Based on 1.717 opinions finded in 3 websites
Based on 1.717 opinions finded in 3 websites
Opinions
Great food and service and staff very friendly and willing to help
Jamie Mahood . 2024-09-16
MORE AT Google
When ordering mixed grill from phone would like to have also a option of having no mushrooms or onion rings
lon mark . 2024-09-15
MORE AT Google
good prices. not all that busy on a saturday afternoon to justify the 75min wait. had to go up and get my order to table drinks.. after 30mins of waiting. not good but i believe they were short staffed due to sickness. the food was very nice tho and worth the wait
MAT HUGHES . 2024-09-14
MORE AT Google
Went there tonight (Sept 12th) for food,booked for 7pm,had to wait over an hour for food even though it wasn't that busy,our meals were awful,mixed grill was burnt,sausage,steak & onion rings couldn't eat them they were that bad & my steak was tough,had a full refund back on both meals,won't be returning.
Sharon Draper . 2024-09-12
MORE AT Google
best service I've received in a long time, made my birthday really worth the visit - even if they didn't know 😂 !
Millie-May Easthope . 2024-09-09
MORE AT Google
Fab place for food. Staff always freindly & helpfully.
Cory Martin . 2024-09-08
MORE AT Google
Amazing service. Staff are friendly and food was amazing.
T M . 2024-09-08
MORE AT Google
Lovely food, great service and would happily come back again
Dylan Harris . 2024-09-08
MORE AT Google
We've been many times now, always great food, great service etc. Will be continuing to eat there. 5*
Dai Judo . 2024-09-08
MORE AT Google
Great since the renovations service and skillets spot on
Scott Phillips . 2024-09-06
MORE AT Google
Our food was delivered quickly and was delicious the staff were friendly and couldn’t do enough for us
John Chapman . 2024-08-28
MORE AT Google
Absolutely fantastic we had a large group of people and the staff are absolutely amazing they give us a brilliant welcome every time they deserve recognition as they make the experience special every time we had food on the 23rd august thank you so much Helen
Helen Bromfield-Jones . 2024-08-23
MORE AT Google
Wrong food delivered , food missing, wrong drinks . My advice don't use the app
rhian morgan . 2024-08-22
MORE AT Google
Amazing food, amazing customer service. All staff had amazing enthusiasm, could hear singing and could just tell they enjoy their job, was nice to see! I definitely recommend this pub!
Paddy T . 2024-08-14
MORE AT TripAdvisor
I went to the Fendrod in June 2024, the day the first Euro football match was on, so obviously it was packed. That was the only problem. Increased wait times. Lovely place, lovely employees, lovely food, problem is increased wait time but it isn't their fault!
Jack Heffley . 2024-08-07
MORE AT Google
Visited the Fendrod on a rainy Monday afternoon, only to have the best service from Scott-t-pus and Darren. The food was spectacular and the drinks were flowing, fantastic offer on the wines, highly recommend and we will definitely be back. It definitely makes a visit so much better when the staff are awesome! 5 *****
Lisa E . 2024-08-05
MORE AT TripAdvisor
Must say.. its the first time I have ever been there for food.. and food was absolutely outstanding, perfect size portion and cooked to perfection. And staff very friendly and helpful. Highly recommended place. Will 100% be going back there.
Jamie Donoghue . 2024-08-03
MORE AT Google
Efficient .safe. welcoming. Hassle free. Enjoyable good. Excellent staff. Thank you
Jacinta Hayes . 2024-07-29
MORE AT Google
Absolutely terrible waiting a hour for our food.. and tbh it pointless chips cold and hanging..
Adam Walters . 2024-07-29
MORE AT Google
Called in the fendrod yesterday hadn't been there for years.orderd drinks and food wait time was an hr .lovely clean place ,nice atmosphere when the food came couldn't fault it .Worth the wait .
