Based on 535 opinions finded in 2 websites
Based on 535 opinions finded in 2 websites
Opinions
Bar and restaurant was shut so not much of a hotel
Steve Swann . 2024-11-11
MORE AT Google
Amazing staff, very friendly. Room was clean with plenty free coffee and tea. Amazing food. Walking up Snowdon and wanted to relax, nice peaceful place. Amazing
Ayrton Jones . 2024-11-11
MORE AT Google
Never again. Meal booked form7.30pm, first meal came out at 8.40pm Childs meal arrived after asking about it at 9.15pm Daughter ordered gluten free, it was last meal to come out of the kitchen at 9.20pm Totally inedible apart from the skinny fries. Desert still hadn't appeared at 9.42pm Unfortunately the mash with the lamb shank was instant mash and lukewarm at best, with a gelatinous substance which I took to be mint gravy.
Christine S . 2024-10-26
MORE AT TripAdvisor
We had to wait 45 minutes for food, which almost made us late for our return train. In the end we had to get it in a takeaway bag and they missed out food items. Not much communication and terrible service without any responsibility
Eddie Durie . 2024-10-18
MORE AT Google
We visited here for Sunday lunch at the end of September as a family of 5 adults plus dog. It was quiet in there, despite there being numerous visitors in the picturesque village. We ordered 4 roasts and the lamb shank. We had to wait a while for our food to arrive but when it finally did, it was piping hot. The roast was tasty but we were confused by the presentation. Roast potatoes and parsnips were hidden underneath chicken mountain which was then soaked in gravy. Good job we are all gravy-loving northerners. The lamb shank was very chewy; even the dog struggled with it. The hotel was lacking in atmosphere and this was not helped by the elevator covers we had to listen to. At least this entertained us as we played ‘guess the tune.’ We only saw one person working there the entire time. When we couldn’t find her, she was in the residents’ lounge, sneakily puffing on a vape. At least she’d had the foresight to lock the doors, stopping us from escaping. One other diner struggled to leave the dining room, trying numerous doors before being pointed in the right direction. It definitely gave us Hotel California vibes.
cgffar . 2024-09-29
MORE AT TripAdvisor
Lovely building, but not obvious that it has an independent restaurant that has recently re-opened under new management.... A very warm welcome upon entry into the bar/ restaurant by the couple who are now running this area..... Unfortunately, front of house service was let down by Kitchen food presentation... The food was tasty, but presentation let it down... The soup starter was tasty, but lacked the final presentation you would expect, ie a swirl of cream or croutons/ herbs on top.... My vegetarian nut roast dinner came out smothered in thick gravy, to the point where I couldn't differentiate between vegetables or protein.... ( present better on the plate & serve the gravy in a sauce boat, so the customer can put the amount they want on the meal!!) The vegetables were also over cooked, to the point of nearly mush... (cold refresh until service, to prevent over cooking on hold) The slow roast Welsh lamb shank, albeit very tasty, was served in a deep pasta bowl with the mash at the bottom, then swimming in a thin mint gravy. This made it difficult to eat, again presentation let it down.... The sticky toffee pudding was presented well, with lovely local vanilla icecream.... Another missed opportunity by not advertising " dogs welcome, and local produce served in the restaurant " at kerbside, as lots of traffic goes past here!! Please review your food presentation, and you're onto a winner!! We wish you all the best 👍
Lynn Richards . 2024-09-10
MORE AT Google
Came for a wedding in a nearby location so stayed here for 1 evening. Great location, staff are all very friendly and helpful, room and bathroom were very clean and tidy. Breakfast was also great!
Luke Wood . 2024-09-08
MORE AT Google
Best food we’ve eaten in a long time, so much flavour in everything. Service was great too, attentive and helpful, would highly recommend
Nicola C . 2024-09-07
MORE AT TripAdvisor
Very taste food and good location
Raimundas Laurinavicius . 2024-08-26
MORE AT Google
Been there for a drink after a long walk. Very nice atmosphere and plenty of seatings inside as well as out. Not much on offer but still there's something we can try. We all ordered drinks and one of us ordered ginger beer non alcohol soft drink. There were two guys behind the bar but still they were acting like new at this place. Grab our drink and sit out for enjoy weather and view because this little village is so scenic. After a sip one of our friend start feeling bad because he has prob with alcohol. I rushed at bar and asked if they serve alcoholic ginger beer but they said no. So I request to show me the bottle and it was 5% volume. No sorry, nothing in return not even been offered for refund. We hardly finished our drinks and back our place because of our friend condition. Sorry but not my kinda place. Please everyone make sure if you're getting the right thing what you ordered before eat or drink.
