Starbucks in Broadland

Lovely staff, a great drink and helpful free wifi. Previous reviews had been quite negative but it was clean and as any other starbucks would be

Go here every month or so, hoping it changes but no. Tables are always dirty and they are always understaffed. Drinks and food are and have been fine.

Absolutely filthy. All tables and chairs too dirty to sit at and on. I myself work in a fast food chain and if it was this dirty we’d have to shut down and do a deep clean. Just no need for it. No decaf tea, really in a hot drinks establishment. Go into petrol station opposite much better.

Waited for 10 minutes in the drive thru and a sly apology from the staff, will not be visiting again

The staff in this coffee shop are very friendly and polite. The guys are always cheerful and polite. They remember our drinks every time. Service is always good and consistent. Excellent coffee shop.

Told they don’t do filter coffee, directly behind the guy is the filter machine! I know it’s a hassle to put the beans in and turn it on - it’s a shame as it’s the best coffee. They were quite happy to sell me a more expensive option where other branches offer a Americano for the price of a filter when it’s not available.

Although the coffees and food received was acceptable, most certainly this coffee shop is unhygienic.Most of the upholstered seating is filthy and most unhygienic to sit on while enjoying a coffee & cake. Together with the whole seating area needs a total clean, freeing it from cobwebs, dust & grime. It's disgusting. The tables between each serving were certainly not hygienically cleaned. This cannot be good under present circumstances around the world.Not a coffee shop I would recommend.

First & last time. Disappointed in lack of service. Poor customer service from ignoring us for what felt like ages. 2pm on a Saturday afternoon was not busy. Crumbs all over the floor. Didn’t listen to what we ordered ended up giving a cash refund for the coffees we asked for as opposed to what we were charged for. Had to ask for a receipt, had to ask for sugar. Cold atmosphere, certainly didn’t feel wanted, so won’t be spending my money there.

Typical Starbucks although quieter than most as it is tucked away behind the garage. Service was fine.

The whole place smells of fart. They had no sandwiches left to choose from at 1:30pm, and I have been through the drive thru 3x in the last week to be told they have sold out of eggnog latte. That's it... never going back. It's consistently the quietest Starbucks I have ever been in... I wonder why!?!

As it is a new place the design is lovely. Nice atmosphere and I think the staff were very friendly.There was a good selection of sandwiches, cakes and drinks as well as other coffee products to buy. Cost wasn’t too bad about what I expected for a Starbucks and it is worth saying you do get a generous size cup of drink for a regular.

Love the coffee, food choice a bit limited. Sandwich choice is very poor but what they do have is ok

Coffee and cake were fine BUT the floor, chairs and tables were all filthy. Member of staff went outside for a cigarette instead of clearing cups/plates away. Will not go again - does not give a good impression of Aylsham. Ashamed.

I enjoy a Starbucks but this particular venue constantly stinks !!! and they also appear to have a major problem with flies. The cakes are displayed in glass cabinets with sliding doors but because the sliding doors are not always closed the flies are getting in !! The staff were pleasant enough but the constant smell and flies are putting me off visiting again. These problems seriously need sorting !!!!

We visit this particular establishment due to it being the only Starbucks within a good distance Coffee is always rea lly good but staff need to be a bit more cheerful and friendlier xx

Once again terrible sewerage smell, has been like this since opening... I decided to get a take out coffee and hot snack but staff not willing to serve .. only 5 customers in, only me to serve and 3 staff just left me standing at the till feeling uncomfortable... I spoke with young man who just continued past and disappeared.. I pass everyday and it is always empty.. bad smell and bad staff explain why... the only Starbucks I have seen that is not busy.

There is a very stale, dank smell in the air - it’s either the toilets or sour milk. Had been here for a few weeks.Generally pleasant staff, but did get milk that was off the other week - drove back, as it was undrinkable/like cheese. The lady who served it said “yeah - I thought some of the milk was off earlier” - GENIUS!

Met friends for coffee here. Nice light airy room but very cold when the windows to the Drive-Thru were open which they were most of the time we were there. Not good in chilly March! The girl who served my coffee filled the china cup absolutely to the top and there was no way I could carry it over to my seat without spilling it. I asked her to take some coffee out and she took a dribble out and I had to ask her to take more out. The small coffee was OK but at £3 for a cup I felt it was expensive. Had it been warmer in there I might have stayed for some lunch but I was too cold.

We had a lovely pot of healthy porridge with honey and some cappuchinos here last Monday morning while waiting for an appointment. it was a lovely sunny big room and the staff were great. It was very nice.

Just love this place. The girls are so friendly it’s very clean easy access and a wide range of drinks and food. Thank you 😊

My sister and I have never had the Starbucks experience and wanted to give it a go. We personally couldn’t see what the fuss was about. This particular Starbucks, although new, didn’t look particularly clean, empty cups had not been collected, and as this was the only evidence of any customers actually being there, wasn’t a bad thing. There was 2 staff, neither of which looked like a coffee connoisseur, both young and I wish we had asked coffee related questions but we didn’t. The place lacked atmosphere, the seating wasn’t particularly welcoming either. Very disappointing, and to think I was worried I might get addicted to the establishment. We will definitely be spending our money in town at the family run coffee shops in future and definitely not here.

It always stinks to high heaven, almost as if 100 people are constantly in the toilet taking a dump. Not a pleasant environment to drink a coffee.

After a busy shopping trip Norwich - enroute home to Cromer and my partner was dying thirst - suggested Starbucks for iced coffee !!! absolute lifesaver ! really really good.

Wow. Amazing to have this on the doorstep. Amazing staff who obviously heard my colleague & I chatting & advised me on healthier options. Looked to be a great selection of goodies but I didn’t indulge