Based on 176 opinions finded in 2 websites
Based on 176 opinions finded in 2 websites
NĀŗ 287 in 418 in North Ayrshire
NĀŗ 68 of 89 British in North Ayrshire
CUSTOMERS TALK ABOUT DISHES WITH.. sandwichpaycheesefishsoupcoffeecake
Opinions
Great wee place. Can become very busy though, so advise to arrive earlier in the morning. I had a banana and biscoff frappe which was to die for. Would be especially lovely on a Summer's day.
Vivienne Johnston . 2024-04-12
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Only here for today and so glad I found this place, Food and Staff first class š„
Gary Mccaig . 2024-04-12
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Waitresses were so lovely but management highly unfriendly. Food tasted awful, tasteless and watery, sorry but wouldn't ever go back.
Natalie . 2024-02-05
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Really not a place to visit staff non attentive no cutlery with our food. Cheap fillings no taste sadly
Jacqui Dunford . 2024-01-29
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Lovely little gem of a stop for all you need food and hot drink, the service is fantastic, one of the ladies well had all the patter, ask for cheese and ham toastie, for her to say no cheese no ham then it all started from there, I asked can I have a bowl of soup with no bowl š, she was absaloutly amazing so funny and welcoming, oh they did have cheese and ham her patter was phenomenal, all staff served with a smile 10/10 for everything.
Jay-Dee Sharkey . 2024-01-28
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Absolutely love this place! . Visited many a time. Staff consistently friendly and very efficient. Food yummy. Well done guys you do a fantastic job and Irvine is lucky to have you š
Rachel Linn-Moran . 2023-12-13
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Really dissapointing today. Used to go quite alot. Staff weren't very pleasant and didn't once come to check if the food was OK. Won't be back unfortunately.
Elissa Macdonald . 2023-08-11
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Have been coming here for a few years now great breakfast šš
John Mcculloch . 2023-08-05
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Every meal we have here is beyond all expectations. the specials are often beyond dreams.
Thomas Foxen . 2023-07-22
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Absolute gem of an eaterie, this was my first visit. Had fantastic BBQ pulled pork fries for lunch, and possibly the best slice of carrot cake I've ever had in my life. Staff were very on the ball, friendly and smiley, quick service, reasonable prices, lovely atmosphere with staff chatting to customers young and old. Really nicely styled decor and menus/artwork on walls and outside the entrance, clean and tidy throughout. I'll definitely be back next time I'm in Irvine.
Max Hepburn . 2023-07-04
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Hadn't been in for years. But I was in for breakfast a few weeks ago and it was great. In for lunch today and again the burger special was lovely and the haggis fritter I could have had a plate of them alone. Well done to all still the same friendly environment.
Billy Lindsay . 2023-04-14
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Great food and service just a little cramped for space
Darren Elliott . 2023-03-20
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UPDATE We decided to give it another try and were pleasantly surprised what a change of atmosphere, staff super nice, food was really good we loved it. We will be back š Table had crumble on it waitress swopt them with her hands no sanitiser was used. The same moment she brought our coffees she also asked us how we wished to pay if cash or card we didnt even started our coffees. Wonder if this for everyone or just for us. Not coming back anytime soon as it didnt made feel welcome at all
Alessandra Agosti . 2023-01-17
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Great family run business, friendly staff good coffee and good menu options. Best place to get food or coffee in the mall.
Scott McKay . 2022-12-26
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I'm gluten intolerant, so I returned to Freckletons, however cafe was overly warm inside, noisy and after ordering a toasted cheese sandwich and vanilla shake I walked out disappointed, the tasted sandwich consisted of thick raw onions, three slices of toast and basically NO CHEESE and a side container of yeah, more onions and tomatoes which i did not ask for. The milkshake was overly sweet, as though someone threw in extra sugar, I could not finish it. They overly priced.