Victoria Foster . 2024-07-28
MORE AT Google
Waited over a hour and 20 minutes for food to arrive it was not even busy and it’s not the first time it’s happened with the long waits place is a absolute joke won’t be going again
Anthony R . 2024-07-27
MORE AT TripAdvisor
Over a hour and 20 minutes for food to arrive not even busy and not the first time absolute joke of place!!!
Anthony Ross . 2024-07-27
MORE AT Google
Awful. Ordered at table as advised would be quicker. Took 30mins to get a coffee. Took another 35mins to get one meal. Waitress dumped food on table and said cutlery over there pointing to other end of room, which she passed getting to me. Food - 3 dry sausages, 1 teaspoon of peas (not joking) mash that was not creamy but hard, and 2 tablespoons of gravy. All at a cost of £16.45 Never ever come here again- waste of time and money
Tania Arthur . 2024-07-22
MORE AT Google
the food was excellent and the quality of the food was great
Mary arrigan . 2024-07-21
MORE AT Google
The Fendrod has good food and quality drinks is family friendly with good staff and not too expensive. 👍
k rogers . 2024-07-20
MORE AT Google
Visited today (20.07.24) and it was extremely busy, but the very few staff were excellent. Food was as good usual. Nothing was too much trouble for the staff even though you could see they were run off their feet.
Jason Hurford . 2024-07-20
MORE AT Google
Me and my husband called in today around 4 there was no one in there at all only a few outside we asked for a table for 2 one gentleman very rude went to check with someone came back he said yes ok and took us to a tall round table with high chairs and said that's the only one they had we looked at other tables when he went out behind the bar didn't even offer us a drink the tables weren't booked until after 6 but he told us they were fully booked we would never go there again he just walked off and left us no wander it was empty in there 😡
Michelle Beer . 2024-07-17
MORE AT Google
Went with 2 of my granddaughters I can't fault any of our visit the service was excellent the staff were wonderful and the food was delicious. I have a thing about toilets in places I go but they're toilets were spotless and all working brilliant afternoon I would recommend a visit anytime
Judith R . 2024-07-14
MORE AT TripAdvisor
Been coming here for 19 years and never had a bad meal. Staff always friendly and helpful and you get good discounts when you sign up to the newsletter. Still keep going back for more, and it is very reasonable on price.
Michael Read . 2024-07-12
MORE AT Google
We reserved a table for 5 people. Upon arriving we were informed the wait for food would be an hour so we decided to find somewhere else to eat. Not saying this is bad it happens sometimes it can't be helped. I would come again.
Cmiltz 84 . 2024-07-08
MORE AT Google
If I could give zero stars for the food I would,I am totally disappointed as when my fish arrived I noticed it had a hair on it. Took it up to the counter they asked if I wanted a fresh fish. No thanks I want a refund as once I see something like that it puts me off. The staff were great behind the bar however I noticed that the woman working in the kitchen was not wearing a hair net either!!😠
KG K . 2024-07-07
MORE AT Google
Ordered via Uber eats for a family of 4 Firstly we were missing several items (onion rings, corn in the cob) the additional side salad was literally just a pot of lettuce. The chicken burgers were so overcooked while also being raw in the middle, how they achieved this I don't know! Never again, awful awful food .
