Asda in Cardiff

Lovely store, great range of products, great produce. Lovely helpful friendly staff. Loads of parking.

Popped in late this evening looking for some boots, Holly who was actually on the fridges, came upstairs with me and looked everywhere for these boots i was looking for , off her department. Such amazing customer service, very friendly and approachable and went out of her way to help! Man on security was also lovely!

The fruots in ASDA are never ripe never sweet you take them home and you cant eat them maybe wait a week gor them to become ripe what a waste of mpney!! Selfish store bad management.

Awful experience here. Due to one member of staff who belittled me and called me a liar. I have been to this store numerous times. But will not be returning. I tried to pay by Amex contactless, which I've done many times before successfully. It failed. Not a problem, I have experienced this in other stores. Usually a technical issue. I was then told by some jumped up member of staff 'we don't accept Amex contactless, we never have'...to which I answered 'you do I've used it many times before in this store, including yesterday'...long story short, called a liar and belittled. It was an embarrassing situation and the member of staff simply couldn't have cared less. Speaking as someone who has had customer facing roles, if I acted that way I'd expect to get my marching orders. Have logged a complaint, we'll see how far that goes. I won't hold my breath, that's for sure.

Very bad experience today with staff in this store. Having read a few comments on here, can see lots of people feel the same. The people around the self service checkout and the security guards make you feel like a criminal when you haven't done anything wrong. When complained to a manager about how I had been treated, not once did she apologise. Extremely disappointing and will not be back anytime soon.

I love the store but where are the beautiful trees gone from the car park ?

Its ok but they must have supply issues because some items are frequently out of stock. And they had out of date milk on the shop floor

Was in Asda collecting for charity and thought of having a little snack. Ordered chips which were very nice. Th two young staff were very helpful and cheerful.

Need to regulate more before they make someone ill or worse! I purchased from Panku, sick of seeing their prices rise while quality goes down. The chicken there, if its fresh is lovely but most of the time it's dry and has clearly been sat there a long time. Last time I purchased there was after the bank holiday and it was frozen SOLID in the middle! Clearly been sat out all day and then frozen when it wasn't sold and then tried to sell it as "fresh" again. ABSOLUTELY VILE!! Never purchasing from there again!

Just a. Update on the cashpoints outside store,they are no longer Barclays bank...and now never has any till roll for balances/statements.

This is my go-to local supermarket when I need wider stock than Aldi and Lidl have. They have a clothes and home section in addition to food. Trolleys don't need a pound which is great as I rarely have cash on me so makes it easier than other stores that still require you to have a quid. I mostly come here for petrol as they have some of the more competitive petrol prices locally. I rarely have to wait in line for there to be a pump free.

Bought a packet of Doritos and there out of date

kicked me and my fellow friends out the second we walked in. the rude security worker asked if we had a parent and we said no. he said to get out and we walked out,

Asda Coryton is a serious accident waiting to happen! Just used a trolley self scan check out and as I was leaving the store, the front wheels of the trolley locked up so sudden and harshly the weight of the trolley came crashing back down on my leg. Its now bruised. Nearly lost half my shopping too! Zero sympathy from the jumped up little security guard. Just demanding my receipts and why I'm coming and going from the store. I entered the store once and tried to leave just the once. I had two receipts timed not even 3 minutes apart as I was shopping for 2 people. If that had been an elderly shopper you could have been looking at a potential broken bone! Customer services advise its an anti theft device when you use the trolley scan! I've never heard anything so ridiculous and dangerous in my life!

Nice big store, always clean and tidy, and staff helpful and friendly!

Regularly come here after work, As someone who is on the Autism Spectrum I appreciate coming when it's quieter, which is typically after 00:00, no matter where you go. Staff are very friendly as well.

It's getting worse .. popped in for rotisserie chicken and there was none. Went to the chicken section and they had one pack left which was far too large but I had no choice. It's getting harder to find value, quality and indeed the basic stuff you want.. I should have just gone to the local co-op and saved the hassle

It's more like a construction site due to all the work that is required for the part of the new VCC, well by the time it's finished it will be out of date. Having to Q in traffic to get in is awful. I just hope when all the work is done it will be much better.