Win Task . 2024-08-13
MORE AT TripAdvisor
Thank you to Dylan for very friendly and welcoming service. Thank you for the dog treats a nice gesture and they were appreciated 😊
Georgina C . 2024-08-10
MORE AT TripAdvisor
After a hiking trip, I used the toilet to get changed from wet clothes. Permission granted kindly from management ( Manasa). On returning to West Midlands in the coach I realised that I forgot my jacket in the toilet. Following a call immediately to the hotel explaining the situation they had reassured that the jacket was found. Email sent with my details requesting the jacket to be posted out and all cost will be reimbursed by me. Few days later jacket had arrived and hotel did not asked for any payment even after my insistence to pay them. To be honest I have not stayed there nor used any payable services, having said that I would definitely recommend and next time I’m there I would definitely stay there. For me this was a really big gesture that can not be paid off, only by visiting them personally. Hopefully soon. Thank you sooooo much!!👍
cssagoo . 2024-07-19
MORE AT Google
Been there for a drink after a long walk. Very nice atmosphere and plenty of seatings inside as well as out. Not much on offer but still there's something we can try. We all ordered drinks and one of us ordered ginger beer non alcohol soft drink. There were two guys behind the bar but still they were acting like new at this place. Grab our drink and sit out for enjoy weather and view because this little village is so scenic. After a sip one of our friend start feeling bad because he has prob with alcohol. I rushed at bar and asked if they serve alcoholic ginger beer but they said no. So I request to show me the bottle and it was 5% volume. No sorry, nothing in return not even been offered for refund. We hardly finished our drinks and back our place because of our friend condition. Sorry but not my kinda place. Please everyone make sure if you're getting the right thing what you ordered before eat or drink.
win task . 2024-07-10
MORE AT Google
Having read some rather downbeat reviews of the hotel I was apprehensive about my visit, I needn't have worried. I stayed for a week at the end of June & had a lovely time. The hotel was clean & the food was excellent. Manasa & her team extended a warm welcome to me & my dog, Archie. There are ongoing renovations by the new owners which can only improve the facilities. The hotel was built in 1802, before Queen Victoria was born & is full of character. I will definitely be returning.
Graham Farmer . 2024-07-06
MORE AT Google
Just had a very disappointing Club Sandwich. It consisted of 2 cheap pieces of white bread, anaemically toasted, sparce amount of chicken & barely cooked bacon, wilted lettuce, ½ a tomato & all for £9.95! We complained & got a full refund. Not able to post any photos but I have them to hand.
Diane Line . 2024-06-22
MORE AT Google
Stopped here for something to eat today. I ordered a chicken and bacon club sandwich. When it turned up, it was like someone had stolen all the filling out it. There was about 1/4 of a bacon rasher and even less chicken. As I was eating the 3 slices of bread. I heard a couple on the next table recieving the same order. They were on the phone to the manager complaining. All the outside tables had full ashtrays, full of water. Should have been a sign to go somewhere else . The bar staff seemed nice.
Paul Taylor . 2024-06-22
MORE AT Google
Had a great meal one night while on holiday in the area.service was good they also did takeaway so a couple nights later ordered a takeaway but really disappointed they had run out of fries so opted for chunky chip on what they called loaded fries but had none of the topping shown in their leaflet
malcolm tebbit . 2024-06-20
MORE AT Google
This hotel is in a fantastic location just a short walk to the amenities of Beddgelert and on the sherpa bus route to the base of Snowdon. However, that is where the positives end. On arrival, we walked into a hallway smelling of fake air fresheners overpowering a strange musty smell. Two young lads appeared, who we assumed were guests, but it turned out they worked there & they unsuccessfully tried to check us in before having to find the manager. She checked us in but customer service was somewhat lacking. The smell of cleaning products in our room was unbearable but the window wouldn't stay open. It was a sash window that opened fully from the bottom - not particularly safe on the second floor, but health & safety was definitely not a priority in this place. Our room was adequate but basic, however we soon realised the toilet flush was poor and refill took upto 11 minutes. We expressed our unhappiness with the situation and was met by annoyance and frustration from the manager. We were to be fair offered a different room as we were told they knew this was a problem in that room. Why we had then been put in it we do not know. A change of room took 1hr 30mins. Our next room had the same problem but the room itself was much tired with many marks on all the walls. The toilet and basin had cracks in them and you couldn't use the basin properly due to a shelf quite low above it. The shower however had good power. We were too tired by this stage to complain further. The next day the manager enquired how things were we explained we were still unhappy and she said she'd speak to her manager. Our final night brought more chaos. A room of at least 4 young lads kept the whole place awake into the early hours. We had no way of contacting any staff member as there were none on site after 9pm we were told and there were no phones in the rooms. We also had no phone signal. A gentleman on our corridor tried to reason with the noisy guests but could not. They were running in the corridors and fighting/shouting. It did not feel safe. All in all for a place that was shut for refurb, and still has some ongoing works, it is definitely not worth the money (£125 a night without breakfast!!!). We will not be returning even as a last resort. Avoid at all costs. Camp instead if no rooms locally.
Abi Stothard . 2024-05-11
MORE AT Google
Some reviews of this hotel mention its requirement for an update but I see this as ambience. Its very laid back rather than hurried. I think the staff are some what shy rather than uninformative and go out of their way to answer ones questions and requests. It's a large place that does require some investment in decor but like most businesses in the village, it's doing it's best to recover from the recent pandemic. The food is very good and the cooked breakfast will keep you going all day.
910alanr . 2023-09-04
MORE AT TripAdvisor
The Hotel was so accomdating for our Dog and extra person we squeezed in our room. Excellent service from the staff, clean and exceptional standards of the rooms. Top tier continental breakfast as well as a hearty Full Welsh breakfast after. Vivic and Manissa are lovely people as well as the rest of the staff!
