Morrisons in Cardiff

Worst breakfast ever very disapointed not only took 30 mins came out cold and beans must of been taken straight out tin hard and cold complian falls on deaf ears need to re train stuff to cook present and customer service I myself work in food industry and this service is unacceptable photo is a small and a full breakfast

I feel unless I write a review then nothing will be done. Even then nothing may get resolved. I enjoy shopping at Morrisons because I like the fresh food that is offered. For the second time in 2 weeks I have been the victim of Morrisons Cardiff Bay incorrectly pricing food items compared to those advertised on the various displays around the store. The previous occasion was when 500g Crunchy Nut Corn Flakes were advertised on the display at £2.50, yet when I got to the till they were £3.29. Luckily I had noticed the difference in the aisle where the same product was placed. I highlighted the error to 2 members of staff, and provided a not my problem answer. I managed to receive the refund at the kiosk near the store entrance. Again today, I noticed that multipack chocolate bars were advertised on the display at £1.50 yet literally around the corner the same multipacks on the shelf were advertised at £1.65. This increased price was again what I was potentially charged at the till until I showed a photograph of the display items. Now this could simply be a mistake although I strongly encourage other customers to check the price of the display items when you get to the till. I also encourage Morrisons management to do their job so that this is not escalated further for intentional mispricing.

Dreadful, place was filthy with chicken bone on the floor with other rubbish. Tables had dirty crocs on them which staff walked past on 8 occasions. Had no fish, scampi, no pies, no curry or sausages this at 4pm. Staff was sympathetic but only saw one member. Place has been in decline for a while now. Time to eat elsewhere where they do have some food, Barry Morrisons is brilliant, this place is tierd and needs either sorting out or closing down, by the looks of it today, the latter.

Untidy , short staffed , unclean and “We have no poached eggs just fried or scrambled? “ ???!! We didn’t bother- we got a takeaway sandwich from the supermarket shelf instead !

Thank god ASDAS has a great pizza counter. yesterday i went to Morrisons store and waited at a pizza counter for 15 minutes (Toppings were all out uncovered on display) as no one was coming i asked a man behind the cheese counter if he could make it he then sent me to another man who literally told me "Nah Sorry" feeling annoyed i popped over to the better store (ASDA) who had two workers and a long cue on their amazing pizza counter. Not only is there service far better the choice of toppins is night and day compared to your strange tasting spicy chicken and left out pepperoni. Very dissatisfied. Will be abanding Morrisons to shop at Asda in future.

Food was okay but the bacon was greasy & thin and we only got 1 sausage & bacon when the menu said 2, drinks were okay but the coffee’s were cold and there were no knives.

Total waste of time ..dont bother you will spend loads of waiting time ..at self service tills ..waiting for a staff member..or if you get lucky might be a till open ..with a massive gue. Staff can be rude ..as well ..only shop if you fancy wasting your day ..

Never once been let down here. - not sure I’m a fan of the ‘exciting; new menu. Hope the old one returns after the pandemic - and please bring back tinned tomatoes. Why can’t we swap items in the breakfast menu anymore?

Called in for a snack. Staff member took order with her mask below her chin. Found table which had not been cleaned ( tea stains on table} Bearing in mind rules and regulations to fight covid this was poor. The same person who had taken order delivered food to table again with face mask under her chin. I presume that she had been mixing with other staff in the kitchen also. With lack of protection like this it is no wonder the virus is still spreading. Management need to get their act together and give some staff training to protect the public.

Really good choice of food, and staff are friendly. We found the bread counter good as well. Butter choices were varied, which is good to see.

I would not recommend. My bill was incorrect, staff were rude when I queried it. I felt quite embarrassed, as it was clearly too much effort for them when I asked for it to be corrected.

Dont bother eating here. Dirty and full of uncleared plates and trays. Staff tried to help but the on line system for ordering doesn't actually link to what is available! I wont be going again.

always had nice food in cafe in morrisons cardiff food was always cooked perfect and quite cheap too

Dirty tables, computerised ordering machine out of order, no trays, poor choice of bottled drinks, over half food items unavailable (this is a supermarket for goodness sake) Clean cutlery left in dishwasher basket. Food was cold and watery with grey mashed potatoes. Burger bun crumbled on touch, some items not brought with the food for 30 minutes and three reminders. Never again.

