The Remedy Cafe in South Ayrshire

The service and food is 1st class. I have got to know the staff very well and I’d just like to thank Lavina, Kerry and Sophie for always being pleasant with me. Regards, Jordan

I took my son to The Remedy Cafe today mid-afternoon. He ordered one of the all-day breakfast items and I ordered a fruit scone. On the positive, the food items were tasty and well-presented. We did have to wait quite a length of time for the food to arrive. Our drinks (coke and coffee) then arrived when my son has almost finished his food, which wasn’t great. The welcome and general interaction with staff members could have been warmer also. Finally, in order to pay our bill, we had to join the length takeaway queue, which wasn’t a great experience either and do perhaps this system could be reconsidered. Again, the food was good, and the cakes also looked terrific, it’s the service they isn’t quite up to scratch in my opinion.

Lovely little cafe right at the beach. Best coffee I have been served in a cafe in a long time - even the cup and saucer were lovely! I ordered breakfast which looked amazing, tasted amazing and was such good value! The perfect hidden gem!

Best cappuccino I’ve had in a long time, great wee cafe, lovely friendly staff working hard , spotless, in a great seaside location. What’s not to love?

The cafe's location couldn't be better. I didn't have food today but noted that on offer, and overall it looked attractive and appetising. The service was polite and competent - no complaints. The main issue is the coffee. Tastes vary I know, but as a coffee lover I must say what was being served was really quite unpleasant to my taste. This is the second time I've had not very nice coffee in this cafe - I had hoped this was a 1-off problem but it seems not. I returned my cup today and the staff member who dealt with this offered me a 'single shot' coffee to try as a replacement. This was a slight improvement but still barely drinkable - it's really very bitter tasting and acidic. Another type of coffee blend is not on offer. I think this is a big problem for this cafe. If I return it will have to be tea! It's such a pity as I live nearby and want to support local enterprise. The coffee is blended by a local company too, so this is doubly frustrating. I would suggest they do some research on coffee tastes and try another blend. What is being served presently is bad.

Serving hatch is a good idea, stopped people like me feeling guilty of having dirty feet in a premise’s . Coffees were good, they may not have had the flapjack, but the paradise cake was tops. Great location too.

The majority of the staff here are nice people and very helpful. There’s one girl, blonde with tattoos who is terrible. She spoke to the other staff in a disgusting manner while I was sat having my coffee. Then was speaking about other customers who were still in the cafe, so they could hear with such judgement and attitude. They really had done nothing wrong. She lets the team down.

Food was alright however did not get the bread i asked for, I have an intolerance to white bread and I was given it and staff appeared annoyed to change it to brown. Staff appeared to have an attitude towards customers paying before myself and then spoke down to my partner when we asked to pay for the bill. Soup was great! Sandwich not so. All in all, a perfect location for a swift walk along the beach and a takeaway coffee however I won’t be returning for food as it is the 2nd visit that I have felt staff cannot be bothered serving. Such a shame, would love it if the staff were nicer!

We had been before for breakfast which was great. Today we had a ham and cheese sandwich and a tuna sandwich. Both made with cheap brown bread which seemed like morrisons own. Tuna has a couple of teaspoons of filing. I took it back and apparently more was added but I couldn't tell. The cheese was 1 thin slice as was the ham ehich made it tasteless. The were served with about 6 crisps no sslad/coleslaw. Tuna was advertised as having onion but there was none. To charge £4.70 for each sandwich of such poor quality as takeaway is shocking. The 1 point given is for the coffee which was lovely.

Beautiful cafe, brilliant service, young tall girl was very smiley and friendly, Irish was girl was very helpful, older lady was very chatty and Funny. Couldn’t recommend enough. So cheap, everyone seemed so happy and so welcoming. I’ll definitely be back.

Saturday 10th June. Very disappointed with the customer service this morning to the point, I cancelled my order and left. What happened this morning was simply unacceptable and down right rude, I parked directly facing the takeaway door the woman who, I don’t recognise (New staff member) seen me approaching and turned her back and walked away, normally there is a bell on the counter at the door which wasn’t there this morning so I waited 2/3 mins and could see that the staff members where just having a chat amongst themselves not caring about the customer so, I decided to go in and the same member of staff says is it take away to which I replied yes and she proceeds to say you need to order outside to which my reply was you clearly seen me coming and turned your back and walked away the place was dead with 5 staff members on site she replied you should ring the bell again I reply there is no bell on the counter this morning seems she wants to get into a confrontation so I politely say just cancel that order and leave. Being the owner of two local businesses myself, it’s a shame some staff are not up to scratch in terms of face to face customer service and personable service.

MyhusbandandIvisittheRemedyCaferegularly.Wehaveneverfoundfaultwiththequalityofthefood-everthinghasbeenfreshandwellpreparedinaverycleanandhygienicmanner.Iwouldalsoaddthatallofthefoodservedisverygoodvalueformoney.

Coffee was good but OMG the sandwich was a disgrace … cheap bread which was obviously out of date as the crusts were hard and the bread was nowhere near soft, also cheap butter which you could taste … 2 small pieces of bread and abt 5 crisps and a pot of watery salad which was awful cost me £4.50 !!! Wasn’t worth £1.50 …. Wouldn’t recommend and won’t be back … so sad as it could be a great place for dog walkers and beach lovers.. but needs to be good food !!!!