Popped in for a quick shop, Found everything I needed, at good prices. The parking is handy, they have a large car park. Although there is work going on in the car park at the moment (Feb 2024). It's a large store with pretty much everything you need on your weekly shop

Held up at the self service till waiting for a staff member to finish her conversation with her colleague so she could issue me and then ring through a carrier bag - treating me like a thief, like I’m going to steal the 50p plastic bag to put my £20 shopping in. Get it right Asda, if I was going to steal something it wouldn’t be the plastic bag. Ridiculous!!

My husband, aged 82 yrs old, is a long time client of Asda Opticians. He has been having a real problem with one eye, a feeling that a foreign body has entered and made it sore and painful. He called at the opticians and without an appointment was seen in 20mins by the Optician Sarfraz who gave him a thorough examination and removed several ingrowing eye lashes. Certain medication were prescribed and a letter to his GP prepared. Better treatment would be difficult to find. Mrs G Thomas, Thornhill. Cardiff

Absolute dump of a supermarket. Impossible parking, understaffed, very expensive on staple goods, generally very dirty and on the way out the trolleys kept locking up abruptly causing injury, but the arrogant security couldn't care less. A shining example 'profits above all else'. Of course there's the 'we'll look into it' replies on here that will be going nowhere.. Please dont bother with that lie on my post... I hate that this is the world we now live in. Its so sad.

This supermarket is my absolute go to supermarket when I need something 24 hours whether it's 8 a.m. in the morning or 3 a.m. in the morning the place is plastic and has lots of products in stock including fruit veg meat electronics to clothes

I would just like to Thank Nicola that was on the Customer Service desk on 29/12/23, she was very helpful and went out of her way to get everything sorted for me-Thankyou 👍

Great, but prices have gone up to much lovely clothes and loads of choices of clothes for the family they got lots of different foods and gifts for everyone shop been updated on 30 December 2023 frozen foods are different freezers tall upright ones waiting for the fridges to be tall upright ones self-service machines everywhere people tills not many but still nice to be able to say hi to the members of staff who are happy to see you the self-service machines just take more time and not as friendly as the normal tills people needs jobs not self-service machines which take forever not good we need people power not self-service machines everywhere

The only place where you can shop every week for 50 weeks a year,spend over £ 100 everytime & ONE established staff member will never speak to you through entire process!!!

After abandoning Aberdare asda for being charged wrong prices and shelves being empty we thought we would try this one. Never again! Asda, shame on you for the pricing! 1. No price on the goose fat in the aisle, checks receipt when I got home as it was a big Xmas shop and they were £4.30 each!! That's £8.60 for a bit of fat! Absolutely disgusting!! 2.advertising slow cookers for £12 so picked one up, again upon checking the receipt I was charged £18! Still a good price but jesus asda, how many others are you ripping off? I will never step foot in another Asda again, for the reason being you are a greedy dishonest company and should be totally ashamed! I think of all the elderly and people who are struggling while you line your pockets through deceit!!

We have been long time shoppers at Asda but due to Coryton stoe work on new road layout it has been a nightmare. Also the changes in store someour feet sadly. I know food has gone great but prices have gone silly. Shame as we have voted with our feet up lot but other things are over priceed

Disappointed. I had ordered a Chicken Tika and Chips meal at Asda, Coryton today and according to their system, you order your food at one counter and pay for it at their drinks counter, I told the cashier what I ordered and also ordered a drink and paid for both by card. I was not offered a receipt for this and wasn't concerned. I was told that there would be a 10 minute wait for the food, which I accepted. Eventually the food was brought to the table and I told the staff that I had ordered chips with my Chicken Tika, the waiter said that I had said I didn't want chips but realised that there was another customer waiting for a Chicken Tika that didn't want chips and delivered this meal to him. The waiter explained that, he would bring out my order next with the chips that I had ordered. A few minutes later, the waiter brought out a Chicken Tika again without chips, and told me that the manager had said that I hadn't paid for the chips and the chips were crossed off my order. However, I may not have been charged for the chips, but that was the fault of the cashier/manager as I clearly stated that I had ordered Chicken Tika and Chips when I paid. I couldn't check if I had paid for the chips as I wasn't given a receipt. But I am very disappointed by the attitude of the manager to just cross off the part of my order without speaking to me first or even accepting that she had made the mistake of not charging me but instead accusing me of not paying for them. Asda Cafe, I do expect better.

Only available food in the cafe was lasagne or beans on toast Lots of leaking freezers not much parking available as the car park is being altered All good apart from these issues

Haven’t been for years. What a dump it has become. Empty shelves, empty freezer compartments. Friday afternoon and no one in there! More Halloween items than food. Goodbye ASDA!