Mandy Lynne Hamilton . 2022-10-28
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In a table service restaurant or cafe, customers who choose to sit in your external seating area, should not be expected to pay upfront for meals because other people have previously left without paying. It shouldn't be policy to assume all customers will not pay once they have finished š.
Melanie Martin . 2022-07-15
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Food good but staff talk about customers when they are there and think nobody notices this is including owners very rude not be back
Mary Turnbull . 2022-07-14
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Lovely staff and good food. Several gluten free meal options. Four stars solely because the cakes looked lovely but they all had gluten
Gothicevilsweetie . 2022-05-04
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Ist visit here,variety on menu poor, expensive not recommended.
Lisa French . 2022-02-04
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A bit pricier than other places, BUT in this case itās well worth it, GREAT service, GREAT food and GREAT Portion sizes never met the chef, but itās seems like more than just a job, from the quality of the food personally you can tell itās a passion and as for the management well they seem to know how to run a tight ship.
William Cooper . 2021-11-16
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Been a regular at Freckleton's for years, went today for a meal, which included a side of fries, portion was an embarrassment, with a cost of Ā£1.95, when I queried it, the Freckleton's staff couldn't give a monkey's, I won't be back in this place, it's a disgrace what they charge for what you get.
Sparky . 2021-08-11
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Appalled at the appearance of my breakfast I ordered to takeway, it was basically Ā£1 an item of over cooked or re-heated bacon and square sausage, I couldn't cut with the plastic cutlery and mouldy warm bread for toast! The manager said he'll refund me for my toast. If I wasn't so ragin and let down, I'd laugh but the mentality of that has angered me more.
Megan Kelly . 2021-07-23
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Excellent food, service was good.
David Wilson . 2021-06-22
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Had a small breakfast (very small) and a cup of tea. Was chargedĀ£9.40. Really. They must have got it mixed up for a large breakfast.
Ritarobertsonr . 2021-05-28
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Visit this cafe every time we come to Irviine. We've never been disappointed with any meal but the Fish & Chips is our favourite. Delicious fluffy fish in a non greasy light batter, great chunky chips & mushy peas. Yum! Portion size is very good and very filling. Please don't change the chef. Living in Renfrewshire we've missed our Irvine visits through the lockdown. However we are travelling down today Sunday April 18th -now some estrictions eased). I called the Rivergate Centre to see if Freckltons was open to do take out. Sadly it is not ā¹ We look forward to when hopefully the cafe reopens. We'll definitely back for their delicious fish & chips. Hope all the Freckletons team have been safe through this pandemic
juliemL6696XS . 2021-04-18
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Selling a house from overseas during a pandemic (initial enquiry in March 2020, listed in September, asking price offer accepted within a few weeks) while I was effectively shut out of the UK for many months was a huge challenge that would have been impossible without the hugely professional support of Michael, Karl and the team. At every stage of the process, they were always keeping me in the loop and kept things ticking along, even when unforeseen problems appeared. My experience has been 100% positive and I would be happy to use them again.
martin whitehouse . 2021-02-27
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We love the place we always go in its nice food in there.
Donna Merriman . 2021-01-19
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Love love love this wee place. Food is amazing and the staff are 2nd to none.
Kirsty Pope . 2020-12-07
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I went here yesterday for lunch with a friend, wow I decided to get a fancy milkshake it was salted caramel, fudge and cream. It was the best milkshake I ever had! Food was also delicious...if you want lovely food and the best milk shake ever please try here, you will not be disappointed, I want to go back as soon as possible for another one. YUMMY..x
harleydscotlanduk . 2020-10-30
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My wife is a regular but on this occasion she did not even enter. The place was far to busy with no social distancing so felt very uneasy. So not impressed
Ross M . 2020-09-01
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Wonderful food, wonderful staff. My husband takes me there, I am disabled and it never bothers them that I am in a wheelchair. They are always happy to see us. I would highly recommend themš
Sandra Smith . 2020-04-09
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Always has a good choice of menu and food is excellent. Staff are friendly.