SARAH THOMAS . 2024-07-06
MORE AT Google
Food was quite cold peas and chips were very poor but service was ok Had better but also had worse Medium range meal
Rob and dawn jowett . 2024-07-06
MORE AT Google
Came for a quick bite to eat.. I know this is only a chain pub and we weren’t expecting amazing food but overall it was very poor compared to many other pubs of the same branch. We had to get our drinks ourselves after ordering from the bar as it was so slow with service. Waited 35 mins for the food even though it was quiet in there. Only ordered two burgers and chips. The chips were awful (tasted like old potatoes) weren’t even salvageable with vinegar and salt. The burgers were ok but I don’t think you can go far wrong with a burger Wouldn’t come here again don’t recommend
Rhiana E . 2024-07-06
MORE AT TripAdvisor
tom was big help and and took time to make my cocktails even tho he was only bar staff on they usaly have a pre mix ready but nothing made up yet as it was earlier but took time to cater to what I wonted Nice lad lovely food
natasha evans . 2024-06-27
MORE AT Google
Jenny was a pleasure to meet and did her very best to make us feel welcome, the Mac & cheese was quality, will definitely be coming back
adrian rabey . 2024-06-27
MORE AT Google
Come here whenever in the area, never disappoints. Food and service great
Christian Davies . 2024-06-19
MORE AT Google
Went because we had a 25% off voucher, tried to use it at the bar, apparently it wouldn't go through so we couldn't use it. 1 bloke on bar taking orders for food and drinks on his own! Friday night for goodness sake, get more staff. Told it probably be 40 minutes wait. Atmosphere wasn't great some rowdy people just drinking, puts us all off to be honest and there were children in the pub. Food was only ok, my son's food was very disappointing, he couldn't eat the peas or chips, so he was upset. My partner's food was over cooked and hard to eat. Mine was ok but I was still hungry after the chicken gyros which was supposed to be ultimate plate! Staff called everyone guys, which I absolutely hate, I'm a girl not a man! overall we wont be going back, waste of money because we couldn't get the 25% off and we just didn't feel comfortable. Sorry but things need to change and this is an honest review.
Fran Miller . 2024-06-18
MORE AT Google
Excellent service all 4 of us had a fabulous meal will return again very soon
Jacqueline Thomas . 2024-06-18
MORE AT Google
Great staff excellent service 👏
N morris . 2024-06-18
MORE AT Google
The manager Darren ran around constantly and was obviously stressed as member of staff down but was so friendly and polite
Tina Hamilton . 2024-06-16
MORE AT Google
Bar lady lovely .. food exceptional .. very tasty beef burger Will soon visit there again
Eric drews . 2024-06-11
MORE AT Google
Sorry to say the food was dreadful. Two mega mixed grills, nothing mega about them. Nothing sizzling about them. Chicken breast tasteless, gammon cold and salty, steak was so tough and rubbery, don't think the cook, cannot call him/her a chef knows the difference between medium and well done. Mushrooms were cold and limp, sausages burnt, in fact all of the meal was tasteless. No onion rings, lack of condiments and cutlery dirty. Pity really as the bar staff are pleasant enough although it is about time staff shortages were sorted, it is no excuse for a pub chain not to provide a good service. Too often staff seem to congregate on their mobile phones and ignore customers. It is the same staff that are 100% the rest let them down. Suprised this morning to see the Fendrod replied after two months. I know service is slow but this takes the concern allegedly they have to another meaning. Too many times the tables are left for hours without having plates and cutlery or glasses removed. Customers have to move them either to another table or to the bar while staff congregate at the end chatting or one in particular always on her phone and thinks its an inconvenience to actually work. To be told its not really my job to serve drinks as they work in the kitchen normally is just a joke. What is that persons job normally? Lack of management or supervision. It is a service industry not a social gathering where customers are deemed an inconvenience. I cannot see where you are working hard to improve. It is just a generic response, a get out statement. It would be a pity to lose your hard working members who for the majority lazy ones are tarred with the same brush. The owners need to wake up and look after their business and weed out the lazy staff who don't understand the meaning of customer service and satisfaction.
Mario Rossi . 2024-06-09
MORE AT Google
Turned up late on a Sunday. Lucky for us they kindly agreed to still serve food. Really friendly man behind the bar, was interested to take time to talk to us and recommended for us to visit Tenby whilst we’re visiting Wales. Now heading there! Would recommend this place :-)
Christina Vick . 2024-06-09
MORE AT Google
I came with my family and it was quite empty, less people than normal. And we ordered not long after we came in. And it has been 50 minutes, it has never taken this long. People who have came here way after us have gotten their food before us. I understand if the food takes long time to get ready but we have ordered these foods before and it has never ever taken so long. Its honestly ridiculous, i know they didn't forget us as i saw them point at us and look at us. If it was a problem and it was gonna take long i would at-least like someone to say to us that it would take long. The food finally came after one of us went to ask, which is either a coincidence or it was a plan. If they forgot its also ridiculous if they pointed at us. Do better!