JamesLV21 . 2023-08-23
MORE AT TripAdvisor
An absolutely dire, run-down, dilapidated hotel. The whole establishment requires urgent attention and renovation. Window frames are rotting, some windows are broken and all are dirty. On entering the hotel you are greeted with an old musky smell which is quite unpleasant and it doesn’t get better. Two unrefundable nights set me back £346 which was an absolute ripoff! The blinds in the bathroom were broken (photo attached), the furnishings are basic and lack in style and quality. A bedside cabinet was only provided on 1 side of a double bed which is ridiculous! The back of the bedroom curtains were well-spotted, too, (photo attached). The whole experience was appalling! I had paid for B&B but on realising that the hotel has a shocking hygiene rating of 1, we ate elsewhere, (photo attached). The whole experience was awful and I would highly recommend that you steer well clear of this hotel. The biggest concern, which shocked me was that the compulsory hygiene rating sign on the front door was consistently covered-up by a temporary sign to obviously mislead, (photo attached). I did move this temporary sign to the side on multiple occasions, so that it could be seen, but each time it was covered-up again in no time. The manager obviously doesn’t want anyone to know how unhygienic the hotel really is. I would imagine that the Food Standards Agency would be very concerned with this deception.
John R . 2023-08-17
MORE AT TripAdvisor
Despite being run down the panoramic windows makes this a nice setting. The service is really good, but the food is bland. Great feature: No dogs inside!
JeJeWe . 2023-07-23
MORE AT TripAdvisor
We came for a family meal. The food really was a letdown. It was all frozen food, and you could really tell. The soft drinks were flat. I wouldn't eat here again, unfortunately. We weren't staying, but family were so can't comment on the room. The staff were friendly. Free parking and dogs are welcome.
3mily1989 . 2023-07-17
MORE AT TripAdvisor
We were on a week-long hiking trip through the Snowdonia region & spent two nights at The Royal Goat Hotel. The complimentary hot breakfasts were filling and satisfying, the dinner we had there was very good, and when we asked for bag lunches for our hikes, the manager arranged them in 15 minutes. Although the building has seen better days and could use some sprucing up, the point of staying here was to see the countryside, and the view from our bedroom window was stunning——a broad beautiful meadow with mountains in the distance. The staff were eager and friendly, and made us feel very welcome. Nice people, a pretty town, great stay.
BklynNomad . 2023-06-28
MORE AT TripAdvisor
Reopened in March with new ownership, has had some investment and needs more however, they need people through the door. The manager and staff are the stars here. Our standard double was spacious, very clean, comfortable king size bed new linen and towels. Paintwork and window frames need some tlc but, that will come in time. It’s a very dog friendly place, ideal if you want to take your pooch with you. Breakfast is excellent, a buffet style wide selection of continental and cooked item’s perfect for setting you up for a day out.
Molly E . 2023-06-25
MORE AT TripAdvisor
Great welsh town and hotel close to Snowden. We had two nights here - the beds were super comfortable, rooms clean and great shower. Breakfast was adequate with hot and cold meal options. This little town is so fantastic and 20 mins to Snowden. The staff here were friendly and accomodating- would recommend
56aaronm . 2023-06-19
MORE AT TripAdvisor
We (4 of us) ate at the Royal Goat Hotel on 27 April 2023. The food was very indifferent - served on cold plates one of which was chipped. Two of our party had curry which had very little sauce and was therefore very dry. A third member of our party had fish and chips which was tepid on arrival. Considering the poor standard of food we experienced it was very expensive and did not represent value for money. The biggest shock however was at the end of the meal we were told that they did not accept payment by card and that the bill would have to be settled in cash. It was only by luck that we managed to scrabble together sufficient cash to cover the cost of the meal.
TrailBlazer539695 . 2023-05-02
MORE AT TripAdvisor
A previous review said it was like faulty towers without the comedy, well they were right. The hotel feels dated and the operation a bit disjoint. The room I was in (38) sounded like the workings of the lift were in my room. The shower was a little tepid on more than one occasion. There was a bit of a smell of damp and signs of damp. There is only internet in the public areas. Don’t try and call them as the phone has been disconnected. Breakfast was very good and we tried one evening meal, that was acceptable although a small portion. There is parking on land opposite the hotel but this can get busy.
stuartm95 . 2023-04-23
MORE AT TripAdvisor
When reading through previous reviews i was sceptical to book this hotel but i am glad i did! Ive got to assume it has recently been taken over or something like that because our experience was absolutely nothing like the older reviews. The view from the room was amazing, beds were extremely comfortable and everything was so clean. The breakfast choice was amazing and also dinner menu nice too. The woman who seemed like the manager (sorry i didnt manage to catch a name) went above and beyond to make our stay amazing and even helped me out with a personal issue (screw being a woman)!! Only thing to improve on would be that every step we made round our room the door would rattle meaning we woke each other up through the night, but is completely understandable with older buildings. Overall, we will hopefully be returning at some point and we cannot thank the owners/managers enough!
hannah l . 2023-04-09
MORE AT TripAdvisor
Table of 16 booked for 18:30 On Saturday 1st of April - all meals pre ordered few days before - We arrived 18:20 - 3 meals arrive 19:25, and were finished by the time the next meal arrive. Each meal then followed every 5-10minutes after, with the last meal arriving at 19:57. Hair was also found in the curry No fault of the bar manager at all, as he was polite and as helpful as he could be. Discussed the issue with the manager and she couldn’t give a valid reason for the delay. Unfortunately our family meal on holiday wasn’t at all what we expect and 100% will not be returning. Also restaurant doesn’t take card.