Allan Little . 2020-03-07
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Nice food at reasonable prices and fast friendly service
Jacqui Prior . 2020-02-11
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Food is amazing there lasagna and tempura chicken is to die for there steak and onion baguette is really good the steak just melts in the mouth
laurenmoney . 2019-12-09
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Boyfriend and I went here as a treat and food wasn't the best tasted microwaved. Then I pay the bill and the prices were cheaper on the menu than what I got charged. Was fumming won't be back
Sophie . 2019-11-12
MORE AT Google
Nice cafe friendly staff ask for the soup and sandwiche offer
Um Shaheen . 2019-10-23
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This place shouldn't work in Irvine as it is not too cheap but it is always mobbed. This is because they produce good quality food time and time again. Nice coffee, nice cakes and tasty food. It goes to show that people will pay for quality and consistency.Been coming here for years and never had a bad panini or coffee. Sounds simple but amazing how many cafes and restaurants can be inconsistent. What they do, they do it well.
LosCr-Al . 2019-09-12
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Great place, great food with reasonable prices, great owner and team in store
andrew campbell . 2019-07-18
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Wonderful little hidden gem, this cafe had one of the best cafe sandwiches I have had at a cafe, can't go wrong with bacon, service and timeliness was great, would highly recommend to take family or friend out for lunch treat.
CAG1991 . 2019-07-04
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The staff are brilliant ... warm and chatty. The menu varies from week to week BUT, there Toasties are the best in the business.
JohnS10c . 2019-06-06
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Been a regular to freckletons for years. My visit today will change that. The waitress are always spot on very attentive and look after you. My mum had the steak baguette, and I had fish in chips can't go wrong. With fish and chip or so I thought. Was a small hair on my fish. What put me off, as it would many people. I said to the waitress who apolagised and said shed get the manager. Every waitress came to the table. The manager/owner came and straight away said it may be yours these things happen.. I agreed these things happend and said mine is curly as I have a huge curly beard... It was offered to be replaced and I refused as I lost appetite, Even when paying it was Took of the bill although the manager was admit, that it happens at home. But were in a cafe/restraunt. And am sorry the owners customer service was what put me off today.
Kenny Morrison . 2019-06-05
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We stopped off here for something to eat and drink it was a lovely live place that locals and tourist used the food was lovely and freakishly cooked and there's a good selection of food and drink e staff are friendly and helpful
Angela N . 2019-05-26
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Straight off the bat thing went wrong did not have the drink I wanted. They got the food order wrong. Not a enjoyable experience
micw81 . 2019-05-11
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Great food, great service, great customer interaction. Varied menu, great desserts and always busy. Love our weekly visits to Freckletons
Gabbyt745 . 2019-05-07
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I usually lunch here as it has such a varied nice menu. Of course it's slightly pricier than Macdonald's or wetherspoons but it's immaculate n beautifully decorated. Tables quite close which I don't mind as this discourages some parents letting their kids run riot.the staff too are diligent without looking brassed off like some pubs & cafes. It's a great dedtressing for me + comparable to puffers near the harbour. To the lady who thought it was over priced, why didn't she tot up prices on menu beforehand? And if she reckons it was pricy, try Costa with kids (or adults). Last time they loaded my drink nearly half cup with ice+ were unapologetic when I queried it. And you pay extra for ever squirt of flavour, different milk type or whatever at these large chains.I live in England now but when visiting family town of Irvine, I always head to freckletons if buying lunch or a snack
mo i . 2019-02-20
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Great place for a catch-up and friendly service
Julie Heyburn . 2019-02-18
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The food is average nothing special I ordered 1 baked potato with cheese 1 kids cheese sandwich and 1 cheese and ham kids sandwich with 2 fruitshots and a soft drink, when it came to pay it was nearly 20 pound,that in my view is a bit to much for what was served.Waitresses were nice and helpful. Ladies at the till when i asked about an item on my bill they looked each other in a weird way that I did not appreciated as I have the right to ask for explanations on what I am paying if it doesn't make sense to mePlus I was babysitting for a friend and I had to be abke to explein what I was charged for seen she was paying for the lunch.So perhaps the two ladies could do with a bit of customer service training in order to learn how to deal with customers general demand.
alexe1966 . 2019-02-09
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Wide menu, friendly atmosphere, quick service.
