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We chose this location as other eateries were extremely busy but no queue here - and now I know why! We received our order but had to ask for serviettes from a server who was standing idle behind the counter. She handed us a couple of paper napkins but I thought that might be a hint that the container needed refilling but no attempt was made to do this as she returned to lounging behind the counter. The place was not busy and we made our way upstairs through a trail of litter then had to clear a table of dirty dishes before we could sit down. On closer inspection the problem was not just the debris on the floor but the floor itself was filthy. A visit to the loo was a shocker to find the toilet in a most disgusting, unhygienic state. I will certainly never be back here.

Slow service incompetent staff waited for ages for something so simple as a scone and coffee. Will never eat there again. The worst example of British catering. Avoid at all costs.

Gave it one star as couldn’t select zero. Slow service with cold food. Staff couldn’t have cared less either. Morrisons have certainly ruined this cafe. Do yourself a favour and eat elsewhere.

We ordered three different pastries. One of those was a pastry filled with salted caramel. The filling had an overwhelming chemical taste. My daughters thought like hand sanitiser or washing up liquid and I felt was almost like paracetamol. It was inedibly. When I returned it, I expected the manager to investigate it by actually tasting - certainly tasting the rest of the pastries from the same batch. He did nothing of the sort; just dramatically binned it and offered me another pastry. I would have thought when someone mentions potential contamination, something should have been done -- even if he thought I was being ridiculous. As I think of it, I am amazed that all the pastries are out on display, uncovered in a cafe in the middle of one of the busiest transport hubs in London. One sneeze, one dirty hand. It would be so easy to cause a sickness. The other pastries were fine, just not noteworthy. The tea was poor. Obviously, I didn't take up the manager's offer of another pastry, but he was kind enough to refund the money for it.

I think I've just eating parting the worst breakfastbive ever ate in my life, mush soggy hash browns, 1 piece of bacon on the "eggnormous" breakfast, sausages arr cheap frozen ones. The cup of tea was the only good thing about it. The woman who runs the cafe has her coat hanging up, it's pink but so dirty it's grey and brown round the cuffs and bottom, on show for customers to see. I think it's time this place closed it's doors. feel sorry for her but it's terrible.

Rip off! Ordered a sausage butty and was actually given a bacon butty instead. Waited 25 minutes for it and didn’t have time to wait for a replacement as we were boarding soon so just took it. When I opened it I was met with an unbuttered bun and two pieces of sweaty bacon that looked like they had been cooked in a microwave! Awful is an understatement

One of the slowest Starbucks I have been to in my entire life. With 4 staff behind the counter I’d expect a far more swift experience.

Absolutely awful service I went to the cafe to have a tea and coffee with my mother she was getting food I have severe allergies so brought my own sandwich a member of staff rudely came up to me stating I was not aloud to eat this within the cafe. I have been many times and brought my own snack as my mother loved it in there . The member of staff then proceeded to talk about me to her colleagues thinking I couldn’t hear her. Absolutely disgraceful and last time I will be back.

لا انصح احد بالذهاب الي هذا المحل فهو اسوأ محل دخلته موظفين قليلين الادب لايستقبلون الضيف بأحترام بل بقله ادب وبعنجهيه. كان قاب قوسين او ادني ان تصير معركه بالمحل والسبب عنجهيه واسلوب وقله ادب الموظف وخاصه المصري ابو لحيه. ولولا اطفالي الصغار الذين كانوا معي كان حدث مالايحمد عقباه. وانظروا الي كثره التعليقات السلبيه الموجوده هنا عنه، وعدم اهتمام اداره او اصحاب المحل بالرد عليها.

Fantastic food on a quiet night in the restaurant. We wanted to go out for dinner whilst staying in Blockley and with the village cafe restaurant fully booked, we opted for the crown hotel. The menu was small but the food was excellent. Two of us had the duck salad which was excellent, one had the smoked salmon and one the prawn cocktail - all generously portioned and fresh. For mains three of us had steak in mushroom sauce, the steaks were cooked well, the chips were great and the mushroom sauce lovely. Our fourth party member had the spinach and ricotta tortellini with pesto and it was another generous and excellent portion. We left well fed and happy!

This place is as nasty as the women that runs it tried to use the toilets. 1 cubicle you can't lock the door the other has no toilet seat showers are rancid how the lorry drivers try and wash in the showers is beyond farcical Now to the food experience all i can say is wot a waist of money no real Menu i don't like black pudding so asked if they could change it for a slice of toast omg this obviously upset this nutter behind the till she started shouting and yelling telling me it was to difficult to change a bit of black pudding for a slice of toast the way she was going on about it you would have thought I wanted a steak and fries all i can say its a total dive of a truck stop and the food and staff are as nasty and disgusting as each other

It’s not even funny! Hungry people sat disappointed, waiting forever. Literally 25 minutes waiting for a breakfast! Go into the shop and buy the ingredients and then cook them at home!

I know working retail sucks and at the end of the night you want to close up and go but when I show up at 947pm and you are closed all the chairs are on tables and lights off and one guy is mopping then you don’t close at 10pm you close at 930pm and that is fine but just put that as your closing time. I passed other places to specifically go here to get a drink and then had nowhere else to go on my way home because by then it was too late to get to anywhere else in the direction I was going. Maybe it is time to stop going all together to Starbucks and actually find someplace else that wants my money, and can provide better service.

The whole place was filthy. From the cutlery to the floor. Where are the old waiting staff who always had a smile and a quick chat. So disappointing, we won't be back, you can keep your dry breakfasts

Train station at Sheffield, pain aux choc stale and worse cappuccino I have tasted. Coffee burnt and tasted like dish water. If only I looked round the corner first I would have had a Costa coffee. If this was in Italy you'd be out of business within days.