Freckletons in North Ayrshire

Great service and atmosphere. The food we had was superb and very reasonable. Highly recommended for breakfast and coffee n cake

great service, staff are very helpful and friendly.

The food was just okay, the links sausages were definitely underdone and were look warm when on my plate, slight tinge of pink still in the middle, potato bread tasted like onions, other than that everything was just okay, coffee was probably the best coffee iv had in a long time 💯 one thing is that when we walked in their wasn't a single staff member that greeted us with a smile on their face, when asked how the food was and I gave an honest answer about it the eyes got drawn off me by the server at the till and she just said okay, not an apology or anything to keep us coming back, it was my first time in Freckletons and I am a chef by trade aswell, this was sub standard and the waitresses need to smile more and make the customers feel more welcome 💯 my first visit to freckletons therefore a 3 out of 5

Lovely coffee, brilliant food and very reasonably priced! One my best places to visit

Food was fine Waitress was rude and patronising I didn’t ask for no salad 4 times she talked over me Saying it’s on menu Then I said just take it off It came back minus salad but not presentable Girl said next time maybe check before u order How rude And in the most patronising tone woman at next table shook her head Wo t be back first time and last Just couldn’t hold her tongue lesson to learn don’t try to prove ur right

Couldn’t eat the lentil soup as it was extremely salty. When I said I wouldn’t pay for it - the owner leaned forward and rudely said “don’t come up here and tell me you’re not paying” he did not ask WHY so I told him it was inedible due to being over salted. He leant forward and repeated his rude and very intimidating comment. Also said they don’t salt their soup and that lentils are salty anyway😳!! I’ve made lentil soup for over 50 years and have yet to come across “salty lentils”. He then proceeded to charge us for 1 plate of soup. As if he was doing us a favour. Obviously his need was greater than mine🙄. Absolutely no customer relations whatsoever. Will not be back.

Couldn’t eat the lentil soup as it was extremely salty. When I said I wouldn’t pay for it - the owner leaned forward and rudely said “don’t come up here and tell me you’re not paying” he did not ask WHY so I told him it was inedible due to being over salted. He leant forward and repeated his rude and very intimidating comment. Also said they don’t salt their soup and that lentils are salty anyway😳!! I’ve made lentil soup for over 50 years and have yet to come across “salty lentils”. He then proceeded to charge us for 1 plate of soup. As if he was doing us a favour. Obviously his need was greater than mine🙄. Absolutely no customer relations whatsoever. Will not be back.

Have been a customer here for a long time now (off and on for about 5 years) Very friendly staff, great service and excellent food. Usually there for breakfast but have also had lunchtime meals as well! Always our first choice 😁

I have been going to this restaurant for a couple of years, the food is always delicious and the staff are always friendly and welcoming.

Was kicked out early in the morning on way to college for having my head laying on my hands on the table for what must have been about 8 seconds maximum because the barista assumed I was some hungover hooligan when really it was just early and I was tired.

Great wee place. Can become very busy though, so advise to arrive earlier in the morning. I had a banana and biscoff frappe which was to die for. Would be especially lovely on a Summer's day.

Only here for today and so glad I found this place, Food and Staff first class 🔥

Waitresses were so lovely but management highly unfriendly. Food tasted awful, tasteless and watery, sorry but wouldn't ever go back.

Really not a place to visit staff non attentive no cutlery with our food. Cheap fillings no taste sadly

Lovely little gem of a stop for all you need food and hot drink, the service is fantastic, one of the ladies well had all the patter, ask for cheese and ham toastie, for her to say no cheese no ham then it all started from there, I asked can I have a bowl of soup with no bowl 😀, she was absaloutly amazing so funny and welcoming, oh they did have cheese and ham her patter was phenomenal, all staff served with a smile 10/10 for everything.

Absolutely love this place! . Visited many a time. Staff consistently friendly and very efficient. Food yummy. Well done guys you do a fantastic job and Irvine is lucky to have you 👍

Decided to try here for something different instead of the usual mcds lunch in the car, friendly staff service was quick, could fault the food, great prices and the coffee was amazing that much we got more to take away, will definitely be back

Really dissapointing today. Used to go quite alot. Staff weren't very pleasant and didn't once come to check if the food was OK. Won't be back unfortunately.

Have been coming here for a few years now great breakfast 👍👍

Every meal we have here is beyond all expectations. the specials are often beyond dreams.

Absolute gem of an eaterie, this was my first visit. Had fantastic BBQ pulled pork fries for lunch, and possibly the best slice of carrot cake I've ever had in my life. Staff were very on the ball, friendly and smiley, quick service, reasonable prices, lovely atmosphere with staff chatting to customers young and old. Really nicely styled decor and menus/artwork on walls and outside the entrance, clean and tidy throughout. I'll definitely be back next time I'm in Irvine.

