Brewers Fayre Swansea Vale in Swansea - Phone Number, Reservations, Reviews

Food was excellent! Great value meals. Really disappointing dirty toilets. Out of 3 cubicles, one had bits of toilet roll strewn all over, including over the toilet bowl. The second cubicle's toilet was flushing continuously. I push and prodded at the flush buttons and it eventually stopped, but I hadn't left the bathroom when it had started up again. The third cubicle had a clean(ish) toilet, but the flush button covers were off and you had to push the inside mechanism to flush! When I left the bathroom I did inform two staff members about their state, one of which was saying oh yes that happens and you have to push both buttons together to stop it. I told them I did manage to get it stopped but that it was flushing continuously again by the time I left. They thanked me for letting me know and said would sort it out. A friend visited the toilets about 30 minutes later and they were in exactly the same state! I would understand if they were all very busy, but there were loads of staff just standing around chatting. A few tables were left uncleared for ages after customers had left, with the staff too busy chatting.

We went here for week day meal & it was beautiful, & staff are excellent... But tried the Sunday carvery for the first time, & it will be the last, the veg was cold, & you couldn't cut the beef at all, turkey was nice but didn't warrant the price paid.

Nearly every other week me and wife pay a visit,download the "brewers fayre app and get some great deals on the meals" for which they always keep you updated

This was the best meal I've ever had there. Everything was perfect

Extremely low level of hygiene. Tasteless and not well cooked food. Unfriendly staff and poor service.

Myself and my wife both ordered the same meal as found very little choice. Ordered smothered platter. I ordered medium rare and my wife medium for steaks. However part of this platter, we should have received a BBQ sauce didn't arrive. Also listed the platter is chicken covered with bacon covered with cheese. Had the cheese but where was the bacon??? That I don't know. Also while eating, the serving got our meals mixed up, only discovered when me wife cut open her steak to reveal a medium rare steak ( a little under cooked ) with blood spilling out . I ordered the medium rare so they even mixed up the order and placing wrong way round. I also noticed that another member of staff clearing up the table next to us , well removing the dirty dishes, leaving two sets of cutlery used! The member of staff just wiped the table down and replaced the other 4 sets ready for another table setting of 6. Couldn't believe it. Below, the reviews are asking what meals I'd recommend, none!!

We Turned up on a busy day and the staff were great, found us a table straight away. Served straight away, and carvery was lush.thank you!

Best Sunday dinner! The guy serving the meet is so nice! Best part about the place! Price is good, food is good, place is great!

Popped in here while my windscreen was being fixed, exceptional service the 2 ladies on were lovely, very helpful as I had no idea what to do. Would recommend to anyone, either with the hotel, or just to pop in for a breakfast.

Standard was good. Bit of a wait, but food was hot and filling 😋

Not the best quality of food, the sharing platter was very overcooked.

Very good & relaxing environment the full menu is reduced to normal lunch due corona virus

We had a lovely meal with a family member last week, the food was delicious and we are planning to have another meal there very soon

We went for Sunday lunch. It was cold, and not a lot of veg on offer. The man carving the meat was lovely. Staff are very friendly, there is an indoor soft play area for children but it's unmanned. We had food from there on a week day, and it was lovely 😍. I'm not sure we will be going for Sunday lunch again.

Soggy batter on fish, left most of the meal. Told staff but wasn’t offered an alternative or apology

Disappointed yet again, four separate visits and each time an issue. Previous occasions told not enough staff in the kitchen and having to slow down meal service and today, unable to enjoy my birthday meal, which was booked, as when we got there, no hot water (I did wonder why the car park was empty) However, no phone call to let us know ahead of time and save us the journey and fuel and time. Awful service for a chain of this size. If you are reading this, head across the roundabout to the Copper Pot, always a great welcome and service and food are spot on every time.

Always a lovely welcome, & lovely food.