Voidsluv . 2024-06-08
MORE AT Google
Brilliant service from Kayleigh Really enjoyed Very welcoming Warm environment Great drinks and great atmosphere Would recommend
Dylan H . 2024-06-04
MORE AT TripAdvisor
Amazing experience as always, Kayleigh was fantastic very good atmosphere
Amy Carter - Skeggs . 2024-06-04
MORE AT Google
Kayleigh was cool and very good atmosphere would recommend great place and would bring more people back for drinks as the place has a good vibe
Josh G . 2024-06-04
MORE AT TripAdvisor
Staff not very friendly. No checks if food served was OK. I had lasagne which was cremated in the microwave and rock hard garlic bread. Hubbies chips looked old, no pineapple with gammon as stated. Dirty Fries rock hard and small portion. Spent £23 and not worth it. Don't bother.
Michelle A . 2024-05-22
MORE AT TripAdvisor
Made feel very welcome, Lloyd went over and above. He was happy to talk to me as I was there alone. I went for food the following night. Food and drink couldn't fault. Staff very polite and helpful. I will return next time I'm in the area
Paul B . 2024-05-18
MORE AT TripAdvisor
Really nice food but the venue is quite small and cramped
Stu . 2024-05-17
MORE AT Google
Excellent value meals for two meals for under £20. Worth trying. But they have a small car park.
Veronica Kingdom . 2024-05-14
MORE AT Google
The discounts are great at lunch times. Customer service is shocking here. I do not feel the staff here give a first and lasting impression!
UK Foodie . 2024-05-13
MORE AT TripAdvisor
Kaci is so friendly and nice, all the staff are! Would never go anywhere else
Jaden Gibson . 2024-05-09
MORE AT Google
Was clean and tidy, ordered from the app and was quick, polite staff, food was great and alot of it, deffo be back
Steve . 2024-05-09
MORE AT Google
Staff are so friendly, especially Kaci she is brilliant! BOH is amazing
reggie Hood . 2024-05-09
MORE AT Google
Food was delicious and service was excellent
David . 2024-04-28
MORE AT Google
Lovely staff and good value for money, would definitely recommend ☺️🤩🍹
Amy Wilmore . 2024-04-27
MORE AT Google
Great food brilliant atmosphere will definitely be returning ⭐️
natasha cole . 2024-04-27
MORE AT Google
Placed order half the table were served the other half had to wait 15 minutes for their meals.when the missingmeals were asked for the staff said the y will be along soon 7 minutes later........
marty C . 2024-04-11
MORE AT Google
Lovely staff enjoyed a laugh and joke
Thomas Harper . 2024-04-08
MORE AT Google
Came for my daughters 16th birthday. Had the table I asked for which was amazing. Out of the way as my youngest daughter cant handle crowds. Staff were very friendly. Food was amazing. We all really enjoyed. Thankyou for accommodating us for my daughters birthday
Amanda Lovell . 2024-03-28
MORE AT Google
Absolutely shambles of a place. Got there at 13:50, tables were still full of plates from people before, still weren’t cleared by the time we left at 15:30, food come out stuff missing, steak over cooked then sent back everyone finished food then went to get refund then suddenly come out as I was by the bar. Waitress not come to table to check we had everything. No staff there do not bother going here absolutely the worst place I have been for food service included.
Nathan Moulding . 2024-03-23
MORE AT Google
Pick your own cutlery the boxes they were kept in were in need of a wash as they were dirty. One fork I picked up still had egg all over it. Not enough staff to cover the lunch period. Tables not cleaned promptly
Margaret Lee-Jones . 2024-03-21
MORE AT Google
I wasn’t expecting to have such a great time at the Fenrod due to its location but Tom was such a great laugh, he made my party of four wet themselves with such great humour! The burger was amazing for the price! Would definitely recommend!
