Subway in South Ayrshire

Michelle has absolutely shocking attitude towards staff and customer never felt so disrespected in my full experience in going to subway Appalling customer service and I will not be back due to the way I was treated!!!

Pleasant fellow delivered the sub, smartly dressed with a good attitude.

Delivery driver was extremely rude he left the food on street unattended

Great service from start to finish sub so tasty

alot of food was wrong.ordered nachos got crisps .wrong sauce on sub.not good at all.

wrong bread and not toasted as requested

Not great at all- food cold, uncooked and delivery time changed every minute

No cheese depite paying for it and sandwich not toasted for the 2nd time in a row now

Steak wasn't heated, straight from the fridge, cold meat

Food is great but always multiple things missing

Absolutely LOVE Subway. Fantastic service and quality.

Cold, understatement , seemed refrigerated breakfast footlong, Like taken from the fridge WOW!!

your delivery driver is careless and bashed the bag going up the stairs then tried to get me to bend and reach over a railing as he was too lazy to walk up the stairs. I ordered it to my door not to the floor below me- why they are so incompetent is beyond me.

didnt read the order notes gave us the wrong sauce on one and didnt read that there was no sauce on the other very very disappointing wont b ordering from here again

Food was wrong had items added that i never asked for as well as had items missing that was asked for

Disgusted with todays service 2 items completely wrong will not be ordering

All good, thanks. Didn't have the cookies we ordered but sent a substitute which was fine.

Absolutely LOVE Subway. Excellent service. The quality is fantastic. Thank you 😊

Stale bread and hardly any sauce

asked for my sandwich toasted and it came freezing cold, gave me the wrong drink when i asked for pepsi max they gave me pepsi and was late

Driver didn’t ring my door bell missed order

sub was to be toasted and it wasn't, chicken dippers stone cold..

You tookbthebfull ammount of money of me after I put the code in that you gave me so I never recieved my discount that I was supposed to get you know I order of you every week and also buy from your shop when I'm in town I told the driver tonight when he delivered but no doubt he didn't very disapointed

I had ordered a very clearly vegetarian lunch from here and inside the Nachos I found a massive chunk of beef. This meant I couldn’t eat my lunch and it went straight into the bin £11 wasted. The absolute lack of standards and attention to detail is ridiculous! Ordinarily this subway is great but I’ve noticed a decline in quality recently and this just sealed that. I will not be back.

Usual Subway experience as expected. Nothing more, nothing less.

The roll was a bit hard at the end and it wasn't a 6" one it was smaller than the last one I ordered its not like youe's as I always order from your company

Everything spot on but forgot juice

Inedible burned sub nothing I asked for on it

Asked for it toasted, not toasted, asked for crispy onions, none to be found, asked for 9 cookies (3 x 3) only got 3, if they read the check, wouldn't have this issue.

Tasty food, lovely delivery driver. A+

Delivery guy was polite and respectful food was fantastic thankyou

Food was great, forgot some items!

food was ok not the best , rolls was very very hard and tasted off. wouldn’t order again

Stuff was freezing when it came and also was over an hour late called up and told me they had no drivers which is bad service in my opinion

would of been aswell just getting doritos from the shop there was little to no cheese or salsa on them

4 stars for the salad alone. The rest is just cookies, so ugh. Tyvm

chicken was very very chewy and very cheap tasting for the price i paid. not happy

Delivery was great I have no complaints about that, but I received the complete wrong food, I ordered a meatball marinara sub and received pepperoni and what seems to be ham? I don’t eat pepperoni so this has completely ruined my meal and left me questioning if I’ll order here again

didn’t get the sandwich or juice

Food was missing from order and when my daughter called she was told “ oh we forgot”. No apology or anything. Despicable customer service

Hi my subway came with some sort of meat on half of it when I never ordered that

paid for my 2 x foot long meatball mariara subs through your website then went tocollect them only to be told they were not making them today as the oven they keep the meatballs warm in has broken down so now im 19 pounds down and no subs

Meatballs were missing from the sandwich

Items not available in store so wrong order sent with no clarification from restraunt that our items weren't available

To light on the Mayo, had to add ma own. And I burnt ma pals sub

Lovely food just a shame the nachos were way too spicy it would be good to have a mild option. Delivery guy very polite and friendly.

Over impressive delivery time, absolutely deliciously filled footlongs as part of the Meal Deal for 2; which included a box of nachos so hot the Devil would pass, 3 big choc chip cookies and a big bottle of tango. Better and better with every order. 5/5.

Sent wrong food. I think this is the 3rd time in a row now. Gonna end up putting someone with allergies in hospital at this rate. Everyone makes mistake but 3 in a row shows they don't care. This is a joke

Had my bespoke breakfast order sitting in front of me 20 mins after ordering. Absolutely exceptional service and the food was delivered hot, tasted delicious and was a hit with everyone.