So slow at the bar. Staff should learn to prioritise serving customers over restocking the fridge. Seems they like to knock off early on a Sunday evening too. Arrived at 2130 to find the staff standing around chatting and told me they were closed.

what a fab place staff fantastic special shout out to Josie and Angela made our experience that much better. x x x

Food was great! Great choice and not bad for pricing. Would definitely recommend.

Stayed in Swansea for a week working, had meal deal as I was staying in the Premier Inn next door. Food was to a good standard and the service was really good. Never waited that long between courses even though they were busy. Breakfast was also good in the morning and it's buffet style.

where do I start, we only came here to see the play area as the kids drive us crazy when we go to a normal restaurant. The play area is only 3 pounds per child and you can eat at peace without stressing about children running around the restaurant... surprisingly, we tried the food and it's absolutely delicious. Every curry is honestly a solid 8/10, katsu I'll give it. 9/10 next up I must try the lasagne as apparently it's heavenly!! Recommend this place for anyone that enjoys good food as honestly the chef does not miss regardless to what you order even the burgers a lovely! Kids will love it here and if you don't fancy being around children the kids are locked away in a looney room for them to play and scream so you can eat peacefully in a another part of the restaurant and enjoy the fantastic cuisine if you don't fancy joining the nut house lol

Booked a cavery dinner wow will return I compliment the chef top marks

Fantastic value for money and well recommend.

Just had a Carvery here, it was delicious, staff couldn't of been more attentive, will definitely return

OK service Food nice OK to call in after a shop at asda

really friendly bar staff / waitresses. Nice atmosphere in the pub. Lovely food! We visit every year for the Macmillan mighty hike walk

Good value meals, friendly staff and good location. Meal warm but not hot, but tasty food, the Bonus card is a very good incentive to visit regularly. Worth a visit. I wish they would warm plates as this would help!! Mens toilet at the back of building quite smelly, the carpet leading in looks worn and dirty.

Best chicken bacon pie and mash in town!!

Very nice food. Constantly topped up. Amazing, helpful and kind staff.

Went for food on Saturday evening staff very friendly happy. Food was cooked beautifuly very impressed will definitely call again xx

All you can eat breakfast 🥞 fantastic

All you can eat breakfast was good. Good value for money and tasty. The pain au chocolate are delicious and fresh. The only downside are the sausages, although not the worst I've had, they have very tough skins and an almost smoked taste to them which I can imagine is quite divisive.

Food was absolutely lovely chicken wings were outstanding lovely food thank you

Although it was not busy we still waited almost 10 minutes to be shown to a table. 1 member of staff saw us and walked away not even acknowledging that we were there. Service was slow as only 1 person was serving on the bar & 1 waiting tables. The food was acceptable but nothing to write home about. The tellies were on for the Euros without sound, but the noise from the kids would have drowned it out anyway.

Food was lovely service was great. Bar ladie was very patiant and very chatty with us .Clean restaurant will be going back

Great place to eat , staff great , food good , parking good , worth a visit

Never open to the public. Always loads of free tables. Im sure the staff just dont like being busy. They must be losing the franchise thousands of pounds throught the week. Very poor attitudes and culture.

Just called last orders at the bar.Timed at 9.35pm What is going on it's a Saturday night.

Says the pub is open online went there with my child and got turned away saying they ain’t open

Most of are food come out differnt times and when I complained about being over charged for 2 slices of garlic bread and told unfortunately we don't set the prices from the manager I won't be returning or recommending eating here again

Can't keep up with the service of breakfast and food poor quality

Connor and his hardworking team are doing a magnificent job whilst slightly understaffed. If there were one more member of barstaff alongside the charismatic and efficient Liam... then everything would have been golden.

I was at Swansea Vale Brewers in the company of some work colleagues and we had breakfast - simple and delicious. The ambience is calm and relaxing. But I couldn't take pictures

Great food G'daughters love soft play. Good time was had by all.