Trek40444468134 . 2023-04-01
MORE AT TripAdvisor
A woman claimed to be manager called Lesley was very rude and unkempt. She was smoking cigarettes at the front door of the hotel inbetween serving food and drinks to guests. Her fingernails were dirty and her appearance was very unprofessional. The bar and dining area was very dirty and grotty. Glasses and cups were dirty. Floor was dirty and the floor by the bar was very sticky and dirty. Will not be visiting again as its a very dirty hotel with unkempt staff.
roberthX2463HS . 2022-10-06
MORE AT TripAdvisor
Good value hotel based in a lovely little village. Room was clean and comfortable bed. They were slightly understaffed but the team were super friendly, especially Charlie who put in a lot of effort to make sure we had an enjoyable stay.
Traveller12345201312 . 2022-10-06
MORE AT TripAdvisor
Als wir ankamen fand man unsere Reservierung nicht ,in dem Zimmer der Rezeption stapelt sich die ungeöffnete Post ,der Rezeptionist war zeitgleich noch Kellner und Barmann um ab 21 Uhr ist alles geschlossen inklusive der Bar .In einem Ort in dem auch sonst nicht viel ist ,schade.Der Koch ist bemüht inklusive beim Frühstück wo er selbst noch bedient .Die Zimmer sind ok ,wir würden hier allerdings nicht nochmal unterkommen wollen.
Maikel K . 2022-09-04
MORE AT TripAdvisor
The hotel has a grand Gothic appearance , and the downstairs public rooms are graced with beautiful old furniture and ornaments. Clean and tidy. This could be a goldmine of a place! But there are so many issues which bring it down to the so-so....
janwO7833TZ . 2022-08-22
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This hotel is situated in a nice part of Wales. We booked and paid for a two night stay, but stayed only one night. We have requested a refund for the second night but no joy…making any contact with Reception is tricky… Booked on line...
Mrs P . 2022-07-21
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We stayed in Beddgelet for 7 days and treated ourselfs to a final evening meal at the Royal Goat. Whilst the decor could do with a little re-vamp the food was fantastic. I had the Beef rib my wife the Belly pork and kids the...
Nathan B . 2021-09-05
MORE AT TripAdvisor
Stopped by as it looked a cracking place for lunch outside on some super tables. However, we were told that they don’t serve food outside..! It’s about 25c today, bright and sunny AND with COVID still an issue, eating outdoors should be first choice. Needless...
Salopwarrior . 2021-09-05
MORE AT TripAdvisor
Old hotel in need of an update but pleasant staff and nice food made the trip. Bedding and towels clean but room could’ve been cleaner. Ideal location for activities in the area.
Ducati1976 . 2021-08-30
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We arrived 19th aug 2021 for 3 nights, check in was at 3pm but we was told by some very confused staff that the cleaners are still in the room... 1. Does that mean they are not allowing the rooms ti air out during the...
saraJ8191NZ . 2021-08-25
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We stayed here for three nights ..the first room they allocated us was not good ..carpet stains and water stains on ceiling/walls. We asked to be moved and the next room was much better..unfortunately for the hotel and us there was no hot water for...
1963841 . 2021-08-19
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Thanks for a lovely lunch today. Food was fresh and delicious and came much quicker than expected. Good value with drinks as well. Kids meals were really generous and great to have a fresh salad. Really helped to be able to bring in dog. Nice...
musicgirl2016 . 2021-08-18
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My wife and I ate here as we were also staying in the hotel. We had one evening meal and two breakfasts. The food was good in the evening, my wife had pork belly, which was substantial and she enjoyed. I had duck with a...
martinp86355 . 2021-08-03
MORE AT TripAdvisor
As I have mentioned in my previous reviews Beddgelert is very limited with options to eat locally at night. We decided to stay local one evening when it was pouring down and tried the Goat. It's very average and apart from the food we were...
Bazzaboy17 . 2021-07-31
MORE AT TripAdvisor
Great setting, service and beer. But unnecessarily expensive! Sat outside but inside interesting collection of local art for sale.
schools957 . 2021-07-29
MORE AT TripAdvisor
I am copying below my first of many emails that I send to the hotel. It’s been a week and all we’ve had is an automatic courtesy letter asking us to contact them before writing a review. I’ve tried contacting them. We have just returned...
J9901QPjanej . 2021-07-27
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Welsh lamb is recommended. Good wine list too and choose a table near the window for the views. All staff are attentive and friendly.
Cathy S . 2021-07-10
MORE AT TripAdvisor
Arrived 7.45pm wanting a table for two. We were seated promptly and ordered starters, mains and drinks. Starters and drinks came as expected and were very nice. About 8.30 a bloke comes out “unfortunately our oven isn’t heating up properly so the mains will be...
