Based on 9 opinions finded in 1 websites
Based on 9 opinions finded in 1 websites
Opinions
Terrible service ,waited fifteen minutes to be served drinks which were overpriced. Then asked a waitress to take our order and was told they had stopped service of food because the show was starting in fifty minutes and we were too late . No signs to say what time last orders for food was, not enough staff to serve drinks and a very small restaurant area was not conducive to an evening meal and show . If you want food here get there by six and you might be lucky., but I would go elsewhere.
Sue joybells 59 . 2023-04-07
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Great food, steak was perfectly cooked with a fab peppercorn sauce. Friendly and efficient service. Highly recommended.
Michelle H . 2020-03-08
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This restaurant is with the Grand Theatre l called in during lunch time plenty on the menu but me and my friend decided just to have snack we went for the ham sandwich which came with side salad and crisps it was very nice
Mary M . 2020-03-05
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Stunning food and excellent service, very friendly staff, highly recommended, will definitely visit again.
MrsVAJ . 2020-01-22
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Dined here on a Saturday evening with 3 friends. Food was great, waitress was lovely, we asked for the bill and at first we was just going to split it 4 ways but we noticed a Baileys on there which none of us has had, so sent the bill back. When it came back we checked it thoroughly and found other additions in total £16 had been added to an £80 bill, who was going to benefit we don't know. Really annoyed as we were just going to pay it!!! Didn't have time to complain more as we had tickets for a show but that was bang out of order. Won't be going back.
Debbie A . 2020-01-19
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Our first trip to the revamped bar in the Grand Theatre was not very inspiring. The decor is underwhelming and suffers from the lack of any sense that we are in a theatre plus the strange addition of a lot of very fake-looking plants. The main shortcoming however is the shortage of staff at the bar. When a lot of customers are ordering tea and coffee then one person (or maybe more) shld be solely looking after that side, so that bar customers can be served separately and much more quickly. There were just 2 staff trying to cope with both coffee and drinks orders and in a word they weren't coping very well. I hopethe staffing is better for an evening performance (this was 5pm).
Mumblesishome . 2020-01-13
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Me and three friends called in on a Tuesday night after hearing so much about Swansea newest restaurant, 'The Malthouse' and it did not disappoint. We were very surprised about how busy it was, seen as it was a Tuesday night and we thought that there would be a long wait on food but this was not the case. At first we were greeted by a friendly, happy and enthusiastic member of staff that showed us to our table and took a drinks order whilst we looked over the menu. Lots of fantastic options of locally sourced, fresh ingredient AND at a very reasonable price. Me and two others started off with the Aranchini Balls which were to die for and another of us had the garlic Mushrooms which he said were the best he has had. For mains I had a delightful dish of Pork belly which was cooked to perfection and came with bubble & squeak, seasoned vegetables and Gower Brewery's Smugglers cider jus which added a little bit of 'Vavavoom' to the plate. Others on the table had the Gower power burger which uses Gower Brewery's Gower Power which was a positive twist on a classic Burger. After the health portions of food, we chose the lightest dessert choice of a long list of enticing desserts, which was the locally made Gower Gelato. EVERYTHING from the friendly staff who can't do enough for you, great quality food at a reasonable price and the atmosphere created by the new decor and staff was absolutely faultless and we cannot wait to return. Thank you very much! :)
AlexEvz93 . 2019-12-18
MORE AT TripAdvisor
Held the company work party here. Every single person loved the food. To impress 20 people in one sitting was an accomplishment for a fussy bunch. Can not recommend this place highly enough. Service was exceptional and the setting in the restaurant’s conservatory was stunning. Will be back with friends and family.
Julie H . 2019-12-18
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I was looking forward to this, but am quite disappointed. No Gower Power on draught, only in bottles, served so cold you can't taste the beer! Plenty of room generally, but we've been squeezed in between two other tables like battery chicken. My elbows are almost touching the chap on the next table! Food was fine. Won't be coming here again though unless they put Gower Power on draught so I don't get gassed up, and give a reasonable amount of space to eat! Off to the pub across the road now for a draught real ale!
john9149 . 2019-11-28
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Good service , prompt food just a little Cold in the restaurant. I should have worn a jumper .