The best restaurants serving American food in Wales

This place is a joke! We have continually had the wrong order from them! So we stopped for a few months and ordered elsewhere. Last night we thought we would try it again as we so missed having KFC.. big mistake! We ordered through Just Eat. The food came in good time, but as expected we only had half of what we paid for! This totally ruined our night! Kfc Uplands wouldn't answer the phone after many attempts. We have contacted Just Eat and they are looking into it. £33 was spent, and we had approximately £10 worth of food! We also have contacted KFC head office. I warn everyone that this place is unreliable! The staff are probably kids messing about! Never falling for this place again! So angry and let down! 😤

I was served by a very polite girl called Cody couldn’t do enough for us, would go back there as I had service with a smile would definitely go back to the store especially If it’s more people like Cody 😊

Ordered 6 pieces varity meal. Waited for 25mins as they had no chicken and had forgotten my order. After a few trace up, my order was ready but the original receipe chicken I got 5 drumsticks and 1 chicken thigh. This is the 2 times I had the most drumsticks in variety meal (I ordered 10 pieces and 6 pieces before) I asked whether I could change 2 dramsticks to other part of the chicken but they said they had only got thigh and Dramstick. Stagfs are not helpful. My daught doesn't eat drumstick. Very very disappointed.

Absolutely awful got served hot coffee when ordered iced, then eventually got the iced for there to be no coffee in it! Staff not a clue what they were doing lady serving was lovely but coffee staff terrible, never going back

Booking hadn’t been written down when we arrived. Waited 2 hours for main food which meant the people who didn’t have starters sat hungry for 2 hours. When it did come it was a mediocre dry burger. Had to pay for anything else to arrive on the plate. Over cooked fries cost £6.50 to eat with the burger. The place was empty so no excuse for how long it took. Empty on a Saturday night speaks volumes. Horrified at the cost for 2 adults and a toddler who just had a £5 dish of pop corn chicken. Never again!

Very poor quality food. Waited over 30 min for very poor tasting food do not spend your money here. Gross

Service slow. Food warm looked like it been thrown on the plate. Salad cart empty. Waitress spoke very quiet so couldn't hear what she Was saying . No-one around to pay bill had to go to the bar

Food was ok, not the warmest The restaurant and toilet are not clean, especially the toilets yikes! The whole place has seen better days! Never seems to improve!

Not had KFC for about 5 months, usually not bad value and enjoyable!! After getting back from holiday we decided to order 1, I couldn’t believe the cost which was the first annoyance, when the food arrived it was the worst value for money, a boneless banquet £11.99 expecting to have something substantial, it contained 3 chicken selects, a tiny bag of chips, a small box of pop corn chicken which I think had 10 tiny pieces in it, and a coleslaw. We ordered 2 of these, a burger meal which was probably the only thing that came near to being worth it, and a tiny bag of chips and 3 chicken selects, with delivery it came to a whopping £51 pounds. Never again. I understand things have gone up but you certainly get way less.

Daniel was amazing. I can't believe how much of a laugh he was, he made my experience a memorable one ans I will certainly be returning again

AVOID AVOID AVOID called in with 7 family members after karting. Unfortunately had to give one star We spent £80 odd here for all of us. In one of the burgers there was a hair staff didn't say nothing apart from given new tower burger only to find yet two more hairs in the cookies. We all left feeling uneasy and stomach turning after it. Absolutely disgusting went up to complain staff not intrested in what we had to say asked for manger apparently he's busy. Sorry but whether he's (apparently) busy he needs to address the situation so iv taken to writing it here for people to see and read. Unfortunately I didn't take a pic of the burger but did for the cookie. Staff not wearing hair nets nor tied up in a bun no gloves been worn not from what I seen. I will never call here again I'd rather be hungry. I only hope people see read and take my advice and stay well away from here

Made a hefty order that included 2 McFlurrys (yes I’m shocked they had them also) Both were filled less than half full with one of them you could actually see the bottom of the container. When questioned on this the manager decided to tell me that the next time I complained to make sure I didn’t eat any (which was obviously not the case!). Her customer service was abysmal and when asked for her name to make a complaint she would not give which said it all. Knew exactly that she was in the wrong.

Ordered 2 mighty buckets for one at drive through. A bucket should contain 6 chicken pieces of different types. Got home and found each bucket was 2 pieces short.

I had a worst experience in Newport KFC, terrible food especially chicken. We left all the food and felt like throwing up.

The stuff was extremely rude and arrogant after the food was missing once I explained the situation and the guy was extremely toxic to us changing the menu of our food without alas mixing everything up half of the items are missing refusing to sort the problem out. toilets were absolutely filthy bins were overflown, no toilet papers in the toilet and Staff spoke to my daughter awfully