JamesB0402 . 2021-07-09
MORE AT TripAdvisor
we were staying at this hotels sister hotel { the sarecens head } so we popped along to try the food here . we were not dissapointed we were looked after by zoe and here brother vr ery well the food was excellent and the...
bryanandjill2019 . 2020-01-12
MORE AT TripAdvisor
Hotel is the free house in the village but ran out of beer for the 4 nights I stopped. Found out the hotel was closing for a refurbishment after the 1st Nov. All good if you are stopping their next year. The hotel is tired and needs a lot of money spent together to its 3 1/2 star rating. Breakfast were great staff worked hard but management need to leadership and organise beer until they close. Would be nice to see them to explain and offer an alternative solution. Just took the money where they could have made more if they had management skills. Will stop again in the village and pop in to see the improvement in leadership.
paulx8mal . 2019-11-03
MORE AT TripAdvisor
Before setting off on a long walk we had an early lunch at the Royal Goat Hotel andhad a lovely snack, prepared promptly and served by a helpful and welcoming waiter,all of which put our day trip in Beddgelert off to a great start. The food was tasty and serving sizes were enough to keep us going for the rest of the day. The bread was lovelyand fresh and my partner who had chips said they were light but had plenty of potato and were notoverly crisp. I would recommend trying Royal Goat Hotel for a meal if you're passing.
talking5 . 2019-10-31
MORE AT TripAdvisor
Having decided to try the ascent of Snowdon just eight months on from having my bright knee replaced, we needed a place nearby to stay for a couple of nights. The name “The Royal Goat” tickled our imaginations so we plumped for this hotel - and we’re very glad we did. The staff were lovely and our room was perfectly adequate for the time we would be spending there! The most important aspect for me was the breakfast before heading off for our hike. It was gorgeous! Again, beautifully served by friendly staff who couldn’t do enough for us. After dinner, we were able to sit in the comfy lounge and have coffee and a pud. If we return to climb this lovely mountain we will certainly try for a room in The Royal Goat.
j0nkendry . 2019-09-20
MORE AT TripAdvisor
To put my review in context, this is the first time I have ever felt strongly enough to actually make an official complaint regarding a hotel stay. Having waited a week for a ridiculous reply from the Manager, whom offered me an insulting £50 for my inconvenience instead of the full refund I asked for, I thought I should now let others know a few facts. When booking, I filled in the special request section to ask if I could possibly have one of the firmer mattresses, as I suffer from a back problem on soft ones. On arrival, the receptionist had no note or idea of this request. He also said they had no taxi numbers, but that I should use the internet (we got barely 5 mins of WiFi reception over the 2 days, even by reception). This lack of WiFi makes life very difficult when there is no 4G or phone signal in the village. Wifi boosters??Upon entering our room (26 I believe), we were greeted by an overpowering stench. The mattresses were the softest I’ve encountered, so we sought another room. Room 20, although also with soft / old mattresses, had room for me to sleep on the floor and did not smell, so we took it. The big damp patches on the ceiling above where I was sleeping did ring alarm bells, but I thought nothing more of it until the following morning, when water formed a big bubble then proceeded to drop onto my bed. I informed reception on our way out and heard absolutely nothing back about it afterwards, and having not got any answers from reception about any work done / change of room, I entered to find the bubble gone, presumably drained, but nothing more. I moved furniture that evening so that I wasn’t sleeping below it again, for fear it would collapse in. Speaking of alarm bells, my son and I were woken at approx 11:45pm by the fire alarms, so proceeded outside to the front of the hotel. We waited with everyone else and not one member of staff came to speak to the customers assembled? After a wait, a customer came out and said he thought we could all go back in, but that he wasn’t staff, so don’t take it as gospel. The crowd and ourselves returned to our rooms, none the wiser, and again with absolutely no acknowledgement of the incident by staff the next morning either; very concerning that there seemed no verbal or physical protocols in place in the event of an actual fire. I don’t wish to go on, but the general state of repair of our room was poor.The hotel seems happy to charge a good fee to stay but clearly spends nothing on upkeep or modernisation. It was without doubt the worst hotel experience of my 44 years. The place constantly reminded me of Fawlty Towers, the humour of how bad is was being the only thing keeping my spirits up! I actually felt sorry for the staff, as they were clearly undertrained in all areas. The only positive I can take from the stay was the food, which was good. Maybe the chef should run the whole hotel?! Too many other things to mention, but will leave it there. No response a week on from my follow up email to the Manager, why am I not surprised...?
Mb77777777 . 2019-09-19
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We had 2 nights here last week and after booking last minute I thought the pictures of the hotel looked nice. This just goes to show that you should not believe the pictures on here. Check-in was interesting, we are a family of 2ad + 2ch and we were already aware that we would have to have 2 separate rooms as i had had to book it this way, however when we checked in they gave us a key for just one room then have questioning seemed to not have the second room arranged? They did give us a second room but 2 floors apart? This hotel is obviously old and does seem to have that fusty old smell about it, my husbands room had serious leaks with water runnign down the walls - thankfully this was discovered on the morning we checked out as this was the only time it rained while we were there. The bathrooms are all very old and the carpets cleanliness is very questionable. We did not eat here in an evening as we were out most of the day and so ate out but the breakfast was good, a good selection of cooked and cold options. It is not the worst place that i have stayed, the staff we all friendly enough, the breakfast was good but there needs some serious money investing in fixing the pacthed up holes in the walls, the leaks through the ceilings and the carpets need a good clean if not replacing. My main gripe was the cost in which i had paid to stay and it really not being up to the standard i would have expected for that amount of money. Good area, nice little village and a good base for Snowdon related activities but we as a family would not return i'm afraid.
keightleyk2017 . 2019-08-31
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Reception is a bit strange. Who ever is nearest stands in, I think. Ground floor area is clean and tidy, reception, bar etc. Only ate breakfast and that was very good.Most staff are great and work hard. 1 or 2 a bit odd though.Given room with out shower, smelled very bad. Attic room so banged head over and over. Spent first night in it then asked to change room, was told no so asked for money back and I would leave then the chef came out and gave me a new room ??? Strange.New room was very musty and not very clean. Capet was unbelievably filthy. Hated walking on it without shoes on. This hotel has been patched up time and time again and not very well.Fire alarm went off 3 or 4 times. On one occasion we were asked to evacuate, stood outside for a while, had a beer, went back in. No staff came out, no one checked or told us we could or could not return, so we eventually went back in. Then it went off again and we ignored it??? No explanation, nothing. God knows what would have happened if there were a fire!!On the whole I was glad to leave and would never use this hotel again, I definitely would not recommend it.smelly, not very clean rooms. Fire alarm issues. Run down, damp musty smells.Not got a lot going for it. Pity really as in a great spot. Some Staff were great.