Absolutely awful. Half the menu items were not available, including eggs of any kind and food and drink fridges empty. Food arrived luke warm and missing items (which took a further 30 mins to arrive). The girls working front of house didnt stop the entire time we were there and couldnt have been nicer. A very poor experience.

Fish, chips and mushy peas are really good value here. Don't get me wrong, this is not cordon blea but not bad at all. We take the opportunity for lunch from time to time and its an easy recommend.

I felt sorry for the woman on the till as she was simultaneously having to deal with customer orders and take food out to the tables. She was very friendly though and dealt with an issue with our order well. Quality of the food is fine for the price, although I was disappointed that the new vegan burger wasn't available.

Hoy horrorizado por la terrible experiencia. Alrededor de la mitad del menú no está disponible pero no es obvio hasta que lo haya ordenado. Personal apresurado haciendo todo lo posible sin provisiones. Esperamos media hora y luego la comida estaba fría, poco apetecible y con salsa faltante. Fuimos a la tienda principal a comprar galletas para animarnos, pasamos junto a un gran derrame de leche sin intentar limpiarlo, solo un bolardo. Las galletas eran duras y viejas. Sentí pena por los muchachos que trabajan en la cafetería porque tuvieron que tratar con muchos clientes descontentos, y alguien más alto debe ser responsable. Nosotros no regresaremos.

Waited a long time for our meal, when it came it was barely warm and swimming in hot gravy. I complained and we were offered an alternative meal, we declined and had a refund .

Just popped into Morrison's Cardiff Bay.

Done shopping now looking forward to breakfast, ordered 2 small and 1 big when it came it looked small baked beans in a dish a bit disappointed in mine fried bread better not crust. The two small breakfasts 1/2 piece of toast last week it was. 4 slices, when I remarked about this I was told there had a new menu Monday. Last year a gave 5 stars now only would give 3

Popped into cafe orders super eggs only thing super was the spinach, description said creamy scrambled eggs,granary toast, more like over cooked and old, toast was brown bread probably the cheapest loaf they sell, cherry tomatoes cold not even cooked. And to top all this I had to suffer the shouting and screaming of the staff in the kitchen, surely if an order is ready a bell would be more appropriate rather than staff shouting at the top of their lungs.

All of the cutlery was dirty and the plates and cups were horrendous the food was discusting the staff are very rude to I don’t recommend this place please go to Asda or tesco they are outstanding

I was most grateful for a free birthday breakfast from this store which is a great idea if you've got a good breakfast to sell. I'm afraid they failed miserably so I won't be rushing back especially as they destroyed any flavour existing in my favourite breakfast ingredient...mushrooms.

Very reasonably priced grocer with lots of good offers. Easy parking and a great cheap cafeteria with vfm food and drinks.

My friend and I hadn't been here for quite some time but having been to Ikea we called in for a meal. as usual with Morrisons we enjoyed the fish & chips cooked to perfection and the apple crumble was excellent. Friendly staff and good service.Thanks to all.

Called in for some breakfast before we went shopping, loved the refurbishment, we had something from the menu and added extras,good service hot, and plenty of it, I found the tea very insipid, nut would go there again as very good value for money.

Good range of food, at a good price ideal to eat if your shopping or need a snack, sometimes at lunchtime it gets very busy.

Breakfast was absolutely disgusting bacon was yesterday's beans were only just warm will NOT waste my money in here again. My overall impression is minus 4 Big disappoint.

I have eaten meals in a lot of Morrisons stores & can honestly say that I have never had a bad meal - service is sometimes a bit slow if busy but that could be solved!

This store pretty much has everything you should need to do a good weekly shop. We shopped there this evening and entered the store around 9.30pm not realising they would be closing at 10.

I like this Morrisons. There is a lot of space here its light an airy. Unlike the one in Barry. Parking is easy and there is not a bad cafe. I like the Deli it has some real nice things on there. Main problem can be the tills as they do not have the staff to man them.

I am disappointed. The staff was rude and I had peas in my baked beans. I am allergic to peas and I found peas not once but twice in 2 different sets of meal and it was not in only my food but 3 other persons food. Disgraceful.

My Husband and I go to this cafe on a regular basis. The service is outstanding and the cleanliness is excellent. The food is always freshly cooked to order and is brought direct to your table. The staff are excellent and especially dealing with disabled people of which I am one. They are always friendly and always ask how you are. Service is always with a smile. This café is within the Morrison's store itself.