Nice food. Very friendly staff. Reasonable price, specially the offers

Very nice. We found our seats very easily, Excellent selection of food and we didn't have to wait long before our food was served

It's one of these restaurants where the staff obviously don't want to work here. The 1st night at dinner things off the menu. At breakfast I had a dirty fork presented as clean and when handing it back for a new one was given attitude. They ran out of bowls and when one asked for some the same woman brought some out and slammed them down so hard I thought they would break.

Excellent food, reasonably priced staff very helpful and polite

Fantastic food; friendly staff; very reasonable prices. Prompt service despite being so short-staffed. Brilliant team and highly recommended

Lol. Never been to a restaurant and be turned away as they don't have enough cooks on shift

2 meals for 12 pounds very good but other meals 12 pounds + quite small portions

Looked on google to see local open places for breakfast brewers fayre stated it was open go there and doors locked and didnt answer phones even though you could reserve a table for any time that it stated it was open for. Would have loved to have tried their unlimited breakfast

Some staff nice but one man think his name was Conor made me feel uncomfortable as soon as we walked in, asked could we go in the play area for children was told we wouldn’t be allowed food it closes at 7 this was quarter past 6 we explained we didn’t won’t food just a drink and little play for my son he just grunted and said okay made me feel so anxious about being in the kids area we came out of there about twenty two, sat in the restaurant area to be told when my partner was getting a drink that after that we would not be served as we had a child utterly humiliated as if we were some drunken idiots who couldn’t look after our child baring in mind we’d been there about an hour it was one drink and there were 2 of us and we were driving plus to be stared at as we were leaving by him he literally had me shaking would never ever visit again.

Absolutely stunning food excellent service. Can't fault this place .very clean highly recommend 👌

Booked for a family meal food was OK nothing special prices were average.

Lovely people working there except for one of the staff thin guy with dark hair he would of been working Tuesday night 2nd of April was refused food and he told us we could only have certain drinks , the lady who served our drinks was lovely but I will not be returning again if he is there

Enjoyed the food and couldn't fault the service.

Came for lunch with our grandchildren. Nice welcome.Showe d to table 42.What they didn't tell us was we had to pay 4.50 for each child on top of 5 meals to access the activity area.Also were not told we could have sat and eaten at tables in the area.Poor.

Visited last week with the grandchildren, soft play was great for them as raining outside and the staff one in particular were very good, however probably the worst food I have ever had out, jacket potato looked like it had been reheated several times it had dried out and the skin was black at the bottom so hard tge knife and fork couldn't penetrate it, the chilli beef that should have come with it was virtually non existent on top of that the popcorn chicken kids meal the chicken was so over cooked that it had no moisture left in it at all, the grandkids love popcorn chicken but wouldn't eat those, we will return for soft play but will never ever eat the food again.

Went there with my wife, and the food was served quite quickly. and the food tasted good aswell. Would go again in near future..

nice portion of food and decent price, staff were helpful

Staff friendly and food very good will be back 😋

The hotel is as all Premier Inn's. Comfy, clean. Smelt stale though. The real problem is their Brewers Fayre restaurant. I booked on arrival at the hotel but getting to the restaurant, found I was offered a table in the middle of a queue of people. There were literally two rows of people either side of this table, waiting to give their orders to the bar. I asked for a different table but was told there wasn't one. I pointed to the ten or so tables to my left and was advised they were bar tables. I asked if they could be used for food and was told no. They were next to the restaurant tables and were the same as the restaurant tables, but the computer says no! Manager was rude and dismissive. I recommend the fish and chip shop across the road. Great food, lovely staff.