Since when did Asdas close at 10pm states 24 hour... I am reviewing this pubicly on the fact of lack of staff and the maintenance work they are choosing to do that bad for business surely

worst cafe ever always has been dire...how is this Still going,cold food,bland,hard,stale u name it.this cafe has it all...get rid of this place

Called in Friday for a shop, can someone please explain the carparking space's as there's three boxes per space? Do you get fined for parking in the smaller boxes either side of the main space. Thank you hope for your reply. Would you be kind enough to post on here your findings.

Store in a mess, defective lighting, total mess in the car park whoever designed the car spaces needs to look at modern cars as they are too small.

Everything available from bread to buying a TV

Asda driver Simon Millington drove into my car. And was going to drive away without saying anything to anyone about hitting my car

Great selection and open 24hrs a day

Great shopping experience at Asda! The store is well-organized and stocked with a wide variety of products. The staff was friendly and helpful, making my visit enjoyable. Ample parking available too. Will definitely be coming back for my grocery needs!

Massive store, lovely staff, ample parking!

Lovely cafe great staff lots of shopping to do

very clean and always got stock

Lots of things found under 1 roof. Foods, toiletries, medicines, chemist, Timpsons, cafe, toilets, homeward, clothes. Plenty of parking. McDonald's drive through, Starbucks & petrol station

Didn't have a great experience on my shop on 19th July around 3.30pm !! Only one checkout open with a queue I waited I'm for around 10 minutes while in the serve yourself part there were at least 5 staff some with arms crossed not doing much at all. I know supermarkets these days don't want to serve us anymore and want us to do everything ourselves but its such poor customer service I will stick with Tesco and Aldi I think from now on !!

I have noticed for the past couple of years, Asda at Hulme High Street, is getting worse by days. All the meats are wet like they have been injected with water, fresh vegetables are a no no. fresh fruits are limited to same old few with nasty addition of drying up rotted mangoes. For 4.95 the roast bacon joint is nothing but a piece of bone. And the shelves are always messy, items untidily placed. Overall one star experience!

Like most supermarkets you can get a bargain. Most of the staff are nice and helpful.. allot of work going on in the car park as they are extending.

Limited parking spaces due to building work

It was raining there was 30 minutes left till close but when I tried to get in a worker proceeded to stop me while smoking a cigar in front of my face and I have asthma so that nearly gave Abnormal buildup of fluid in the lungs and he tried to punch me and I dodged it like I dodge my stepdads punches and battered him

It's the supermarket the nearest to my location. I come for fresh food, choices and low prices. Thanks.

I like that store is open 24 hours, very convenient, but I always find a lot of items on shelfs that are out of date! It happened at last twice that I accidentally bought items that were expired DAYS before. But because its not my local store I didn't come back for a refund so end up wasting money as well. That never happened to me in any other store, but I guess if I visit this one I need to keep an eye on dates.

A lot of choice, you can even get foods past its use by date 🤮

Well done for creating a new car park where the bays are smaller than the original.

Nice store but the parking can be a pain sometimes

Good choice and great customer service Thanks.

Great place to shop especially with buying in bulk

I am not sure why you think that throwing my shopping at me is going to make things any quicker. I have to put the shopping in my bags. I cannot do this any quicker. In fact, when I'm trying to catch stuff, then it's much slower. Crazy! You have asked me to respond to you but I am not sure how. I really don't want to describe the colleague on here which is not very professional.

Really poor for parking here at the moment. A lot of the car park is fenced off for construction work so I prefer to use other supermarkets for the time being.

Big supermarket, a big choice of goods and some house hold items, the prices are relatively low, the quality of goods is average. The are usually queues (15 minutes +) to the self service paypoint as well as to the manned cashiers. The help service (generally in ASDA shops) - satisfactory but could be improved.

Good variety of food and drinks, great value clothes. Good prices.

A huge store with an amazing choice of food clothes and a variety of household products

I went to Asda cortyon today! Me my mum, Nan and 4 year old sister went into the cafe, most of the staff were lovely but the cutlery and plates were dirty and discusting you could see the food marks left on the knifes and forks and even spoons I will not be eating there again since their hygiene is not very good!