Jeffsheridan . 2019-08-29
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What a mess, the management of hotel are a disgrace. They completely messed up a surprise birthday arrangement. The carpets are shabby, the room smelled and hotel is generally run down, in need of a refurb and it’s not at all as we hoped it would be given the price. The restaurant has an 80% hygiene rating, although the only redeeming factor of the entire place is the staff in the restaurant are really good. The hotel is completely overpriced and living on past glories.The manager / owner doesn’t want to know if a complaint is made. Avoid this place and use a local B&B instead, half the price and much better quality.
Pearsonw67 . 2019-08-15
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Had a lovely meal at the royal goat, we looked at all the menus in the places to eat in the town which were all pretty uninspiring but the menu here is far superior, we had good service from the waiter and a thoroughly enjoyable meal.
njeandrews . 2019-08-13
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I ordered the specialist Burger from the menu; this included a home made beef burger, along with a chicken fillet, bacon slice, mature cheddar, onion rings and an excellent salad. There was also a portion of golden thick cut chips and a rich dark barbecue dipping sauce. The burger was contained in a nice brioche bun and served with a wooden skewer.The service was excellent, and the food was accompanied by a lovely pint of local Big Bog real ale.Overall, an excellent experience.Well doneDr Chris Davies
chrisdN5330GQ . 2019-08-06
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Stayed for on night with group of Friends. The gentleman dealing with clients at the reception, I have to say was very polite and very helpful. Our room due to a mix up was a Double bed when we wanted twin singles, we didn't make a fuss as it was only for one night. The decor i this hotel is need of serious updating. The carpets appeared old and dirty along the walkways. The bedroom ceiling wall paper was peeling and appeared to had had a leek at some point in time. The decor was old and stuck in the past and in serious need of redecoration, my friends also received there room as needing a serious make over. We went to the bar and were met by a miserable member of staff, who was obviously not happy to be there and just saw us as a hindrance. Overall the hotel needs a makeover. An alternative place to stay in the village would be the Saracen a short distance away.
Jm J . 2019-06-24
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Very pleased with the food and service. Staff is extremely pleasant and welcoming. The food was wonderful from preparation to presentation. Highly recommended
johnmuller0101 . 2019-06-17
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The hotel is old and has an interesting history. I love these old buildings when they have some years of use showing. Very friendly staff and good food. Lot's to do around here with walks and other activities within 30 minutes drive. We had room number 7, a large room facing away from the road so there was very little noise.
FrodeJo . 2019-06-09
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We stayed for one night to celebrate my mother's birthday. The hotel is clean and tidy, overall very good. We had two rooms which were both good, one with spectacular views of the mountains, the others view wasn't so good, overlooking the back of the hotel, but then we didn't come to sit and gaze out of the window. The room decor was slightly tired but acceptable. One room had a bath, but no shower over it, the other did have a shower over the bath, but it was difficult to balance the water flow between hot and cold. There was plenty of hot water though. The breakfast was excellent, one of the best we have ever had, with a great choice of food, not to be missed. The staff were very pleasent and courteous. Would definitely recommend a stay here if you want to feel pampered. Very quiet and relaxing.
Caroline C . 2019-05-27
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A beautiful village in Snowdonia, hotel staff were very pleasant and helpful, food and drinks were the highest quality. Rooms were clean and tidy and very comfortable bed - may need upgrading soon but we went for the surrounding area and were more than happy with our food and accommodation, will definitely visit again
tbrown47 . 2019-05-14
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We had booked a table for 11 people plus a highchair for lunch after my Grandsons christening. From first booking the table it was like they didn't really want the booking and this showed through to the service and the poor quality of the food we were served. I have spent much of my life in Beddgelert as my late father lived there for many years and the Royal Goat just let the whole side down as far as I'm concerned. Very disappointed.
Jo-Ann H . 2019-05-06
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We were recommended this pub after our accommodation said that they had ran out of food, and this was their sister pub and that it is dog-friendly and just up the road.
Zena3101 . 2019-04-08
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A pleasant welcome at reception on arrival. Lovely warm cosy room. Plenty of room. Bed was very comfortable. Loved the views out of the windows. Bathroom was ideal. Plenty of hot water. We had a lovely breakfast in the morning and staff were very polite and helpful. Couldn't ask for better. Diolch yn fawr I chi.
Helen L . 2019-02-19
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We were given this night away as gift from our daughter via groupon, the hotel was lovely and the staff were really friendly, the breakfast was 5 star, we had our evening meal at their sister hotel The Saracens head only a few minutes walk away, the meal was gorgeous and again the staff were very friendly.