Reasonable price and get a nice portion size however food came out not that hot chips were all round on 5 peoples orders only slightly warm

Excellent service and food really enjoyed myself here

We were staying at the premier inn next door so visited on both evenings. We would have gone elsewhere the second night but due to the lack of anywhere else nearby we didn’t really have much choice. The food was good and pretty much as expected at a brewers fayre. It was tasty and the service was good. The staff delivering the food were all friendly and pleasant too. The bar, on the other hand, was a different story. We ordered a bottle of rose prosecco, there was none available. We had a pint of strongbow, it had to go back as it had no fizz at all. The second one was a little better but poor quality. A pint of lager had to go back too as the quality was very poor. There were a number of gin cocktails on the drinks menu. Every time we ordered one the staff behind the bar looked blank and we had to fetch a menu so they knew what they were doing. We decided to order a bottle of wine. The wine was well chilled and available. Unfortunately the same couldn’t be said for the wine glasses…..on both nights we were told they had ran out of wine glasses and would a gin glass be ok..? On questioning the lackof glasses we were met with a shrug. Surely washing up a few wine glasses wouldn’t take very long..? The restaurant wasn’t particularly busy on either night so it wasn’t like they were being used by guests. It’s a shame as the only option for a drink and a meal when using the premier inn.

Friendly staff, lovely food and good service even on busy occasions

Great value and fantastic food.

Went for breakfast. The restaurant was clean and tidy. No very many customer, but that could have been because of the time of day. Toast was awful as you had to put it through the toaster twice and then it burned. The breakfast itself was not to bad. There was no hot food so we had to wait for that to be cooked. Then the spoons were so hot that I burned my hand on one of them. The fruit was awful. In my experience a total waste of time and money.

Wheelchair accessible. Very friendly staff. Lovely food.

Went for all you can eat breakfast was very impressed with food and staff happy amd friendly

Here for a business meal and very disappointed. Wait was extensive, bar staff pleasant. Had rump steak for main and the chips were severely greasy, the steak which I had cooked medium was extremely tough that I couldn't eat half of it. Lady came and collected my plate and even though I had left half of my meal I was never asked how was it for you. Poor customer service and not overly busy. Desert served with a dirty spoon. Not holding much hope for breakfast at all! Would not recommend

Well what can I say....the food was boring and bland the chips were cold....we had to ask the staff 3 times to clear the table before bringing mains out....the meat platter was a joke....the gammon chicken and steak had been cut into 3 pieces and shared between 3 people 🙄...the toilets absolutely disgusting and smelly....went to the bar to order a drink and my glass had lipstick on and the young lad serving said shall I wipe it off for you....I was absolutely gobsmacked....will never go here again

Good value children's meals.Three courses on offer.

Called lunch time ordered two sirloin steak meals one well done one medium to well. Both cooked to perfection quantity and quality A1 Staff very accommodating and helpful Prices reasonable

It's OK needs some work done to improve

A frequent stop off when visiting Swansea. Food is always a good standard and prices are very reasonable. The staff are very friendly and helpful where possible. If you want a good feed without trekking into the town centre, this place is worth a visit.

Don't really know what to say, food was freezing, overpriced, and very poor quality. I had katsu curry, which was very poor quality chicken nuggets! Absolutely disgusting, Don't know how the place is still open

Made an online booking 5 days before the meal, on arrival they had no record of the booking and they couldn't fit us in. A wasted trip of 26 miles round journey. Why do they offer online bookings when it clearly doesn't work 🤔

Me, my wife and toddler called for food on Sunday evening at 5.15pm. To summarise:- The restaurant was very dirty with chips and old food everywhere just laying on the floors and tables. The staff didn’t clean much in the 90 minutes that we were there. The food was slow to come out. Me and my wife were shocked by how small the starters were. I paid £4.60 for cheesy garlic bread and it was tiny. Just two small pieces that took no more that 20 seconds to eat. The mains were bland and also nothing to be happy about. The refillable drinks have shrunk in glass size which means more trips to get a refill. The whole meal was very sad and I don’t think we will ever call again. This whole restaurant needs improvement.

