The best restaurants serving British food in South West Scotland

Went in for breakfast and I was met by a young lady named jenna so happy and cheerful so willing to help absolutely lovely person nice to see that early in the morning Thank you very much

Beergarden surprises with comfort and space. The service was impeccable

A great venue, great beer. Always call in when working in the area.

Great food great hospitality and a good live band at weekends

Booked in for Afternoon Tea. Ordered 2 different types of tea. Only one type arrived so had to send it back. Then we had a 45 minute wait for the food (bearing in mind this was booked in advance). We had no tea left and no offer of more and no staff to ask. I ordered vegetarian and got 3 tiny slices of grated cheese and tomato sandwiches while my husband got 3 tiny slices of tuna and 3 grated cheese, tomato and pesto! The scones were cold so asked for them to be warmed up. They came back cold. No cream for them either. The only decent part of the whole meal was the cakes. Certainly not worth the money. It’s the worst Afternoon Tea we’ve ever had! We’ll never return.

ordered fish and chips didn’t get told until after ordering and paying it would be a wait. Got my fish after waiting and there was a black hair right on top (I’m blonde so definitely not mine) wearing a hairnet would prolly prevent this.

Was only there for the music, but with good friends, and loved it! 😍

Food was cold and was late by an hour my break was only half an hour so never even got to eat the food shocking

Applebank provided my family with a lovely spread after a funeral. They were very kind and helpful. The food was good and the service and staff were amazing.

Popped in for a superb fish and chips well it was from Friday Pluss a couple of nice pints of Guinness Nice friendly pub in Ayr definitely worth seeking out.

Absolutely stunning food, fantastic service as always. Long time visitor. Will be back soon! Perfect in every way as always!

Turned up at 5;30 for a birthday meal with my mother who is disabled after a stroke, got ushered out the door with absolute disrespect not even allowing my mother to have a breath before leaving. absolute discrace of a once great pub.

Great food and helpful friendly staff. I have eaten here twice and really enjoyed it. Lovely room, cosey and comfortable. A very pleasant stay.

Lunch with my son! Discovered by chance ‘Freckletons Cafe’ and was pleasantly surprised by the quality and focus on the detail of the food served. Would highly recommend and will return.

Firstly, I did try to make these comments privately to the venue, but have had no reply to my request for a contact (sent nine days ago). This is what I planned to send. "We were guests for a lovely evening out with friends last night, which is why the evening should have been memorable. You were busy, we were happy to wait for our table. Orders were taken for drinks, but one drink was forgotten and instead of two Slimline tonics and one regular, we were brought two regular tonics and one Slimline. We made do with one of each. In a top class establishment, I’d expect wait staff to operate a ‘silent service’ method where they adopt an easy method of marking their orders pad to enable drinks to be delivered without interrupting conversation. Obviously you don’t train staff to do this, or it appears, to train staff at all. When the waitress came with the missing soft drink, she put it on the table when the person’s hand was outstretched to take it. She did this without making eye contact with the customer. If it’s your policy to do this, she should have said. We were taken into the dining room and seated. Only some time later, when asked “Are youse ready to order?" did the waitress realise we had not been given menus. Incidentally, I’ve yet to come to The Canny Crow and not be addressed as “youse”. One guest asked for bread to be served with starters (he wasn’t asked if he wanted brown or white bread, maybe you don’t have both?) It didn’t come without a reminder. When it did it was supermarket white bread. More bread would have been handy with the pâté which came with approximately a quarter of a slice of toast.“It was nice, but when you eat pâté on its own like that it’s like eating lard.” Why did you skimp on the cheapest thing on the plate? Four out of six mains were served. We couldn’t start eating as we had no cutlery. After some time we had to ask for the other two mains. One of our guests went to the bar and asked for “knives and forks” the waitress brought knives only. We had to ask for vinegar, we weren’t offered it. We helped ourselves to mayonnaise. Service was so slow that by the time we ordered Irish coffee it was after “last orders”. It had been announced (at 10 pm), but this meant that you lost revenue. To top it all, someone started to vacuum when we were still in the room. I had no idea you closed so early, but a polite word to the person who booked would have prevented the ignominy of being virtually thrown out. Throughout the evening, it appeared that unlike previous managers, the person in charge stayed at the corner of the bar, and appeared to be a barman, rather than the person making sure the place was running smoothly. Staff were pleasant, perhaps not exactly friendly, but the blame would appear to lie with management who have failed to train them in the basics. If you want to incentivise them, remind them that you have plenty of American guests and they will benefit from high tippers if service improves. I’m telling you all this because I want The Canny Crow to succeed. I love the venue - it’s a bit out of the way and an expensive taxi ride home, but it would be worth it to bring guests to a world class venue with a stunning view. It is NOT worth risking bringing guests who I want to showcase the best of Ayrshire to when the service is so appalling. Frankly, you should be ashamed of embarrassing your guests. "