Jason369 . 2019-02-17
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A lovely spot with delicious food and very friendly staff that go above and beyond.
honestj989 . 2018-11-26
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Room comfortable but dated. Shower trickled. Breakfast hot as freshly cooked but they ran out of mushrooms and were amazingly slow. Helpful staff and friendly.
ANN A . 2018-11-25
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This was the second year we’ve come up for the Marathon with most of the club staying at the hotel, we stayed in a cottage but we joined for a dinner after the marathon and it was superb! Food was lovely and staff were so friendly and attentive, lovely gins in the bar too! Already looking forward to coming back next year!
Bayona18 . 2018-10-29
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stayed this weekend addressed some issues with staff like shower needed new head and to be cleaned and heating didnt work this was just written down in a diary ,also asked to have toilet re cleaned upon arrival as when you opened the door right next to bed it stank . couldnt wash properly in sink for fear of smashing head on shelf. room was musty and damp smelling very unpleasant . think there was only one welcoming staff who served us at breakfast . one afternoon i asked about the afternoon tea that was advertised in welcoming book to be met with a glare and a sharp answer that they didnt do it why advertise something when you dont offer it . the beds were also covered in dog hair which didnt feel hygenic at all not a pleasant stay at all . breakfast was ok all food was served hot and fresh but i think it maybe time to invest a little in the rooms you provide.
Julie E . 2018-10-28
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We stayed at the hotel for a lovely weekend away and enjoyed the restaurant on Friday night. There were plenty of people dining on the restaurant and drinking in the bar area and it was a lovely atmosphere. The waiting on staff were very helpful and the food was good. The chocolate brownie was delicious!
Booklover-13 . 2018-10-15
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We decided to escape for a 3 day break at the very last minute as our original holiday plans had to be cancelled. Booked an overnight stay at the Royal Goat Hotel as we knew the location was perfect. Previous reviews mentioned the state of the hotel. Well it may be slightly in need of an update but what it lacks in decor is more than compensated by the warmth of the reception, the attentive caring staff and the delicious food. It is a big grade 2 listed hotel in the Snowdonia National Park and will require very precisely measured renovation but it is a gem of a place that oozes character and history. Very pleased that we decided to stay there and thoroughly enjoyed our overnight stay.
julesm582014 . 2018-09-08
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We managed to book a last minute room at The Royal Goat Hotel the day before we intended on staying. With this in mind, we didn't have high expectations of our room, however we were very pleasantly surprised. Both the bedroom and en-suite were well presented, clean and had all the facilities one would need/expect. The room booking also included breakfast (cooked, continental or both) which fuelled us well for a day of exploring. The only down-sides to our stay were the lack of hash browns on the breakfast menu and the musty smell in the hallway; however we imagine that this is due to the history of the building and the smell wasn't an issue inside our rooms. The staff at the hotel were extremely polite, attentive and welcoming - we would definitely return to The Royal Goat Hotel and would recommend to others.
Stephanie M . 2018-08-30
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Stayed at royal goat at bedgellet this bank holiday weekend and very nice stay as ever- standard of food has really improved over last few years and now at a really good level- the staff are hardworking and friendly and the whole experience is relaxing and enjoyable
iangrogan7 . 2018-08-27
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We tried to eat here but, not for the first time, we had to be content with a just drink. Maybe we were fortunate! Dear oh dear, on our experience you’d be either brave or stupid to stay here. This is a throw back to the 1970s. Just entering the reception area and vast and empty dining room told a tale. The menu looked the most expensive in the village but in any event there was an uncompromising sign explaining that the kitchen was closed until further notice. The barman claimed he was a novice and certainly seemed out of his depth with the smattering of customers. We have since been told he has been there many months. Oh well, of the two ales on offer, one was cloudy and the other undrinkable, the tills were “down” so I had to be marched to the reception desk to pay on a contactless card only to be told they don’t do contactless at reception after all. The person purported to be in charge certainly kept a low profile; no wonder!
HandT69 . 2018-08-26
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The Royal Goat is a mix between the old and the new. Is it pure luxury , no it isnt . Is it a great place to crash down after a long day walking yes it is. The room had a lovely view down the main street and has everything we needed including a hair drier. The bathroom was all modern fittings and the room was of a good size. Breakfast was excellent with Fruit and Cereals in addition to a cooked breakfast. The breakfast hall appears to have had a lick of paint too. The Bar/lounge area has been revamped since our last visit and is now a nice relaxing place to have a night cap. The bar now offers an extensive Gin menu, and although we didn't eat there, the Chocolate Brownie was great! Overall we have stayed at this hotel before and definitely would do again.
Lydia P . 2018-08-16
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As a party of 9 we saw a range of rooms in this location the family room was the biggest disappointment with a basic double bed/single bed set up the room showed signs of age with stained ceilings and tired facilities. My son was most disappointed in the tiny tv when other rooms in our party had lovely big ones.
geraldfallows . 2018-08-15
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The venue is lovely and the staff are very helpful and attentive. The Risotto was good, the Lasagne was good and the Thai Green Curry, but the chips were anaemic and there was a big difference in portion sizes of the starters. The cheese salad was starter size, but the Welsh rarebit wag BIG. Generally portion sizes were good, so some of us could not fit in a pudding!!