Food was decent just a bit overpriced for a cafe in the mall, Service wasn’t great at all .. staff look miserable and just not welcoming at all. The worst part of the visit was the owners that stand behind the counter watching and whispering about their customers ! Very uncomfortable atmosphere! need to realise they run a cafe in a shopping centre and it’s not the four seasons . Not heard the best of things about how they treat customers/ staff ‘ so wont be returning , save yourself a penny and go to one of the other local eateries .

This Place is horrible, me and my kids went and got a chicken burgers each. First of all it looked like there was c*caine on the rolls, it did not look like flour. Then when i lifted the bun the chicken looked pink and had yellow particles on it.

Went for lunch and got a chicken burger, it was pink and gooey, got a coffee and the milk was green and stank. My mum got a beef burger and has been unwell for 15 days. Also got an empire biscuit and it looked like somebody had came all over it. Staff also called my children c*nts. Their drinks were flat aswell. Will not be coming back anytime soon.

Well, what to say. It’s busy, noisy and it was like sitting in a wind tunnel, a very cold wind tunnel! We stuck to scones and tea and so I can only comment on that but my thoughts are that they should get new cups! They are ultra heavy and with small handles which, for me anyway, we’re difficult to hold, especially with a heavy cup! The scones were excellent, soft and tasty but the butter had been left out and was almost liquid! £12 for two scones and two small pots of tea seems pricey for this area but that’s just my observation.

Hadn't been in for years. But I was in for breakfast a few weeks ago and it was great. In for lunch today and again the burger special was lovely and the haggis fritter I could have had a plate of them alone. Well done to all still the same friendly environment.

Great food and service just a little cramped for space

UPDATE We decided to give it another try and were pleasantly surprised what a change of atmosphere, staff super nice, food was really good we loved it. We will be back 😊 Table had crumble on it waitress swopt them with her hands no sanitiser was used. The same moment she brought our coffees she also asked us how we wished to pay if cash or card we didnt even started our coffees. Wonder if this for everyone or just for us. Not coming back anytime soon as it didnt made feel welcome at all

Great family run business, friendly staff good coffee and good menu options. Best place to get food or coffee in the mall.

I'm gluten intolerant, so I returned to Freckletons, however cafe was overly warm inside, noisy and after ordering a toasted cheese sandwich and vanilla shake I walked out disappointed, the tasted sandwich consisted of thick raw onions, three slices of toast and basically NO CHEESE and a side container of yeah, more onions and tomatoes which i did not ask for. The milkshake was overly sweet, as though someone threw in extra sugar, I could not finish it. They overly priced.

In a table service restaurant or cafe, customers who choose to sit in your external seating area, should not be expected to pay upfront for meals because other people have previously left without paying. It shouldn't be policy to assume all customers will not pay once they have finished 🙄.

Food good but staff talk about customers when they are there and think nobody notices this is including owners very rude not be back

Lovely staff and good food. Several gluten free meal options. Four stars solely because the cakes looked lovely but they all had gluten

Ist visit here,variety on menu poor, expensive not recommended.

A bit pricier than other places, BUT in this case it’s well worth it, GREAT service, GREAT food and GREAT Portion sizes never met the chef, but it’s seems like more than just a job, from the quality of the food personally you can tell it’s a passion and as for the management well they seem to know how to run a tight ship.

Been a regular at Freckleton's for years, went today for a meal, which included a side of fries, portion was an embarrassment, with a cost of £1.95, when I queried it, the Freckleton's staff couldn't give a monkey's, I won't be back in this place, it's a disgrace what they charge for what you get.

Appalled at the appearance of my breakfast I ordered to takeway, it was basically £1 an item of over cooked or re-heated bacon and square sausage, I couldn't cut with the plastic cutlery and mouldy warm bread for toast! The manager said he'll refund me for my toast. If I wasn't so ragin and let down, I'd laugh but the mentality of that has angered me more.

Excellent food, service was good.

Had a small breakfast (very small) and a cup of tea. Was charged£9.40. Really. They must have got it mixed up for a large breakfast.

Visit this cafe every time we come to Irviine. We've never been disappointed with any meal but the Fish & Chips is our favourite. Delicious fluffy fish in a non greasy light batter, great chunky chips & mushy peas. Yum! Portion size is very good and very filling. Please don't change the chef. Living in Renfrewshire we've missed our Irvine visits through the lockdown. However we are travelling down today Sunday April 18th -now some estrictions eased). I called the Rivergate Centre to see if Freckltons was open to do take out. Sadly it is not ☹ We look forward to when hopefully the cafe reopens. We'll definitely back for their delicious fish & chips. Hope all the Freckletons team have been safe through this pandemic

Selling a house from overseas during a pandemic (initial enquiry in March 2020, listed in September, asking price offer accepted within a few weeks) while I was effectively shut out of the UK for many months was a huge challenge that would have been impossible without the hugely professional support of Michael, Karl and the team. At every stage of the process, they were always keeping me in the loop and kept things ticking along, even when unforeseen problems appeared. My experience has been 100% positive and I would be happy to use them again.

