The best restaurants serving British food in South West Scotland

Firstly, I did try to make these comments privately to the venue, but have had no reply to my request for a contact (sent nine days ago). This is what I planned to send. "We were guests for a lovely evening out with friends last night, which is why the evening should have been memorable. You were busy, we were happy to wait for our table. Orders were taken for drinks, but one drink was forgotten and instead of two Slimline tonics and one regular, we were brought two regular tonics and one Slimline. We made do with one of each. In a top class establishment, I’d expect wait staff to operate a ‘silent service’ method where they adopt an easy method of marking their orders pad to enable drinks to be delivered without interrupting conversation. Obviously you don’t train staff to do this, or it appears, to train staff at all. When the waitress came with the missing soft drink, she put it on the table when the person’s hand was outstretched to take it. She did this without making eye contact with the customer. If it’s your policy to do this, she should have said. We were taken into the dining room and seated. Only some time later, when asked “Are youse ready to order?" did the waitress realise we had not been given menus. Incidentally, I’ve yet to come to The Canny Crow and not be addressed as “youse”. One guest asked for bread to be served with starters (he wasn’t asked if he wanted brown or white bread, maybe you don’t have both?) It didn’t come without a reminder. When it did it was supermarket white bread. More bread would have been handy with the pâté which came with approximately a quarter of a slice of toast.“It was nice, but when you eat pâté on its own like that it’s like eating lard.” Why did you skimp on the cheapest thing on the plate? Four out of six mains were served. We couldn’t start eating as we had no cutlery. After some time we had to ask for the other two mains. One of our guests went to the bar and asked for “knives and forks” the waitress brought knives only. We had to ask for vinegar, we weren’t offered it. We helped ourselves to mayonnaise. Service was so slow that by the time we ordered Irish coffee it was after “last orders”. It had been announced (at 10 pm), but this meant that you lost revenue. To top it all, someone started to vacuum when we were still in the room. I had no idea you closed so early, but a polite word to the person who booked would have prevented the ignominy of being virtually thrown out. Throughout the evening, it appeared that unlike previous managers, the person in charge stayed at the corner of the bar, and appeared to be a barman, rather than the person making sure the place was running smoothly. Staff were pleasant, perhaps not exactly friendly, but the blame would appear to lie with management who have failed to train them in the basics. If you want to incentivise them, remind them that you have plenty of American guests and they will benefit from high tippers if service improves. I’m telling you all this because I want The Canny Crow to succeed. I love the venue - it’s a bit out of the way and an expensive taxi ride home, but it would be worth it to bring guests to a world class venue with a stunning view. It is NOT worth risking bringing guests who I want to showcase the best of Ayrshire to when the service is so appalling. Frankly, you should be ashamed of embarrassing your guests. "

We last visited The Music Room 5 years ago for a light lunch and decided to revisit the other day because we enjoyed ourselves the last time. When we arrived we were warmly welcomed by Alison or SuperAlly as we quickly realised. She was managing to run the bar very efficiently and make lunches in between. 👏 My wife had chips and a chicken and cheese toastie. I had home made lentil soup and a roll. Couldn’t believe it was only £2 for mine, it was lovely. We will certainly go back to The Music Room the next time we’re in Larkhall 👍

just had a meal for two we ordered soup that was was stone cold then Yorkshire pudding also cold the plates were warmer than the food which was not cooked right the table were filthy and all the time we were there not one table was cleaned this is the worst place i have ever had a meal if you want Corona Virus this is were you would get it the place is filthy and should be investigate by the health and safety even flies were flying about also they know how to charge for rubbish food i for one will never go to this dirty place again so what i would say stay clear of this place

Food is great as usual, I like going to "spoons" because their food is nice. My usual is the chicken tikka with garlic naan, but sometimes I try other stuff too.

Delicious fish suppers and pizza. Friendly staff.

Shop was shut but they took money off me. Absolutely useless

Staying in Appleby over Christmas and booked to eat here a couple of months back. What can I say other than Fantastic! Cheerful Staff, efficient service, dog friendly and food excellent. Husband said biggest Steak n’Ale Pie he’s had which didn’t detract from the quality. I had Crispy Pork Belly which was extremely tasty. Would definitely recommend and will return if back in Appleby

Place was full of roasters, people constantly watching you eat. Staff were the only good part of the venture here. Meals are Cheap so expect what you pay for underwhelming food. Very loud and rough feeling

We had dinner on a Wednesday evening and had the great surprise to have live music with local people playing / singing some nice folk and boogie music. The hamburger and fish and Chips were fresh and great Arran une cream to finish. Nice atmosphere and kind waitresses.

I visited this place at the end of April. I ordered the cheese and pickle sandwich and a flat white coffee. The bread was verging on stale and the cheese had a damp dishcloth taste to it. The coffee was nearly cold and when I asked for it to be either heated up or replaced, the look I got was visceral. I think it was the owner/manager that I had interacted with judging by the way they were dealing with the other staff members. There is a way of dealing with customers and taking requests personally is not the way. I won't be back and would encourage others to think twice about going here.

Lovely lunch staff were great even accommodated our doggy Daisy with some sausages..well worth the money thank you so much x

Called in on Friday Noticed a change with the food compared to last year. I had blackpudding supper My wife had breaded fish supper. The blackpudding was smaller than last time and the fish coating of breadcrumbs different.

Placed order at bar to disinterested staff member and went back to table, next thing doors opened up and we're left with cold wind blowing on us, we were told abruptly by waitress that she was told to open them. We then moved to another table and eventually our food was dumped on the table without a word. Avoid The Auld Brig in Irvine

Menu and food was awful and very overpriced