KFC Bridgend in Bridgend

This can't be classed as food, we rarely eat out, but every where else was rammed, so we thought we'd give it a go. (ignoring the obvs red flag) Spent £25, ate a few mouthfuls and it went straight in the bin, oversalted, tasteless muck. Absolutely appalling quality of food, cold soggy chips, extremely salty luke warm chicken. Haven't eaten fast food for years prior to this, do people actually eat this stuff?

Usually really good, however concerning when you order the gravy bucket and they forget the gravy

Food was freezing cold when it was delivered. Only accepted it as my husband was very hungry. Quite disappointing, usually order from here and not had an issue

my order never arrived even though it was marked as delivered

The pin on the map is on the wrong street . Food very dry today

Food was cold when i got it and it took just over an hour to get to me and the guy even went to the wrong house and was walking in the rain with my food in hand

Food was fine, delivered in good time but all the drinks were missing...

We were delivered the wrong items

delicious meal delivered on time with care and respect for property

Hey gravy was spilled out I laid 2.99£ for that

Everytime I order from kfc half the stuff is missing, pointless

missing 2 side oeders of gravey

Not good, woman on front had a horrendous look on her face and got out orders mixed up and the wrong wraps we said it was wrong and she turned and said see told you didn’t say she would swap it or anything just crumpled it

Actually avoided using tv booking thing. Chicken was awesome coffee not fit for human consumption. Might clear a blocked drain with it.

only ordered it for the gravy...they gave me beans instead

Missing items and cold food. Delivery driver was stationary outside of another business for some time which was in another direction to the delivery address.

All drinks missing from order and no way to quickly contact to rectify.

Order was missing 8 hot wings, we ordered this deal specifically for the bonus of the hot wings it included and they were missing. The rest of the chicken was very poor, and the chips were undercooked

Food delivery was great, arrived still warm and very tasty. Very happy with the service received. Delivery driver was very polite and couteous

Food was rubbish quality waited over an hour from placing the order may as well have gone to the shop bought own ingredients and cooked it. Never again

Delivery good but fries were cold

great delivery driver, kept updated and very friendly

they always forget items , absolutely useless

I had to put the whole meal in my air fryer to heat it up because the chips were cold and the chicken was almost cold. I heated it to reduce risk

Much better than the branch of KFC that is at Bridgend designer village.

Missing the fries, messed up my kids treat

Very charming and polite delivery man

Was advised order was out for delivery with estimated time of 12.32, this changed several times and delivery was made 12.54. The delivery driver did not have the insulated bag and so the food was practically cold. Distance to my house is 2.3 miles.

Chicken not within hold times very dark outsides and dry inside. Pineapple stick mushy Chips were edible mind so thanks for that.

Driver was quick and polite! Food was good but wrong items were bagged up.

Greasy and not hot. Would help if cold cans were in a different bag

Visited here today as we were hungry after shopping. Probably one of the best KFCs around at the moment as there are not many good ones left! Food was hot, the order was right and they were wiping and cleaning tables as people left. No negative things to say.

waited half a hr for the food. As soon as I had it the mini fillet burger and popcorn chicken was covered in greese to the point it was dripping. I’ve been to many kfc’s and never had this problem

Four chicken nuggets 3 pounds 99 with a mouthless sauce. Didn't show it to be that small on the advertisement. I felt stupid when it turned up look like a bargain bucket on the advertisement. I could pick it up with 2 fingers.Won't be doing that again. But to be fair I Have ordered take away Bucket and the chicken is very And very filling. So if you gonna order here, make sure you understand what you are getting for your money.

Food was cold, chips were really soggy as well as stone cold. And could definitely tell it was one of the last batches of chicken for the day- really dry, chewy, hard and cold.

I ordered at 12.58 and it arrived at quarter to 4. I called the restaurant and they said they were waiting on the driver. Disappointed

Food was completely cold when it got here

Tables were dirty, so I had to ask for a cloth to wipe it. No one came out to clean any table while we were there. One customer had to shout four times about a straw, which he then had the last one. Let's just say could do a lot better.

Our driver delivered it very quickly. We’re very pleased.

Delivery driver was very nice and engaged in conversation. Food was fine

food was freezing had to bin it ,live 2 mins away ,driver took 20,app didn't even give me the option to complain about the complete order,just the 1 item

Very nice break from other fast food restaurants. It made a nice change and quick service.

Ordered the tower meal with 2 chicken wings. Delivery was bang on time, nice polite chap delivering. Little too much sauce on the burger other than that was very nice. Will be back soon :) Thank you

Not very good if you can got to the one at MC Arthur glen designer outlet

Everything in the bag as ordered. Came on time with a friendly driver

ordered a 1.5L pepsi max didn’t even receive it

Food turned up over an hour late from purchase time, food turned up cold, very unhappy customer

I used to have some issues with this KFC, where the food quality just wasn't great and sometimes they'd forget to add the dips I ordered but in the past few months I can't fault them. Food has been perfect, service has been fantastic, and the order has been correct. I also feel the need to add that the chips are absolutely divine when paired with the garlic buttermilk mayo dip! My favourite place to grab lunch from <3 EDIT: Please give a big thanks to all of your staff. They work wonderfully hard and deserve the praise!

don't eat this, the food are terrible

I noticed how the staff are cleaning the restaurant at the end of the shift and I was impressed on how meticulous the tables were cleaned

Food kept getting delayed now its freezing cold

asked for a change of dip ... didn't get one at all in the end 🥲 and then I found out burger king delivers again, tamping

Great KFC chicken - as usual , but very disappointed that Ice cream Sundaes are advertised , but Bridgend Never has any ice cream whatsoever , and assistants look at me as if I’ve got two heads !!!!