Ordered a meatball marinara and got some cold baguette with cheese, salami and ham……. Disappointed isn’t even the start of it.

Best subs in the industry , fast becoming the benchmark for this type of meal .keep it up gang!

You’ve sent the wrong sandwhich I got a Italian meat instead of meatball marina

2 subs were wrong had wrong ingredients £35 for 4 subs meant for 4 people.....only 2 could eat

Hardly any filling in the wrap!

Delivered the wrong subway order. No contact information. Waste of money

Did not get any cheese on my sub was dry

Completely different to what I ordered can’t get through on the phone either

Terrible, sent me the wrong order and they don’t have a phone number to contact them.

Driver was friendly and food was good

My first ever subway and it was really good only flaw was half of the bottom part of the sub was soggy but apart from that really good

Got my whole order wrong not even a correct number to call

After waiting they forgot my ceasers mayo so not great .

Order wrong and late delivery. Waste of time and £30.

2 and a half hour wait for food for the order to be wrong

Wrong bread and wrong chicken. Given the option I wouldn’t have chosen to change my order rather than receive what I did. Very disappointed. Won’t be using again

My food took an hour and a half to arrive and i order 2 pepperoni slices and they didn’t come instead I got given 2 bags of crisps! I’m fuming after waiting rhat long to not get 2 of our main items. Crisps certainly don’t match up to the price of the pizza slices. I also ordered rainbow cookies and I got given normal chocolate chip instead.Very disappointed to say the least.

Meant to be delivered at 1pm, went it to shop at 2pm and food was sat bagged on top of oven and told them to cancel it, tried to call shop for over an hour and delivery driver called at 3.50pm to say he was outside. Food had sat in shop bagged for 2.5hrs or longer. We weren’t in at delivery so never received any food at all

Gorgeous food thank you guys ❤️

Food freezing cold, stale and solidified it took so long to get a driver to deliver it. Said driver then dumped it on my door mat and was back on scooter within the 30 seconds it took me to answer the door, leaving me with a smashed up sandwich and packet of cookie dust.

I've order a few times from here, I would definitely recommend and delivery has been so quick and efficient 😁🤘

Food was delicious, quick delivery and nice driver 😀🤘 would recommend 😀

Ordered meatballs recieved nachos (spicy) ordered turkey ham 6 inch hearty Italian recieved some spicy wrap with salad and sauce and pepperoni no phone number to call the place is a total joke

Food was great and arrived on time. Only issue was no 7UP included.

I ordered a footlong tuna but only got a 6 inch

Terrible sandwich missing items: no cheese and completely falling apart: this never happens when you go to the shop in person: awful!!!

One of the subways didn’t come with jalapeños in it even though they were part of the order. Also hardly any sauce in all three subs

Great service every time, but never have the vegan cookie arrive with our order. If you don't have any please just take it off your menu! Rather than a refund having to be processed every time!

Gave me the wrong crisps lad, I asked for sunrise something and I have ready salted walkers

The food was cold and not enjoyable as they were waiting for a driver to be assigned and they had obviously prepared it too early.

Great food and fast delivery but breads got mixed up (no big issue though, we still enjoyed it)

The app continually gives the drivers a different address from what I have put into the order.

No juice, had ordered meatballs. Came and box said sorry no meatballs and replaced with a bmt? Now can’t get through to phone the shop

Again order was wrong. Again the number I called was working to ask about where and how I can get the things I have paid for to be delivered. Absolutely terrible service from this store when I asked the delivery driver if he had the rest of my order he said no and just walked away no help whatsoever

Missing items, no offer to bring them only a refund

Never even showed up. Phone number didn’t work. Shocking service.

Didn’t ask for sweet corn in the salad but there was some in it, not a fan of sweet corn and had already started eating the salad when I noticed it which put me off the rest of it.. Shame really because what I ate was nice

I was given the wrong order by the driver and the company haven’t been any help yet!

If you're going to get a subway then get it from here rather than the liberator drive one because they always totally ruin your sub or send wrong food. This one at Carrick street definitely has better staff that seem to have a clue how to make sandwiches and send proper food.

Crinkle fries barely cooked and no sauce and not all fillings that were asked for on sub

No cheese on sub, minimally toasted (if at all) sub and wedges stone cold on arrival. Would not use again. No time to phone and ask for another as going to work or I would have

Food was still okay but was completely wrong order

My sub was burnt but cold and sent the wrong cookie as well as it was soggy not even edible

Driver was very friendly, no issues with delivery or food

Food was good, however put the wrong toppings on the wrong bread

Great service and excellent grub

Asked for it toasted. Not toasted and cold

There was salt on the lettuce or something that I didn’t ask for but other that it it was ok

I ordered meatball marinara and was given vegan pate instead.

Completely give me the wrong food and am vegan !

The bread in my sandwich was completely stale and hard around the edges. Almost inedible. Seriously disappointed.