Based on 20 opinions finded in 1 websites

Based on 20 opinions finded in 1 websites
Opinions
Went on Saturday night. Some staff openly drinking shots and getting drunk behind the bar which I found unprofessional! I realise that this happens sometimes in the hospitality industry. Some people seem to be able to handle it. These people were sloppy, and making a bit of a scene. The person who appeared to be drinking completely messed up my cocktails by eyeballing the measurements, and getting it wrong. Trust me, I know my cocktails. Too much of this, too little of that. Just being lazy and paying no attention when making them. Cocktails tasted all wrong. What’s the point of complaining ? Nothing lost. No big deal. We just walked across the road and took our custom somewhere else as we believe that the price of the drinks, somewhat, has the service of hospitality built into it.
Spacccceeeemannnnnnn . 2024-07-18
MORE AT TripAdvisor
What a lovely place. Came in not really expecting to eat, just looking for coffee... Saw other diners plates and decided on the Trio Of Fish. What a tasty, fresh and very large plate of freshly cooked food complimented with hot skinny fries. :-) The salad was very fresh and plentiful. On the whole, there was enough for two people but i stuck it out ! Very nice, very fresh, lots of it and very prompt and pleasant staff. Will be back again. Thank you.
Russell O . 2024-07-15
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Came across this lovely Cafe on a blustery day and had a lovely lunch. Ordered the Broccoli and stilton soup which was delicious . The young lady running the place suggested we have the sandwich as well as it was a great deal. Had coffee and a couple of drinks too. It was busy and had a nice friendly vibe. We would definitely go again!
I_Retired_Yay . 2024-04-14
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Avoid at all costs if you have any allergies. Staff incredibly rude and food really poor quality. On top of that I ordered a gluten free sandwich, it arrived with crisps, I took a bite of the crisps then thought I’d better double check. The waitress told me she didn’t know if they were gluten free and couldn’t possibly check. I asked again and she went to check then told me they did contain gluten and was so rude about it, no apology, no offer of an alternative. When paying I told the server what had happened. She denied that they had gluten and again was rude! Horrible experience. Other members of the party, not gluten free, said their food was poor quality.
Ailish D . 2024-04-08
MORE AT TripAdvisor
We went for lunch and we had an amazing experience! The staff were lovely, there was one girl on her own on the bar and she was managing really well making sure everyone had everything they needed! The food was perfect, freshly cooked and delicious! The best fish finger ciabatta ever. Would highly recommend and its dog friendly!
Caitlin . 2024-03-23
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2380 Opinions
El personal es extremadamente grosero y los tiempos de espera para las bebidas son ridículos. Una de las camareras me impidió hablar de una servilleta y usó un tono muy hostil, que incluso para una Wetherspoons es sub estándar. Además, mis amigos esperaron casi una hora por sus bebidas. Muy mal servicio y el medio ambiente es generalmente bastante basura.
559 Opinions
Hotel was a disgrace very dark and very rundown furniture was appalling .breakfast was from 8am till 9am no need to rush down for breakfast food was awful .no staff on just a young girl and it look like she was doing it all .the hotel needs a complete renovation we would not recommend
1998 Opinions
As a weary UK road warrior, I’ve seen my share of budget hotels and pub grub, but this Premier Inn and its adjacent “restaurant” (a generous term) take the biscuit—a stale, overcooked one, mind you. Buckle up for a tale so absurd it’s almost performance art, but trust me, you don’t want a ticket. Picture this: I stroll into the pub for a pint and a bite, expecting a cozy evening. The place is quieter than a library at midnight, with empty tables galore, yet there’s a queue of four at the bar. One barperson, moving at the pace of a sloth on sedatives, serves with all the warmth of a January puddle. I order a single pint—simple, right? Apparently not. The small dark-haired female behind the bar treats my request like I’ve asked them to solve quantum physics. The pint arrives, though, and credit where it’s due: the glass was clean, and the beer didn’t taste like regret. Emboldened, I decide to brave the food menu. Enter stage left: a second staff member, described by others as “half-cast” (I’ll stick to saying she looked like she was mentally on Mars). This lady’s vibe screams “I’m here for the paycheck, not the pleasantries.” Rude, aloof, and with the charisma of a damp sock, she takes my order for a starter and main like I’m interrupting her existential crisis. I’m not expecting a red carpet, but a smile wouldn’t hurt, mate. The starter—nachos, a snip at £6.99—arrives on what I swear was a saucer from a child’s tea set. Dry yet soggy (a culinary paradox), they’re served with no cutlery, so I channel my inner caveman and scoop with my hands. Meanwhile, the pub’s running a £6 meal deal for a burger and chips. Nachos, you’ve been robbed. Forty minutes later—yes, *forty*—my main course, the “smothered platter,” stumbles in. The restaurant’s still half-empty, but the bar queue’s growing, with one heroic sloth-server now joined by two new faces who seem equally baffled by the concept of urgency. The platter itself? A tragic comedy. The “4oz” steak is smaller than a digestive biscuit and so overcooked it could double as a hockey puck. Medium rare? Maybe in a past life. The gammon’s passable, but the cheese is a greasy, rubbery affront to dairy. Onion rings are hard enough to double as coasters, and the chips—oh, the chips—are a chaotic mix of raw and cremated. There’s a lot of food, but quantity doesn’t equal quality. It’s like they tried to smother my enthusiasm instead of the platter. Now, let’s talk service—or the lack thereof. Tables around me are a cutlery-free zone. No forks, no knives, no napkins. Diners are begging for utensils like they’re auditioning for Oliver Twist. The waitress, bless her, mumbles, “Oh, haven’t they put them out? Sorry,” before vanishing faster than my appetite. My table’s no exception—dirty, uncleared, and utensil-less. I flag down a server for a fork and napkin, feeling like I’m negotiating a UN treaty. In the 2.5 hours I’m there, not a single table is cleaned. It’s like the staff are staging a protest against hygiene. The Premier Inn itself? Same vibe, different stage. Checking in feels like crashing a private gossip session. The bloke and two women at reception barely acknowledge me, exuding all the warmth of a broken radiator. Awkward doesn’t cover it—I’m pretty sure my arrival ruined their chat. The hotel and pub are littered with signs begging for Google reviews, so here’s mine: a standing ovation for incompetence. If you’re a local looking for a cheap pint and a laugh, maybe this place has charm. But for anyone else? Run. I’m dreading breakfast and already plotting my escape to the Porthmadog Premier Inn, where the staff are friendly, the food’s edible, and the tables are—gasp—clean. This place? It’s a sitcom where the joke’s on you. Save your sanity and book elsewhere.
221 Opinions
unprofessional and rude for no reason
836 Opinions
We had a very pleasant stay: the staff are friendly and helpful, our room was very comfortable, and the food is excellent.