Matthew Jones . 2024-03-20
MORE AT Google
The salmon was tasteless. Clearly it was frozen and prepared straight out of the freezer. Also there was no Cajun spice on it. Felt as if I was eating boiled food. Asked for spicy sauce, stated they don’t do it anymore. But when I ordered spicy chips magically spicy sauce appeared on it. None of them bothered to come and ask for food. Just was starving and had to gulp parts of it. My partner ordered steak which was all fat and so chewy. The chips and coke with ice was good tho. Really not coming back or recommending this place.
Sanket Surati . 2024-03-07
MORE AT Google
Staff were great and really accommodating. Timing was exceptional considering it was a time limited work meal out. Couldn’t have asked for better service! Jamie was the best! Thanks for helping arrange this!
Carys Louise . 2024-03-04
MORE AT Google
Hot food good service nice atmosphere
maria griffiths . 2024-03-02
MORE AT Google
Lettuce on burger black no side salad bowls no onion rings and after eight mint knicker bocker wasn't just large buttons wont recommend
Pauline Williams . 2024-03-01
MORE AT Google
Table was filthy. Asked to be cleared and cleaned when we went to order. Wasn't done. Only when food started to arrive, some of previous dishes were removed. Won't be going there again
Jacquelyn Snary . 2024-02-24
MORE AT Google
Food and Service was excellent Potion size good Fairly priced meals Sign up for mail. Download App. Plenty🍽🍹🍻☕️ of offers sent No junk ... Place ample 🚗🚙parking ♿️ Disabled parking spaces, with a beer👨👩👦👦🐕🦺 garden in front of an easily🦽🦼🧑🦯👨👩👧👦 accessible entrance for people with mobility issues. 🚾♿️🚼🚺🚹🚭 facilities. Accessible Bar for orders of Drinks and food Menu for both Main & Children. on numbered Tables ( Inside & outside). 🖥 for all Sports. Sky News etc. Both Card, Cash & Contactless Payment.💳🧾💷. Friendly happy Helpful uniformed and well-presented Staff. Clean and Tidy facilities Food and Drink Price's exceptional at today's cost of living.....Highly recommend visiting this establishment. The Fendrod. which is part of the Sizzler-signed Pubs serving food and Drinks.
ANDREW BROWN (BROWNY) . 2024-02-23
MORE AT Google
Went for lunch today, had the 2 for £11.75 deal. Fish and chips was excellent, light batter, large portion of fish and tasty with peas and chips. Lasagne was very tasty, lots of flavour and went well with the garlic slices. Great value lunch , we will be back.
Sue Webb . 2024-02-21
MORE AT Google
Considering it was very busy and only 2 staff at the bar and bringing out food there was a wait of 45mins for food they coped very well . When our food came out some of it was luke warm but was very tasty
Lisa Edwards . 2024-02-11
MORE AT Google
Arrived as they opened for lunch. Dirty tables, dirty cutlery, lipstick marks on coke glasses. Food is average. Only plus was service was decent If you're after a sizzler pub, go to the Marquis instead. Food, cleanliness and atmosphere much better than Fendrod
Ben Harris . 2024-02-10
MORE AT Google
My Wife and I went to the Fendrod for lunch today. First time visit, the food was great for the price. We had a groupon as a gift but to be fair it’s not needed as prices are good. I’ve had £30+ steaks which weren’t cooked as perfectly as the rare rump I ordered, the starters and mains were really hot and quick to be served by the friendly waiting staff, coffees and desert (fruit crumble) was great too and big portion. Bar staff were friendly, professional and efficient, all round fantastic. One bit of advice it was quite busy (Friday lunchtime) our fault as we sat near the bar and people coming in for lunchtime drinks if you prefer quieter avoid the tables closest to bar, we will be definitely visiting again in the future.
Miki . 2024-01-26
MORE AT Google
Good food, clean pub and friendly server
Lisa Davies . 2024-01-22
MORE AT Google
Food was ood, could have been hotter though and not much ice cream in the Cadbury Lovers sundae it was mostly whipped cream.