This is the 3rd time i did not get to scan my rewards off my phone Why do we not get asked for us to scan our rewards , the people on the tills need to ask us if we have a account for the rewards and wish to scan it , Tesco's Sainsburys and Morrisons , all ask before we pay, DO YOU HAVE A REWARDS CARD OR A ACCOUNT , why do Asda,s not ask ,it does not make sense , if it happens once more then i am done with Asda ,

Good selection of produce. Groceries and household goods such as dishes electrical section, towels etc on ground floor. Clothing upstairs via escalator or a lift for buggies, wheelchairs and those who dislike escalators.

Second time they have failed to deliver my weekly shop and attitude stinks when they phoned me either collect it myself or cancel and wait until 48 hrs for money be returned to me_, will never spend another pound in asda Tesco looks like you got a new customer

Great garage normally. No LPG for over 4 weeks. Other garages have it but no locally. When will you be able to get supply?

Apaling manners, rude and uninformative. I was told I can not have the tomato removed from my meal even though I told them I am allergic. I was told I would have to buy each item individually at 95p an item. I was not asking for a swap or extra I was asking for an item not to be put on my plate. Disgusting manners regarding the situation and poor people skills. Will not be going again.

lady with the pink hair is racist. she is young girl. went in for prime, I grabbed 3 bottles and my son grabbed 3 bottles just lie everyone else was doing so. she walked over and snatched them out of my son's hand refusing to let him have them, claiming he was too young for them, whilst a lady on the till next with a boy around 6 was allowed to purchase them. my boy is 8. when I protested she said she can do what she likes and walked off. obviously a racist individual because skin colour was the only difference between us whilst that child was younger.

Lovely tomato and basil soup for over 60's. Could be hotter but used cafe microwave.

Great choice of products and wonderful staff

Go every day after work. Staff are helpful and get to know regular people.

Called in for breakfast on our way to a funeral. My husbands breakfast turned up first after a half hour wait cold and tasteless, no sign of mine waited quite a while before going to see what had happened to it, as by now we were ready to leave. The manager was very rude told me it was coming now and I should be patient as the new girl had just started . I said we are ready to go after waiting an hour I wanted my money back. On arrival at cafe we were asked by the same person what we wanted her general attitude was terrible and won't be back

WORST Walmart in Cardiff, rude staff at the registers

Popped in for breakfast and a toilet break. Just has to be the worst food I have ever had, luke warm, tasteless, small portion, poor service - just awful. My advice - go to Morrisons.

Call in to make my weekly shopping could not park as all the car spaces was taken as they have fence off half the carpark so will avoid asda in the future and go to tesco

The cafe here is awful. I was given a cold breakfast and when I took it back it was heated in the microwave and given straight back me. When asked to redo the breakfast, the manager had awful attitude when all I was trying to get across is that it was unhygienic and should not have happened in the beginning. The manager at the cafe had a stinking attitude and then continued to talk about this to my partner when I return to the table. After receiving my fresh breakfast there was no apology and the food was just dumped on the table. I will not be returning to this cafe again. Stinking attitude and terrible customer service

Popped to Asda Coryton recently thought we’d have a coffee after shopping. The cafe was almost empty and now we know why!!!! The most tasteless coffee I have ever had the misfortune of drinking, needless to say only had a few sips. If you like hot milk you’ll be fine but if it’s coffee you want go somewhere else.

Great range of products lots of offers easy parking 'Sue' was so helping find the products for me that I needed and looked in storage too fantastic customer service. Would definitely shop here again.

19 till ls in the shop. 2pm on a Sunday afternoon and only 3 tills open, despite huge queues.

Only 2 out of 18 tills open today, queued for 30 mins to be served with frozen food in the trolley! I don’t usually use this branch of Asda and certainly won’t do so again. Unacceptable

Asda Coryton has a rather aggrevative staff member hovers about checkout self serve! Everything my husband and myself go there she walks up behind me stops noses then walks off!! Stops again and glares...I have complained to desk many times and my husband and also to another staff member. I have bipolar and chronic pain and my husband has spine problem and is deaf both ears..this NAJ whatever her name is literally provoking us every visit to the store and triggering my mental illness..now if I needed help I would ask? We know how to pay, we do not pinch as that's how she recently made my husband feel glaring at him even walking past to an Isle he has had enough and quite frankly so have I SO KINDLY TELL HER TO NOT INVADE MY SPACE AND MAKE ME OR MY HUSBAND FEEL UNCOMFORTABLE WHILST WE ARE DOING AND PAYING OUR SHOPPING IT IS DISRESPECTFUL OF MY PERSONAL SPACE AND AFFECTS MY HEALTH

Usual asda experience nice larger store plenty of parking never enough tills open

Asda offer such a great choice of things at such competitive prices! I have bought toys, clothes food, footwear, things for the home, gifts... Every single experience has been a good one - I will use asda Coryton again and again.

