Welcome Break Sarn Park M4 in Bridgend

The food was good but the person who served us was quite non understanding of the covid rules where as when one of us weren’t wearing a mask they told us we had to bring a lanyard showing that were exempt and they sanitize their pens but you have to get your own drink out of the fridge.

Food was freezing cold when it was delivered. Only accepted it as my husband was very hungry. Quite disappointing, usually order from here and not had an issue

This is the first and last time I eat here. Ordered 2 mini fillet chicken snack boxes . Only one piece chicken and chips which came on a tray not in a box as per photo on the ordering screen that showed 2 pieces of chicken . Went to the counter to query and was told that’s how it comes. Explained shows in a box and 2 pieces of chicken . Counter staff looked at me as if I had 2 heads . Then I think may be the guy in charge by the name of Gareth said it’s KFC mate not us we ( no way could he be a manager) we just serve the meals and then told I had attitude yet I was frustrated with the don’t care attitude. I train people in sales and I could clearly see the staff here do not want to work here hence why the place is empty for mid afternoon this explains a lot . To the owner your business is failing due to your staff and poor service and definitely lack of customer satisfaction.Ask your self why your business is empty in a massive shopping outlet?

ordered a meal off use 3 days inn a row now and today I ordered the same chicken burger meal I received the food tonight and it was just a chicken burger they charge £6.80 for a burger and then a meal is only £9 so ring the store and asked them and the mangers attitude was disgusting I will not be ordering from here again don't open a shop if you haven't got the customer service attduide thanks very much

Whilst the mixed kebab was tasty some of the doner meat was cut so thinly I could see through it