Linda J Edwards . 2024-01-21
MORE AT Google
Don't go here if you using the dining out gift card their system won't accept it but on their web site they are listed there beware
Philip Harris . 2024-01-20
MORE AT Google
We had a mixed grill apart from the steak it was lovely. The steak was very tough to chew and we couldn't eat it.
Michelle byrnes . 2024-01-18
MORE AT Google
Clean and tidy. Just had coffee ☕️
Kevin Howells . 2024-01-09
MORE AT Google
Although I did not eat in The Fendrod Inn food being served to customers sitting nearby looked very inviting. The Inn is very well run and a very clean establishment. I enjoyed the drink served in what was a peaceful atmosphere being present at a quiet period. Yes I could recommend this Inn to anyone visiting the Llansamlet area in Swansea.
Susan Evans . 2024-01-09
MORE AT Google
Booked Christmas week to go for New Year. We were quite a large party and they fitted us in thankfully. Good food, good service, we had a great evening.
Denise Taylor . 2024-01-07
MORE AT Google
Needed to book a big party last minute, were grateful that they were able to accommodate us at such short notice. Staff were pleasant and had a good time.
Alice Warren . 2024-01-07
MORE AT Google
Great place for good priced proper pub food.
Richard Beynon . 2024-01-07
MORE AT Google
Ate at lunch and took advantage of the lunch special and kids meal deal. Good value pub food. Friendly service and food as expected from a chain pub
Claire Messer . 2023-12-30
MORE AT Google
Great food and service. Staff were friendly and professional. Highly recommended.
poppy cayton . 2023-12-28
MORE AT Google
There was 19 of us in family party. Unfortunately 2 of the meals were served cold, we returned meals but when we had replacement meals the chicken was hot but steak was still cold. After complaining full refund for both meals was given
david hills . 2023-12-25
MORE AT Google
Good food, nice people and fair prices
Marcin Lipinski . 2023-12-25
MORE AT Google
Lovely food good service what else can you ask. Thanks you to all staff and merry Christmas
michael davies . 2023-12-22
MORE AT Google
Food was superb and the staff were brilliant
Simon Evans . 2023-12-22
MORE AT Google
A few days ago I’ve stumbled across this diner. The food was amazing, i would highly recommend it to anyone as they have variety of options for different diets. The service, however, was awful. The blonde waitress/ bar manager (in her 30s, I believe her name started with K so Kelly or Kayla) was extremely rude and unfriendly. I do not know if something happened prior to my visit but I shouldn’t be treated that way.
Sima Belman . 2023-12-17
MORE AT Google
Lloyd was so patient with my lack of experience on the app. Thanks lloyd
Alarch Alarch . 2023-12-08
MORE AT Google
Very lovely food, my server tom was very helpful and polite.
Charlee Spooner-jones . 2023-12-07
MORE AT Google
Food was great, service was efficient. The gammon was superb
Jamie “JaySkittz” Wall . 2023-12-06
MORE AT Google
Was greeted by staff, food was fast and piping hot, I had the surf and turf suggested by a team member, his name was Jamie, answered all my questions and was helpful
Scott Christie . 2023-12-01
MORE AT Google
Food was nice, service was very good
Wayne Borthwick . 2023-11-29
MORE AT Google
Lovely place good food staff are lovely and helpful
Bev Cooksley . 2023-11-28
MORE AT Google
We had a lovely evening. The service was much better than some establishments in Morriston. Pls give our compliments to the chef and GM!
Air 2023 . 2023-11-22
MORE AT Google
Food was served promptly and hot .
Kathryn Morgans . 2023-11-22
MORE AT Google
Good food and service with a smile
Richard Evans . 2023-11-20
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South Wales
9 Opinions
Terrible service ,waited fifteen minutes to be served drinks which were overpriced. Then asked a waitress to take our order and was told they had stopped service of food because the show was starting
chocolatemeatsaladburntmustfishonionpotatocookedpayonions