Ross Hopkins . 2018-11-27
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Friendly and welcoming staff Good choice of food on the menu Service is quick and food is good Only down side is the breeze that comes in when door is opened Have sat in different parts of the cafe and always feel the draught, this is made worse due to how busy the place is with many people enjoying the service
Ross Allan . 2018-11-23
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Friendly helpful staff, reasonable priced food which was delicious.
Christine Hughes . 2018-11-22
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The food tasted like the oil was off
Audrey Blane . 2018-11-22
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Great cafe, great food, great staff. What's not to like!
Robert MacMillan . 2018-11-18
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Best cafe in Irvine and really nice food at really fair prices
Stewart Bowie . 2018-11-16
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This is a friendly wee cafe it caters for all . Vegetarian , gluten free choice etc . The choice is amazing from a lite bite to a larger meal . It is clean and friendly and a great place to chill out .
iainnmary . 2018-09-09
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I dress as a biker and it seems because of this was seen as a flight risk? Maybe? Had to pay up front. Food lovely and staff nice enough .
Jonesy Jones . 2018-09-06
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The food here is great quality at a great price. Nice homebaking and a great lunch spot. The staff are always friendly and cheery.
jmomakes . 2018-08-30
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A good wee' eatery with a nice simple but tasty range of food. Service was great. Staff we're also friendly and accommodating. I would recommend this for sure.
Richard Browning . 2018-07-17
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My wife and I visited Freckletons yesterday, as we were shopping in Irvine. I had known of Freckletons for a while, but I had never visited. We decided to visit for a coffee to pass the time until we would travel home.
SGrierUK . 2018-06-24
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Been visiting this little cafe for many years and always enjoy what we order, food is always nicely presented and we'll cooked , if I could suggest one improvement it would be larger napkins , I know doesn't sound much but would be appreciated .
goodfooders . 2018-06-10
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First visit here in several years, and most definitely a final visit.
bellissimomare . 2018-05-07
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As always when we have time for coffee ..breakfast ..snacks .. brunch .. Freckletons is our first stop. Always a friendly welcome ... x fantastic menu any time of day ..great service .. they just get it 100% right . GO .. ENJOY ... RELAX ... its all here on your doorstep .... and love the best that irvine has xxx
maxie_and_mrs . 2017-10-02
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I love this wee place for a bite to eat. It has always been a favourite of mine and my
Katie H . 2017-10-02
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Never had bad food here. Not the cheapest around but great service as well as great food.
helen ballantyne . 2017-08-19
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We'll located within Irvine mall offers a wide selection of food and snacks always busy and offers take away services.
Jean Ashby . 2017-08-05
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Nice coffee and friendly service.
Ian Power . 2017-08-02
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Great food lovely staff come here anytime were In Irvine x
karen mclachlan . 2017-07-15
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I come to Freckletons every time my son has school holidays & we love it , nice decor, lovely staff & the lasange is fabulous š
Lorna Crawford . 2017-07-12
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Had a nice lunch with my son, nice and friendly staff. Food was good value with decent sized portions, quite a busy wee place seems popular with older people
Charlene M . 2017-07-11
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Good food, excellent service and a wonderful overall experience. Highly recommended. Thank goodness Wetherspoons was full.
John Ernest McGeorge-Oanta . 2017-06-10
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my husband and i had a really lovely breakfast here,the staff are so friendly,the breakfast was really nice.Price was good ,also the decor is very smart.Will return.
Nettie B . 2017-06-09
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Fantastic menu. Staff so helpful and friendly. Would recommend the soup and defo the panini's with chicken and chips are fabulous. I come here every time I visit Irvine.
gigill27 . 2017-05-19
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Food is always mega. Staff are nice and friendly.
