EL&N London - St. Pancras Station in City of London, Westminster

We ordered three different pastries. One of those was a pastry filled with salted caramel. The filling had an overwhelming chemical taste. My daughters thought like hand sanitiser or washing up liquid and I felt was almost like paracetamol. It was inedibly. When I returned it, I expected the manager to investigate it by actually tasting - certainly tasting the rest of the pastries from the same batch. He did nothing of the sort; just dramatically binned it and offered me another pastry. I would have thought when someone mentions potential contamination, something should have been done -- even if he thought I was being ridiculous. As I think of it, I am amazed that all the pastries are out on display, uncovered in a cafe in the middle of one of the busiest transport hubs in London. One sneeze, one dirty hand. It would be so easy to cause a sickness. The other pastries were fine, just not noteworthy. The tea was poor. Obviously, I didn't take up the manager's offer of another pastry, but he was kind enough to refund the money for it.

Korean bbq chicken baquette - at £6.95 this is very expensive for a hard baquette with incredibly sparce filling. Elusive I'd say. Coupled with young miserable staff. Give this a miss and go to M&S.

Looks like a beautiful place and the cakes and pastries look like they should taste amazing. Both pastries we bought were hollow inside and the cake was nothing special. Pret does better pastries for 1/2 the price. I would no recommend.

this café looked so promising – lovely décor and presentation. Sadly – it was all surface and no substance. The coffee was truly awful. The Caesar salad with lettuce was ok but the kale one had very little flavour. The pastry was nice enough but given all the other cafes that are available - I would not go here again.

Lovely and friendly staff, beautiful cakes and I wanted to buy all of the pistachio cakes! Would definitely go again next time I visit London.

We were walking through the station this evening and noticed a mouse running around in the window, we went inside to notify the staff members and we were met with very rude staff who told us “it’s fine” in a very rude tone. we left after this encounter. and we’re in disbelief about how rude the staff were, we hope we didn’t come across as being rude however we thought we ought to tell them as it doesn’t look very good for customers and potential customers to see mice running around in a cafe where food and drink are being served. i will not be visiting this cafe and i warn people to not have food or drink from there!!!!

Do not use the app for this company! I pre-ordered and paid for a sandwich on the app, only for it not to exist on the menu when I arrived in St Pancras to collect it. I was just dismissed and told to email info@elnlondon.co.uk for a refund. I have now emailed on 3 separate occasions, sent 2 Facebook messages, and an Instagram message and have had no response. It has now been almost a month and I now class this as stealing my money. I am now taking this further and starting a complaint to the Financial Ombudsman Service as this is unacceptable for a business to take money and be unresponsive. Avoid at all costs.

I was very disappointed by the cold horrid cappuccino. My partner ordered a rose matcha which was vile maybe because the people preparing these were more concerned with chatting to their friends who were visiting than actually providing a focused service to paying customers. The pistachio cake I was so looking forward to came in a massive out of proportion box and was just plonked in without care. I’d like to add that the merchandise on sale needs a good dusting. It was filthy to touch which made me wonder about their cleanliness standards. We enquired about buying a mug but we’re fobbed off. Overall the speed and efficiency of the service does not match that of a train station perhaps because as I mentioned the team were more concerned with their personal guests than customers.

I have always wanted to sit in one of the restaurants in London however tan out of time, went into the one at St Pancras to pick up some dinner before getting on my train. I can’t say I enjoyed my focaccia but the coffees looked great and it won’t stop me hopefully visiting a restaurant next time I am in London!

Amazingly good brownie, I always buy it before catching the Eurostar. But the system in place is weird...you have to wait quite a long time (after paying) in order to get a simple take away dessert. The place in itself is really cute and girly. Seating is also available.

The fourcagios were average but the cake was quite good. The coffee was of good quality. However the cutlery was from wood and there was an enormous amount of packing material for food and cutlery culminating in a paper bag full of rubbish. This is not very environmental friendly. When we sat down the table was not cleaned and lots of rubbish around. it took 20 Minutes until somebody came to do a basic cleaning.

My friend and I stopped off here to have a coffee before departing to go home. We asked for a filter coffee with milk and a latte. The filter coffee was nearly black and cold. We asked for a cup/mug was told it’s only disposable cups! i went back and had a replacement coffee, hot but still way to dark and strong. Waste of money won’t be going there again

I visited the St Pancras cafe with my boyfriend before our trip home. The place looks amazing from the outside and the menu looks incredible but that’s as far as it goes. I really had my eyes set on the Turkish Delight hot chocolate and was told it wasn’t available. So I opted for the Red Velvet Latte, again this wasn’t available. The lady serving us was cold and rude and talked to me as if I was stupid for not knowing these drinks were unavailable. So I gave up and didn’t order a hot drink! When we sat down, the tables were filthy and certainly not ‘instagramable.’ The food was okay, nice enough. All in all, 1. Bad customer service 2. Nothing available on the menu that I wanted and 3. Dirty and messy interior (despite how presentable it should be) What is also worth noting is that there are some really cute items that can be purchased I.e espresso cups, mugs and flasks which I looked to purchase from their internet site, nothing is available!! A real shame as this place is real eye candy, at first appearance and has so much potential!

Weak coffee. Tables not cleared or cleaned. Not much indoor seating. £11 for 2 coffees and a cookie. Won’t bother again.

This is the pink corner cafe at St Pancras station. £3.75 for a cafe latte is on the expensive side. There was nobody clearing the dirty tables. I am quite happy to pay for good service and coffee but I expect clean tables.

Di passaggio in St. Pancras abbiamo deciso di prendere due caffè espresso, al limite dell'imbevibile, dal gusto acido. Non posso...

Overrated, and over priced for poor quality food and dirty. Visited before boarding Eurostar and the food was poor quality and so were hot drinks. Also rubbish bags were piled up inside the cafe in a trolley and on the floor next to it. Staff...