Helen H . 2018-08-06
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Really excellent food, lovely meal with locally sourced ingredients and great flavour combinations. Good service.
davidtennant51 . 2018-07-10
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On arriving we were greeted by a friendly receptionist that was apologetic that the kitchen would not be serving food for the duration of our stay, this was not a problem for us and we were happy to eat in the village although it locally the options were limited. We took the tiny lift to our room, an average size but stuffy, with a stagnant smell and in need of redecoration. There was mold on the bathroom ceiling and the surfaces only had been cleaned. Breakfast the next morning was very delayed took 75 mins in total to with just one staff member serving and everyone seemed to arrive at the same time. They were however very friendly and the food was good. In conclusion it was over priced for the standard of accommodation it offered.
Louloubelle979 . 2018-07-09
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We went in for lunch and found the food very nice. Staff friendly ,only had a few choices from the lunch menu.
ShazzJ2000 . 2018-06-29
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The food we ordered was terrible. The lasagne was dry, the pasta tough, the topping very brown and had obviously been reheated from an earlier (maybe lunchtime) service. One of my friends had ordered the risotto, and found that this was over-cooked and mushy. The only fresh part of their dish was the poached egg on top. The other friend had ordered braised beef. The understanding was that braised meant the meat should be soft and fall apart easily, but theirs was tough, probably as a result of microwaving leftovers from a lunchtime service. The food wasn't cheap (all three dishes were over £10 each) but, in best British style we said nothing, paid the bill and left vowing never to go back there again!
Julia D . 2018-06-27
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Four of us ordered food on a Sunday evening during peak season. The chips were raw in the middle, the garlic bread was a small baguette cut in half and covered in a sour tasting herb butter. The lasagne had been microwaved to an inch of its life and rendered inedible, not forgetting the Welsh rarebit main was the same small baguette the size as the garlic bread and toasted with a cheese type paste that had obviously doubled up a cement earlier in the day. Avoid at all costs.
Ayesha T . 2018-06-24
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Only popped in initially because we had paid to park there and I noticed you could claim the fee back as a customer. Had a pint of Purple Moose in the sunshine. Just wanted to highlight the excellent attitude of the staff, willing to go above and beyond for my daughter and I.
Manse7 . 2018-05-22
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called in today 12/5/18 for light refreshments could not belive the lovely service we had.
rusty b . 2018-05-12
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Two nights spent here with the dog. Room was large and clean although dated. Bath very comfortable! Breakfast was lovely....Plenty of choice and hot breakfast which was tasty. All staff pleasant and attentive, especially the morning breakfast staff!
gilldawes . 2018-03-25
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Popped into Royal Goat initially as no local phone signal and needed landline. Staff could not have been more helpful. Csme back fee days later for dinner. Wow. Superb quality, value for money and top service. Highly recommend. A credit to Beddgellert and Wales.
Jim C . 2018-03-20
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Called in at dinner time,we both had the Welsh beef sandwich,very nice with a good side salad,good choice of drinks.The staff were very efficient and friendly.Diolch yn fawr.
Alan T . 2018-03-10
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The menu is traditional Welsh or british food, perefectly prepared and cooked. The service was excellent, friendly and helpful without intruding
Christopher P . 2018-02-27
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Only called in for drinks after a long walk, the grill bar is so relaxed and cosy, nice high backed chairs, also had a dining area, some of the meals that passed on the way to the table looked amazing. Great place to chill out
toni t . 2018-02-06
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Very good quality food. Well presented, fresh and cooked to your liking. The service was very good - polite, helpful and attentive
KingDad007 . 2018-01-01
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This hotel is a gem in North Wales.this was our second stay, we stopped for 2 nights ,the staff are very friendly and the FOOD IS FANTASTIC. The village is in a great location and there are really good walks.we would definitely return and recommend the hotel to others
Rogerhenson . 2017-11-27
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Greeted with a friendly smile and placed at a table with lovely views out to the terrace.
Mjchou . 2017-11-07
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Just got back from a fab weekend in The Royal Goat!! Friendly Staff, lovely food and pleasant atmosphere! Hugo and...
Deliadom68 . 2017-10-30
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We found the Goat just outside the main village after having no luck in finding a table in the pub...
gomms13 . 2017-10-23
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On a short break, lovely village with plenty of walks for all levels,a steam train station also there, hotel was friendly straight away, room had a superb view along the valley, fresh food prepared was really good,clean and warm, although slightly dated in parts it’s part of the charm, veggie options on menu- just ask to tailor what you want, will go again.
SB-Cambs . 2017-10-11
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Stayed at the hotel which was excellent. The menu in the restaurant was very limited and if you do not like meat you may be stumped. The food is best described as haute cuisine and was very well cooked and flamboyantly presented but after a days hiking or mountain climbing one small carrot and a small slice of parsnip along with the smallest amount of mashed potato (beautifully hidden under the meat) will not suffice. The breakfast by contrast was excellent with plenty of choice.
Roy H . 2017-09-21
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I went to watch my a family member compete in this event, crazy person. This hotel is 14 miles from Llanberis, Beddgelert is on the bike route, so a good location. Easy access to Snowdon and a whole host of other places that are well worth visiting.
B0446 . 2017-09-17
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We had a superb 3-course meal at The Royal Goat Hotel during the bank holiday weekend and it was delicious.
Jessie B . 2017-09-08
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Arrived at 9pm, food had finished being served. Room was good but dated. Breakfast is cooked fresh and was very good. Lunch and evening menu very good. Hotel location is at the top end of the village, only a five minute walk into the middle. Also an ideal location for walking.
Gary F . 2017-08-28
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