Food not great and very expensive

Brewers Fayre is a great family restaurant. It's not fancy and plays to its strengths. Prices are very reasonable and the menu is expansive, with typical offerings including pub favourites, various grilled options, tasty burgers and family favourites. Vegetarian and vegan options are available. Portions are generous and the quality is good. The Sunday carvery service is especially popular and offers generous cuts of meat with all you can eat trimmings. There is also a breakfast buffet, with everything you'd expect or want on a full English and also continental style offerings. Tea, coffee, juice, cereal, muffins, toast, and all the classic accoutrements are here. The staff are friendly and attentive, frequently offering drinks, taking plates and cleaning tables. The atmosphere is clean and tidy, with a pub/family restaurant feel. Would recommend.

All foh staff were friendly and helpful, but it was very clear that there simply wasn't enough of them to efficiently and swiftly serve all customers when required.

For a bill of £209 and a family Xmas get together, was absolutely shocking Didn’t know didn’t have food there til ordering and paying to be sold sold out Kids we so let down !! Also on arrival of the food most of it was missing , had to keep reordering There was only 1 female staff any good and went out of her way to help. The other 2 blonde women were rude and more for the kids than adults !!!! Best thing about the place was the £3 refil your drink Absolutely shocking

An absolute joke of a place, turned up at 12.30pm to am empty restaurant to be told the next table available os 3pm. Rude staff

Been to brewers fayre in swansea a good few times for lunch and breakfast. Food is always nice and tasty. staff are always friendly and welcoming very lovely place to go

As always first class service from the staff food is always good I went early Dec with friends and my food came out cold in all fairness plate was hot but good cold it was rectified straight away it was piping hot we had turkey dinner really tasty and good choice of afters

Great value for money fantastic service

Went here for Christmas dinner with the family. This is the one restaurant we always go to and the staff always remember us and make us feel valued customers. They went above and beyond for us and helped us so much with our visually impaired family members.

Brilliant Carvery, thoroughly enjoyed it, free refills is always a bonus, and a decent play area for the kids, would come back here.

Food was cold but other wise it was OK

Very long time in between courses and sat for over 40mins after main course for our deserts to be delivered and then we had to go and complain about it before we got our food because they had forgotten about us and it wasn't even busy we were out for a family Christmas eve meal and it was ruined by the terrible service and lack of care for your customers

Came here for food, was served by 2 polite young girls Celyn & Lilly (I think) who made our experience here warm and welcoming. Food came out piping hot, was recommended the day time value (2 meals for £11:99) was absolutely stunning couldn’t recommend this place enough! Will definitely be returning thank you 😊

My friends and I meet up at Brewers Fayre every month and are always pleased with the food and service. We met up today and had the festive menu and it was amazing, beautifully cooked and a really good flavour. We finished up with the sundaes and they didn't disappoint either. The staff went out of their way to make sure we had everything we needed and we all thoroughly enjoyed. Thank you and a Merry Christmas and Happy New Year to you all.

We visited here recently for a Christmas lunch and we were not disappointed. The food was excellent, large portions, nicely cooked and very reasonably priced. A great Christmas dinner in fairness. Service was excellent and the staff were very helpful. We will definately be returning.

Visited here for the festive menu which is really good value I had white wine and mushroom steak which was delicious my wife had the vegetarian carvery which was very nice the food arrived promptly the staff was very friendly I had profiteroles stack which was nice my wife had xmas pud which was lovely and really good value definitely recommend and will be visiting again

We specifically asked to be sat together but tried to sit us all apart they brought food over us at all different time about 10/15 minutes per plate the gammon was disgusting far to salty and the Thai curry was like something from a horror movie we asked for dessert and we waited 45 minutes for a cheesecake when everyone else had theirs straightaway the way the the manager spoke to his staff was disgusting if a waiter makes a mistake needs to taken aside and not yelled in front of all the customers we tried to tell them about the food and waiter kept walking away from us when we tried querying food about the food

Lovely afternoon with my daughter fantastic

Food was good just not enough staff are friendly but over worked