We love the place we always go in its nice food in there.

Love love love this wee place. Food is amazing and the staff are 2nd to none.

I went here yesterday for lunch with a friend, wow I decided to get a fancy milkshake it was salted caramel, fudge and cream. It was the best milkshake I ever had! Food was also delicious...if you want lovely food and the best milk shake ever please try here, you will not be disappointed, I want to go back as soon as possible for another one. YUMMY..x

My wife is a regular but on this occasion she did not even enter. The place was far to busy with no social distancing so felt very uneasy. So not impressed

Wonderful food, wonderful staff. My husband takes me there, I am disabled and it never bothers them that I am in a wheelchair. They are always happy to see us. I would highly recommend them🌝

Always has a good choice of menu and food is excellent. Staff are friendly.

Nice food at reasonable prices and fast friendly service

Food is amazing there lasagna and tempura chicken is to die for there steak and onion baguette is really good the steak just melts in the mouth

Boyfriend and I went here as a treat and food wasn't the best tasted microwaved. Then I pay the bill and the prices were cheaper on the menu than what I got charged. Was fumming won't be back

Nice cafe friendly staff ask for the soup and sandwiche offer

This place shouldn't work in Irvine as it is not too cheap but it is always mobbed. This is because they produce good quality food time and time again. Nice coffee, nice cakes and tasty food. It goes to show that people will pay for quality and consistency.Been coming here for years and never had a bad panini or coffee. Sounds simple but amazing how many cafes and restaurants can be inconsistent. What they do, they do it well.

Great place, great food with reasonable prices, great owner and team in store

Wonderful little hidden gem, this cafe had one of the best cafe sandwiches I have had at a cafe, can't go wrong with bacon, service and timeliness was great, would highly recommend to take family or friend out for lunch treat.

The staff are brilliant ... warm and chatty. The menu varies from week to week BUT, there Toasties are the best in the business.

Been a regular to freckletons for years. My visit today will change that. The waitress are always spot on very attentive and look after you. My mum had the steak baguette, and I had fish in chips can't go wrong. With fish and chip or so I thought. Was a small hair on my fish. What put me off, as it would many people. I said to the waitress who apolagised and said shed get the manager. Every waitress came to the table. The manager/owner came and straight away said it may be yours these things happen.. I agreed these things happend and said mine is curly as I have a huge curly beard... It was offered to be replaced and I refused as I lost appetite, Even when paying it was Took of the bill although the manager was admit, that it happens at home. But were in a cafe/restraunt. And am sorry the owners customer service was what put me off today.

We stopped off here for something to eat and drink it was a lovely live place that locals and tourist used the food was lovely and freakishly cooked and there's a good selection of food and drink e staff are friendly and helpful

Straight off the bat thing went wrong did not have the drink I wanted. They got the food order wrong. Not a enjoyable experience

Great food, great service, great customer interaction. Varied menu, great desserts and always busy. Love our weekly visits to Freckletons

I usually lunch here as it has such a varied nice menu. Of course it's slightly pricier than Macdonald's or wetherspoons but it's immaculate n beautifully decorated. Tables quite close which I don't mind as this discourages some parents letting their kids run riot.the staff too are diligent without looking brassed off like some pubs & cafes. It's a great dedtressing for me + comparable to puffers near the harbour. To the lady who thought it was over priced, why didn't she tot up prices on menu beforehand? And if she reckons it was pricy, try Costa with kids (or adults). Last time they loaded my drink nearly half cup with ice+ were unapologetic when I queried it. And you pay extra for ever squirt of flavour, different milk type or whatever at these large chains.I live in England now but when visiting family town of Irvine, I always head to freckletons if buying lunch or a snack

Great place for a catch-up and friendly service

The food is average nothing special I ordered 1 baked potato with cheese 1 kids cheese sandwich and 1 cheese and ham kids sandwich with 2 fruitshots and a soft drink, when it came to pay it was nearly 20 pound,that in my view is a bit to much for what was served.Waitresses were nice and helpful. Ladies at the till when i asked about an item on my bill they looked each other in a weird way that I did not appreciated as I have the right to ask for explanations on what I am paying if it doesn't make sense to mePlus I was babysitting for a friend and I had to be abke to explein what I was charged for seen she was paying for the lunch.So perhaps the two ladies could do with a bit of customer service training in order to learn how to deal with customers general demand.

Wide menu, friendly atmosphere, quick service.

