The best restaurants in United Kingdom serving Other cuisines food

I don’t usually write reviews, but I feel the low ratings for this wonderful family-run soft play are completely unfair. As a local, I visit regularly with my three children, and we always look forward to the delicious homemade cheesecake—it’s my favorite! The food is great quality and excellent value, and my kids absolutely love the experience. It can get a bit crowded, especially during parties, but they’re incredibly affordable, and the kids have a fantastic time. The person mentioned in past reviews is no longer involved in the business. It’s now run by two brothers, one of whom manages the place and offers outstanding customer service. Some of the soft play could use a little TLC, but in my opinion, they’re perfectly safe. Despite the small space, the variety of activities available is exceptional. It’s affordable prices great staff and reasonable prices, mean that it’s a godsend for me and my family.

What an absolute shower of s**t. Waited an hour for food. Clearly they were completely unable to deal with the function they had and normal customers. We gave up and cancelled the food and left as had to get daughter. Ruined our Saturday night. There’s nothing worse than telling people you can serve them when clearly you have no ability to do so. Why not just close the kitchen for the function? Greediness and an incompetent bar manager.

I used to visit this branch most days for my morning coffee and pastry, but a few years ago it went downhill. I recently by chance met the local franchise manager who acknowledged staffing issues but assured me things had improved, so I went back today. Big mistake. We walked in at 2.30pm and there was one young guy ahead in the queue (with FOUR staff on duty). The guy wanted a blended iced drink. The woman serving him (Eastern European) took his order then spent six full minutes chatting to the other female team member. The guy waiting for his drink I think had some learning difficulties and was getting agitated due to the wait. I actually felt quite sorry for him and intervened to say "please can you serve your customer, you can see he is getting upset." Then it was our turn. Four times I was asked if our toasted sandwiches were to have in or take away. I was asked about whipped cream. I said no, but they put the whipped cream on anyway. One of our two toasties was cooked. The other sat on top of the oven till I reminded them. I had to ask (twice) for cutlery. From walking in to getting served almost 15 minutes had elaped, and there were 4 staff on duty and no queue. I complained quite strongly about the shambolic service, at which point a woman with a clipboard (who said she was the manager) told me (and I quote exactly), "you have no idea how harrd we work in here." Actually I do know. My husband and I run a local hotel and restaurant, we know exactly how hard it is and we also know what good (and bad) customer service looks like. She then said, "I can do without this, I have been here 14 hours already." Well, given it was 2.30pm, she must have started at midnight to have been there 14 hours. If this is true, Caffe Nero should be prosecuted for the way they treat their staff. Or perhaps the woman was lying. I was then told, "well if you don't like it you can go elsewhere". When I asked the manager for her name, sge said... "I am not telling you that mate" at which point she walied into her office and locked the door. Sorry Caffe Nero. This isn't good enough, and I am actually angry that once again we received bad service, but the aggressive, insolent and appalling way we were addressed by your representative.

Was told about my allergy they sent me something that shouldn’t of contained eggs but it did. Resulted in me having an allergic reaction rang to complain they told me to piss off

Thought we would have a coffee and a piece of cake. Virtually no customers, no staff visible and very small pieces of cake on display at exorbitant prices. No one bothered to come to serve us so we went to Sainsburys café. I would hazard a guess it was much better.

We were served by kaitlynne who was an absolute pleasure! Her customer service skills were outstanding and she was very helpful. Our drinks were made to perfection and exactly how we ordered them. Don’t get this often

Tiny flat white for £3.85… I won’t be back Not the staffs fault, they looked tired, bored, listless… can’t blame them.. I suspect that’s the price you have to pay to keep the great unwashed away (ie ordinary people) Nice music Hard uncomfortable chairs Has the feel of an upmarket communist canteen from the 70’s

absolutely awful, cold food, bland atmosphere and overall cafe is unwelcoming when asked for it to be reheated very very rude waitress rolling eyes so overpriced as well would avoid!

The food is always of a high standard but the service is chaotic! The cafe is usually busy but often appears understaffed. Usually one person taking orders and another making drinks but sometimes one person doing everything. Often difficult to find a cleared table to sit and then you wait for anything that needs heating or cooking. One person waiting tables can spend valuable time wandering the floor looking for a designated number to deliver the prepared food. Then they return to the kitchen to repeat the activity and if sauce is required then further delays ensue. Staff are helpful and friendly difficult to say whether this cafe is understaffed or mismanaged.

Ordered x2 desserts, x2 milkshakes and a doggy ice cream at 10:30pm, waited up till nearly midnight with no delivery, emailed the restaurant in the morning who stated delivery was attempted at 11:32pm with 2 knocks and 3 miss calls this was a lie the calls was made at 11:59pm. Asked for a refund as the driver said he left the food on the doorstep with a pic although we had no food, the person I spoke to via email got a lil rude saying the driver had to leave on the door step as he had other deliveries to make even though the shop closed an hour before he called. Safe to say I won't order from here again

We stopped here for coffee and a bite as part of our bike ride. It took over an hour to have a coffee and bacon butty. Great location but the service is dreadfully slow.

Very nice dessert in Chinatown area. The guy there was very nice and makes the dessert in front of you, so you can see the how he prepares th dish. The dish itself is very nice, tasty and satiety also a couple.

I was served my Alexandra who always gives excellent service with a smile every morning. I have seen her be nice to awful and entitled customers and put up with rude people daily, as I buy a coffee here most mornings before work. Alexandra is one of the best Breistas I've been served by in any coffee shop.