We visit Remedy most weekends, the food selection is great and the coffee/cakes never disappoint. Friendly, helpful staff. A great pit stop walking on Ayr beachfront.

Have visited The Remedy when in Ayr numerous times. I'd have to agree with other reviewers that indeed service can be somewhat slow & without a smile. There are usually 5 staff (incl the owner working). With a small menu & I think 6 tables to serve there seems to be a lack of staff motivation & general lethargy. As other reviewers have mentioned staff do consistently play with their phones. Having said that the coffee (Rocket Monkey) is good & the homemade cakes by a local lady tasty.

I come to this cosy café quite often in the mornings. İt's in a perfect location to stop by; after the morning walk. Lovely staff. Freshly grounded coffee. Food is also very fresh and healthy. Lot's of parking is available in front of the cafe. Convenient location by Ayr sea front. Highly recommended, we are the Remedy.

I recently moved to Ayr and this cafe is a few minutes walk from the house. The USP for this place is the view. Which is lovely. However I have to say that the service is poor. So much so I ended up walking out. None of the staff acknowledged me entering despite having to walk past them and having been in once before with my wife. No pleasantries whatsoever. I found myself a table and sat for fifteen minutes and during that time no one came to greet me or ask if I would like a coffee or even if they could help with the menu. As I said I’ve previously been in here with my wife and service wasn’t speedy that day either, but I put that down to the place being full of Ayr tourists. Twice during my wait, people walked in up to the bar for takeaway and were immediately served. And despite looking around to catch their attention a couple of times I was still left sitting. So I got up and left. I personally won’t be back, and reading some reviews, it’s clear it’s not an isolated issue, albeit some people did appear to enjoy it, so may just have been an “off” day. I went along to the Secret Garden cafe less than a mile away, was cheerily welcomed, sat down, order taken and served within 10 minutes. Stark contrast sadly.

Lovely cafe, interesting menu and tasty food. Great location; ideal for when visiting the beach. The millionaires shortbread was particularly yummy!

This cafe was very busy but I was lucky to get a table and order chicken & avocado sandwich with cup of tea. When the sandwich came I asked the girl if it was chicken. She raised her eyes as if to say are you...

This is lovely cafe - vastly improved tasteful interior. Menu is varied and up to date with good quality produce. Coffee is the best. The staff are extremely pleasant even during the busiest of times - this is a very busy time of the year...

We used to enjoy this location when it was the Seafield Cafe operated by a friendly and efficient couple. With the attractive blue and white interior decoration and the wonderful sea view out of the window it could almost have been in Maine USA looking...

The Remedy Cafe is a lovely cafe on the seafront at Ayr beach, lovely place, staff and vibe. Food is great too. Lots of gluten free options. Tasty coffee. Pics soup and toastie combo and spicy brekkie wrap with gf bread instead. Always made to...

Lovely waitresses. we enjoy our breakfast at Café Remedy, after we drop out children to school. We love the quality of the coffee and fresh bakes. Seating area has a wonderful sea view. Highly recommended.

Best poached eggs and toast I have ever had and a brill hotdog special for my son. Fantastic experience. Well worth a visit.

Popped in for a coffee and a cake whilst on a day out, the service and staff were friendly and helpful! Great for a wee pit stop to refuel.

Lovely wee place for a coffee and sandwich. Staff were very friendly too, I'll definitely be going again!

Been going here for years, dreadful service when I went in January, Different girls on, totally different atmosphere. 5⭐️

This is a first-class location for those wanting easy access to a Cafe, beach, parking and an Indian Restaurant.

We found this place by accident but what a happy accident it was! Coffee hit the spot just right and the staff were all pleasant and helpful. Will make sure that when we return next time, it won't be by accident!

When I traveled to Scotland I went on a day trip to Ayr. Found this lovely place right in front of the beach. The coffee is great (something I really appreciate) and pastries are delightful. Also the staff are super welcoming and friendly. Next time...

Went in for lunch today with my mum and dad. The male staff member was very friendly when taking our order. We had ordered food and 2 teas and a glass of water. Food came quickly and was nice. The teas arrived when we had...

When in with my wife and daughter for lunch. The guy was very pleasant but the two younger girls weren't interested. My wife and I ordered tea with our meal, my daughter asked for a glass of water which never arrived. As we finished our...

The food was good, but the service was not. The lad was very pleasant when he took our order. He always is. The attitude of the woman and the girls was poor. The girls stood at the counter doing nothing when we tried to attract...

After a nice walk along Ayr beach we called in at The Remedy and ordered 2 lattes and a slice of carrot cake to share - the lattes and carrot cake were lovely and the people serving were really friendly and welcoming - would definitely...

I have bought coffee and toasted sandwiches from here, over the past couple of months. Checking my bank i can see that i have spent about £200 per month, so thats quite a few coffees ! They operate a punch card scheme, a free coffee...

Visited for first time with our four children and highly recommend and so glad we found this little gem on passing. Cosy, inviting and so friendly staff with a good choice on the menu and the food was first class and nothing is too much...

Very welcoming and the decor is lovely. Visited with my husband - we both had a cup of excellent coffee and a delicious cake. Would definitely recommend and we will certainly be regulars.