Costa Coffee in East Ayrshire

Sat OUTSIDE so ordered online. Brought wrong alcoholic drink. Took coffee cup & pint away. Went to bar to collect to be told they wouldn't serve us as we had a dog. Told them I would leave dog across the road as he's a working sheepdog and easily controlled. Would still not give us our drinks so basically we were being punished for owning a dog!!! Told me I'd need to wait 7-10 days for my refund which really took the biscuit. Absolute jobs- worth idiots.

Very poor service and charged 20% service charge without giving option to remove it, certainly won't be eating here again

Delicious meal and cocktails when we were in we were the only ones in which was a shame and the waitress was lovely to would definitely return

Very poor service, restaurant was freezing had to sit with coat on while eating lunch, lights were dimmed thought it was closing before night sittings.will not be back

ordered a big breakfast and got a breakfast,sausage ,egg bacon and hash brown short 1 of each,won't order again