Dean Scott . 2017-05-11
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Really good they know want I get with me say to them. Best in Irvine.
April Dean . 2017-04-18
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Food ok service was soso butsaw a we dog in the outside area. ..so dog freindly, to be frank this lifted them from a 2 maximum. .
Vinceohare101 . 2017-04-10
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Staff are great and always welcoming. Not too sure about the guy on the till he seems a bit of a grump , but the food is well prepared and tasty.
BonniePurple . 2017-04-05
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This cafe is a mixed bag! One visit can be great the next rubbish the chef is a nice guy but the owners are stuck-up !
dunnlynsey . 2017-02-19
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Disappointed in the venue. Not a lot of choice service not the best. Owners don't appear to like customers. Used to be a good place to visit. Expensive for what you get unfortunately
ANGELA D . 2017-02-13
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Nunca volverĆ© allĆ, ya que el cafĆ© era amargo con regusto desagradable. QuizĆ”s azzuro o kimbo cafĆ©. tambiĆ©n bastante caro, debido a su situaciĆ³n probablemente
Frank A . 2017-02-02
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I'm a regular at Freckletons. Coffee is excellent and food is lovely. the staff are always so friendly, especially when I'm there with my little girl
Gillian M . 2017-01-06
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Went in for a coffee and a sandwich as i was nackerd shopping .the staff are so friendly .staff took me to my table gave me time to choose what I wanted .service was really quick .great coffee and food.a little over priced but worth it
Pauline P . 2017-01-05
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had lunch here on friday staff were very attentive the food was excellent as usual had the festive panni which at 5.25 was good value for money the rest of my party also enjoyed what they had will diffinetly be back. ps cant believe some of the comment on this page.
margaret b . 2017-01-01
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Breakfast so overcooked. A total wast of money. Would have been better going to Asda for breakfast. Customer service skills lack on these premises.
SteveAustin48 . 2016-12-31
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I went with my family and two grandchildren ordered food for all except sleeping child it was lovely and served well the child woke up and the management got him a bowl of chips foc while we finished our food. I visit this cafe on a regular basis and find everyone and all staff very efficient. Will definitely keep going.
Marionnixon . 2016-12-31
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Not usually a coffee shop person in Ayrshire as I work in Glasgow.Had the best ever French toast with Christmas twist of cranberry .It was top notch at a reasonable price.Coffee was excellent as was the moccha according to my friend visiting from Corfu.Her panini looked great!We both were impressed by the service.Cake was brilliant.Highly recommend a wee pop in there.
jeaniebear2015 . 2016-12-31
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A quick stop to grab a coffee just before closing time. Service was attentive but not pushy despite close to time. Would give it another go but was surprised at the 5pm closing time especially so close to Christmas
gxmccull . 2016-12-19
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We've been regulars after this cafe for some years and never let's down we've tried various items from the simple but very tasty menu , staff are attentive and friendly and prices are reasonable.
goodfooders . 2016-12-18
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Ordered a milkshake, my daughter sent it back as it was overly sweet and powdery. Asked for another drink and was charged for it. The waitress was told to tell us this was because there was nothing wrong with it! To be charged over Ā£3 for milk and powder is what was wrong with it. The owners try to give the impression that the cafe is better than it is. Its popularity is down to location. Try Gro Coffee at the Harbour for a genuine warm welcome and superior ingredients, like fresh fruit in the milkshakes!
