accessible this time. These places are never as nice as those on the continent, however this one has picked up. A couple of negatives is the overhead heating system was on full despite it being almost 20C outside. Sitting directly underneath was like being in an open sauna. Very unpleasant. Also the best priced stationery/sandwich/drink store in the entire UK motorway network (first unit on your right as you go in) has closed and been replaced by something entirely less useful and extortionate. A tragedy for UK motorway users.

I have ordered coffee 4 times there over the last 6 months, and everytime it has been undrinkable. The Americano in particular is bitter water with no taste of coffee. I noticed that their espresso brewhead is much shallower than most coffee machines, so they pack much less coffee than in other cafes. I had coffee with other people here and all have the same complaints. The cakes and pastries are fine though, that's why I give it a 2.

Surely one of the best locations in Wales. Pity the service and fare didn't match it. Went there on a beautiful, crisp October day and sat outside. We had to move from our first table because of an overflowing drain under the adjacent table. The stench was appalling. Ordered our food - 1 bagel, 2 paninis (which turned out to be bread rolls) plus 2 drinks for more than £44. Not cheap. The two drinks were served separately and only after we reminded the staff we were still a drink short after 10 minutes. Of the list of beers on sale (maybe 5 or 6) only one was available. No chips to accompany our "rolls" but that's fair enough i guess. Enjoyed the view but that was about it. Food was mediocre- filled a gap but not much more. Won't be returning.

Typically I absolutely love Starbucks, however this particular Starbucks manages to mess up my order on numerous occasions. Once or twice I don’t mind we’re human and all make mistakes. However I’ve visited this store twice in the last two days, I asked for a large iced oat matcha latte with white mocha sauce.. I got a medium, they remade it.. I then got it without the white mocha (wasn’t until I’d driven off and tasted it I noticed). Today.. again I asked for the same thing AGAIN, I got a medium, it was remade but they just threw loads of ice in the drink and blended it up so I now can barely drink it because it’s FULL of blended ice and tastes like cinnamon?! Previously they’ve made it hot when I’ve asked for iced, I’ve had it made with normal milk when I ask for oat milk. I work nearby and lots of my colleagues complain that their coffee is burnt and ridiculously hot which coffee shouldn’t be. Not to mention a time when I ordered spinach & red pepper egg bites for my partner, they were freezing cold! Fed up of this place messing up simple orders.

The staff need to tie back their hair. Been in this new store couple times now and each time there are staff serving with long hair not tied back. YUCK!

Beautiful building in need of some loving care. Two water wheels and very small outside area. Very restricted menu for lunch and beers/lagers only in bottles. Service only average. Quiet little atmosphere. Disappointed.

A genuine compliment no matter how small can go along way. The staff were fantastically helpful and polite, coffee was hot and tastes nice

Absolutly disgusting, food stale , server awful , toilets absolutly revolting never been in or seen anything like it . Please if you have been here and been served raw food etc report to enviromental health they need to know

The filthiest Starbucks I have ever visited. The staff are un-engaging. There was rubbish and empty cups everywhere, the staff are more concerned with chatting between themselves than clearing tables it honestly was disgusting and unhygienic.