KFC in Bridgend

Missing an item which I paid for and was on the receipt on the bag

Yet again wrong order! Time after time wrong. Completely different food and completely different name. Can never contact them direct! Quite possibly the worst KFC in existence

didn't get the chaps name delivering the order, but he was great

Fantastic Delivery. Very pleased

The chicken was so dry and not fresh but the driver was really fast

Food was an hour and a half late and cold when it arrived

Probably the best KFC experience to date - food came nearly instantly, every table was being cleaned and the food was spot on.

Food was warm and missing items

Said 10-20 min delivery. It took an hour. The chicken was all completely burnt to a crisp. Couldn’t eat any of it.

Ordered 1 x 7up and 1 sprite received 2 Pepsi max also had packing in my food a bit of cardboard

This may be a sign of my age, but the drive through service is outrageously fast! The food was already waiting before I had arrived at the window. Also, the food was fantastic!

Food was freezing as though it had been standing for a long time.

The food was very salty . It spoiled the whole meal.

The guy who delivered it was really lovely and respectful. Thank you.

Gave me the wrong number thank you for that didn’t get my chicken

The only negative about the food was the chips, they were luke warm. The floor as you entered was filthy, so that puts you off. Think someone should be going round with a dustpan and brush at least. Service was quick

Did not deliver the 1.5 litre bottle that I ordered

Literal bite out of my chicken

Delivery driver was very nice food was piping hot

These individuals do very well at their roles. Pay them more. Treat them better. Thx babes xxxxx

Can’t get a simple order correct, items missing and the chicken was dark, had been sat there for a whilst!

Great place to grab some takeout 🙂

Once again been given the wrong food and charged for extra. Extremely frustrating as this seems to keep on happening

Perfect for a cheeky midweek treat, still nice and warm and fresh tasting. Good to be able to follow the delivery on the map to the door in real time too.

Absolutely lovely staff that I know personally, quick service and all of the food was hot and fresh, I work at this store and I am still in love with the food and atmosphere in this KFC. The food is amazing and I love working in this store as the whole vibe is amazing and friendly!

Not a big full bag a fries and not very hot but was ok

Why is so difficult to put all the dips I paid for in the bag. Surely counting is still a thing?

The smallest chicken pieces I've ever had from a KFC. Not worth the price at all!

Driver was very polite and lovely to talk with.

Truly shocking portions for a £10 meal, left feeling robbed and sill hungry. KFC your competitors are offering much more for the same money.!

Every time I order from here food is always missing. Please train your employees properly.

The order was missing all the chips, completely ruined the meal for the family. And the chicken was not hot. Not happy and not what I expect for £35. I won’t be eating from that chain again Hopefully just eat will look into my complaint. The only positive was the delivery driver was polite and within the allocated time.

lots of items forgotten and did put in a complaint but not heard back

order was fast. food was still not hot but warm so overall good delivery

The food is shocking, we had a small bucket meal, they put colesaw in the bag instead of gravy, I had the chicken bites, 2 pieces had sauce over them the rest didn't, the chickens was tiny, just absolutely awful, roll on Burger King

Legend of a driver give that man a pay rise!

super fast delivery and fresh food.

Food arrived hot and in good time. very good delivery

delivery guy was friendly & efficient. food was tasty, not very hot but that's down to distance not quality. definitely order again.

No drinks with meal after paying for drinks not happy

Food freezing again always order from here and food always comes cold

Their payment towers not always up to scratch and they are too noisy. Alot of shouting going on. Not nice if you are eating in.also preparation is slow as they are serving on three fronts. Never enough staff.

Food was cold unfortunately, disappointed ordering this time

Ordered a 10 piece bucket. Got 7 drumsticks and 3 wings, no thighs, no ribs. Why do they always put the smallest pieces of chicken in a bucket?

Food was cold and certain items were missing. courier didn't know my location even though I pinpointed it accurately and was late.

The restaurant was very clean, service was efficient and the chicken rice box was very nice and a good value.

KFC has very poor service and these people do it very often and we told these people that we want a hot water bottle but they only gave us a cold water bottle and they tell us that you can do whatever you want and these people don't even give a straight answer.

Didn’t get our drinks with our order

chipsnot that nice,and a piece of chicken missing,only recieved 3 pieces

great tasting chicken! can't ask for a better service too!

Amazing, food was hot on delivery and very flavourful. If you’ve never had the gravy before, order some absolutely outstanding

Won’t order from this kfc again. Most of my order is missing and the rest is stone cold. Waited almost 2 hours for delivery. What a waste of £86

Easy to order, great deal, super quick delivery! Superb! 👍🏻

chicken was over done and not much chicken on the pieces that were there.