TartanRose . 2016-12-17
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Went for breakfast. Ā£4.50, you get 1 fried egg, 1 slice of lorne, 1 slice black pudding, 1 tattie scone, 1 slice of bacon and a slice of toast dumped on top of the plate.My friend couldn't cut her bacon, lorne or tattie scone with the knife provided, perhaps a chainsaw would have helped her eat more than the black pudding and egg. My friend showed the waitress and she took the plate away.They had the nerve to charge full price too. When my friend told the lady at the counter (turns out to be the owner) that her breakfast was hard, the owners reply was 'I don't think so! everyone else seems to be enjoying theirs'I showed her negative reviews on trip advisor, especially the other one experiencing the same problem.and I was shocked further by her attitude....... 'I DON'T CARE ABOUT REVIEWS ON TRIP ADVISOR'Her customer care skills are non existent!
loubart168 . 2016-11-26
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Have eaten here many times my favourite being the steak baguette Always quick pleasant service and good value for money although not the cheapest in town.
neepdocker . 2016-11-22
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This place sells great food and cakes definitely not to be missed staff are lovely and helpful it can get very busy at times coffee is good too
Liz Stewart . 2016-11-18
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Have walked past Freckletons on many occassions but decided to pop in and see what they had to offer...Nice menu with daily specials board...Service was good, waitress was very friendly but i felt it was rather expensive for what we got..Could have got the same lunch for half the price elsewhere....
fionawilkes22 . 2016-11-15
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Overpriced for what u actually get 14 for 2 breakfasts and a coffee each, no beans with the breakfast and the potatoe scone come wasn't fried very dry and the bacon was dry to. Only in the cafe no more than 2 mins looking at menu and get asked if we want to order, of course not I've not got past the first part and we were both clearly looking at the menu. Just stopped eating and get asked if we want anything else, think ur staff need some lessons in customer service or else they just want money off u and back out the door either way I certainly won't be back.
rememberthetimes . 2016-11-14
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My husband & I came in here offer & always had a lovely delicious meal. However the last time we were in the menu had been changed & unfortunately we are not so keen on the new menus
Maryann M . 2016-08-26
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This cafe is always very busy, which can at times impact upon the service. I had to approach the counter to place an order as the waitresses appeared not to notice me. I had a steak baguette with mushroom, onion and mustard Mayo. Unfortunately my mustard Mayo was missing and this is what makes the baguette amazing. Maybe next time it will be better.
Michelle G . 2016-08-23
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always good service prices reasonable been many times over the past few years. Pleasant surroundings good quality food
Nicola1411 . 2016-08-04
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Been to Freckletons a few times, staff are friendly but not very good, food is so so but think it is expensive for what it is tried half a dozen times over the last few Years always as a last resort, then I remember why!
Vinceohare101 . 2016-07-05
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This seems to be a very popular diner we have on many occasions popped in for coffee and lunch and we haven't once went in and it wasn't busy the food is good the service good with waitress service at the tables there is outside tables but you cannot smoke at them as they are at the beginning of the Irvine Mall it has great wheelchair access and its good for kids too all in all its a wee winner.
James C . 2016-05-14
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I have often passed freckletons whilst shopping, just thinking it was a coffee shop what a understatement! We decided to go in after going into wetherspoons and being unable to get a seat with my grans wheelchair, immediately received great service a waitress came over and got us a table and moved chairs to get the wheelchair into the table. The menu is reasonably given that the food is freshly made on the premises all delicious. We had Fish & chips with tartar sauce, Macaroni + garlic bread and Italian chicken panini. The only thing my gran would had prefered was chunky chips but she was overwhelmed with the portion size anyways. The cakes looked amazing so will definitely return to try some!! It was good being able to go up to the counter to pay that way you don't feel pressured to leave.....keep up the good work what a hidden gem within the shopping centre!!!
Emma M . 2016-04-22
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Manager (guy) is rude and cheeky.
GRK fizz . 2016-03-05
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Freckletons has been in Irvine for years and has always been popular for lunch. They serve great fresh food from soup to sandwiches and Panini's to great cakes. Good coffee and a great location. So why not 5 stars. . .1st the staff should try service with a smile. 2nd when paying at the counter it would be nice to be asked if I enjoyed my food. Finally is it difficult to serve a glass of cold tap water?
Irvinediner . 2016-02-10
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