Friendly and welcoming staff Good choice of food on the menu Service is quick and food is good Only down side is the breeze that comes in when door is opened Have sat in different parts of the cafe and always feel the draught, this is made worse due to how busy the place is with many people enjoying the service

Friendly helpful staff, reasonable priced food which was delicious.

The food tasted like the oil was off

Great cafe, great food, great staff. What's not to like!

Best cafe in Irvine and really nice food at really fair prices

This is a friendly wee cafe it caters for all . Vegetarian , gluten free choice etc . The choice is amazing from a lite bite to a larger meal . It is clean and friendly and a great place to chill out .

I dress as a biker and it seems because of this was seen as a flight risk? Maybe? Had to pay up front. Food lovely and staff nice enough .

The food here is great quality at a great price. Nice homebaking and a great lunch spot. The staff are always friendly and cheery.

A good wee' eatery with a nice simple but tasty range of food. Service was great. Staff we're also friendly and accommodating. I would recommend this for sure.

My wife and I visited Freckletons yesterday, as we were shopping in Irvine. I had known of Freckletons for a while, but I had never visited. We decided to visit for a coffee to pass the time until we would travel home.

Been visiting this little cafe for many years and always enjoy what we order, food is always nicely presented and we'll cooked , if I could suggest one improvement it would be larger napkins , I know doesn't sound much but would be appreciated .

First visit here in several years, and most definitely a final visit.

I love this wee place for a bite to eat. It has always been a favourite of mine and my

As always when we have time for coffee ..breakfast ..snacks .. brunch .. Freckletons is our first stop. Always a friendly welcome ... x fantastic menu any time of day ..great service .. they just get it 100% right . GO .. ENJOY ... RELAX ... its all here on your doorstep .... and love the best that irvine has xxx

Never had bad food here. Not the cheapest around but great service as well as great food.

We'll located within Irvine mall offers a wide selection of food and snacks always busy and offers take away services.

Nice coffee and friendly service.

Great food lovely staff come here anytime were In Irvine x

I come to Freckletons every time my son has school holidays & we love it , nice decor, lovely staff & the lasange is fabulous 💜

Had a nice lunch with my son, nice and friendly staff. Food was good value with decent sized portions, quite a busy wee place seems popular with older people

Good food, excellent service and a wonderful overall experience. Highly recommended. Thank goodness Wetherspoons was full.

my husband and i had a really lovely breakfast here,the staff are so friendly,the breakfast was really nice.Price was good ,also the decor is very smart.Will return.

Fantastic menu. Staff so helpful and friendly. Would recommend the soup and defo the panini's with chicken and chips are fabulous. I come here every time I visit Irvine.

Food is always mega. Staff are nice and friendly.

Really good they know want I get with me say to them. Best in Irvine.

Food ok service was soso butsaw a we dog in the outside area. ..so dog freindly, to be frank this lifted them from a 2 maximum. .

Staff are great and always welcoming. Not too sure about the guy on the till he seems a bit of a grump , but the food is well prepared and tasty.

This cafe is a mixed bag! One visit can be great the next rubbish the chef is a nice guy but the owners are stuck-up !

Disappointed in the venue. Not a lot of choice service not the best. Owners don't appear to like customers. Used to be a good place to visit. Expensive for what you get unfortunately

Nunca volveré allí, ya que el café era amargo con regusto desagradable. Quizás azzuro o kimbo café. también bastante caro, debido a su situación probablemente

I'm a regular at Freckletons. Coffee is excellent and food is lovely. the staff are always so friendly, especially when I'm there with my little girl

Went in for a coffee and a sandwich as i was nackerd shopping .the staff are so friendly .staff took me to my table gave me time to choose what I wanted .service was really quick .great coffee and food.a little over priced but worth it

had lunch here on friday staff were very attentive the food was excellent as usual had the festive panni which at 5.25 was good value for money the rest of my party also enjoyed what they had will diffinetly be back. ps cant believe some of the comment on this page.

I went with my family and two grandchildren ordered food for all except sleeping child it was lovely and served well the child woke up and the management got him a bowl of chips foc while we finished our food. I visit this cafe on a regular basis and find everyone and all staff very efficient. Will definitely keep going.

Breakfast so overcooked. A total wast of money. Would have been better going to Asda for breakfast. Customer service skills lack on these premises.

Not usually a coffee shop person in Ayrshire as I work in Glasgow.Had the best ever French toast with Christmas twist of cranberry .It was top notch at a reasonable price.Coffee was excellent as was the moccha according to my friend visiting from Corfu.Her panini looked great!We both were impressed by the service.Cake was brilliant.Highly recommend a wee pop in there.

A quick stop to grab a coffee just before closing time. Service was attentive but not pushy despite close to time. Would give it another go but was surprised at the 5pm closing time especially so close to Christmas