Worst KFC of my life! Was very much looking forward to a chow down in order to relieve my hankering to find I was only met with such a disappointment. The food absolutely salty almost to a point that it's inedible. Even after bathing the chicken in gravy, the salt just cuts through and leaves a bad taste. Prices are already so expensive, e.g, a 'mighty bucket for one' use to be £7ish, now it's £10! And the product gets worse, how can you explain that? Needless to say, I will no longer be returning. So gutted. Badbye KFC

restaurant took 30 mins to make my order so it came to my door one hour after i ordered, eta was 20 mins

waiting for refund, wrong order was delivered

This is the first and last time I eat here. Ordered 2 mini fillet chicken snack boxes . Only one piece chicken and chips which came on a tray not in a box as per photo on the ordering screen that showed 2 pieces of chicken . Went to the counter to query and was told that’s how it comes. Explained shows in a box and 2 pieces of chicken . Counter staff looked at me as if I had 2 heads . Then I think may be the guy in charge by the name of Gareth said it’s KFC mate not us we ( no way could he be a manager) we just serve the meals and then told I had attitude yet I was frustrated with the don’t care attitude. I train people in sales and I could clearly see the staff here do not want to work here hence why the place is empty for mid afternoon this explains a lot . To the owner your business is failing due to your staff and poor service and definitely lack of customer satisfaction.Ask your self why your business is empty in a massive shopping outlet?

Requested 2drumsticks in bucket order but only received 1!

The chicken last night was over cooked it’s dark brown and it’s r3ally hard to eat I am so disappointed because I am hungry but we just throw it away .

I had to drive to pick t up myself. awful service. order placed around 11am in then picked it up myself at 1pm. joke!

Waiting 3 hours and my order has not turned and your app is tell me its delivered

very late and barely warm. had to be reheated to be made edible and the chicken was overcooked and dry. Not good enough.

I asked to change my side order chips were cold

Did not arrive. And tracker says delivered

it was hot, fresh and really tasty. Honestly I don't remember when I got KFC so good like this time

Used the drive thru tonight, and felt so sorry for the girl taking our order as I think she had just started, and it took a bit longer in getting our order right. But I would just like to commend this girl employee as she was doing a marvellous job and our meal was well worth waiting for ! Thank you KFC xxx

This branch always give the worst pieces of chicken to the just eat customers. I have ordered from the other branch in Bridgend and the chicken is much better. If you like breast meat don’t order from the branch at the designer outlet if you like dried out drumsticks that’s what you get.

Regular fries not in order please refund

Ordered two meals and only had one lot of chips

order 2 of one item (the original chicken 2 pieces) and only got one and the food is Luke warm

My order was slightly wrong, I didn't have any chips but there was an extra chicken piece so still technically a win.

ZERO stars. Quality is up and down. Twice I’ve received orders I’m not happy with. Will NOT be ordering again.

Food seems to be missing some of the 11 herbs and spices. Ordered on delivery 2 occasions now and they have given me as many pieces of legs as possible, even though I specified not to do this. I ordered a 6 piece - I got 5 legs. I ordered a 4 piece - I got 3 legs. Who the hell would want that??? Unu haffi guh dung todeh !!! (You lot have to go down today !!!)

Missing items, please contact me

Chicken fillets were over cooked and luke warm.

Great place if you like chicken who doesn't

Bottle of pepsi max was missing from the order - this is the 2nd time an item has been missing from ordering here

very helpful driver and very polite

Delivered on time. Friendly delivery man.

I went through the drive throu in Bridgend designer outlet, I ordered 2 large fillet tower box meals and received 2 small meals minus the chicken pieces. Cost me £23 for the meals. Tried phoning head office number and it is closed day and night.

Food was cold and stale as if had been sat there for ages! Very unhappy with my order and I would like a refund please. None of it was edible

Very nice food at very reasonable prices and never very busy

Food was delicious! Delivery in the time slot given.

Ask on notes for no salad but salad was on the burger and the burger looked a mess sauce everywhere and fillings falling out

No one on drive thru to take order, went to next window where someone who appeared to be the manager said well go back round the girl is going back now.. the drive thru is a “fast” option for people rushing why should we rejoin the queue? I didn’t buy anything as didn’t want spend more time waiting

Top delivery driver nicest person I have ever met

recieved my order late, pink chicken delievered and told by the chat theres nothing they can do! absolutely appauled and reported to the council

My 10% discount code never seems work doesn't go through the till for some reason very frustrating otherwise satisfied with the brunch.

Used the drive thru today. Absolutely dreadful meal, the fillet burger was inedible. Chicken was so overcooked it was rock hard. Really disappointed, have eaten inside the restaurant & the food was really good. Not sure what happened today.

the only kfc branch I order from in the area as they get the order correct

Really good chicken and quick delivery too. Will be back.

The delivery time was pushed back 3 times. Happens everytime I order from just eat. Also food was cold.

it was a but cold but still nice!

Delivery no problems but food was underwhelming to say the least

Food that was delivered was hot and of good quality but once again there were missing items and it’s back onto just eat for compensation. Time and again orders are delivered from this outlet wrong and/or with missing items.

KFC made it late. Driver excellent and polite

The delivery guy was very impatient when I was trying to answer the door and my can of coke must have been just dropped in the bag because it was damaged

order wasn't delivered to my address so clearly drivers are not asking for the codes this happens constantly with just eat lately and people have to then battle to get their money back

Friendly staff, very quick service, most tables were clean. This branch is better than my local so would rather travel to this one!