I needed to speak to the pharmacy to check if they had my pain medication in stock - there is a shortage and I need to know which pharmacy to go to. The "customer helpline" basically hung up on me - if it can't be answered in the FAQ on the website then tough. Awful service

Do not use the scan and go feature. We got to the till and had a spot check which is fine but when she done so she claimed we hadn't scanned some items. Absolutely not true! Left us at the scan and go area feeling highly embarrassed. Insinuating that we had stolen basically!! Out of order! We scanned every single item. Like we was going to steal 2 jars of 1 pound pickles on a £75 shop. Won't be using scan and go again here! Be very careful as to avoid this happening to you. Staff very rude and abruptl. I'd give zero stars if I could!!

Clean tidy shame about checkout ques

Vast range some offers lots to see and do

I love shopping at Asda Coryton. Good quality products for affordable price. Always clean and staff are helpful and friendly. I do my shopping weekly at Asda and never had any problems but on this visit, I tend to believe it was an accident, they scanned an eggs I bought 3 times at the till but I bought only 2 packs.

Love this Asda but today when I popped in there was only 3 checkouts open apart from self checkouts. So today I left this store and the goods I was about to purchase. I was using the self scan app on my phone as previously mentioned above there's not enough staff on the checkouts. Got to the checkout and followed instructions to purchase. I was informed that I was selected for a check ,no problem but the couple next to me had also been selected. The gentlemen started to check the couple's shopping but then informed them that it would all need to be rescanned ( full packed trolley). I asked the lady would I have to wait for the gentlemen to scan all their shopping before he gets to me? She informed me that I would. Anyway I took my shopping out of my Asda shopping bags and left the store. Went to Tesco upperboat straight after and found it a very pleasant Shopping experience with more variety.

Coontz wanna stock there shelves n freezers fed up of traveling to local 1. Then traveling to next for items. #uselesscooontzz #coryton cardiff

My god the greed of people. We r all struggling but how can asda justify putting there prices so high!! Potatoes for a family.. every single one bad, by the time u cut out the bad in them ur left with sod all to cook a meal for a family!! Bread. Four days on it and it’s already dry as hell!! Fed up with it.. come on ASDA do better by ur customers.. greedy and sly!!

Excellent service from Andrea at "The Photo Expert" Asda Coryton this morning! Took minutes! Andrea helped me to transfer photos from my phone to be developed . Also bought a small frame which Andrea put the photo in for me. Will definitely use this service again highly recommend. 10/10 Service with a smile thankyou 😊

Just off m4 typical Asia loads of products great parking.atm available clothing range complete top floor with great range of house products

Lots of items ether moved or sold out only ended up with half of my shopping.

Good place some staff good and friendly some not, nice big store with plenty of products well worth a visit for shopping

I am a big fan of this excellently located store. Usually great but no lpg for over a month due to a problem with the pumps. Asda has no released to the funds to get the repair done. This is very poor customer service. Lots of us need LPG and there are few places that sell it. Please get it fixed.

I went into Asda with a few of my very close companions and we were treated with utter disrespect just because of our age we went in looking for some school supplies and uniform and were approached by a grumpy member of staff rudely shouting at us to "get out if this store right now" I am appalled by this honestly quite disgusting behaviour and I am now unable to get my much needed supplies for my first day of school consequently I will now be missing out of vital parts of education I do not recommend.

Like this one, better known as Cardiff Asda

It doesn't matter when I come here they're are never enough staff to deal with the customers. Sunday morning and the ques are big AGAIN . Not everybody wants to self check out

Won't be going back to there Asda as we picked up food from pound meals but because my daughter didn't come in as she was ill they wouldn't let my son have a hot meal they literally had him in tear so we had to give cold meal back for him to have one they should be ashamed of thereselfs doing that to a kid

The shop was totally fine, it's a big Asda so loads of choice. Stock levels on some products low or out though and travelator out of order. The big let down was the cafe. The pictures should say enough but the service was not great only one member of staff looked remotely interested in being there and short sharp service is the best way to describe it. Food was not great. Panini lacked filling and the toasties were only toasted on one side leaving one side soggy!