Disgusting total embarrassing would not accept Scottish notes. Belittled in front of customers and refused my hard earned cash

Was told there be a 20 minute wait for chicken! So, the buckets were out of the equation. Some of the shakes weren't filled to correct level, compared to others. This for rectified, but shouldn't have to go back n forth the service desk.

No dips, no gravy, missing food and about 6 chips per serving really bad service £50 and it would of served just about 2 people

Wrong order. Really disappointed

absolutely tamping food has not arrived

Enjoyed my meal but over loud music being played through restaurant speakers. Had to ask to reduce volume inorder to speak on my mob.

Honestly wth is wrong with that place!? I gave them another chance and once again the food arrived cold! The fries tasted like they were from yesterday! How is it possible that the other KFC has no problem with on-time delivery and that the food is warm and tasty?!?!! My advice - just order your food from other KFC...

Food arrived on time very warm. My wife's chicken was extremely dry, so very difficult to eat, but the chips were delicious, the seasoning on them was very nice, and would definitely order them again. the chicken breasts need to be much softer and more moist to make them easier to eat, other than that, the meal was very tasty and would definitely order again

I'd rather drive to Bridgend than use the one in Porth in the Rhondda that's 2 miles from me so that says it all Bridgend is actually decent what I have had from there & the staff are alot nicer

Spot on food arrived hot , very polite delivery driver , very tasty

Missing coleslaw. Food is lovely but theres always missing items.

Sorry to report, the food here on bank holiday Monday, around 8.30/9pm was really disappointing, not up to JFCs usual high standards... I'd go as far as to say my meal was the worst KFC I've experienced, the food was Luke warm, the boneless chicken (boneless banquet, land Tender strips meal) was as dry as a bone, really very over cooked and we felt the chicken had been cooked a while previous, as if just laying under the heat lamp.... the staff were pleasant, and the establishment really clean and attractive, but my visit marred by poor quality control.

i ordered something i knew was close however my driver decided to pick up more than one order and went to brackla and coity while i was in the bottom of broadlands which made him take an extra 20 minutes then what it said and the food wasn’t warm when he got here

Music so loud you cant hear anything. Nothing veggie despite menu boards advertising veggie stuff. Disinterested staff

Very slow , nearly 20 before I was served, with only 1 in front of me.

Will never order from here again, chips were under cooked, and there were literally 6 in the entire meal, The gravy was off, popcorn was stale Put me off kfc completely

I did not receive any order and it said that it was sent to me. I have a camera at the door, why didn't it come!

30 minutes late, freezing cold food!!

Very happy with the delivery service fro Just eat the delivery driver was very polite and friendly very good

Near to Tesco, Lidl and other big stores... Easy to reach if you are shopping there... Fair prices like any other KFC... Clean and tidy tables and services...

Lovely friendly delivery chap, brought hot food which was delicious.

Never bother putting any of the dips in the bag. Happens every single time.

Hot and fresh, and not bad value for money. Significantly better than the one down in Paignton

Absolute joke, wrong order delivered no response from kFC prize idiots or just eat. Food went into bin as not what was ordered. As of now no refund from just eat shambles. How hard is it to get an order right. Even the deliver driver called needed instructions how to knock a door. 10:10 though for incompetence.

On time and lovely service and nice delivery driver 👌 👍

was missing the can of pepsi max

After having a bad meal we had a voucher and went back, Sharon served us and she was brilliant and the meal was fab. Thank you.

I used to love using just eat. but it's now so bad I won't use you and I tell everyone

I would give no star's if I could the food definitely wasn't fresh and almost £10.00 for a box of rubbish well you can bet your life they won't be seeing me again.

Food was cold and my order was wrong

Delivery driver stopped on map for over 10 minutes with food. Looks like he was at another food outlet picking up another order

I do love chicken, but I find KFC portions (for the money) a lot smaller than other chains (hence why I don't use it often). This visit was no exception..... we enjoyed the food, but didn't feel full or satisfied with value for money......but this is just my opinion..... Try it for yourself.

I ordered 2 cookies and only one came

Never got delivered had to drive there myself to collect it so was no point in using just eat to start with

Fries were cold and we did not receive large gravy ( everyone’s favorite part of the meal) disappointed as I can’t change it due to being delivered. Would actually like to get what I ordered.

Lovely hot and tasty food. Chips have also changed for the better; I would have liked more!

Was unsure of ordering chicken with kfc so rang kfc to ask if we could have 3 chicken breasts as I'm not fussed on darker meat was told to put request in the note column. Received 2 thighs and one leg. Can't order this item again as I can't trust the staff to read the notes. I'm disappointed.

Awesome. Fast delivery so food was hot. Good selection really enjoyed. 😁

Gets a worse reputation than it deserves

The order took nearly 2 hours to arrive. Appalling

Didn’t get any beans and it was all freezing when it got here. Not just a little bit cold, like day old food cold

Cold food. Driver doing multiple drops no heat bag

Went here last night food around 7pm, walked in and a worker named Naomi asked us “why you come here” and then followed by “you should have gone to the kfc in the pines” I was so confused and felt really unwelcome as the staff kept coming out laughing amongst each other and looking my way on top of that the burger I had was freezing cold. Chips aight though

Delivery slot was 19:00-19:30, subsequent message said delivery 19:15 - turned up at 19:01, excellent! Chicken was a bit dry, but I ordered gravy, so it didn’t really matter. Hit the spot! 😋

majority of the order was missing.

package not sealed up which is not good due to covid ect with germs

i haven't had my food and says delivered