The best restaurants serving British food in Wales

Went on Saturday night. Some staff openly drinking shots and getting drunk behind the bar which I found unprofessional! I realise that this happens sometimes in the hospitality industry. Some people seem to be able to handle it. These people were sloppy, and making a bit of a scene. The person who appeared to be drinking completely messed up my cocktails by eyeballing the measurements, and getting it wrong. Trust me, I know my cocktails. Too much of this, too little of that. Just being lazy and paying no attention when making them. Cocktails tasted all wrong. What’s the point of complaining ? Nothing lost. No big deal. We just walked across the road and took our custom somewhere else as we believe that the price of the drinks, somewhat, has the service of hospitality built into it.

Myself and 29 other members of the WI ate from their Christmas menu. The food was delicious, piping hot and excellent value for money. Would highly recommend The Brown Trout for a Christmas meal

On our way home from a weekend in Wales and we stopped here on a recommendation. From the minute I walked in my brain was screaming no! It was not looking the cleanest of places this may be because it is so dated inside with tatty furniture and dirty carpets but as it did have a 5 star hygiene to the entrance door and with my dad being diabetic and neededing food we went with it. We ordered three roast dinners and they arrived homemade but the veg was waterlogged and tasteless and I was pretty much not willing to take a chance of eating in here so waited for the parents to finish and made a quick exit. Only reason I put poor and not terrible was because the lady and her daughter that was about 10 that served us was very polite.

Went to Tintern hoping for some lunch today and stopped at the tearooms at 1:45pm. Met with a surly, "We're not doing any more hot food" (at 1:45pm!?) so we asked for a sandwich. Met with a surly, "We're not doing those either" (at 1:45pm!?) Told, "You can have coffee and cake". No thanks, we wanted lunch. We were obviously a nuisance and unwanted. I've given a one because I can't give a zero. Don't bother with these tearooms, customers are obviously surplus to requirements.

I was making a morning treat run for my department and placing a sizeable order so I elected to order on the app for click and serve so as not to hold up the drive thru or indoor queue with 6 drinks and a pastry during a time when people might be trying to get to work. I thought this seemed the most convenient option as the app told me to click the "I'm here" button when I arrive and then the drinks are brought to the car, once you put your hazards on. When I arrived I went to click the "I'm here" button to find it was gone and a "reorder" button was there. A little frustrated, I went into store to find if my order had been lost or something. I spoke, pleasantly, to a woman, who's name I didn't get unfortunately, who seemed quite annoyed with me. I got halfway through saying "morning, I've placed a click and-..." and she pointed to a pile of pre-made rather cold drinks with a croissant. She then told me, in quite a snippy tone, that it had been sat waiting for a while and that she had been going out in the rain every ten minutes to check if I was there or not.... as if this was my fault? I explained that the app told me to do what I had tried to do and she just talked over me and told me that was wrong, as soon as they get the order they make the order unless I specify a time. Well, there was no option to specify a time in the app.... surely that's the point of the "I'm here" button? Anyway she also told me to just do the drive thru next time as it's more convenient and no one has to go out in the rain then. Yes, well, if I wanted to do the drive thru and hold everyone up then I would have picked that option. I picked the option I wanted to pick for the schedule of my morning. I tried to explain myself a couple more times to try and understand what it was i had supposedly missed but she just kept speaking over me in such a rude tone. This is the first time I've attempted to use the app but it was quite straight forward and gave instructions. It's not my fault if the various manners to deliver the service offered haven't been trained out properly. I'm honestly not contemplating returning - and I had been a regular customer as I work locally. Bit of a slap in the face to be spoken to like that, especially after placing such a large order. Also all the drinks were cold so thanks for that. Waste of near £30. I had to, of course, explain why the drinks were cold to my department..... so they're also now not keen on returning.

Ok for a stop off didn’t order food as staff was overwhelmed with the amount of customers did manage to get a warm hot drink. Sadly the toilets were horrid and had all been closed for cleaning once the young lady opened them again they were still dirty and lacking toilet roll so made our way over the road to the public loos. Great views comfortable seating and that’s where it ends sadly.

Soon as we came in, it was a mess. Our table wasn’t cleaned for about 20 minutes. We were sat there for an hour before we received any food. No knife or forks, our drinks order was lost, and we had to ask again several times before having one, even after we paid. Wouldn’t recommend to anyone. Will not be attending again.

A little gem! We regularly have a snack in the cafe after a class or gym session at the leisure centre. The food and drinks are consistently good and very reasonably priced. The staff are helpful and friendly.

More staff here than customers most evenings,seems to be full of gambling addicts who spend all evening playing fruit machines and smoking outside.

I had my hen do here the other night and can,t praise staff enough the buffet they put on was excellent nothing was to much trouble everything was clean and tidy and myself and my guests had an amazing time .will visit again .

Terrible service ,waited fifteen minutes to be served drinks which were overpriced. Then asked a waitress to take our order and was told they had stopped service of food because the show was starting in fifty minutes and we were too late . No signs to say what time last orders for food was, not enough staff to serve drinks and a very small restaurant area was not conducive to an evening meal and show . If you want food here get there by six and you might be lucky., but I would go elsewhere.

Since Lidl knocked down the skittle alley at the back and the pub changed managment (during covid) the place has gone to the dogs. Rough (very), run down, dirty, no real ales anymore, no food, the lounge room smells disgusting and the staff grumpy and unhelpful.

Had to give this a go as seen it on TikTok and my sister booked it for us all and we had a lovely time , the staff are rude but it’s not offensive and we all found it funny and would deffo go again

We stopped here for a few drinks and sat in the pub which was lovely. Plenty of seats and warm cosy rooms. Also had a lovely fuss of Bailey the local dog :) The landlord was very friendly and very kind to give me a birthday drink :) also he gave us some beer and cider recommendations. Reasonable prices and a spotlessly clean pub and toilets. Especially the day after New Year’s Day!! Lots of bar snacks and the landlord told us they have a pizza oven which sounds lovely so shall we come back to have one. Very good atmosphere!!!! We are staying at a local lodge and have came in here a few times. Recommend if you're in the area.

When we visited we found this establishment interesting as very much an old fashioned public house with a number of locals engaged in conversation. we had hoped to be able to obtain some food - at least a sandwich - but none was on offer on the day of our visit. Good place to wait for a bus and have a bevvy.